# Compare NextGen Office vs CollaborateMD 2026 | Capterra > Unsure of what to choose? Check Capterra to compare NextGen Office and CollaborateMD based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31268-81299/NextGen-Ambulatory-EHR-vs-CollaborateMD-PMS --- # NextGen Office vs CollaborateMD Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NextGen OfficeCollaborateMD2/4 selected [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) [## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $300.00 Value-for-Money 3.7 Functionality 3.9 Ease of Use 3.9 Customer Service 4 Reviews Sentiment Based on [1,280 reviews](#user-reviews) Positive 1,015 Neutral 148 Negative 117 [## CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) Starting Price $235.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.1 Customer Service 3.8 Reviews Sentiment JV MR Based on [113 reviews](#user-reviews) Positive 88 Neutral 5 Negative 20 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,912 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Feature ratings HIPAA Compliant 4.6 Charting 3.8 Billing & Invoicing 4.2 Claims Management 3.6 Appointment Management 4.4 71%Fit Missing features Feature ratings HIPAA Compliant 4.7 Charting NA Billing & Invoicing 4.4 Claims Management 4.2 Appointment Management 4.4 User satisfaction User satisfaction 4.0 User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Ease of use 3.9 Functionality 3.9 Value for money 3.7 Customer support 4.0 User satisfaction 4.1 User reviews[113](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.0 Customer support 3.8 Price starts from Price starts from $300Not provided by vendor - Free version - Free trial Price starts from $235Other, Per Month - Free version - Free trial Best for Best for An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers. Best for CollaborateMD’s easy to learn practice management and medical billing software is designed for medical practices and medical billing companies of any size or specialty. ## User reviews Pros & cons VR Verified Reviewer Admin > "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324) MU Muhammad U. Manager > "Ineffective texting and emailing utilization without the required patient portal. "" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) OE Omid E. President > "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) Steve B. Owner doctor > "The software had a horrible easy to use. When I logged on before the official training I could not figure out..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) MU Muhammad U. Manager > "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346) OE Omid E. President > "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) CJ Crystal J. Claims Service Specialist > "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405) TR Tracy R. Office Manager > "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640) SD Shacria D. Medical records clerk > "Filing features were very simple and it had a lot of features that help with separating documents while they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622) Kristin H. owner > "Next gen makes posting payments really challenging." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632) Steve B. Owner doctor > "The software was highly customizable to fit with my practice. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) Steve B. Owner doctor > "It was much more expensive than we were originally lead to believe. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053) SP Sarojben P. Caregiver > "NextGen Office is a useful platform to manage patient information with various templates / customizable options." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639) NM Nicholas M. Physician > "The desktop is unbelievably slow and offers no advantage over any of its competitors." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) DT Diana T. Clinical Office Manager > "My overall experience it was great when it came to a corporation status, meaning larger practices combine." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660) HB Hope B. Director of Operations > "The cost of the product(s) feels excessive." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898) LM Lloyd M. President > "telemed solution that can be used on any device, anywhere." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) BB Beth B. Owner operator > "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) JB Jazel B. Pharmacist > "We like how it is customizable for our small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334) NM Nicholas M. Physician > "Using this may adversely affect employee morale." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) CD Cooper D. Office Manager > "The layout is crisp and clean which allows for a smooth day of charting!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) MB Michael B. dermtologist > "Poor fit for dermatology. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224) LM Lloyd M. President > "The program is easy to use, intuitive and very fast to document a patient encounter." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734) SW Sally W. Owner > "Zero customer service. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) NB Nicholle B. Office Administrator > "We are much happier now that \[sensitive content hidden\] has taken over the account." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) CR Constanze R. Owner > "A month later when I had more questions the rep said we had used up all of our hours." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019) OE Omid E. President > "Like all, there are some exceptional people in each department that make it worth it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) JA Justin A. DME Coordinator > "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) GM Gina M. Owner > "Perfect for small businesses looking for platform" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252) VR Verified Reviewer Owner > "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) NM Nicholas M. Physician > "The mobile app is at least not substandard." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) NM Nicholas M. Physician > "It is slow, inconvenient and your staff will not like it." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048) SB Sunaina B. Director of Operations > "Overall it's a great software, when I don't understand something I can always contact their desk support team." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822) Heather T. Administrative Medical Assistant > "It's really not the best for a small practice." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000) Omar A. IT Manager > "What is most prominent is a User friendly design focused on registering the patient and updating his status." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285) VR Verified Reviewer Owner > "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524) AV Ansh V. Digital marketing Executive > "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853) DN Diana N. Practice Manager > "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330) SA Sami A. Reviewer - Auditor > "This could include features like smart lighting and temperature controls, flexible and collaborative..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) VR Verified Reviewer Project Manager > "The only downside I've encountered is related to system upgrades or maintenance performed over weekends." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) PP Patti P. Controller > "The report features were nice in that you can save and share the reports amongst other users." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713) AB Angela B. Manager > "The review of systems that we ask questions are not very customizable." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654) KA Kim A. administrator > "Account manager always keeps me advise" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358) VR Verified Reviewer Insurance Verification Specialist > "I also feel like its slower than the other EMRs out there." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174) NB Nicholle B. Office Administrator > "My account representatives have been great!" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418) BB Bernard B. Company Director > "NextGen Office may not be suitable for smaller practices or solo practitioners." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) OE Omid E. President > "EHR-wise is great. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908) BB Bernard B. Company Director > "Additionally, the software may be too pricey for some smaller practices." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) DN Debbie N. Manager > "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) BB Bernard B. Company Director > "Some of the features may be overwhelming, and the learning curve can be steep." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646) SW Sally W. Owner > "The platform is easy to use and the product used to be good." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202) MJ Mikala J. Medical insurance > "Sometimes lagged and didn’t have updated thing I have seen" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800) BB Beth B. Owner operator > "The actual patient encounter portion was fairly user-friendly." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115) AA Abdelrahman A. accontant > "sometimes it was difficult to deal with slow customer service" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431) NB NATALIE B. MA > "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017) AW Anna W. CFO > "The company does not provide quick customer service." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) VR Verified Reviewer Project Manager > "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794) AW Anna W. CFO > "They will not integrate with any other software." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941) JA Justin A. DME Coordinator > "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801) TG Terry G. Practice Manager > "Setting up reports was difficult and required special privileges" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342) DN Debbie N. Manager > "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) JF Jessica F. Physical Therapist > "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986) CD Cooper D. Office Manager > "NextGen is very easy to learn and use with little to no growing pains." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939) AB Amanda B. vpm director > "I do not like the note field. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171) DN Debbie N. Manager > "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122) AR Ashliegh R. A&D Counselor > "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100) NAR Nunurai Agnes R. Carer > "The company produce and sells electronic health records thereby improving technology and standards of living in..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289) Isaiah N. CEO > "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969) VS Vishal S. Business Associate > "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096) VR Verified Reviewer Medical Billing Manager > "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483) SA Sami A. Reviewer - Auditor > "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689) Tina C. Office Manager > "It's not streamlined or user friendly as the demo's show and through training." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612) TS Tracy S. Nurse Practitioner > "I like the custom forms, knowledge database, and templates." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010) CG Christine G. MD > "Often times, had to call customer support and they were always hard to get a hold of." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823) KD Kelsey D. Customer service representative > "It’s easy to use and your able to reset it as fast tosay" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794) HP Heather P. Practice Manager > "I would rather use Nextgen than the software Amazing Charts we use now. " [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596) AC Amy C. Outreach Worker > "It makes medical documentation streamlined and simple" [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290) AP Amanda P. Nurse Practitioner > "I was never formally trained on the software, but I found it very confusing to use." [See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320) [View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) JV JUDITH V. OWNER > "CollaborateMD offers a user-friendly interface that makes navigating billing and claim management..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628) TB Traci B. Owner Billing Manager Administrator > "They need to have more than one option for this feature. Because you use Global Payments and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) MR Monet R. Physician Billing Manager > "The reporting features are a big plus, I really like being able to create our own reports." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7027486) MK Mikey K. Billing Manager > "They are extremely hard to work with, they over sale you on the capabilities of the system, and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7098816) PY Paul Y. Administrator > "The system is efficient and easy to use for claims processing and payment processing. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177) JV JUDITH V. OWNER > "Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628) JD Jennifer D. Billing > "I am able to get help when needed and my staff is able to navigate well through the system." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466) BW Bethany W. Billing and Coding Coordinator > "The "statement batch print" search features do not function properly when a mix of electronic and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341933) BS Brandi S. Co-Owner > "I also like that you can view the patient account from many different areas." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) LS Lindsey S. