# Compare NextGen Office vs Waystar 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Waystar and NextGen Office based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31268-45512/NextGen-Ambulatory-EHR-vs-ZirMed --- # Waystar vs NextGen Office Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WaystarNextGen Office2/4 selected [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) [## Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment KH Based on [207 reviews](#user-reviews) Positive 187 Neutral 8 Negative 12 [## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $300.00 Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.9 Customer Service 4 Reviews Sentiment Based on [1,280 reviews](#user-reviews) Positive 1,015 Neutral 148 Negative 117 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,912 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 4.9 Charting \-- Billing & Invoicing 4.4 Claims Management 4.5 Appointment Management NA 77%Fit High performer Feature ratings HIPAA Compliant 4.6 Charting 3.8 Billing & Invoicing 4.2 Claims Management 3.6 Appointment Management 4.4 User satisfaction User satisfaction 4.4 User reviews[207](https://www.capterra.com/p/45512/ZirMed/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 User satisfaction 4.0 User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.7 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $300Not provided by vendor - Free version - Free trial Best for Best for Designed for businesses of all sizes, a medical practice solution that helps verify patient eligibility, delivery deduction information, analyze agency performances, and more. Best for An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers. ## User reviews Pros & cons Kristin H. owner > "I like that you can have users assigned to individual clinics and not all clinics in the waystar account - great for a..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) DL Dawn L. Practice Administrator > "You can pull up a claim number, and it shows it went to the payer, but it never got there per the payer, resulting in..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053829) VR Verified Reviewer COO > "They are the first Clearinghouse I have ever used but all in all, between their reports, automations, reports, and..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) BN Betty N. Clinic Director > "Waystar traps medical providers into multi-year contracts with unfair terms, sneaky price hikes, and no ethical way to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) BN Betty N. Clinic Director > "There are better clearinghouse services out there that are more capable, affordable with seamless EHR integration that..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) DM Danielle M. Revenue cycle manager > "My only complaint is that we couldn’t submit claim attachments like notes or eobs but I’m not sure if any software can..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7053239) TU Taylor U. Surgery Coordinator > "The convivence of being able to take a patient's payment, it is super easy to set up patient payment plans, collect..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762354) Kristin H. owner > "The biggest issue I have is that they archive claims and remits after 2 years." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) Kristin H. owner > "They have great customer support." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7131627) VR Verified Reviewer COO > "Support cases are often hard to solve with several steps involved and sometimes cases being closed before full resolution" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___7133479) AA Amanda A. Pas > "I liked everything being easily accessible and able to be viewed and had most insurances" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6660059) BN Betty N. Clinic Director > "Data Access Held Hostage: If you terminate, you instantly lose access to all claims and financial data unless you pay..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) MC Megan C. Patient Service Representative > "Super easy and quick, helps the check in process be more smooth" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6762356) BN Betty N. Clinic Director > "They refused to allow early termination unless we paid out the full term upfront for services we wouldn’t even be able..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6720129) VT Vicki T. Practice Manager > "Denials are now clearly marked, customer service is professional and knowledgeable, additional features like appeal..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3565655) IM Irina M. Managing Partner > "After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) CB Crystal B. MEDICAL RECORDS TECHNICIAN > "I love the ease of use and how quickly I receive results." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6804909) IM Irina M. Managing Partner > "The contract would need to be terminated and they would refund everything." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___6672187) LG Lauren G. office manager > "Hands down the BEST clearinghouse we have found yet!" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6710685) JM Jamie M. A/R > "They really don't seem to care that there are timely filing restraints on hospices to submit claims." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___4886169) JB Jeanie B. Billing Coordinator > "I really like how simple it is to navigate the site and appreciate the links that are available when I need help..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845131) AG Addie G. Payment posting supervisor > "too many search filters and sometimes it can break thigs down to much and I am looking for mass findings." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) SC Sheila C. Billing Manager > "It has a lot of options to run Revenue Cycle reports, and it has improved our collections tremendously." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AW Annie W. Collection Specialist > "I have no dislike about the software. When there are issues with the software we are immediately notified. When..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3848095) NM Nadine M. Supervisor > "They get our invoices out in a timely manner and the address issues tool is super helpful for us." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) MT Michele T. Billing Specialist > "Customer service takes to long to respond to tickets and are bad about closes them out before the client says the..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845178) SC Sheila C. Billing Manager > "It is simple to use to run insurance verification, making the software useful not only to the billers, but also to other..." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AP Aramay P. Billing Assitant > "sometimes it does not pull up the correct information about a patient." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845065) PB Poncey B. Billing Database Administrator > "This software is a great tool to process claims and do claims corrections in the same place." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3877426) CO Cindy O. Technology Integration Analyst > "We have reached out multiple times with questions on our invoices with no response." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) NU Niki U. Front Office / Pre-Op > "I use this to verify insurance and I feel like its so easy and quick and gives me all the information I need." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GK Gina K. Billing and Accounts Receivable Director > "clearly lacks the initiative to set a higher standard of customer service which allows critical issues and problems to..." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) RR Renee R. Manager > "Easy to navigate the site and pages." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___6029515) SC Sheila C. Billing Manager > "The only negative aspect that I see is that lately their customer support is lacking resources." