# Compare NextGen Office vs ChiroTouch 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ChiroTouch and NextGen Office based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31268-48210/NextGen-Ambulatory-EHR-vs-ChiroTouch --- # ChiroTouch vs NextGen Office Features and Cost Comparison Last updated April 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ChiroTouchNextGen Office2/4 selected [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) [## ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.1 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price $159.00/month Value-for-Money 3.7 Functionality 4 Ease of Use 4 Customer Service 3.9 Reviews Sentiment Based on [1,124 reviews](#user-reviews) Positive 858 Neutral 125 Negative 141 [## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $300.00 Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.9 Customer Service 4 Reviews Sentiment Based on [1,280 reviews](#user-reviews) Positive 1,015 Neutral 148 Negative 117 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.2 Charting 4.1 Patient Scheduling 4.6 Document Management 4.0 78%Fit Feature ratings HIPAA Compliant 4.6 Patient Records Management 4.0 Charting 3.8 Patient Scheduling 4.1 Document Management 4.6 User satisfaction User satisfaction 4.1 User reviews[1,124](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Ease of use 4.0 Functionality 4.0 Value for money 3.7 Customer support 3.9 User satisfaction 4.0 User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.7 Customer support 4.0 Price starts from Price starts from $159Flat Rate, Per Month - Free version - Free trial Price starts from $300Not provided by vendor - Free version - Free trial Best for Best for ChiroTouch delivers scheduling, payments, billing, and notes in one system. Now with Rheo, the AI assistant purpose-built for chiropractic, practices can save up to 92% of documentation time. Best for An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers. ## User reviews Pros & cons SK Sarah K. Owner and Chiropractor > "Having one system to bill out claims, receive insurance payments, collect copays, and write SOAP notes has allowed us to spend more time..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140375) SS Suzy S. Chiropractic Assistant > "The ledger...there are too many steps to edit charges and, sometimes, allocating payments can be a pain. Since we have been using the cloud,..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141465) NG Nicole G. Chiropractor > "It’s a strong system for patient management, patient scheduling, documentation, and it supports efficient, compliant note-taking." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) GB Gerardo B. Chiropractor > "There have been times where I wish I could get a direct fix when it comes to customization of my clinic forms or scheduling platform." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140398) AP Andres P. Doctor of Chiropractic > "I also appreciated having scheduling, documentation, billing, and claims all housed in one platform, which reduced the need to jump between..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070622) DY Daniel Y. Chiropractor > "It allows reoccurring appointments to take place on top of blocked slots, which I don't think should happen." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140659) DMB Dr. Melanie B. Chiropractor > "ChiroTouch is a strong option for established chiropractic offices that need robust billing, documentation, and insurance management." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) JS Jena S. Practice Manager > "While being an excellent program, the only issue we have ever encountered is loading time with reports, but this can be an issue with any..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036) SK Susanne K. Chiropractor > "The addition of AI has made charting even more efficient and captures all relevant information in a patient encounter." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7097558) DMB Dr. Melanie B. Chiropractor > "However, for smaller practices or offices wanting a simpler, more modern cloud-based system, it may feel expensive and more complicated than..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) CH Carlos H. Chiropractor > "The billing side is one of the biggest strengths—it helps streamline insurance, ERA/EOBs, and keeps things organized." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) DSH Dr. Shirley H. Doctor of Chiropractic Owner CEO > "detailed and specific REPORTS are not accessible, being able to do schedule changes "opening of a day that is not routine" for a specific..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632871) DK Dawn K. Doctor of Chiropractic > "I'm a solo practice so using a software program like ChiroTouch has helped me do my job with ease allowing me to spend more time outside of..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140454) SW Sam W. Physical Therapist > "Most the features are not usable due to having to change parameters with each note such as using accurate time in and out, changes in..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632752) DC David C. President > "Had the server based version for several years and now using the cloud based version makes it easier to utilize outside the office setting on..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140499) DMB Dr. Melanie B. Chiropractor > "It can be expensive compared to newer cloud-based systems, especially for smaller practices or offices trying to keep overhead low." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140546) DC David C. President > "Patient management of recalls, campaigns and reviews of our services help our online presence improve significantly. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140499) DE David E. Chiropractor > "Sometimes the system will update on Sundays which doesn't allow my patients to book online." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693) SC Stephen C. Owner, Doctor of Chiropractic > "We love how ChiroTouch as streamlined our practice, saving time on all tasks is priceless and billing and coding is much easier." