# Compare NextGen Office vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NextGen Office and Jane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31268-178984/NextGen-Ambulatory-EHR-vs-Jane-App

---

# NextGen Office vs Jane Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NextGen OfficeJane2/4 selected

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

$300.00

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.9

Customer Service

4

Reviews Sentiment

Based on [1,284 reviews](#user-reviews)

Positive

1,019

Neutral

148

Negative

117

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

506

Neutral

11

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 6,218 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

HIPAA Compliant

4.6

Patient Records Management

4.0

Charting

3.8

Patient Scheduling

4.2

Document Management

4.6

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

4.9

Document Management

4.5

User satisfaction

User satisfaction

4.0

User reviews[1,284](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.7

Customer support

4.0

User satisfaction

4.8

User reviews[524](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$300Not provided by vendor

-   Free version
-   Free trial

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers.

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## User reviews

Pros & cons

VR

Verified Reviewer

Admin

> "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great flexibility...."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324)

LF

Latasha F.

Medical Office Manager

> "One issue we have experienced with the system is that appointments cannot always be fully deleted when necessary..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7164684)

OE

Omid E.

President

> "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

MU

Muhammad U.

Manager

> "Ineffective texting and emailing utilization without the required patient portal. ""

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

NB

Nicole B.

Counseling with Care Office Manager

> "It allows both sides to access the other side, as well as providing patients a continuity of care between the two..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7161936)

OE

Omid E.

President

> "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing services...."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If you..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

Steve B.

Owner doctor

> "The software had a horrible easy to use. When I logged on before the official training I could not figure out how..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

LF

Latasha F.

Medical Office Manager

> "NextGen Healthcare EHR is excellent for allowing staff to schedule and manage patient appointments."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7164684)

OE

Omid E.

President

> "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

AA

Annalisa A.

medical biller and coder lead

> "Nextgen EHR is easy to understand and is offer easy access to it under claim charge entry, which allows me fast..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7161440)

TR

Tracy R.

Office Manager

> "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640)

MU

Muhammad U.

Manager

> "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

Kristin H.

owner

> "Next gen makes posting payments really challenging."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632)

CJ

Crystal J.

Claims Service Specialist

> "Next Gen does amazing with automatically pulling up my claims from our customers entering their information into..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405)

Steve B.

Owner doctor

> "It was much more expensive than we were originally lead to believe. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

SD

Shacria D.

Medical records clerk

> "Filing features were very simple and it had a lot of features that help with separating documents while they were..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622)

NM

Nicholas M.

Physician

> "The desktop is unbelievably slow and offers no advantage over any of its competitors."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

Steve B.

Owner doctor

> "The software was highly customizable to fit with my practice. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

HB

Hope B.

Director of Operations

> "The cost of the product(s) feels excessive."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898)

SP

Sarojben P.

Caregiver

> "NextGen Office is a useful platform to manage patient information with various templates / customizable options."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639)

BB

Beth B.

Owner operator

> "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

DT

Diana T.

Clinical Office Manager

> "My overall experience it was great when it came to a corporation status, meaning larger practices combine."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660)

NM

Nicholas M.

Physician

> "Using this may adversely affect employee morale."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

LM

Lloyd M.

President

> "telemed solution that can be used on any device, anywhere."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

MB

Michael B.

dermtologist

> "Poor fit for dermatology. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224)

JB

Jazel B.

Pharmacist

> "We like how it is customizable for our small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334)

SW

Sally W.

Owner

> "Zero customer service. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

CD

Cooper D.

Office Manager

> "The layout is crisp and clean which allows for a smooth day of charting!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

CR

Constanze R.

Owner

> "A month later when I had more questions the rep said we had used up all of our hours."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019)

LN

Lisette N.

Owner

> "I like the ease of use, very user friendly. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7175183)

JA

Justin A.

DME Coordinator

> "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be fixed..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

LM

Lloyd M.

President

> "The program is easy to use, intuitive and very fast to document a patient encounter."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

VR

Verified Reviewer

Owner

> "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they just..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

OE

Omid E.

President

> "Like all, there are some exceptional people in each department that make it worth it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

NM

Nicholas M.

Physician

> "It is slow, inconvenient and your staff will not like it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

GM

Gina M.

Owner

> "Perfect for small businesses looking for platform"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252)

Heather T.

Administrative Medical Assistant

> "It's really not the best for a small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000)

NM

Nicholas M.

Physician

> "The mobile app is at least not substandard."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

VR

Verified Reviewer

Owner

> "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

SB

Sunaina B.

Director of Operations

> "Overall it's a great software, when I don't understand something I can always contact their desk support team."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822)

DN

Diana N.

Practice Manager

> "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330)

AV

Ansh V.

Digital marketing Executive

> "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853)

VR

Verified Reviewer

Project Manager

> "The only downside I've encountered is related to system upgrades or maintenance performed over weekends."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

SA

Sami A.

Reviewer - Auditor

> "This could include features like smart lighting and temperature controls, flexible and collaborative workspaces,..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

AB

Angela B.

Manager

> "The review of systems that we ask questions are not very customizable."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654)

PP

Patti P.

Controller

> "The report features were nice in that you can save and share the reports amongst other users."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713)

VR

Verified Reviewer

Insurance Verification Specialist

> "I also feel like its slower than the other EMRs out there."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174)

KA

Kim A.

administrator

> "Account manager always keeps me advise"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358)

BB

Bernard B.

Company Director

> "NextGen Office may not be suitable for smaller practices or solo practitioners."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

OE

Omid E.

President

> "EHR-wise is great. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

BB

Bernard B.

Company Director

> "Additionally, the software may be too pricey for some smaller practices."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

DN

Debbie N.

Manager

> "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

BB

Bernard B.

Company Director

> "Some of the features may be overwhelming, and the learning curve can be steep."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

SW

Sally W.

Owner

> "The platform is easy to use and the product used to be good."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

MJ

Mikala J.

Medical insurance

> "Sometimes lagged and didn’t have updated thing I have seen"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800)

BB

Beth B.

Owner operator

> "The actual patient encounter portion was fairly user-friendly."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

AA

Abdelrahman A.

accontant

> "sometimes it was difficult to deal with slow customer service"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431)

NB

NATALIE B.

MA

> "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017)

AW

Anna W.

CFO

> "The company does not provide quick customer service."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

VR

Verified Reviewer

Project Manager

> "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

AW

Anna W.

CFO

> "They will not integrate with any other software."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

JA

Justin A.

DME Coordinator

> "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

TG

Terry G.

Practice Manager

> "Setting up reports was difficult and required special privileges"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342)

DN

Debbie N.

Manager

> "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

JF

Jessica F.

Physical Therapist

> "This scheduling system did not connect to our documentation system. Because of the disconnect we would have to..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986)

CD

Cooper D.

Office Manager

> "NextGen is very easy to learn and use with little to no growing pains."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

AB

Amanda B.

vpm director

> "I do not like the note field. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171)

DN

Debbie N.

Manager

> "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

AR

Ashliegh R.

A&D Counselor

> "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the dental..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100)

Omar A.

IT Manager

> "What is most prominent is a User friendly design focused on registering the patient and updating his status."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285)

Isaiah N.

CEO

> "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969)

VS

Vishal S.

Business Associate

> "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096)

VR

Verified Reviewer

Medical Billing Manager

> "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483)

SA

Sami A.

Reviewer - Auditor

> "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

Tina C.

Office Manager

> "It's not streamlined or user friendly as the demo's show and through training."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612)

TS

Tracy S.

Nurse Practitioner

> "I like the custom forms, knowledge database, and templates."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010)

CG

Christine G.

MD

> "Often times, had to call customer support and they were always hard to get a hold of."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823)

KD

Kelsey D.

Customer service representative

> "It’s easy to use and your able to reset it as fast tosay"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794)

AP

Amanda P.

Nurse Practitioner

> "I was never formally trained on the software, but I found it very confusing to use."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320)

[View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

KK

Kristen K.

Co-Owner and Doctor of Physical Therapy

> "I've never had a company for any product or service reach out after one year of use to take time out of their schedule to chat with us,..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

Yugma S.

Assay development and integration technician

> "It is a reliable platform for managing schedules, organizing appointments, and maintaining workflow visibility."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929)

Yugma S.

Assay development and integration technician

> "Additionally, integration with highly specialized tools or systems is not always as flexible as needed."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

GS

Gordie S.

Counsellor

> "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

LC

Lance C.

Solution Architect

> "Nice calendar view that allows you to book by appointment type or practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

NB

Nicky B.

Practice Manager

> "The setup process was straightforward and easy to follow, and even tasks like exporting and importing data were simple and seamless,..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7178002)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

GS

Gordie S.

Counsellor

> "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Breanna G.

Onboarding coordinator

> "There’s some features that seem like no-brainer improvements."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503)

Yugma S.

Assay development and integration technician

> "It simplifies coordination and helps keep operations running smoothly"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

Breanna G.

Onboarding coordinator

> "It does not talk to dynamics."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503)

SS

Shaun S.

Medical Office Assistent

> "Jane continues to be a valuable tool for managing day-to-day clinic operations."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

Manpreet K.

Physiotherapist

> "For a busy clinic, it made reception work much smoother and reduced confusion."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

JB

Jacqui B.

Owner

> "Use it as a client and it is really easy to set up and manage appointments and scheduling."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

IW

Ike W.

Chiropractor Owner

> "My medical documentation with Jane AI is so incredibly accurate."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7154813)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

KK

Kristen K.

Co-Owner and Doctor of Physical Therapy

> "The interface of Jane is extremely intuitive and customizable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

SS

Shaun S.

Medical Office Assistent

> "The user interface is clean and easy for both administrative staff and practitioners to learn."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

Manpreet K.

Physiotherapist

> "I also liked how easy it was to find patient information and keep the daily schedule organized."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

Breanna G.

Onboarding coordinator

> "With some room to improve, it seems like a great platform for all medical companies."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

MH

Mathew H.

Marketing Consultant

> "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

## User interface

4.02 (1,284)

4.79 (524)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

NextGen Office

Top features

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features)

Jane

30/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

### Recognition

NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Jane

### Deployment & support

NextGen Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NextGen Office

-   By NextGen Healthcare
-   Located in United States
-   Founded in 1994

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

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Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (455)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$300

Price

Contact vendor for pricing

3.9

Features

4.4

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$54/month

Price

$28/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)