# Compare NextGen Office vs Practice Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NextGen Office and Practice Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31268-266915/NextGen-Ambulatory-EHR-vs-Practice-Fusion

---

# NextGen Office vs Practice Fusion Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NextGen OfficePractice Fusion2/4 selected

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

[## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

$300.00

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.9

Customer Service

4

Reviews Sentiment

Based on [1,280 reviews](#user-reviews)

Positive

1,015

Neutral

148

Negative

117

[## Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.8

Functionality

3.5

Ease of Use

3.9

Customer Service

3.3

Reviews Sentiment

Based on [439 reviews](#user-reviews)

Positive

283

Neutral

74

Negative

82

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## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

HIPAA Compliant

4.6

Patient Records Management

4.0

Charting

3.8

Patient Scheduling

4.1

Document Management

4.6

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

3.8

Patient Scheduling

4.6

Document Management

NA

User satisfaction

User satisfaction

4.0

User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.7

Customer support

4.0

User satisfaction

3.7

User reviews[439](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Ease of use

3.9

Functionality

3.5

Value for money

3.8

Customer support

3.3

Price starts from

Price starts from

$300Not provided by vendor

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers.

Best for

Designed to exceed the needs of small practices, Practice Fusion is an easy-to-use EHR that makes e-prescribing, billing, charting and labs/imaging simple and secure from anywhere you can get online.

## User reviews

Pros & cons

VR

Verified Reviewer

Admin

> "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324)

MU

Muhammad U.

Manager

> "Ineffective texting and emailing utilization without the required patient portal. ""

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

OE

Omid E.

President

> "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

Steve B.

Owner doctor

> "The software had a horrible easy to use. When I logged on before the official training I could not figure out..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

MU

Muhammad U.

Manager

> "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

OE

Omid E.

President

> "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

CJ

Crystal J.

Claims Service Specialist

> "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405)

TR

Tracy R.

Office Manager

> "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640)

SD

Shacria D.

Medical records clerk

> "Filing features were very simple and it had a lot of features that help with separating documents while they..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622)

Kristin H.

Owner

> "Next gen makes posting payments really challenging."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632)

Steve B.

Owner doctor

> "The software was highly customizable to fit with my practice. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

Steve B.

Owner doctor

> "It was much more expensive than we were originally lead to believe. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

SP

Sarojben P.

Caregiver

> "NextGen Office is a useful platform to manage patient information with various templates / customizable options."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639)

NM

Nicholas M.

Physician

> "The desktop is unbelievably slow and offers no advantage over any of its competitors."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

DT

Diana T.

Clinical Office Manager

> "My overall experience it was great when it came to a corporation status, meaning larger practices combine."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660)

HB

Hope B.

Director of Operations

> "The cost of the product(s) feels excessive."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898)

LM

Lloyd M.

President

> "telemed solution that can be used on any device, anywhere."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

BB

Beth B.

Owner operator

> "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

JB

Jazel B.

Pharmacist

> "We like how it is customizable for our small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334)

NM

Nicholas M.

Physician

> "Using this may adversely affect employee morale."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

CD

Cooper D.

Office Manager

> "The layout is crisp and clean which allows for a smooth day of charting!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

MB

Michael B.

dermtologist

> "Poor fit for dermatology. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224)

LM

Lloyd M.

President

> "The program is easy to use, intuitive and very fast to document a patient encounter."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

SW

Sally W.

Owner

> "Zero customer service. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

NB

Nicholle B.

Office Administrator

> "We are much happier now that \[sensitive content hidden\] has taken over the account."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418)

CR

Constanze R.

Owner

> "A month later when I had more questions the rep said we had used up all of our hours."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019)

OE

Omid E.

President

> "Like all, there are some exceptional people in each department that make it worth it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

JA

Justin A.

DME Coordinator

> "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

GM

Gina M.

Owner

> "Perfect for small businesses looking for platform"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252)

VR

Verified Reviewer

Owner

> "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

NM

Nicholas M.

Physician

> "The mobile app is at least not substandard."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

NM

Nicholas M.

Physician

> "It is slow, inconvenient and your staff will not like it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

SB

Sunaina B.

Director of Operations

> "Overall it's a great software, when I don't understand something I can always contact their desk support team."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822)

Heather T.

Administrative Medical Assistant

> "It's really not the best for a small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000)

Omar A.

IT Manager

> "What is most prominent is a User friendly design focused on registering the patient and updating his status."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285)

VR

Verified Reviewer

Owner

> "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

AV

Ansh V.

Digital marketing Executive

> "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853)

DN

Diana N.

Practice Manager

> "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330)

SA

Sami A.

Reviewer - Auditor

> "This could include features like smart lighting and temperature controls, flexible and collaborative..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

VR

Verified Reviewer

Project Manager

> "The only downside I've encountered is related to system upgrades or maintenance performed over weekends."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

PP

Patti P.

Controller

> "The report features were nice in that you can save and share the reports amongst other users."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713)

AB

Angela B.

Manager

> "The review of systems that we ask questions are not very customizable."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654)

KA

Kim A.

administrator

> "Account manager always keeps me advise"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358)

VR

Verified Reviewer

Insurance Verification Specialist

> "I also feel like its slower than the other EMRs out there."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174)

NB

Nicholle B.

Office Administrator

> "My account representatives have been great!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418)

BB

Bernard B.

Company Director

> "NextGen Office may not be suitable for smaller practices or solo practitioners."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

OE

Omid E.

President

> "EHR-wise is great. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

BB

Bernard B.

Company Director

> "Additionally, the software may be too pricey for some smaller practices."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

DN

Debbie N.

Manager

> "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

BB

Bernard B.

Company Director

> "Some of the features may be overwhelming, and the learning curve can be steep."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

SW

Sally W.

Owner

> "The platform is easy to use and the product used to be good."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

MJ

Mikala J.

Medical insurance

> "Sometimes lagged and didn’t have updated thing I have seen"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800)

BB

Beth B.

Owner operator

> "The actual patient encounter portion was fairly user-friendly."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

AA

Abdelrahman A.

accontant

> "sometimes it was difficult to deal with slow customer service"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431)

NB

NATALIE B.

MA

> "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017)

AW

Anna W.

CFO

> "The company does not provide quick customer service."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

VR

Verified Reviewer

Project Manager

> "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

AW

Anna W.

CFO

> "They will not integrate with any other software."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

JA

Justin A.

DME Coordinator

> "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

TG

Terry G.

Practice Manager

> "Setting up reports was difficult and required special privileges"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342)

DN

Debbie N.

Manager

> "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

JF

Jessica F.

Physical Therapist

> "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986)

CD

Cooper D.

Office Manager

> "NextGen is very easy to learn and use with little to no growing pains."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

AB

Amanda B.

vpm director

> "I do not like the note field. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171)

DN

Debbie N.

Manager

> "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

AR

Ashliegh R.

A&D Counselor

> "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100)

NAR

Nunurai Agnes R.

Carer

> "The company produce and sells electronic health records thereby improving technology and standards of living in..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289)

Isaiah N.

CEO

> "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969)

VS

Vishal S.

Business Associate

> "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096)

VR

Verified Reviewer

Medical Billing Manager

> "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483)

SA

Sami A.

Reviewer - Auditor

> "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

Tina C.

Office Manager

> "It's not streamlined or user friendly as the demo's show and through training."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612)

TS

Tracy S.

Nurse Practitioner

> "I like the custom forms, knowledge database, and templates."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010)

CG

Christine G.

MD

> "Often times, had to call customer support and they were always hard to get a hold of."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823)

KD

Kelsey D.

Customer service representative

> "It’s easy to use and your able to reset it as fast tosay"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794)

HP

Heather P.

Practice Manager

> "I would rather use Nextgen than the software Amazing Charts we use now. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596)

AC

Amy C.

Outreach Worker

> "It makes medical documentation streamlined and simple"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290)

AP

Amanda P.

Nurse Practitioner

> "I was never formally trained on the software, but I found it very confusing to use."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320)

[View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

JN

Josef N.

BUSINESS MANAGER

> "It is the most comprehensive medical EHR on the market."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7073272)

ME

Maureen E.

Owner

> "However the customer service is so lacking in this company that it will cause me to find another system when my renewal..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

Melissa Z.

User

> "For a while when it was free i thought it would would be the leader in EHR for it's accessibility"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7102432)

SK

Susan K.

Doctor of Chiropractic

> "Doing Notes was way too much/complicated/time consuming as the patient load started to increase."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

RK

Ross K.

Owner

> "When it was free, it provided a decent platform for basic scheduling while we were building our practice."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

AS

Audrey S.

physician

> "customer service is non existent, the implementation classes they offer are rushed and then shed a light on all the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

VR

Verified Reviewer

Owner

> "They are a simple easy to learn program that can do everything that you need."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

FT

Filip T.

COO

> "Customer support, functionality and frequent breakdowns."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

SK

Susan K.

Doctor of Chiropractic

> "It was easy to start with, but needed an EHR system that was more efficient eventually for the patient load as it..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

FT

Filip T.

COO

> "From bad to worse, there's no end to this poor customer support performance."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

VR

Verified Reviewer

Owner

> "Practice Fusion is a great EHR system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

ME

Maureen E.

Owner

> "I am unable to talk to a live person."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

RK

Ross K.

Owner

> "It satisfied what we need in the initial months of our practice, but we quickly outgrew the software."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

ME

Maureen E.

Owner

> "Not worth the savings in cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

DM

David M.

Owner

> "It was a decent program to use for EHR and medicine prescription"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6468639)

AS

Audrey S.

physician

> "Apparently they care more about getting their money then having satisfied physicians using their EMR who would actually..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

EP

Erin P.

Manager and Owner

> "Practice Fusion is easy to use and a great way to keep electronic records."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6443497)

AS

Audrey S.

physician

> "I tried to cancel my subscription within 25 days of signing up with them and they said NO."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

CT

Chelsea T.

Practice Manager

> "I especially like the ability to assign different colors to different appointment types in the calendar and the ability..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AS

Audrey S.

physician

> "I will tell every fellow physician i know to avoid this product at all costs. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

RB

Rhonda B.

Team Lead

> "The program is low cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6425915)

KP

Krystal P.

Owner

> "We had issues with billing not being transferred and were not paid for many patient visits."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3750405)

MD

Melissa D.

Patient Coordinator

> "Easy to navigate and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6775074)

GT

Gina T.

Chief Medical Director

> "I was spending more time on the phone trying to get them to let me in than I was able to see patients."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3846532)

ME

Maureen E.

Owner

> "The pricing is reasonable. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

AB

Alexandra B.

Billing Manager

> "I would not recommend for extremely high volume or high complexity specialties."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4679350)

AA

Abigail A.

Nurse

> "Practice Fusion is a helpful means a health care management and saving the details in the patient."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MN

Michael N.

MD

> "Each time I have to write them all out - Our old system SOAPWARE I could extract these with three key strokes . With..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

AA

Abigail A.

Nurse

> "It is dependable and has a faster download if your internet connection is also faster."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MM

Melody M.

Admin Assistant

> "There are a few gliches with the system and we are unable to add all attachments to referrals. If you send a document to..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2317020)

CT

Chelsea T.

Practice Manager

> "I have used practice fusion for the last 5+ years at my office at love it."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AH

Ann H.

physician

> "The worst part is that they claimed to always be free but then once the company sold, they started to charge. And not..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

DB

Danielle B.

Medical assistant

> "I am able to access messages from providers, relay messages to the patients, update their entire profile with the click..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2624341)

AH

Ann H.

physician

> "Unable to easily download medical records when patients or other physicians request them-you have to download one..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

Business Manager

> "Overall, it's one of the quickest and easiest EHR systems I've setup (eCW/Nextgen/Aria) and it works well because of the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

MN

Michael N.

MD

> "Multiple repetitive screens - YOu enter the directions in one screen it loses them on the next and you have to re enter..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

Jeanette D.

President

> "When I used Practice Fusion, I had a free version so as a start-up clinic, this was obviously very affordable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3452949)

DD

Derek D.

Clinic Manager

> "There were a lot of features geared toward conventional medical practices that were unnecessary for our community..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

GS

Galen S.

Chiropractor

> "the software overall is easy to use and chart"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___3736711)

AW

Allison W.

C-Suite

> "It’s not intuitive, horrible reporting, not good for multi provider practices, not user friendly from an administrative..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2667523)

MW

Mignon W.

Physician

> "You will save money, the platform is much more customizable, and the people are friendly. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They were in trouble with FDA for trying to get providers to prescribe opiates for a kickback and now ..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

JP

Jill P.

Office Manager

> "Practice Fusion integrates with a handful of billing softwares and generally works fine for EHR functions for a small..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2653586)

VR

Verified Reviewer

CHVA

> "The insurance list is not updated, as well as the pharmacy list they have on their system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

BC

Bryan C.

Clinic coordinator

> "It is great at keeping up appointments and check-in."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

MW

Michael W.

Physician

> "E-mail support is hit or miss. If you ask about how to do something that the program doesn't do they will just ignore..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2255797)

MW

Mignon W.

Physician

> "There are much better EHRs out there, try Charm. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They recently increased the monthly fee by 50% but not giving any new features. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AJ

Adrianne J.

Medical Biller

> "I love how ur able to access all patient records in one place."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2177818)

CB

Connie B.

Physician

> "They are not coordinated with P aware or any state prescription service . "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BC

Bryan C.

Clinic coordinator

> "It is good for an EMR just not easy to learn"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

CB

Connie B.

Physician

> "Still they could not get the labs around me to put them in my charts. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BD

Bryn D.

Psychologist

> "I liked that there was a free trial to see how the product worked."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2180028)

AH

Ann H.

physician

> "I have been a customer since 2013 and the customer service has continued to decline despite the cost going up."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

CHVA

> "Good expereince and no vital problem using this website."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

JH

James H.

acupuncturist

> "It was a hassle to switch to another, more affordable, EHR software and as a user, I felt deceived."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2299411)

DD

Derek D.

Clinic Manager

> "Easy to navigate and run reports."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

AD

Anita D.

Dr

> "What I am mostly disappointed is the contracts that have the providers sign."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2780156)

VR

Verified Reviewer

CHVA

> "I highly recommend this if you want to use inexpensive EHR/EMR."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

CB

Connie B.

Physician

> "The self scheduler is non existent ."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AH

Ann H.

physician

> "Easy to start and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

CB

Connie B.

Physician

> "Multiple times its down and unusable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

Business Manager

> "Easy implementation (up and running in a day). "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

CB

Connie B.

Physician

> "The referral process is a joke. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

CHVA

> "It's very convenient and easy to use. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

AH

Ann H.

physician

> "Now, I received a notice that prices are going up. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

[View Reviews](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

## User interface

4.02 (1,280)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

3.69 (439)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

NextGen Office

Top features

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features)

Practice Fusion

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/266915/Practice-Fusion/#features)

### Recognition

NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports

Practice Fusion is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

NextGen Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NextGen Office

-   By NextGen Healthcare
-   Located in United States
-   Founded in 1994

Practice Fusion

-   By Veradigm
-   Located in United States
-   Founded in 1981

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vs

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vs

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[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

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[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/195467-266915/Care-Patron-vs-Practice-Fusion)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

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$300

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Contact vendor for pricing

3.9

Features

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3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

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$199/month

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Contact vendor for pricing

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Features

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[View full comparison](https://www.capterra.com/compare/180899-266915/Alleva-vs-Practice-Fusion)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

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$300

Price

Contact vendor for pricing

3.9

Features

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3.9

Ease of Use

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[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

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$199/month

Price

Contact vendor for pricing

3.5

Features

4.4

3.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/124590-266915/EMA-vs-Practice-Fusion)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

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Contact vendor for pricing

3.9

Features

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[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

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Contact vendor for pricing

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