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An EHR/EMR solution designed for small practices with 1-10 physicians. NextGen EHR offers integrated workflow benefits from 50-plus years of clinical experience and more than 150,000 providers.
We serve the medical industry from small private practices and clinics to hospitals. We also work with a variety of small businesses from contractors to hair salons.
The system is user friendly and very comprehensive. We are in the implementation stages and these conference has been very helpful in knowing how we need to set up our system.
Nothing in particular, we haven't had any issues. We did try to link it to our billing and scheduling system and were unable do that so that would be a negative.
I love the improvements they're making in the new versions. Their support team is also MUCH improved - their knowledgebase is super easy to navigate and very informative.
We were unable to do paperless files because the software was limited on where we could put information. I needed to keep both paper files and do my notes online in nextgen.
So easy to use we are glad to see so much improvement we are seeing some of the reporting tht is getting better.
They acknowledged that I did notify the company but I notified the "wrong" department.
The difference between that system and HealthFusion is night and day. The ease of use, simplicity, and speed are amazing.
Constantly have to go from keyboard to clicking with the mouse instead of just clicking the "enter" key. May seem trivial but it does interrupt the stream of things.
I can customize it to my needs and wants, which is great. I also like that it is affordable, unlike some other companies I looked into.
My only dislike is the layout of the website that they use.
So far we have been greatly impressed, and are very happy with our purchase of and use of Reminder Call. I would highly recommend.
I can't say there is anything I have had trouble with.
I have appreciated the ease and reliability of this product, including its simplicity.
Clients may send responses even though it says not too, so I suppose that could be considered a negative. But, you can see the response and contact them outside of this software.
This service has been great - it is easy to use, received well by patients and understandable. The support team has been very helpful in troubleshooting when required.
It really is simple to use and set up, but the only issue would be that it is limited in what it can do and how you can use it. But isn’t that the essences of what the soft ware is.
Jacque P.: Hi, I'm Jacque, and I'm a medical billing manager for a private medical practice and I give NextGen Healthcare three out of five star rating. We use NextGen Healthcare to do billing for our private practice. With three practitioners, it makes it easy to bill in one set area for all three of them at the same time, to send out claims and get the return EOBs to post to the remits. What I like best about NextGen Healthcare is the fact that it's super simple to use. When training new workers, they catch on easily because it's a very simple format that is laid out perfectly for anybody to just data input and send your claims off to get a return profit. I would have to say what I like least about NextGen Healthcare is the fact that when we need help, it seems to be very hard to get ahold of somebody. We do have a rep, but they have several people that I need to contact and it seems like I'm just being pushed off from one person to the next and when I do speak to somebody about a specific issue, it seems like if they're not very knowledgeable in that field, even though they would be IT, or my rep to get prices quoted, or have a technological issue that needs solved, it just seems very hard to get any issues resolved whatsoever. As well as the price that we were first told, it seemed to change very much throughout our contract, and we just constantly seem to have issues, especially with communication with NextGen Healthcare, unfortunately,
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