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3791003) AK Anna K. BIller > "It is helpful to find claims that have proof of timely submission to insurance." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556694) SJ Sue J. Certified Medical Biller > "I think it's very hard to sign up new Payers in the the account tab." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556568) GO Glenda O. AR > "The billing feature and claims follow up has been a great tool for our team." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) CO Cindy O. Technology Integration Analyst > "Our account representative insists this is not their place to assist with invoices." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845335) RM Ruth M. manager > "The system is great for medical billing and never gives us any problems" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) RM Ruth M. manager > "When ever I call in for help I feel that it is hard to speak with the correct person that can help me." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541795) JS Jessie S. COO > "Its features are robust and we have very limited issues with Waystar." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845833) PR Paul R. Business Analyst > "The integration of eSolutions was a flop." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3549995) JR Johanna R. AR Specialist > "The claims are processed faster than other EDI Clearinghouses." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3563424) DG Dawn G. Biller > "At this moment I can't think of anything that may need to be improved, at least for what I use Waystar for." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845400) AG Addie G. Payment posting supervisor > "easy to use, able to be used for billing, AR and Payment posting." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3861746) CP Cheryl P. Prior Authorization > "too bad you can't see many things at once you have to change area s" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845164) NU Niki U. Front Office / Pre-Op > "I love it, I think its so easy to use and gives more detailed information over other sites we need to use." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3556572) GO Glenda O. AR > "I was not part of the process of installation of this software." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3906274) LP Lori P. Intake coordinator > "It is easy to use and helps to verify insurance for our service" [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3540854) DH Donna H. Consultant > "So, when you call they don't understand the issue. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3544069) NM Nadine M. Supervisor > "Waystar is easy to use and keeps a bulk of our records in one place and searching for them is quick and easy." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3541199) GK Gina K. Billing and Accounts Receivable Director > "There is a failure to fix problems in a timely manner." [See full review](https://www.capterra.com/p/45512/ZirMed/#SoftwareAdvice___3395715) TP Tiffany P. Client Care Supervisor > "I do like that you don't have to enter CVC code." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3845165) VL Valerie L. Owner > "Customer service is horrible. " [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3303168) SP Susan P. Insurance collections > "No surprises, easy to access, I can check for multiple information easily." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___3562963) TG Todd G. Office Manager > "The customer service is tier biggest flaw in my opinion." [See full review](https://www.capterra.com/p/45512/ZirMed/#Capterra___2827321) [View Reviews](https://www.capterra.com/p/45512/ZirMed/reviews/) VR Verified Reviewer Admin > "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324) MU Muhammad U. Manager > "Ineffective texting and emailing utilization without the required patient portal. "" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) Steve B. Owner doctor > "The software had a horrible easy to use. When I logged on before the official training I could not figure out..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) MU Muhammad U. Manager > "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) CJ Crystal J. Claims Service Specialist > "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405) TR Tracy R. Office Manager > "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640) SD Shacria D. Medical records clerk > "Filing features were very simple and it had a lot of features that help with separating documents while they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622) Kristin H. owner > "Next gen makes posting payments really challenging." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632) Steve B. Owner doctor > "The software was highly customizable to fit with my practice. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) Steve B. Owner doctor > "It was much more expensive than we were originally lead to believe. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) SP Sarojben P. Caregiver > "NextGen Office is a useful platform to manage patient information with various templates / customizable options." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639) NM Nicholas M. Physician > "The desktop is unbelievably slow and offers no advantage over any of its competitors." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) DT Diana T. Clinical Office Manager > "My overall experience it was great when it came to a corporation status, meaning larger practices combine." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660) HB Hope B. Director of Operations > "The cost of the product(s) feels excessive." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898) LM Lloyd M. President > "telemed solution that can be used on any device, anywhere." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) BB Beth B. Owner operator > "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) JB Jazel B. Pharmacist > "We like how it is customizable for our small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334) NM Nicholas M. Physician > "Using this may adversely affect employee morale." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) CD Cooper D. Office Manager > "The layout is crisp and clean which allows for a smooth day of charting!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) MB Michael B. dermtologist > "Poor fit for dermatology. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224) LM Lloyd M. President > "The program is easy to use, intuitive and very fast to document a patient encounter." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) SW Sally W. Owner > "Zero customer service. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) NB Nicholle B. Office Administrator > "We are much happier now that \[sensitive content hidden\] has taken over the account." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) CR Constanze R. Owner > "A month later when I had more questions the rep said we had used up all of our hours." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019) OE Omid E. President > "Like all, there are some exceptional people in each department that make it worth it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) JA Justin A. DME Coordinator > "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) GM Gina M. Owner > "Perfect for small businesses looking for platform" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252) VR Verified Reviewer Owner > "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) NM Nicholas M. Physician > "The mobile app is at least not substandard." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) NM Nicholas M. Physician > "It is slow, inconvenient and your staff will not like it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) SB Sunaina B. Director of Operations > "Overall it's a great software, when I don't understand something I can always contact their desk support team." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822) Heather T. Administrative Medical Assistant > "It's really not the best for a small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000) Omar A. IT Manager > "What is most prominent is a User friendly design focused on registering the patient and updating his status." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285) VR Verified Reviewer Owner > "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) AV Ansh V. Digital marketing Executive > "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853) DN Diana N. Practice Manager > "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330) SA Sami A. Reviewer - Auditor > "This could include features like smart lighting and temperature controls, flexible and collaborative..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) VR Verified Reviewer Project Manager > "The only downside I've encountered is related to system upgrades or maintenance performed over weekends." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) PP Patti P. Controller > "The report features were nice in that you can save and share the reports amongst other users." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713) AB Angela B. Manager > "The review of systems that we ask questions are not very customizable." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654) KA Kim A. administrator > "Account manager always keeps me advise" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358) VR Verified Reviewer Insurance Verification Specialist > "I also feel like its slower than the other EMRs out there." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174) NB Nicholle B. Office Administrator > "My account representatives have been great!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) BB Bernard B. Company Director > "NextGen Office may not be suitable for smaller practices or solo practitioners." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) OE Omid E. President > "EHR-wise is great. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) BB Bernard B. Company Director > "Additionally, the software may be too pricey for some smaller practices." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) DN Debbie N. Manager > "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) BB Bernard B. Company Director > "Some of the features may be overwhelming, and the learning curve can be steep." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) SW Sally W. Owner > "The platform is easy to use and the product used to be good." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) MJ Mikala J. Medical insurance > "Sometimes lagged and didn’t have updated thing I have seen" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800) BB Beth B. Owner operator > "The actual patient encounter portion was fairly user-friendly." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) AA Abdelrahman A. accontant > "sometimes it was difficult to deal with slow customer service" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431) NB NATALIE B. MA > "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017) AW Anna W. CFO > "The company does not provide quick customer service." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) VR Verified Reviewer Project Manager > "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) AW Anna W. CFO > "They will not integrate with any other software." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) JA Justin A. DME Coordinator > "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) TG Terry G. Practice Manager > "Setting up reports was difficult and required special privileges" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342) DN Debbie N. Manager > "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) JF Jessica F. Physical Therapist > "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986) CD Cooper D. Office Manager > "NextGen is very easy to learn and use with little to no growing pains." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) AB Amanda B. vpm director > "I do not like the note field. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171) DN Debbie N. Manager > "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) AR Ashliegh R. A&D Counselor > "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100) NAR Nunurai Agnes R. Carer > "The company produce and sells electronic health records thereby improving technology and standards of living in..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289) Isaiah N. CEO > "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969) VS Vishal S. Business Associate > "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096) VR Verified Reviewer Medical Billing Manager > "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483) SA Sami A. Reviewer - Auditor > "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) Tina C. Office Manager > "It's not streamlined or user friendly as the demo's show and through training." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612) TS Tracy S. Nurse Practitioner > "I like the custom forms, knowledge database, and templates." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010) CG Christine G. MD > "Often times, had to call customer support and they were always hard to get a hold of." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823) KD Kelsey D. Customer service representative > "It’s easy to use and your able to reset it as fast tosay" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794) HP Heather P. Practice Manager > "I would rather use Nextgen than the software Amazing Charts we use now. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596) AC Amy C. Outreach Worker > "It makes medical documentation streamlined and simple" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290) AP Amanda P. Nurse Practitioner > "I was never formally trained on the software, but I found it very confusing to use." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320) [View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) ## User interface 4.44 (207) 4.02 (1,280) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Waystar 22/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/45512/ZirMed/#features) NextGen Office Top features 39/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features) ### Recognition No recognitions have been awarded to Waystar NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Waystar Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NextGen Office Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Waystar - By Waystar - Located in United States - Founded in 1999 NextGen Office - By NextGen Healthcare - Located in United States - Founded in 1994 ## Popular Comparisons [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) Contact vendor for pricing Price $199/month 4.4 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $300 Price $49/month 3.9 Features 4.2 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-136876/NextGen-Ambulatory-EHR-vs-Pediatric-Therapy-EMR) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/45512-129169/ZirMed-vs-Tebra) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $300 Price $0 3.9 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-195467/NextGen-Ambulatory-EHR-vs-Care-Patron) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-195467/ZirMed-vs-Care-Patron) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.4 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/45512-98735/ZirMed-vs-athenaOne) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-180899/NextGen-Ambulatory-EHR-vs-Alleva) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/45512-124590/ZirMed-vs-EMA) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $300 Price Contact vendor for pricing 3.9 Features 3.8 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra) [Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/45512-178984/ZirMed-vs-Jane-App) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR)