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General Family Medical Dental Orthopaedics Mental Health Multi-Specialty Hospitals Pediatric Urology Psychologist
An EHR/EMR solution designed for small practices with 1-10 physicians. NextGen EHR offers integrated workflow benefits from 50-plus years of clinical experience and more than 150,000 providers.
Couldn't be happier with the super friendly customer support of my wonderful sales Rep. Her staff training has been of great benefit to our Family Medical Practice.
Return phone calls should show our phone numbers when the appointment reminders are sent out. Patients are sometimes confused by who is actually calling them.
WE love their flexibility of the program and teir ability to interface with our EMR while remaining cost effective.
Difficult to integrate with our current software system making more work.
The ability to notify patients via text is a great feature. The software is fairly easy to use and overall is a great product.
Cuts down phone calls for us by several hours.
Our overall experience has been outstanding, from the product demonstration to where we are now.
Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team.
The system is user friendly and very comprehensive. We are in the implementation stages and these conference has been very helpful in knowing how we need to set up our system.
Nothing in particular, we haven't had any issues. We did try to link it to our billing and scheduling system and were unable do that so that would be a negative.
I love the improvements they're making in the new versions. Their support team is also MUCH improved - their knowledgebase is super easy to navigate and very informative.
We were unable to do paperless files because the software was limited on where we could put information. I needed to keep both paper files and do my notes online in nextgen.
So easy to use we are glad to see so much improvement we are seeing some of the reporting tht is getting better.
They acknowledged that I did notify the company but I notified the "wrong" department.
The difference between that system and HealthFusion is night and day. The ease of use, simplicity, and speed are amazing.
Constantly have to go from keyboard to clicking with the mouse instead of just clicking the "enter" key. May seem trivial but it does interrupt the stream of things.
Jacque P.: Hi, I'm Jacque, and I'm a medical billing manager for a private medical practice and I give NextGen Healthcare three out of five star rating. We use NextGen Healthcare to do billing for our private practice. With three practitioners, it makes it easy to bill in one set area for all three of them at the same time, to send out claims and get the return EOBs to post to the remits. What I like best about NextGen Healthcare is the fact that it's super simple to use. When training new workers, they catch on easily because it's a very simple format that is laid out perfectly for anybody to just data input and send your claims off to get a return profit. I would have to say what I like least about NextGen Healthcare is the fact that when we need help, it seems to be very hard to get ahold of somebody. We do have a rep, but they have several people that I need to contact and it seems like I'm just being pushed off from one person to the next and when I do speak to somebody about a specific issue, it seems like if they're not very knowledgeable in that field, even though they would be IT, or my rep to get prices quoted, or have a technological issue that needs solved, it just seems very hard to get any issues resolved whatsoever. As well as the price that we were first told, it seemed to change very much throughout our contract, and we just constantly seem to have issues, especially with communication with NextGen Healthcare, unfortunately,
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DoctorConnect
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DoctorConnect
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