# Compare NextGen Office vs ClinicSense 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NextGen Office and ClinicSense based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31268-178722/NextGen-Ambulatory-EHR-vs-ClinicSense --- # NextGen Office vs ClinicSense Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NextGen OfficeClinicSense2/4 selected [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) [## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $300.00 Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.9 Customer Service 4 Reviews Sentiment Based on [1,280 reviews](#user-reviews) Positive 1,015 Neutral 148 Negative 117 [## ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.8 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting Price $39.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.9 Reviews Sentiment Based on [653 reviews](#user-reviews) Positive 644 Neutral 6 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.0 Charting 3.8 Patient Scheduling 4.1 Document Management 4.6 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.8 Charting 4.8 Patient Scheduling 5.0 Document Management 5.0 User satisfaction User satisfaction 4.0 User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.7 Customer support 4.0 User satisfaction 4.8 User reviews[653](https://www.capterra.com/p/178722/ClinicSense/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.9 Price starts from Price starts from $300Not provided by vendor - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers. Best for ClinicSense is the all-in-one practice management platform wellness practitioners love. Massage therapists, osteopaths, physical therapists, acupuncturists & more — finally, one place for everything. ## User reviews Pros & cons VR Verified Reviewer Admin > "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324) MU Muhammad U. Manager > "Ineffective texting and emailing utilization without the required patient portal. "" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) Steve B. Owner doctor > "The software had a horrible easy to use. When I logged on before the official training I could not figure out..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) MU Muhammad U. Manager > "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) CJ Crystal J. Claims Service Specialist > "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405) TR Tracy R. Office Manager > "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640) SD Shacria D. Medical records clerk > "Filing features were very simple and it had a lot of features that help with separating documents while they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622) Kristin H. owner > "Next gen makes posting payments really challenging." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632) Steve B. Owner doctor > "The software was highly customizable to fit with my practice. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) Steve B. Owner doctor > "It was much more expensive than we were originally lead to believe. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) SP Sarojben P. Caregiver > "NextGen Office is a useful platform to manage patient information with various templates / customizable options." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639) NM Nicholas M. Physician > "The desktop is unbelievably slow and offers no advantage over any of its competitors." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) DT Diana T. Clinical Office Manager > "My overall experience it was great when it came to a corporation status, meaning larger practices combine." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660) HB Hope B. Director of Operations > "The cost of the product(s) feels excessive." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898) LM Lloyd M. President > "telemed solution that can be used on any device, anywhere." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) BB Beth B. Owner operator > "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) JB Jazel B. Pharmacist > "We like how it is customizable for our small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334) NM Nicholas M. Physician > "Using this may adversely affect employee morale." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) CD Cooper D. Office Manager > "The layout is crisp and clean which allows for a smooth day of charting!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) MB Michael B. dermtologist > "Poor fit for dermatology. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224) LM Lloyd M. President > "The program is easy to use, intuitive and very fast to document a patient encounter." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) SW Sally W. Owner > "Zero customer service. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) NB Nicholle B. Office Administrator > "We are much happier now that \[sensitive content hidden\] has taken over the account." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) CR Constanze R. Owner > "A month later when I had more questions the rep said we had used up all of our hours." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019) OE Omid E. President > "Like all, there are some exceptional people in each department that make it worth it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) JA Justin A. DME Coordinator > "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) GM Gina M. Owner > "Perfect for small businesses looking for platform" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252) VR Verified Reviewer Owner > "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) NM Nicholas M. Physician > "The mobile app is at least not substandard." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) NM Nicholas M. Physician > "It is slow, inconvenient and your staff will not like it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) SB Sunaina B. Director of Operations > "Overall it's a great software, when I don't understand something I can always contact their desk support team." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822) Heather T. Administrative Medical Assistant > "It's really not the best for a small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000) Omar A. IT Manager > "What is most prominent is a User friendly design focused on registering the patient and updating his status." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285) VR Verified Reviewer Owner > "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) AV Ansh V. Digital marketing Executive > "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853) DN Diana N. Practice Manager > "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330) SA Sami A. Reviewer - Auditor > "This could include features like smart lighting and temperature controls, flexible and collaborative..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) VR Verified Reviewer Project Manager > "The only downside I've encountered is related to system upgrades or maintenance performed over weekends." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) PP Patti P. Controller > "The report features were nice in that you can save and share the reports amongst other users." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713) AB Angela B. Manager > "The review of systems that we ask questions are not very customizable." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654) KA Kim A. administrator > "Account manager always keeps me advise" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358) VR Verified Reviewer Insurance Verification Specialist > "I also feel like its slower than the other EMRs out there." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174) NB Nicholle B. Office Administrator > "My account representatives have been great!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) BB Bernard B. Company Director > "NextGen Office may not be suitable for smaller practices or solo practitioners." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) OE Omid E. President > "EHR-wise is great. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) BB Bernard B. Company Director > "Additionally, the software may be too pricey for some smaller practices." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) DN Debbie N. Manager > "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) BB Bernard B. Company Director > "Some of the features may be overwhelming, and the learning curve can be steep." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) SW Sally W. Owner > "The platform is easy to use and the product used to be good." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) MJ Mikala J. Medical insurance > "Sometimes lagged and didn’t have updated thing I have seen" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800) BB Beth B. Owner operator > "The actual patient encounter portion was fairly user-friendly." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) AA Abdelrahman A. accontant > "sometimes it was difficult to deal with slow customer service" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431) NB NATALIE B. MA > "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017) AW Anna W. CFO > "The company does not provide quick customer service." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) VR Verified Reviewer Project Manager > "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) AW Anna W. CFO > "They will not integrate with any other software." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) JA Justin A. DME Coordinator > "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) TG Terry G. Practice Manager > "Setting up reports was difficult and required special privileges" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342) DN Debbie N. Manager > "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) JF Jessica F. Physical Therapist > "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986) CD Cooper D. Office Manager > "NextGen is very easy to learn and use with little to no growing pains." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) AB Amanda B. vpm director > "I do not like the note field. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171) DN Debbie N. Manager > "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) AR Ashliegh R. A&D Counselor > "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100) NAR Nunurai Agnes R. Carer > "The company produce and sells electronic health records thereby improving technology and standards of living in..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289) Isaiah N. CEO > "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969) VS Vishal S. Business Associate > "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096) VR Verified Reviewer Medical Billing Manager > "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483) SA Sami A. Reviewer - Auditor > "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) Tina C. Office Manager > "It's not streamlined or user friendly as the demo's show and through training." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612) TS Tracy S. Nurse Practitioner > "I like the custom forms, knowledge database, and templates." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010) CG Christine G. MD > "Often times, had to call customer support and they were always hard to get a hold of." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823) KD Kelsey D. Customer service representative > "It’s easy to use and your able to reset it as fast tosay" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794) HP Heather P. Practice Manager > "I would rather use Nextgen than the software Amazing Charts we use now. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596) AC Amy C. Outreach Worker > "It makes medical documentation streamlined and simple" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290) AP Amanda P. Nurse Practitioner > "I was never formally trained on the software, but I found it very confusing to use." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320) [View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) JS Jessica S. Board Certified and LIcensed Massage Therapist > "As a Licensed Massage Therapist and business owner, ClinicSense gives me a space to do everything I need, from a seamless intake process, to thorough..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132) SS Salvatore S. RMT > "The periodic updating of the ClinicSense platform has restricted my schedule input to a few months at which days that are bimonthly and put in manually..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7128111) CC Carron C. RMT > "It has given me more time back in my day-to-day work hours and the automated appointment reminders and client prompts have helped to lessen my workload,..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7084619) BB Brittiany B. Owner Operator > "The most tragic aspect of this software is the merging of the appointment link to my personal website which I find is lacking because I can’t customize it..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) JV Jesi V. Owner, LMT > "My clients can book easily, my appointment management on my end is seamless, and I can easily process payments through my 3rd-party processor." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7088732) Jeremy R. Owner > "I had to really think about this one, but if I miss one feature, it would be the lack of a tracker for current time on the calendar view." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487) SV Soni V. REGISTERED MASSAGE THERAPIST > "ClinicSense helps me everyday inAppointment management, payment processing, Scheduling and appointment management and customer support." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074910) EK Emily K. Licensed massage therapist > "There are a few minor things that bother me, I wish it was more simplistic to place personal blocks on the calendar, I wish there was a drag and drop..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562) EK Emily K. Licensed massage therapist > "I love the built in internal marketing, the capability for different styles of SOAP notes, the waitlist feature, I could go on!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081562) HD Hail D. receptionist > "there are sometimes system glitches where I am not able to add payments nor book appointments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "It’s a professional, user-friendly platform that streamlines booking, reminders, SOAP notes, and invoicing, making practice management much easier. While..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) HD Hail D. receptionist > "this can be stressful as im not sure if bookings, payments and patient information are being saved." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7117751) DS Derwil S. Massage Therapist > "Clinicsense has completely streamlined my scheduling,client management,the online booking features saves me so much time,and my clients love how easy it is..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7036067) RP Rebekkah P. Owner > "Clinicsense is not a reliable booking system for more than one practitioner and has repeat glitches." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7022382) VS Veronica S. Massage Therapist > "I especially love their new waiting list feature, that makes it so much easier for my clients to add themselves on the list and if an appointment becomes..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7014390) AL Angela L. Registered Massage Therapist > "Some of the forms I build are not accessible or as easily printable as the pre-made forms." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7019146) LS Larry S. Administration Manager > "The appointment scheduling and management functionality allows both the practitioner and the patient or client to book appointments with useful parameters..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498) SB Shannon B. Owner operator > "Older clients complain that they cannot navigate the calendar for the availability campaign emails." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167) CF Cynthia F. Massage therapist > "Super easy and convenient layout for clients and practitioners, as well as having an amazing and quick support team that gives you detailed instructions..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7078877) JRF Jessica Rose F. Owner and Registered Massage Therapist > "I often find myself needing to wait until I'm at a computer to do tasks that should be easy to handle on the go." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449) PS Patrick S. RMT > "I also like that customer support is very quick to reply to concerns, usually with a custom video demonstrating how exactly to navigate the system to..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7126522) AK Amarina K. Owner and Licensed Massage Therapist > "I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6531031) JRF Jessica Rose F. Owner and Registered Massage Therapist > "It is a fantastic platform that handles everything from online booking to detailed SOAP charting seamlessly." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7074449) AW Amber W. Massage Therapist and Esthetician > "I have noticed it’s gotten better but it’s frustrating when I’m trying to book though the app then it will freeze and I have to reinstall and start the..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "On the client-facing side, everything looks professional and polished — from the booking page to receipts and emails — which helps build trust and creates..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) DW Danie W. Registered Massage Therapist > "I am finding it difficult to find a way to change the way my invoices are printing." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7017955) DA Djoanna A. Manual Osteopathy, RMT > "The customer support team responds quickly and resolves concerns efficiently, which helps our clinic run smoothly on a daily basis" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7089903) PH Priscilla H. Naturopath and bodyworker > "Glitches (I had 4 clients show up-at different times when they were not supposed to-double booked and secretary did not notice- need better fail safe)" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6347557) CW Carissa W. Massage Therapist, Esthetician, Spa Owner > "It’s perfect for both massage therapists and estheticians, and it’s been amazing for me as a solo provider while also supporting my growing spa." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665) SR Susan R. Registered Massage Therapist > "The only thing this program is missing is the ability to send a receipt with multiple appointments on it. " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6551167) RC Rob C. Massage Therapist > "I initially starting using it because the level one pricing was super affordable and it allowed me to upgrade as needed for my business." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7080372) TK Takanori K. Counsellor Psychotherapist > "some of my clients conatacted me, saying "I have not received the receipt although I paid." " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746) JG James G. Owner > "I also like the credit card capture feature prior to booking to make payment of invoices easy. " [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744) CB Christine B. owner > "Inability to add pictures or cut and paste fliers into the email newsletter template." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6315695) SM Sharon M. Massage Therapist > "It is a very good software that allows me to schedule clients or the clients to schedule themselves online, to send out intake forms and appointment..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6628358) SC Samantha C. Registered Massage Therapist > "Trying to print out receipts from app was difficult trying to find where to do it from." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7040587) JG Judith G. Massage Therapist > "Using ClinicSense has been incredibly positive because it simplifies scheduling and client notes all in one place, saving time and making client management..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572430) CA Chad A. Applied Kinesiologist > "Currently, the cursor for clicking on the web is misaligned." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030284) VR Verified Reviewer REGISTERED MASSAGE THERAPIST > "I also appreciate how SOAP notes and client records are well-organized and stored in one place, making it simple to keep track of important information." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021196) TP Timothy P. Owner operator > "Whenever I have had a problem with the system (usually because of my own incompetence around anything tech - actually, it's not at all complicated)" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046) LS Larry S. Administration Manager > "Communication with patients is essential, the ability to customize messages and important information on appointment reminder email facilitates this." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7027498) KC Kala C. Owner > "The limitations of using the recommended processors though the software is unfortunate." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7026180) Jeremy R. Owner > "Covers all the features required by software to take my mobile massage business to the next level." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7100487) KD Kat D. Owner and Therapist > "Some clients do not want to give out an email address so they are not able to use the online booking." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6693645) JB Jane B. Licensed Massage Therapy > "As a first time business owner, I was looking for something easy, and easy for me to navigate as I didn't have much experience in technology as far as..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7030209) SB Shannon B. Owner operator > "My older clients still have trouble navigating the availability campaign emails." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7021167) JS Jessica S. Board Certified and LIcensed Massage Therapist > "I highly recommend it for secure and thorough scheduling, notes, billing, intakes, and client communications." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7123132) WG Will G. Massage Therapist > "Unable to display the full service name due to the fixed window size." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) KC Kelly C. Massage Therapist > "I love that it sends a weekly email to my clients about last minute times available for their treatments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435) TH Teara H. Owner, Massage Therapist > "The only few item I don't like is that I can't do my notes on my iPhone or iPad - I can only review customer name and forms they filled out for the..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6278668) BB Brittiany B. Owner Operator > "I personally like how secure and easy the payment processing is,clients can make a deposit and if need be It can refunded with no stress." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) AG Aubrey G. Massage Therapist > "Sessions being cancelled when they're not supposed to have been canceled by the client." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6594633) BB Brittiany B. Owner Operator > "Overall I’m beyond satisfied with ClinicSense and will continue to promote the company to my fellow LMT’s as a viable option for in upgrade to their..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7083455) WG Will G. Massage Therapist > "Actual Booking System (Service Menu) design is one of the worst I've ever seen." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) KD Keighli D. Massage Therapist > "My issues are responded to so quickly and if the issue is something about the software the team has advocated for change to happen." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7105830) WG Will G. Massage Therapist > "Unable to change the size of the operating window." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) JG James G. Owner > "With continuous improvements like wait lists, it continues to give me what I need for my practice." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744) MF Mia F. Registered Massage Therapist > "I do wish the app on the phone was better." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7033936) Kimberly K. LMBT, MSPT, OWNER > "They actually answer you and provide solutions and videos to guide you through if needed." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079742) LJ Laudie J. Licensed Massage Therapist > "The fact that the pricing is based on the number of appointments monthly. If I were a multi-provider office, I believe it would create a problem for me." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6294035) CW Carissa W. Massage Therapist, Esthetician, Spa Owner > "It makes booking, scheduling, and payments SO easy, and my clients love how smooth everything feels." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7085665) WG Will G. Massage Therapist > "Hard for clients to navigate." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6719342) AW Amber W. Massage Therapist and Esthetician > "My clients love how easy it is for them to book appointment and gives them reminder notices which also cuts down on the amount of missed appointments." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7032977) LV Lane V. Owner > "This is a service that should be fixed almost immediately." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6629795) KW Karine W. Massage Therapist > "It is also easy for my customers to make appointments online and communicate with me." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7095195) RZ ROBIN Z. Massage therapist > "So I believe it’s an error on their program" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7031079) AR Amanda R. Massage Therapist > "It has everything you need to run a smooth busy business. If you can’t find something the help line works great." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7049197) KL Kirsten L. Licensed Massage Therapist > "They feel a little outdated and would like to see some refinement so our marketing emails match the quality of our services." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4817554) TP Timothy P. Owner operator > "My clients too love this feature and are able immediately to see my availability and get an instant confirmation." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7016046) LB Lynann B. RMT > "not as many features as some popular programs like not being able to sign client files" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6054457) AN Ahrianna N. Massage Therapist > "I’ve been using ClinicSense since 2018 and it’s made my life as a business owner so much smoother, I recommend the platform to other massage therapists!" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7122696) CM Cathy M. OMT > "I don't find the app as easy to use as the desktop version" [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6572444) TK Takanori K. Counsellor Psychotherapist > "I have contacted them several times, and their responses have been super quick every time. And the issues get solved quickly, too." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746) LAB Leigh-Anne B. Registered Massage Therapist > "Also, some features are not easily accessible when using the platform on a mobile device." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___6268033) JG James G. Owner > "ClinicSense also has great marketing tools like Google Review email follow ups." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7075744) Yusuf H. Dr > "Uploading images in marketing emails is distorted once uploaded." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4851526) TK Takanori K. Counsellor Psychotherapist > "appointment management/scheduling & appointment management/appointment scheduling: the system is easy and straightforward." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7079746) SZ Sara Z. RMT > "Being logged in to multiple devices and getting clients signature on a consent form, it does not save on their profile when I check on another logged in..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4628734) KC Kelly C. Massage Therapist > "The customer support is amazing…it blows my mind that you get to deal with real live people." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___7081435) NP Nadine P. RMT > "Made the switch from paper bookings a few years ago to help deal with reminders & rescheduling- at the time I owned a clinic & had 5 massage therapists..." [See full review](https://www.capterra.com/p/178722/ClinicSense/#Capterra___4599795) [View Reviews](https://www.capterra.com/p/178722/ClinicSense/reviews/) ## User interface 4.02 (1,280) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/) 4.83 (653) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features NextGen Office Top features 45/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features) ClinicSense 20/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/178722/ClinicSense/#features) ### Recognition NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports ClinicSense is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Massage TherapySoftware (2026)  Best Value Massage TherapySoftware (2025)  ### Deployment & support NextGen Office Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ClinicSense Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NextGen Office - By NextGen Healthcare - Located in United States - Founded in 1994 ClinicSense - By ClinicSense - Located in Canada - Founded in 2013 ## Popular Comparisons [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $300 Price $49/month 3.9 Features 4.2 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-136876/NextGen-Ambulatory-EHR-vs-Pediatric-Therapy-EMR) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/)[4.75 (626)](https://www.capterra.com/p/164994/SOAP-Vault/reviews/) $39/month Price $30/month 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/164994-178722/SOAP-Vault-vs-ClinicSense) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $300 Price $0 3.9 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-195467/NextGen-Ambulatory-EHR-vs-Care-Patron) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [MassageBook](https://www.capterra.com/p/147523/MassageBook/)[4.71 (446)](https://www.capterra.com/p/147523/MassageBook/reviews/) $39/month Price $20/month 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/147523-178722/MassageBook-vs-ClinicSense) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $39/month Price $23.99/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153752-178722/Vagaro-vs-ClinicSense) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-180899/NextGen-Ambulatory-EHR-vs-Alleva) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $39/month Price $54/month 4.6 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178722-178984/ClinicSense-vs-Jane-App) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $300 Price Contact vendor for pricing 3.9 Features 3.8 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) $39/month Price $165/month 4.6 Features 4.8 4.9 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/178722-187593/ClinicSense-vs-Mangomint) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR) [ClinicSense](https://www.capterra.com/p/178722/ClinicSense/)[4.83 (653)](https://www.capterra.com/p/178722/ClinicSense/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $39/month Price $0 4.6 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/178722-195467/ClinicSense-vs-Care-Patron)