Capterra Logo
Helping businesses choose better software since 1999

OpenPM vs NextGen Office: Which is a better fit?

Updated on February 9th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,309 reviews from Medical Billing users.
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
5.0
Billing & Invoicing
4.0
Charting
NA
Claims Management
4.8
Appointment Management
4.5
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
4.6
Billing & Invoicing
4.3
Charting
4.1
Claims Management
4.0
Appointment Management
4.4
User satisfaction
4.8
User reviews25
Ease of use
4.5
Functionality
4.5
Value for money
4.6
Customer support
4.7
4.0
User reviews1,276
Ease of use
3.9
Functionality
3.9
Value for money
3.8
Customer support
4.0
Price starts from
--
Not provided by vendor
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

RCM Companies, along with large practices that need more than the generic PM functionality provided by vendors focused on the needs of providers. All specialties, including Anesthesiology.

An EHR/EMR solution designed for small practices with 1-10 physicians. NextGen EHR offers integrated workflow benefits from 50-plus years of clinical experience and more than 150,000 providers.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-558c29ad-11ef-48c6-0b5c-08d8811dc09f
JACQUE P
medical assistant
3.0

Jacque P.: Hi, I'm Jacque, and I'm a medical billing manager for a private medical practice and I give NextGen Healthcare three out of five star rating. We use NextGen Healthcare to do billing for our private practice. With three practitioners, it makes it easy to bill in one set area for all three of them at the same time, to send out claims and get the return EOBs to post to the remits. What I like best about NextGen Healthcare is the fact that it's super simple to use. When training new workers, they catch on easily because it's a very simple format that is laid out perfectly for anybody to just data input and send your claims off to get a return profit. I would have to say what I like least about NextGen Healthcare is the fact that when we need help, it seems to be very hard to get ahold of somebody. We do have a rep, but they have several people that I need to contact and it seems like I'm just being pushed off from one person to the next and when I do speak to somebody about a specific issue, it seems like if they're not very knowledgeable in that field, even though they would be IT, or my rep to get prices quoted, or have a technological issue that needs solved, it just seems very hard to get any issues resolved whatsoever. As well as the price that we were first told, it seemed to change very much throughout our contract, and we just constantly seem to have issues, especially with communication with NextGen Healthcare, unfortunately,

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
31268 video thumbnail}
1 Video
176585
4 screenshots
31268
5 screenshots

OpenPM

37/45
  • Accounting
  • Charting
  • Compliance Tracking
  • Document Management
  • E-Prescribing
  • Live Chat
  • Online Intake Forms
  • PACS Integration
  • Activity Dashboard
  • API
  • Appointment Management
  • Billing & Invoicing
  • Calendar Management
  • Claims Management
  • Claims Scrubbing
  • Code & Charge Entry
  • Credit Card Processing
  • Customer Database
  • Customizable Dashboard
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Dunning Management
  • Electronic Payments
  • Financial Management
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Eligibility Verification
  • Invoice History
  • Multi-Location
  • Payment Collection
  • Practice Management
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Records Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Revenue Management
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Workflow Management
See All features
Hide Medical Billing Software Features -

NextGen Office

Top Features
39/45
Show Medical Billing Software Features +
OpenPM
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NextGen Office
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
OpenPM
  • By OpenPracticeSolutions
  • Located in United States
  • Founded in 2005
NextGen Office
  • By NextGen Healthcare
  • Located in United States
  • Founded in 1994
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: