# Compare NextGen Office vs eClinicalWorks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NextGen Office and eClinicalWorks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31268-120360/NextGen-Ambulatory-EHR-vs-eClinicalWorks --- # NextGen Office vs eClinicalWorks Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NextGen OfficeeClinicalWorks2/4 selected [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) [## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $300.00 Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.9 Customer Service 4 Reviews Sentiment Based on [1,280 reviews](#user-reviews) Positive 1,015 Neutral 148 Negative 117 [## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Starting Price $449.00/month Value-for-Money 3 Functionality 3.4 Ease of Use 3.3 Customer Service 2.8 Reviews Sentiment Based on [396 reviews](#user-reviews) Positive 213 Neutral 61 Negative 122 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,163 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit High performer Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.0 Charting 3.8 Patient Scheduling 4.1 Document Management 4.6 66%Fit Missing features Feature ratings HIPAA Compliant 4.2 Patient Records Management 3.7 Charting 3.4 Patient Scheduling 3.9 Document Management NA User satisfaction User satisfaction 4.0 User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.7 Customer support 4.0 User satisfaction 3.3 User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Ease of use 3.3 Functionality 3.4 Value for money 3.0 Customer support 2.8 Price starts from Price starts from $300Not provided by vendor - Free version - Free trial Price starts from $449Per User, Per Month - Free version - Free trial Best for Best for An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers. Best for We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties. ## User reviews Pros & cons VR Verified Reviewer Admin > "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324) MU Muhammad U. Manager > "Ineffective texting and emailing utilization without the required patient portal. "" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) Steve B. Owner doctor > "The software had a horrible easy to use. When I logged on before the official training I could not figure out..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) MU Muhammad U. Manager > "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) CJ Crystal J. Claims Service Specialist > "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405) TR Tracy R. Office Manager > "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640) SD Shacria D. Medical records clerk > "Filing features were very simple and it had a lot of features that help with separating documents while they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622) NM Nicholas M. Physician > "The desktop is unbelievably slow and offers no advantage over any of its competitors." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) Steve B. Owner doctor > "The software was highly customizable to fit with my practice. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) Kristin H. owner > "Next gen makes posting payments really challenging." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632) SP Sarojben P. Caregiver > "NextGen Office is a useful platform to manage patient information with various templates / customizable options." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639) Steve B. Owner doctor > "It was much more expensive than we were originally lead to believe. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) DT Diana T. Clinical Office Manager > "My overall experience it was great when it came to a corporation status, meaning larger practices combine." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660) BB Beth B. Owner operator > "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) LM Lloyd M. President > "telemed solution that can be used on any device, anywhere." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) NM Nicholas M. Physician > "Using this may adversely affect employee morale." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) JB Jazel B. Pharmacist > "We like how it is customizable for our small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334) NM Nicholas M. Physician > "It is slow, inconvenient and your staff will not like it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) NM Nicholas M. Physician > "The mobile app is at least not substandard." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) HB Hope B. Director of Operations > "The cost of the product(s) feels excessive." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898) CD Cooper D. Office Manager > "The layout is crisp and clean which allows for a smooth day of charting!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) MB Michael B. dermtologist > "Poor fit for dermatology. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224) BB Beth B. Owner operator > "The actual patient encounter portion was fairly user-friendly." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) SW Sally W. Owner > "Zero customer service. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) LM Lloyd M. President > "The program is easy to use, intuitive and very fast to document a patient encounter." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) CR Constanze R. Owner > "A month later when I had more questions the rep said we had used up all of our hours." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019) NB Nicholle B. Office Administrator > "We are much happier now that \[sensitive content hidden\] has taken over the account." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) JA Justin A. DME Coordinator > "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) OE Omid E. President > "Like all, there are some exceptional people in each department that make it worth it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) VR Verified Reviewer Owner > "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) GM Gina M. Owner > "Perfect for small businesses looking for platform" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252) Heather T. Administrative Medical Assistant > "It's really not the best for a small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000) SB Sunaina B. Director of Operations > "Overall it's a great software, when I don't understand something I can always contact their desk support team." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822) VR Verified Reviewer Owner > "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) Omar A. IT Manager > "What is most prominent is a User friendly design focused on registering the patient and updating his status." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285) DN Diana N. Practice Manager > "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330) AV Ansh V. Digital marketing Executive > "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853) VR Verified Reviewer Project Manager > "The only downside I've encountered is related to system upgrades or maintenance performed over weekends." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) SA Sami A. Reviewer - Auditor > "This could include features like smart lighting and temperature controls, flexible and collaborative..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) AB Angela B. Manager > "The review of systems that we ask questions are not very customizable." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654) PP Patti P. Controller > "The report features were nice in that you can save and share the reports amongst other users." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713) VR Verified Reviewer Insurance Verification Specialist > "I also feel like its slower than the other EMRs out there." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174) KA Kim A. administrator > "Account manager always keeps me advise" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358) BB Bernard B. Company Director > "NextGen Office may not be suitable for smaller practices or solo practitioners." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) NB Nicholle B. Office Administrator > "My account representatives have been great!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) BB Bernard B. Company Director > "Additionally, the software may be too pricey for some smaller practices." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) OE Omid E. President > "EHR-wise is great. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) BB Bernard B. Company Director > "Some of the features may be overwhelming, and the learning curve can be steep." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) DN Debbie N. Manager > "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) MJ Mikala J. Medical insurance > "Sometimes lagged and didn’t have updated thing I have seen" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800) SW Sally W. Owner > "The platform is easy to use and the product used to be good." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) AA Abdelrahman A. accontant > "sometimes it was difficult to deal with slow customer service" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431) NB NATALIE B. MA > "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017) AW Anna W. CFO > "The company does not provide quick customer service." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) VR Verified Reviewer Project Manager > "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) AW Anna W. CFO > "They will not integrate with any other software." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) JA Justin A. DME Coordinator > "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) TG Terry G. Practice Manager > "Setting up reports was difficult and required special privileges" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342) DN Debbie N. Manager > "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) JF Jessica F. Physical Therapist > "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986) CD Cooper D. Office Manager > "NextGen is very easy to learn and use with little to no growing pains." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) AB Amanda B. vpm director > "I do not like the note field. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171) DN Debbie N. Manager > "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) AR Ashliegh R. A&D Counselor > "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100) NAR Nunurai Agnes R. Carer > "The company produce and sells electronic health records thereby improving technology and standards of living in..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289) Isaiah N. CEO > "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969) VS Vishal S. Business Associate > "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096) VR Verified Reviewer Medical Billing Manager > "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483) SA Sami A. Reviewer - Auditor > "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) Tina C. Office Manager > "It's not streamlined or user friendly as the demo's show and through training." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612) TS Tracy S. Nurse Practitioner > "I like the custom forms, knowledge database, and templates." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010) CG Christine G. MD > "Often times, had to call customer support and they were always hard to get a hold of." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823) KD Kelsey D. Customer service representative > "It’s easy to use and your able to reset it as fast tosay" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794) HP Heather P. Practice Manager > "I would rather use Nextgen than the software Amazing Charts we use now. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596) AC Amy C. Outreach Worker > "It makes medical documentation streamlined and simple" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290) AP Amanda P. Nurse Practitioner > "I was never formally trained on the software, but I found it very confusing to use." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320) [View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) VR Verified Reviewer Clinical Programs Manager > "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) AH Aamr H. MD > "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969) VR Verified Reviewer Office Manager > "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121) TW Tabatha W. Nursing Supervisor > "Navigation can be challenging, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656) VR Verified Reviewer Owner > "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Owner > "They charge per virtual visit, which means your bill is never the same." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Administrative Health Support > "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952) JC Joe C. Physician Assistant > "The mobile app is a nightmare, dictation is slow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) SG Sally G. Customer Service Auditor > "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642) DL Dawn L. Practice Administrator > "We can't even run a decent no-show report, which is an industry standard report." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer An MBBS Student > "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701) DL Dawn L. Practice Administrator > "Its Reporting functionality is dismal, at best. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer Owner > "It is easy to apply templates and charting in a way you prefer." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Nurse > "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963) TL Theresa L. Medical Receptionist > "I love the color coding of different appointment types to keep the schedule organized." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) VR Verified Reviewer Clinical Programs Manager > "The system has a steep learning curve and can feel overwhelming at first." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) CC Charles C. physician > "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) VR Verified Reviewer Owner > "They charge extra for everything, which makes it hard to grow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) CC Courtney C. Human resource manager > "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043) TW Tiffany W. Office Manager > "The inability to send in office messages attached to a patient's chart." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844) AE April E. Administrative Coordinator > "It gives you everything you need for your practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) VR Verified Reviewer Owner > "For a small practice, it can be prohibitive and very draining." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) AE April E. Administrative Coordinator > "The customer service is top notch and they are always a phone call away." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) JC Joe C. Physician Assistant > "I would describe ECW as being too "clicky."" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) JR Joelle R. CCMAMAG > "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) DL Dawn L. Practice Administrator > "eClinical Works is an EHR, but not one of the best in my opinion. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) EG Elizabeth G. Medical Assistant > "I liked how it was easy to learn when trained." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187) JR Joelle R. CCMAMAG > "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) JR Joelle R. CCMAMAG > "Overall the system is fairly streamlined, simple and easy to navigate." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) Douglas M. Physician > "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) LA LeAnne A. Patient services representative > "It does help simplify things like documentation and keeping you inboxes up to date" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313) Ella Hyeseung J. Nurse Practitioner > "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) CC Charles C. physician > "This is because the use of eCW is a soul crushing experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) SD Sarah D. Account Manager > "Constant issues with connections for scripts, billing and other parts of the system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) MT Maya T. MD > "However, Athena still gives me access to my patient files that I greatly appreciate. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872) SD Sarah D. Account Manager > "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) DC David C. owner > "Jane App has been affordable and upfront. Would recommend them." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028) Ella Hyeseung J. Nurse Practitioner > "Cons: Inefficient, repetitive work, poor workflow integration." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) MM Mohammed M. physician > "They are easy to use and convenient." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) Douglas M. Physician > "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) TL Theresa L. Medical Receptionist > "It's easy to use and teach to new employees." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) Douglas M. Physician > "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) FR Fahad R. AR specialist > "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800) SD Sarah D. Account Manager > "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) AB Alexandra B. Billing Manager > "Thankfully they recently started to allow Inbox Health for statement management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958) MM Mohammed M. physician > "Difficult to locate notes and other encounters from previous visits" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) JM James M. Phleb Tech II > "easy to use and user friendly to all users" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382) CF Chris F. Director > "Hard to get the techs to understand your problem." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916) HM Henry M. CSR Supervisor > "it is friendly using and can get support" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612) AM Adam M. ARNP > "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385) JM James M. IT Administrator > "The ability to self host is great to control the user experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923) AL Adrian L. Nurse > "Expensive and poor customer service and issues with connections" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964) JK Jennifer K. Physician > "I like that template customization is fairly easy and straightforward." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SS Satnam S. MD > "Switching over to ECW was the worst mistake I have ever made in my life." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700) JK Jennifer K. Physician > "This program might have been good when it was first developed." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SD Sarah D. Account Manager > "Reporting in the system is no clear enough." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) ET Erin T. Social worker > "I like the colorful organized display of my doctors appointments and patient Info" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628) WS William S. Office manager > "Please do not use this electronic medical records system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) NF Nazanin F. Physician > "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338) RT Richard T. Pediatrician > "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817) MR Maria R. Medical Assistant > "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) BB Brandy B. Owner > "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257) LD Leslie D. Front Desk > "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010) WS William S. Owner > "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer NP student > "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055) JS Justin S. Owner/ lead physician > "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430) SI Scott I. Physician > "We see 500 patients a day, and use their program as best we can." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050) JK Jennifer K. Physician > "The other problem is that they have so many different versions of the program and support keeps wanting us to use..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) HD Huong D. Office Manager > "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053) FF Flora F. Manager > "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222) EB Erin B. RN > "I think what I liked most about this software was the strong user support resource." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) CC Charles C. physician > "I've used many EHRs over the years and this one is by FAR the absolute worst." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) MR Maria R. Medical Assistant > "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) WS William S. Owner > "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) EB Erin B. RN > "This has made me appreciate a few things about eCW." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) WS William S. Owner > "I immediately stopped their ability to remove money from my account directly" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer Practice Manager > "ECW is easy to use, their customer support is unlike anything I have ever seen. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319) MM Mohammed M. physician > "Very difficult user interface" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) SM Stephen M. IT adminstrator > "Training to all clinical staff are quite easy" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009) WS William S. Office manager > "They are a scam, and extremely misleading." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) [View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) ## User interface 4.02 (1,280) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) 3.31 (396) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features NextGen Office Top features 45/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features) eClinicalWorks 25/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features) ### Recognition NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support NextGen Office Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos eClinicalWorks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NextGen Office - By NextGen Healthcare - Located in United States - Founded in 1994 eClinicalWorks - By eClinicalWorks - Located in United States - Founded in 1999 ## Popular Comparisons [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $300 Price $49/month 3.9 Features 4.2 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-136876/NextGen-Ambulatory-EHR-vs-Pediatric-Therapy-EMR) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $449/month Price $49/month 3.4 Features 4.2 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-136876/eClinicalWorks-vs-Pediatric-Therapy-EMR) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $300 Price $0 3.9 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-195467/NextGen-Ambulatory-EHR-vs-Care-Patron) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $449/month Price $0 3.4 Features 4.3 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-195467/eClinicalWorks-vs-Care-Patron) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-180899/NextGen-Ambulatory-EHR-vs-Alleva) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) $300 Price Contact vendor for pricing 3.9 Features 3.8 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 3.8 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra)