# Compare NextGen Office vs ModMed 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ModMed and NextGen Office based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA

---

# ModMed vs NextGen Office Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ModMedNextGen Office2/4 selected

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

[## ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

JS

JS

Based on [365 reviews](#user-reviews)

Positive

322

Neutral

18

Negative

25

[## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

$300.00

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.9

Customer Service

4

Reviews Sentiment

Based on [1,280 reviews](#user-reviews)

Positive

1,015

Neutral

148

Negative

117

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,163 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.7

Document Management

4.6

78%Fit

Feature ratings

HIPAA Compliant

4.6

Patient Records Management

4.0

Charting

3.8

Patient Scheduling

4.1

Document Management

4.6

User satisfaction

User satisfaction

4.4

User reviews[365](https://www.capterra.com/p/124590/EMA/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.0

User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.7

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$300Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

ModMed is used by specialty practices: allergists, dermatologists, gastroenterologists, OBGYNs, ophthalmologists, orthopedists, ENT specialists, pain doctors, plastic surgeons, podiatrists.

Best for

An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers.

## User reviews

Pros & cons

Jessica S.

Admin

> "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs,..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

XPN

Xuan Phuong N.

patient supports

> "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva;..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595)

Jessica S.

Admin

> "It has helped streamline our workflows and improve efficiency in day-to-day operations."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

MW

MARK W.

CEO and Physician

> "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

MA

Michelle A.

Director

> "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502)

KW

Karen W.

Medical Receptionist

> "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133)

LH

Lindsay H.

Owner

> "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

CG

Connie G.

BUSINESS OFFICE

> "training process is not very helpful, not able to understand training online/managed to have an individual which..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807)

DL

Diane L.

Practice Administrator

> "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

CB

Carol B.

Billing Manager

> "The payment applications don't seem to be streamlined in my company and notes created in charts that been a..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

MH

Marc H.

Practice Manager

> "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477)

CH

Crystal H.

Clinical Manager medical assistant

> "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

DH

Darla H.

Medical Assistant Biologic Coordinator

> "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

TS

Tina S.

Reimbursement Specialist

> "I am unable to click on a path report and print it like I can the medical records."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582)

BM

Bonnie M.

FD Supervisor

> "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149)

KG

Kathia G.

Referral Coordinator patient call center

> "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

SA

Sheila A.

Allergy Director

> "The options that are available that makes notes thorough, therefore improves reimbursements."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430)

SE

Samar E.

Patient Coordinator

> "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

KG

Kathia G.

Referral Coordinator patient call center

> "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

KP

Ksenya P.

registered nurse

> "Sometimes it doesn't let me log in through my account even if the password im inputting is correct"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

RD

Rinchen D.

Lead medical assistant

> "It’s interesting how you can make templates on it making charting so much easier"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

LH

Lindsay H.

Owner

> "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

RD

Ryan D.

Biller

> "ModMed has made my love working in billing so much easier on my day to day assignments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716382)

LL

LaWanda L.

Patient Coordinator

> "The insurance verification feature doesn't work with all insurances."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

AR

Allie R.

Receptionist and Train new hires

> "I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

AH

Allison H.

Front Desk

> "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "We like that it is web based and we seem to not have too many issues with it."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

RW

Robert W.

CFO

> "They will not speak to the customer and create false invoices in clear violation of the contract."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

SR

SHENETTA R.

Surgery Benefits Specialist

> "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640)

HDL

Helenie Dorothy L.

Virtual Assistant

> "It makes tasks easier for people that are involved with patient care."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118)

AA

Alaya A.

Front desk

> "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067)

BP

Bhavik P.

DPM

> "The easy interface makes my job and life easier as I do my notes."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705033)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

KP

Ksenya P.

registered nurse

> "Mod Med is great because it makes all the documentation work so much easier and more helpful."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

MW

MARK W.

CEO and Physician

> "I spend my entire day dodging gliches--costing me hours per day. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

EG

ELIZABETH G.

PRACTICE OPERATIONS LEAD

> "Love that we can duplicate our screens to be more efficient."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

JL

Jake L.

Physician

> "Good integration with billing and coding"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070)

LH

Lisa H.

medical secretary

> "I dislike the number of steps it takes to print out face sheets."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225)

TS

Tara S.

Medical Assistant

> "I use mod med everyday and it is very helpful in dermatology."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

CS

Christian S.

PA-C

> "When information gets stuck into the sticky notes and is difficult to remove."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403)

SR

Steve R.

Physician

> "The ICD 10s with associated patient education points is robust"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892)

KC

Kimberly C.

Front Desk

> "The insurance updates can be a pain, especially when patients are in the office."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695209)

DL

Diane L.

Practice Administrator

> "Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

LL

LaWanda L.

Patient Coordinator

> "My only issue is the insurance verification feature."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

KK

Kathryn K.

Clinical Supervisor

> "Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701708)

TS

Tara S.

Medical Assistant

> "Frequent glitches and error codes could be improved"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

AM

Alex M.

Representative

> "ModMed is a helpful use of technology for a medical practice."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705123)

CZ

Cristine Z.

Medical biller

> "collections tabs a little hard to figure out and run reports."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695272)

DK

David K.

Physician assistant

> "the billing portion can be problematic but overall works well."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697449)

MW

MARK W.

CEO and Physician

> "They sell the hell out of you on something that just is not there. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

RD

Rinchen D.

Lead medical assistant

> "Mod med is an amazing and easy platform for documenting a visit."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

SK

SC K.

Staff MD

> "Very Poor response from Modmed to make corrections"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7019758)

IC

ISAAC C.

Ophthalmic Assistant

> "The Tabs specially " EYE LOG " is easier to read and manage."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695471)

ED

Eddie D.

DPM

> "ModMed tells us to use an ICD code that may include such diagnoses but the problem is that the specific diagnosis..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6190114)

EB

Elizabeth B.

Physician Assistant

> "Ease of use and being able to see all of the patients documents in one spot"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695337)

SH

Samantha H.

Receptionist

> "When insurance eligibility doesn't work."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697403)

AR

Allie R.

Receptionist and Train new hires

> "Experience has been great especially since we just merged from using another scheduling system."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

LE

LISSETTE E.

BILLING SPECIALIST

> "PACKAGES OPTION IS A LITTLE TOO MUCH."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705355)

JB

Jennifer B.

Receptionist

> "My husband is the dermatologist in the practice and he also loves working with EMA."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705195)

AS

Amber S.

Derm Tech

> "I do not really like how you can't make appointments on the app."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

VR

Virginia R.

Clinical Guest Coordinator

> "I like that I can find everything I need easily and the customer service is top notch!"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705188)

MH

Marissa H.

Medical Assistant

> "Sometimes finding patients can be difficult/time consuming."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524)

SE

Samar E.

Patient Coordinator

> "ease of use and very functional when making appointments and looking up information on patient charts"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

SK

Sheena K.

Physician

> "A few issues: 1) lack of follow up on billing."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716552)

KT

Kelly T.

dermatologist

> "I love the appointment flow screen and the functionality of having the info for each appt all on the same screen."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___5042489)

LD

Lisa D.

Registered nurse

> "I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713809)

LC

Leah C.

MED. ASST.

> "I find it to be the easiest program with current updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705256)

SC

Shy C.

Medical Assistant Receptionist

> "Occasional technical glitches"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705361)

JP

Jennifer P.

Practice Administrator

> "Modmed is an easy to use platform for both front office staff as well as the provider team."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

DS

Derek S.

Ophthalmologist

> "Horrible. If I go to a practice and this is their EMR I am quitting."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6330412)

DL

Diane L.

Practice Administrator

> "On a personal note, the community we've built within Modmed is unique and unlike other EHR's."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

AS

Alexandra S.

Patient Care Coordinator

> "I do not like the flow of ModMed and cannot see who does what."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705151)

CH

Crystal H.

Clinical Manager medical assistant

> "I like that it is easy to navigate and the flow helps for easier charting"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

AH

Allison H.

Front Desk

> "What should be the easiest part of registration is the hardest, most frustrating part."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

BJ

Bracken J.

Practice Manager

> "The features are amazing and they listen to requests for updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6441390)

SG

Sascha G.

medical assistant

> "I do not like how new prescriptions sit in que"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695789)

[View Reviews](https://www.capterra.com/p/124590/EMA/reviews/)

VR

Verified Reviewer

Admin

> "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324)

MU

Muhammad U.

Manager

> "Ineffective texting and emailing utilization without the required patient portal. ""

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

OE

Omid E.

President

> "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

Steve B.

Owner doctor

> "The software had a horrible easy to use. When I logged on before the official training I could not figure out..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

MU

Muhammad U.

Manager

> "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

OE

Omid E.

President

> "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

CJ

Crystal J.

Claims Service Specialist

> "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405)

TR

Tracy R.

Office Manager

> "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640)

SD

Shacria D.

Medical records clerk

> "Filing features were very simple and it had a lot of features that help with separating documents while they..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622)

NM

Nicholas M.

Physician

> "The desktop is unbelievably slow and offers no advantage over any of its competitors."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

Steve B.

Owner doctor

> "The software was highly customizable to fit with my practice. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

Kristin H.

owner

> "Next gen makes posting payments really challenging."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632)

SP

Sarojben P.

Caregiver

> "NextGen Office is a useful platform to manage patient information with various templates / customizable options."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639)

Steve B.

Owner doctor

> "It was much more expensive than we were originally lead to believe. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

DT

Diana T.

Clinical Office Manager

> "My overall experience it was great when it came to a corporation status, meaning larger practices combine."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660)

BB

Beth B.

Owner operator

> "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

LM

Lloyd M.

President

> "telemed solution that can be used on any device, anywhere."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

NM

Nicholas M.

Physician

> "Using this may adversely affect employee morale."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

JB

Jazel B.

Pharmacist

> "We like how it is customizable for our small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334)

NM

Nicholas M.

Physician

> "It is slow, inconvenient and your staff will not like it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

NM

Nicholas M.

Physician

> "The mobile app is at least not substandard."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

HB

Hope B.

Director of Operations

> "The cost of the product(s) feels excessive."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898)

CD

Cooper D.

Office Manager

> "The layout is crisp and clean which allows for a smooth day of charting!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

MB

Michael B.

dermtologist

> "Poor fit for dermatology. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224)

BB

Beth B.

Owner operator

> "The actual patient encounter portion was fairly user-friendly."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

SW

Sally W.

Owner

> "Zero customer service. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

LM

Lloyd M.

President

> "The program is easy to use, intuitive and very fast to document a patient encounter."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

CR

Constanze R.

Owner

> "A month later when I had more questions the rep said we had used up all of our hours."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019)

NB

Nicholle B.

Office Administrator

> "We are much happier now that \[sensitive content hidden\] has taken over the account."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418)

JA

Justin A.

DME Coordinator

> "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

OE

Omid E.

President

> "Like all, there are some exceptional people in each department that make it worth it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

VR

Verified Reviewer

Owner

> "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

GM

Gina M.

Owner

> "Perfect for small businesses looking for platform"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252)

Heather T.

Administrative Medical Assistant

> "It's really not the best for a small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000)

SB

Sunaina B.

Director of Operations

> "Overall it's a great software, when I don't understand something I can always contact their desk support team."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822)

VR

Verified Reviewer

Owner

> "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

Omar A.

IT Manager

> "What is most prominent is a User friendly design focused on registering the patient and updating his status."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285)

DN

Diana N.

Practice Manager

> "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330)

AV

Ansh V.

Digital marketing Executive

> "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853)

VR

Verified Reviewer

Project Manager

> "The only downside I've encountered is related to system upgrades or maintenance performed over weekends."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

SA

Sami A.

Reviewer - Auditor

> "This could include features like smart lighting and temperature controls, flexible and collaborative..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

AB

Angela B.

Manager

> "The review of systems that we ask questions are not very customizable."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654)

PP

Patti P.

Controller

> "The report features were nice in that you can save and share the reports amongst other users."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713)

VR

Verified Reviewer

Insurance Verification Specialist

> "I also feel like its slower than the other EMRs out there."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174)

KA

Kim A.

administrator

> "Account manager always keeps me advise"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358)

BB

Bernard B.

Company Director

> "NextGen Office may not be suitable for smaller practices or solo practitioners."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

NB

Nicholle B.

Office Administrator

> "My account representatives have been great!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418)

BB

Bernard B.

Company Director

> "Additionally, the software may be too pricey for some smaller practices."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

OE

Omid E.

President

> "EHR-wise is great. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

BB

Bernard B.

Company Director

> "Some of the features may be overwhelming, and the learning curve can be steep."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

DN

Debbie N.

Manager

> "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

MJ

Mikala J.

Medical insurance

> "Sometimes lagged and didn’t have updated thing I have seen"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800)

SW

Sally W.

Owner

> "The platform is easy to use and the product used to be good."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

AA

Abdelrahman A.

accontant

> "sometimes it was difficult to deal with slow customer service"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431)

NB

NATALIE B.

MA

> "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017)

AW

Anna W.

CFO

> "The company does not provide quick customer service."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

VR

Verified Reviewer

Project Manager

> "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

AW

Anna W.

CFO

> "They will not integrate with any other software."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

JA

Justin A.

DME Coordinator

> "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

TG

Terry G.

Practice Manager

> "Setting up reports was difficult and required special privileges"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342)

DN

Debbie N.

Manager

> "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

JF

Jessica F.

Physical Therapist

> "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986)

CD

Cooper D.

Office Manager

> "NextGen is very easy to learn and use with little to no growing pains."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

AB

Amanda B.

vpm director

> "I do not like the note field. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171)

DN

Debbie N.

Manager

> "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

AR

Ashliegh R.

A&D Counselor

> "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100)

NAR

Nunurai Agnes R.

Carer

> "The company produce and sells electronic health records thereby improving technology and standards of living in..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289)

Isaiah N.

CEO

> "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969)

VS

Vishal S.

Business Associate

> "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096)

VR

Verified Reviewer

Medical Billing Manager

> "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483)

SA

Sami A.

Reviewer - Auditor

> "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

Tina C.

Office Manager

> "It's not streamlined or user friendly as the demo's show and through training."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612)

TS

Tracy S.

Nurse Practitioner

> "I like the custom forms, knowledge database, and templates."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010)

CG

Christine G.

MD

> "Often times, had to call customer support and they were always hard to get a hold of."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823)

KD

Kelsey D.

Customer service representative

> "It’s easy to use and your able to reset it as fast tosay"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794)

HP

Heather P.

Practice Manager

> "I would rather use Nextgen than the software Amazing Charts we use now. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596)

AC

Amy C.

Outreach Worker

> "It makes medical documentation streamlined and simple"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290)

AP

Amanda P.

Nurse Practitioner

> "I was never formally trained on the software, but I found it very confusing to use."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320)

[View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

## User interface

4.42 (365)

4.02 (1,280)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ModMed

32/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/124590/EMA/#features)

NextGen Office

Top features

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features)

### Recognition

ModMed is recognized as a top-rated tool in 3 Capterra Shortlist reports

NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

ModMed

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NextGen Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ModMed

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

NextGen Office

-   By NextGen Healthcare
-   Located in United States
-   Founded in 1994

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[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

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[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$300

Price

$54/month

3.9

Features

4.6

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/31268-178984/NextGen-Ambulatory-EHR-vs-Jane-App)