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7075011) PK Panagiotis K. Owner and Chiropractor > "The cost is a little high and the availability (or turnaround time) from customer service is sometimes difficult, especially for what we pay..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140261) ES Emily S. Chiropractor Receptionist > "We enjoy the billing features, as taking payments and sending emailed receipts are easily accessible." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7142691) Cookie U. Chiropractic Assistant > "so therefore you have to go look for a payment on insurance site, secondary's say billed but no follow through we have had to write off more..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693) RK Rob K. Chiropractor > "As a high volume practice I found the soap notes to be super efficient, but still covered all of the important information needed for each..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094455) DE David E. Chiropractor > "The online booking could be a little better since my patients complain of always logging in via email and password." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070693) BB Brittany B. Owner Chiropractor > "Customer Support on the Cloud is much faster than the server platform, the provider screen is very user friendly, patient management is easier" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146689) RM Reuben M. Doctor > "The cloud based system is counter-intuitive when compared to server based systems and the learning curve is really steep." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) JM Jason M. Co-Owner > "Overall, ChiroTouch works well as an all-in-one solution for chiropractic practices that want an integrated platform." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884) Cookie U. Chiropractic Assistant > "There is no actual customer support unless they call you, it's not user friendly, the billing and posting is not consistent" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7130693) NS Nick S. Owner > "That over time it keeps improving, I appreciate the additional upgrades like CT engage, CT Informs and we will be looking to incorporate CT..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7099764) Deborah H. Office manager > "I tried it multiple times and no email was ever sent so I was unable to get in to my CT Services. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7094037) CH Carlos H. Chiropractor > "It offers strong value for the features included, especially with billing and patient management all in one place." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) RM Reuben M. Doctor > "Having a big difficulty with SALTing SOAPs and customizing the process." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) AM Alfiya M. Software Engineer > "This platform enables Chiropractic practices by including efficient patient management, customizable treatment plans, and robust billing..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268) NW Nicole W. Office Manager > "I also don't like the bulk texting I wish I could add a wider range." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140357) JM Jason M. Co-Owner > "Templates and automated coding suggestions can improve charge capture accuracy." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7085884) JP Jennifer P. CEO > "I didn't like that intakes were not imported into the note but that has recently been fixed, however I wish it would match the formatting I..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850789) KB Kenneth B. MGR > "The AI features for documenting are game changer and the customer service is exceptional." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140262) SB Steven B. Chiropractic Physician > "I'm not sure if that is the clearinghouse, ChiroTouch, or Humana causing the incapability with the codes." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070537) AS Arika S. Office Manager > "The ease of having all your patient info, billing software, communications and scheduling all I one place." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140404) SP Stephen P. Owner Chiropractor > "The only real issue I have is that some fields can't be tabbed through easily and you can't always have your most common charges, or..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632383) JS Jena S. Practice Manager > "Cloud based ChiroTouch is an all-in-one, easy to use system that streamlines processes making it an efficient way to run a practice of any..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7111036) AL Allison L. Chiropractic Physician > "I dislike that the listings put into the notes' objective doesn't "talk with" and update the listings chart on the main charting screen." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632585) MB Melanie B. Office Manager > "I love the ease of the schedule, the amount of customization and how simple it is to add in new providers or staff." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140633) NM Nancy M. Administrative > "Lately I have had techs sounding like they don't want to help, they just want to guide for you to do it yourself." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7063030) MG Molly G. Chiropractor Owner > "Also doing a cash based practice program has made it much easier for us when it comes to collections/billing." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293) DT Diana T. Owner > "The reports are confusing and we can never quit get one that has what we want, We have also been struggling to put in a dollar amount if we..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632430) NG Nicole G. Chiropractor > "Note-taking is efficient and the platform helps support proper compliance, which is a big plus." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) DDV Dr. Debbie V. Chiropractic > "Price seems a little too high per month per service." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141690) SS Suzy S. Chiropractic Assistant > "I like the ease in creating appointments and managing the calendar." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141465) KP Kelly P. Owner > "She was billing out all the charges I was posting within 3 days of posting. How could collections go from $60k in a month down to in the $20k?" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) NG Nicole G. Chiropractor > "The cost is on the higher side, but the level of customization and functionality makes it worthwhile." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) ME Miguel E. Chiropractic Physician > "Some features seem too complex or complicated for no reason." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7071238) EW Evan W. Chiropractor > "I like how simple it is to click on macros and create new macros and templates." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070663) AG Amanda G. Owner > "My least favorite thing about ChiroTouch is the billing tool." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7141992) GB Gerardo B. Chiropractor > "I have had a great experience, me personally I did cancel chirotouch due to pricing, but when i switched to Jane, Jane was very complicated..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140398) DM Donald M. Owner > "Support is non-existent and what support they do have is all overseas." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "It has streamlined so many of daily processes and made exporting reports so easy." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) DM Donald M. Owner > "They are holding my records hostage." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) NG Nicole G. Chiropractor > "The software is highly customizable, which is both a benefit and a challenge." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) BK Benedicte K. owner > "One of the things that I dislike is the automatic insurance." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140336) NG Nicole G. Chiropractor > "The biggest strength is the patient management and documentation." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140727) GW Greg W. Owner > "Did not perform 10% of what they were supposed to do based on contract, and that is being generous." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6876662) CH Carlos H. Chiropractor > "Overall, it’s a dependable platform for chiropractic offices looking for an all-in-one solution." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140474) JR Jeff R. Chiropractor > "It is hard to integrate with some of our offsite billers." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6850972) MG Molly G. Chiropractor Owner > "They helped the entire time when setting up and made the transfer process from our old EHR very smooth." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140293) DM Donald M. Owner > "However, their isn't much support." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "Any time we have questions, the customer support is so convenient to use and so helpful when it comes to working out any bugs and issues we..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) Sharon J. Support staff > "Like not having a way to see who has created a patient account. Or having issues with our statements." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632374) ES Emily S. Chiropractor > "I love that it carries everything over and has so many customizable options." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140307) DM Donald M. Owner > "You are left to do things without support." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7113561) JZ Jordan Z. Chiropractor > "It has every feature a chiropractor could want for their practice!" [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7140443) TS Tyler S. Chiropractor > "Can sometimes be slow- loading documents of inserting information can sometimes take a while." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6632318) CR Crystal R. Chiropractor Assistant > "Also gives you great safety feature with login features." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146630) KP Kelly P. Owner > "With online invoice pay, we have had a few that just can't figure out how to log in." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) AM Alfiya M. Software Engineer > "I like the Chiropractic practice of management of patient data , customisable treatment plans, prescription management." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6468268) KP Kelly P. Owner > "The idea seems great to have everything in one, but it's a bit too clunky and not user friendly for a bigger clinic." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___6633500) RM Reuben M. Doctor > "The integrated systems make using all aspects of practice management easy. " [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7070629) KB Kaily B. Vice President > "It took us 3 months to finally transfer the data from existing system to the ChiroTouch platform, but we found out that Chirotouch software..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___4922554) CR Crystal R. Chiropractor Assistant > "It's allows you to schedule with ease as well." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#Capterra___7146630) MP Megan P. Owner > "Their billing (CT ProBill) has caused more problems- posted a payment for a check for $2664.86 to accounts BUT the check was for $3066.64 -..." [See full review](https://www.capterra.com/p/48210/ChiroTouch/#SoftwareAdvice___6054533) [View Reviews](https://www.capterra.com/p/48210/ChiroTouch/reviews/) VR Verified Reviewer Admin > "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324) MU Muhammad U. Manager > "Ineffective texting and emailing utilization without the required patient portal. "" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) SB Steven B. Chiropractic Physician > "The software had a horrible easy to use. When I logged on before the official training I could not figure out..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) MU Muhammad U. Manager > "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) CJ Crystal J. Claims Service Specialist > "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405) TR Tracy R. Office Manager > "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640) SD Shacria D. Medical records clerk > "Filing features were very simple and it had a lot of features that help with separating documents while they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622) Kristin H. owner > "Next gen makes posting payments really challenging." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632) SB Steven B. Chiropractic Physician > "The software was highly customizable to fit with my practice. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) SB Steven B. Chiropractic Physician > "It was much more expensive than we were originally lead to believe. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) SP Sarojben P. Caregiver > "NextGen Office is a useful platform to manage patient information with various templates / customizable options." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639) NM Nicholas M. Physician > "The desktop is unbelievably slow and offers no advantage over any of its competitors." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) DT Diana T. Clinical Office Manager > "My overall experience it was great when it came to a corporation status, meaning larger practices combine." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660) HB Hope B. Director of Operations > "The cost of the product(s) feels excessive." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898) LM Lloyd M. President > "telemed solution that can be used on any device, anywhere." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) BB Beth B. Owner operator > "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) JB Jazel B. Pharmacist > "We like how it is customizable for our small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334) NM Nicholas M. Physician > "Using this may adversely affect employee morale." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) CD Cooper D. Office Manager > "The layout is crisp and clean which allows for a smooth day of charting!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) MB Michael B. dermtologist > "Poor fit for dermatology. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224) LM Lloyd M. President > "The program is easy to use, intuitive and very fast to document a patient encounter." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) SW Sally W. Owner > "Zero customer service. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) NB Nicholle B. Office Administrator > "We are much happier now that \[sensitive content hidden\] has taken over the account." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) CR Constanze R. Owner > "A month later when I had more questions the rep said we had used up all of our hours." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019) OE Omid E. President > "Like all, there are some exceptional people in each department that make it worth it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) JA Justin A. DME Coordinator > "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) GM Gina M. Owner > "Perfect for small businesses looking for platform" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252) VR Verified Reviewer Owner > "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) NM Nicholas M. Physician > "The mobile app is at least not substandard." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) NM Nicholas M. Physician > "It is slow, inconvenient and your staff will not like it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) SB Sunaina B. Director of Operations > "Overall it's a great software, when I don't understand something I can always contact their desk support team." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822) Heather T. Administrative Medical Assistant > "It's really not the best for a small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000) Omar A. IT Manager > "What is most prominent is a User friendly design focused on registering the patient and updating his status." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285) VR Verified Reviewer Owner > "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) AV Ansh V. Digital marketing Executive > "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853) DN Diana N. Practice Manager > "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330) SA Sami A. Reviewer - Auditor > "This could include features like smart lighting and temperature controls, flexible and collaborative..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) VR Verified Reviewer Project Manager > "The only downside I've encountered is related to system upgrades or maintenance performed over weekends." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) PP Patti P. Controller > "The report features were nice in that you can save and share the reports amongst other users." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713) AB Angela B. Manager > "The review of systems that we ask questions are not very customizable." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654) KA Kim A. administrator > "Account manager always keeps me advise" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358) VR Verified Reviewer Insurance Verification Specialist > "I also feel like its slower than the other EMRs out there." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174) NB Nicholle B. Office Administrator > "My account representatives have been great!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) BB Bernard B. Company Director > "NextGen Office may not be suitable for smaller practices or solo practitioners." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) OE Omid E. President > "EHR-wise is great. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) BB Bernard B. Company Director > "Additionally, the software may be too pricey for some smaller practices." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) DN Debbie N. Manager > "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) BB Bernard B. Company Director > "Some of the features may be overwhelming, and the learning curve can be steep." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) SW Sally W. Owner > "The platform is easy to use and the product used to be good." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) MJ Mikala J. Medical insurance > "Sometimes lagged and didn’t have updated thing I have seen" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800) BB Beth B. Owner operator > "The actual patient encounter portion was fairly user-friendly." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) AA Abdelrahman A. accontant > "sometimes it was difficult to deal with slow customer service" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431) NB NATALIE B. MA > "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017) AW Anna W. CFO > "The company does not provide quick customer service." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) VR Verified Reviewer Project Manager > "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) AW Anna W. CFO > "They will not integrate with any other software." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) JA Justin A. DME Coordinator > "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) TG Terry G. Practice Manager > "Setting up reports was difficult and required special privileges" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342) DN Debbie N. Manager > "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) JF Jessica F. Physical Therapist > "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986) CD Cooper D. Office Manager > "NextGen is very easy to learn and use with little to no growing pains." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) AB Amanda B. vpm director > "I do not like the note field. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171) DN Debbie N. Manager > "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) AR Ashliegh R. A&D Counselor > "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100) NAR Nunurai Agnes R. Carer > "The company produce and sells electronic health records thereby improving technology and standards of living in..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289) Isaiah N. CEO > "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969) VS Vishal S. Business Associate > "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096) VR Verified Reviewer Medical Billing Manager > "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483) SA Sami A. Reviewer - Auditor > "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) Tina C. Office Manager > "It's not streamlined or user friendly as the demo's show and through training." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612) TS Tracy S. Nurse Practitioner > "I like the custom forms, knowledge database, and templates." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010) CG Christine G. MD > "Often times, had to call customer support and they were always hard to get a hold of." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823) KD Kelsey D. Customer service representative > "It’s easy to use and your able to reset it as fast tosay" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794) HP Heather P. Practice Manager > "I would rather use Nextgen than the software Amazing Charts we use now. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596) AC Amy C. Outreach Worker > "It makes medical documentation streamlined and simple" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290) AP Amanda P. Nurse Practitioner > "I was never formally trained on the software, but I found it very confusing to use." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320) [View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) ## User interface 4.07 (1,124) 4.02 (1,280) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ChiroTouch 35/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/48210/ChiroTouch/#features) NextGen Office Top features 45/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features) ### Recognition ChiroTouch is recognized as a top-rated tool in 4 Capterra Shortlist reports NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support ChiroTouch Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NextGen Office Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ChiroTouch - By ChiroTouch Integrated Practice Solutions - Located in United States - Founded in 1999 NextGen Office - By NextGen Healthcare - Located in United States - Founded in 1994 ## Popular Comparisons [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[4.55 (310)](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/reviews/) $159/month Price $97/month 4.0 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/48210-128411/ChiroTouch-vs-Genesis-Chiropractic-Software) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $300 Price $49/month 3.9 Features 4.2 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-136876/NextGen-Ambulatory-EHR-vs-Pediatric-Therapy-EMR) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)[4.80 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/) $159/month Price $299/month 4.0 Features 4.6 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/48210-218059/ChiroTouch-vs-ChiroHD) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $300 Price $0 3.9 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-195467/NextGen-Ambulatory-EHR-vs-Care-Patron) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) $159/month Price $129/month 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/48210-142407/ChiroTouch-vs-ChiroFusion-Complete-Practice-Management) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [CHIROSPRING](https://www.capterra.com/p/141960/ChiroSpring/)[4.92 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) $159/month Price $149/month 4.0 Features 4.9 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/48210-141960/ChiroTouch-vs-ChiroSpring) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-180899/NextGen-Ambulatory-EHR-vs-Alleva) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [ClinicMind](https://www.capterra.com/p/128789/ClinicMind/)[4.80 (40)](https://www.capterra.com/p/128789/ClinicMind/#reviews) $159/month Price $177/month 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/48210-128789/ChiroTouch-vs-ClinicMind) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $300 Price Contact vendor for pricing 3.9 Features 3.8 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra) [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[4.07 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) vs [EZBIS](https://www.capterra.com/p/27270/EZBIS/)[4.64 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) $159/month Price $225/month 4.0 Features 4.5 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/27270-48210/EZBIS-vs-ChiroTouch) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR)