# Compare NextGen Office vs Alleva 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NextGen Office and Alleva based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31268-180899/NextGen-Ambulatory-EHR-vs-Alleva --- # NextGen Office vs Alleva Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NextGen OfficeAlleva2/4 selected [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) [## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $300.00 Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.9 Customer Service 4 Reviews Sentiment Based on [1,280 reviews](#user-reviews) Positive 1,015 Neutral 148 Negative 117 [## Alleva](https://www.capterra.com/p/180899/Alleva/)[4.5 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment JB CB NR Based on [282 reviews](#user-reviews) Positive 245 Neutral 26 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 78%Fit Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.0 Charting 3.8 Patient Scheduling 4.1 Document Management 4.6 86%Fit High performer Feature ratings HIPAA Compliant 4.8 Patient Records Management 4.7 Charting 4.7 Patient Scheduling 4.5 Document Management 4.7 User satisfaction User satisfaction 4.0 User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.7 Customer support 4.0 User satisfaction 4.5 User reviews[282](https://www.capterra.com/p/180899/Alleva/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $300Not provided by vendor - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers. Best for Residential, In-Patient, Outpatient, Detox, Adolescent, Wilderness, and Primary Mental Health Facilities, Behavioral health, Addiction Treatment & Recovery. ## User reviews Pros & cons VR Verified Reviewer Admin > "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324) MU Muhammad U. Manager > "Ineffective texting and emailing utilization without the required patient portal. "" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) Steve B. Owner doctor > "The software had a horrible easy to use. When I logged on before the official training I could not figure out..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) MU Muhammad U. Manager > "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) CJ Crystal J. Claims Service Specialist > "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405) TR Tracy R. Office Manager > "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640) SD Shacria D. Medical records clerk > "Filing features were very simple and it had a lot of features that help with separating documents while they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622) Kristin H. owner > "Next gen makes posting payments really challenging." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632) Steve B. Owner doctor > "The software was highly customizable to fit with my practice. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) Steve B. Owner doctor > "It was much more expensive than we were originally lead to believe. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) SP Sarojben P. Caregiver > "NextGen Office is a useful platform to manage patient information with various templates / customizable options." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639) NM Nicholas M. Physician > "The desktop is unbelievably slow and offers no advantage over any of its competitors." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) DT Diana T. Clinical Office Manager > "My overall experience it was great when it came to a corporation status, meaning larger practices combine." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660) HB Hope B. Director of Operations > "The cost of the product(s) feels excessive." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898) LM Lloyd M. President > "telemed solution that can be used on any device, anywhere." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) BB Beth B. Owner operator > "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) JB Jazel B. Pharmacist > "We like how it is customizable for our small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334) NM Nicholas M. Physician > "Using this may adversely affect employee morale." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) CD Cooper D. Office Manager > "The layout is crisp and clean which allows for a smooth day of charting!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) MB Michael B. dermtologist > "Poor fit for dermatology. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224) LM Lloyd M. President > "The program is easy to use, intuitive and very fast to document a patient encounter." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) SW Sally W. Owner > "Zero customer service. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) NB Nicholle B. Office Administrator > "We are much happier now that \[sensitive content hidden\] has taken over the account." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) CR Constanze R. Owner > "A month later when I had more questions the rep said we had used up all of our hours." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019) OE Omid E. President > "Like all, there are some exceptional people in each department that make it worth it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) JA Justin A. DME Coordinator > "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) GM Gina M. Owner > "Perfect for small businesses looking for platform" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252) VR Verified Reviewer Owner > "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) NM Nicholas M. Physician > "The mobile app is at least not substandard." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) NM Nicholas M. Physician > "It is slow, inconvenient and your staff will not like it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) SB Sunaina B. Director of Operations > "Overall it's a great software, when I don't understand something I can always contact their desk support team." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822) Heather T. Administrative Medical Assistant > "It's really not the best for a small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000) Omar A. IT Manager > "What is most prominent is a User friendly design focused on registering the patient and updating his status." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285) VR Verified Reviewer Owner > "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) AV Ansh V. Digital marketing Executive > "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853) DN Diana N. Practice Manager > "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330) SA Sami A. Reviewer - Auditor > "This could include features like smart lighting and temperature controls, flexible and collaborative..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) VR Verified Reviewer Project Manager > "The only downside I've encountered is related to system upgrades or maintenance performed over weekends." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) PP Patti P. Controller > "The report features were nice in that you can save and share the reports amongst other users." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713) AB Angela B. Manager > "The review of systems that we ask questions are not very customizable." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654) KA Kim A. administrator > "Account manager always keeps me advise" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358) VR Verified Reviewer Insurance Verification Specialist > "I also feel like its slower than the other EMRs out there." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174) NB Nicholle B. Office Administrator > "My account representatives have been great!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) BB Bernard B. Company Director > "NextGen Office may not be suitable for smaller practices or solo practitioners." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) OE Omid E. President > "EHR-wise is great. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) BB Bernard B. Company Director > "Additionally, the software may be too pricey for some smaller practices." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) DN Debbie N. Manager > "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) BB Bernard B. Company Director > "Some of the features may be overwhelming, and the learning curve can be steep." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) SW Sally W. Owner > "The platform is easy to use and the product used to be good." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) MJ Mikala J. Medical insurance > "Sometimes lagged and didn’t have updated thing I have seen" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800) BB Beth B. Owner operator > "The actual patient encounter portion was fairly user-friendly." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) AA Abdelrahman A. accontant > "sometimes it was difficult to deal with slow customer service" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431) NB NATALIE B. MA > "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017) AW Anna W. CFO > "The company does not provide quick customer service." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) VR Verified Reviewer Project Manager > "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) AW Anna W. CFO > "They will not integrate with any other software." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) JA Justin A. DME Coordinator > "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) TG Terry G. Practice Manager > "Setting up reports was difficult and required special privileges" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342) DN Debbie N. Manager > "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) JF Jessica F. Physical Therapist > "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986) CD Cooper D. Office Manager > "NextGen is very easy to learn and use with little to no growing pains." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) AB Amanda B. vpm director > "I do not like the note field. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171) DN Debbie N. Manager > "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) AR Ashliegh R. A&D Counselor > "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100) NAR Nunurai Agnes R. Carer > "The company produce and sells electronic health records thereby improving technology and standards of living in..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289) Isaiah N. CEO > "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969) VS Vishal S. Business Associate > "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096) VR Verified Reviewer Medical Billing Manager > "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483) SA Sami A. Reviewer - Auditor > "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) Tina C. Office Manager > "It's not streamlined or user friendly as the demo's show and through training." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612) TS Tracy S. Nurse Practitioner > "I like the custom forms, knowledge database, and templates." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010) CG Christine G. MD > "Often times, had to call customer support and they were always hard to get a hold of." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823) KD Kelsey D. Customer service representative > "It’s easy to use and your able to reset it as fast tosay" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794) HP Heather P. Practice Manager > "I would rather use Nextgen than the software Amazing Charts we use now. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596) AC Amy C. Outreach Worker > "It makes medical documentation streamlined and simple" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290) AP Amanda P. Nurse Practitioner > "I was never formally trained on the software, but I found it very confusing to use." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320) [View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) JB Jacob B. Clinical Director > "I liked the dashboard "To-do" list feature, it was one of the redeemable features of Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) JB Jacob B. Clinical Director > "The calendar feature was especially problematic, with appointment statuses unpredictably reverting from “complete” to “open” and scheduled..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) CB Cody B. Program Manager > "Alleva Makes it easier when it comes to documentation for each individual client, the layout of the page makes it easier to find anything..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) JB Jacob B. Clinical Director > "These glitches repeatedly disrupted our clinical workflow, created documentation risks, and undermined our confidence in the platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) NR Nohemy R. Program Director > "The flexibility it offers is unparalleled, allowing users to tailor it to their unique requirements effortlessly. Whether it's adjusting..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JB Jacob B. Clinical Director > "This created additional work for staff and impacted patient care. Despite submitting both written and verbal reports of these issues,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) HE Heather E. Lead Therapist > "It is not difficult to learn the different things that are offered on the site." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7026674) JB Jacob B. Clinical Director > "At times, responses from support leadership felt confrontational or patronizing, which added unnecessary stress to already urgent..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6822340) BO Breanne O. Executive Assistant > "Their support team has also been super responsive whenever I’ve had questions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DC Derrick C. Clinician > "Notes will not save which requires me to write the note elsewhere to copy and paste it back in when Alleva begins working again." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) GJ Giovhanni J. Substance abuse counselor > "Calendar, Task management; HIPPA compliance, and the ease of finding notes and setting up family sessions." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268703) KC Kathy C. Clinical Supervisor > "Also, auto save does not work all the time and therapists and myself lose a lot of documentation do to it not saving and having to start..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275935) AM Asa M. Behavioral health technician > "From training to running the program it has been easy and convenient for my job position." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) CP Chelsea P. Youth Mentor > "Sometimes it does not let me log in to certain computers. If a colleague and I are on the same calendar event, it does not save." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6279143) BO Breanne O. Executive Assistant > "Helpful customer support team" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7032618) DV Dennis V. Assistant Housing Supervisor Case Manager > "Bug issues, not being able to access or use multiple chart locations at the same time by opening another window." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268798) RG Rebecca G. Therapist Intern > "I like that I can enter all client notes for a group on one page so I can use a template." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) VV Veronica V. Clinical Director > "It always gives me a 'something went wrong" message when I log in and have to hit enter again on the address bar so it will load and let..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6277906) MA Misty A. Compliance Director > "As a Rehab Admin I can support my staff with all their needs in updating items to make their job easier." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268700) AW Austin W. Peer Support > "The biggest con for me when it comes to Alleva is that we can't easily review all of our previous notes we did on clients in the past." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275864) ML Marie L. CEO > "I've been using Alleva EMR for a while now, and I must say it's been a game-changer for my practice!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6341968) MK Misak K. Therapist > "medication from intake evaluation doesn't transfer to page, issues with tx plan updates and making tx plans" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269127) AT Amanda T. Lead Therapist > "Alleva's Scheduler is another very useful tool for us; I appreciate how we are able to enter notes through clicking on the appointment in..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) AG Angelina G. Therapist > "I dislike being unable to go into charts from multiple sites by having to change sites and rejoining into the client list." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274584) TL Tora L. Mental Health Counselor > "Alleva does very well to organize and keep track of documents electronically for our company and clients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269877) ED Esther D. Recovery Coach > "Auto saving of notes and not being able to print in communication log section." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270450) LK Lynne K. Substance abuse counselor > "use everyday for notes and so far so good" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6462344) KM Karyn M. Family Counselor > "In ability to edit communication logs has been a challenge in my experience with Alleva." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6278144) PZ Pedro Z. Counselor > "I used two different electronic medical records prior to using Alleva and right away noticed how easy, organized, and streamlined the..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274065) JM Jared M. Peer Recovery Specialist > "Can have login issues or re-connection issues where Alleva fails to login, not due to user error" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268614) GC Gary C. Treatment Coordinator > "It's easy to navigate." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7030263) AR Aaron R. Admissions Director > "We use the SuperBill function every month for every client and there is no ability to have the diagnostic codes for the sessions populate..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3870947) AM Asa M. Behavioral health technician > "I was confident after my training." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___7028810) NR Nohemy R. Program Director > "There have been instances where the team hasn't been readily available as promised, resulting in delays of a couple of days before getting..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269723) JM John M. COO > "Also, \[sensitive content hidden\] assisted us with set up, and he was very professional, responded in a timely manner, and played a huge..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) SS Starla S. RN - DON > "Trying to get past medical records correctly and wrong times that show up after correct times have been entered" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270989) JL Jon L. Admissions and Community Outreach Coordinator > "Easily access case notes and treatment plans to ensure the best experience for our patients." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269265) DC Derrick C. Clinician > "You're not using it correctly and it is user error." and then when I take time out of my schedule to show screenshots, I get 2." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270771) AC Andrea C. Program Director > "I like that you can upload documents so you can eleminate the paperwork" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269285) JK Jennifer K. Alumni Coordinator > "There seem to be some instances where things do not save or load during certain times of the day that can be really frustrating." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271072) AC Ann C. Billing Coordinator > "Alleva is easy to navigate through to find new clients that have admitted, clients demographics and authorizations, clients that have..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270486) AT Amanda T. Lead Therapist > "This has also been our workaround for assessments, and one of the problems with this is that there is no way to utilize data from custom..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) AM Allison M. Director or UR > "It is conceptually a good product and has a pleasing aesthetic" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643) AT Amanda T. Lead Therapist > "The navigation on the website is also overly complicated, and it often takes several clicks to get to the page I want (i.e., for a..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) JM John M. COO > "The thing I like most about Alleva is that you can customize it without changing the functionality of the program." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) TW Tamnika W. Lead Therapist > "To be honest I do not like the way the MSE is developed and I have made a suggestion for it in the past mimicking another MSE from another..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) CM Chris M. Director Of IT > "They also provide training sessions and webinars to help you learn how to use the product effectively." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268829) CA Christal A. Clinical > "I dont like how my information is always lost. When I call the help desk or put in a ticket its always an extra process." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268911) TW Tamnika W. Lead Therapist > "The way their team works with my company to make improvements to tailor to our needs is unmatched." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268527) AJ Angie J. LPN > "When you chart a communication note your unable to edit it or delet" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270599) TD Tajinder D. Housing Navigator > "Alleva's user friendly interface and its ability to streamline my workflow efficiently." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269010) VC Victoria C. Direct Care Staff > "It does not load sometimes and tends to glitch out or not stay on the same screen." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269792) LS Lois S. LPN > "User friendly and communication when needing help is excellent" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454266) JP Jesus P. Behavioral technician > "time response to technical problems. when having esues it takes to long to get it resove because is not included in A" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271332) HS Heather S. Residential Therapist > "The accessibility it provides for our entire team to have access to the same information!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269151) TB Tina B. CIT > "I can never get it to log on without highlighting the URL and pressing enter." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268704) JC Joshua C. COO > "The flexibility and customization for the platform makes it a terrific option - particularly in light of the support and the willingness..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3829235) CG Cynthia G. SUD counselor > "Inserting dates and times for note charting is tedious." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) KC Kayla C. Clinical Services and Program Development > "Our team appreciates the ability and willingness for Alleva to customize our platform." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6275238) SG Sanam G. Admissions Coordinator > "It will freeze up at times and take me to the wrong chart or sign me out entirely." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268760) JM John M. COO > "Overall 9 out of 10 I would give it a 10 out of 10 if it wasn’t for the glitches, even though they are a few and far apart." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6194183) AT Amanda T. Lead Therapist > "The layout of the treatment plan is needlessly complicated--each Goal is repeated over again before each Objective corresponding to it,..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) EF Elizabeth F. Office Manager > "I like the ease of use with being able to "build" the system to work for our practice in ways that we need." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6035025) EK Elliot K. Administrative Assistant > "Doesn't work with chrome browser sometimes." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270772) AT Amanda T. Lead Therapist > "The ability to create our own custom forms is also helpful, though it would be nice if there were more preset forms to choose from..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3799332) RG Rebecca G. Therapist Intern > "For example, I have entered progress notes (which were not easy to find) and then could not locate the note in the future." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274709) CG Cynthia G. SUD counselor > "This program is used company wide and has been very helpful in keeping charts organized." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271497) JD James D. Director of Impact, Assessment, and Learning > "You can store your data in the system, but if you want to evaluate your data in the slightest it means you have to pay a LOT of extra..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3796640) CH Casey H. Program Manager > "my team and i use it on a daily basis for a myriad of tasks and are all happy with the system." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6271220) CW Carvell W. Behavioral Health Tech > "Not being able to see clients you are taking notes on" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269686) EM Erin M. Clinical Director > "CRM and EMR communicate well together, the systems are neat, organized, and visually appealing with the ability to obtain metrics." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3847880) DH Donna H. LPC, LCDC > "The calendar and working with the scheduling does not seem to be an easy thing to pick up." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268645) AM Allison M. Director or UR > "sensitive content hidden\] have been absolutely incredible to work with and have given so much time and patience to our issues." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6454643) GD Gabrielle D. Program Manager > "Lack of customization to user interface." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6270795) CB Cody B. Program Manager > "I've worked with many EMR's in the past and I can say hands down that you guys have been the best company i've ever worked for it's easy..." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6268833) BS Brandon S. Business Development > "Its not in depth on Mental Health treatment. Since using it, it is more on a Substance Abuse." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6274586) CB Chris B. Operations Director > "The customer service experience is NEXT LEVEL!" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6606155) CA Codee A. Office Manager > "There seems to be a lot of glitches and slowness. " [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6269675) JB James B. Tech > "overall its good its a good product and it is always being update" [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___6451036) KS Kiera S. Medical Director, Psychiatrist > "We cannot get labs to show up in the lab section because we use labcorp, so we have to upload them in documents and it is cumbersome." [See full review](https://www.capterra.com/p/180899/Alleva/#Capterra___3843511) [View Reviews](https://www.capterra.com/p/180899/Alleva/reviews/) ## User interface 4.02 (1,280) [Alleva](https://www.capterra.com/p/180899/Alleva/) 4.47 (282) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features NextGen Office Top features 45/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features) Alleva 36/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/180899/Alleva/#features) ### Recognition NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Alleva ### Deployment & support NextGen Office Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Alleva Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NextGen Office - By NextGen Healthcare - Located in United States - Founded in 1994 Alleva - By Alleva - Located in United States - Founded in 2017 ## Popular Comparisons [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $300 Price $49/month 3.9 Features 4.2 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-136876/NextGen-Ambulatory-EHR-vs-Pediatric-Therapy-EMR) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/136876-180899/Pediatric-Therapy-EMR-vs-Alleva) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $300 Price $0 3.9 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-195467/NextGen-Ambulatory-EHR-vs-Care-Patron) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-180899/Tebra-vs-Alleva) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $300 Price Contact vendor for pricing 3.9 Features 3.8 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-180899/Jane-App-vs-Alleva) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $300 Price $54/month 3.9 Features 4.6 3.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31268-178984/NextGen-Ambulatory-EHR-vs-Jane-App) [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva)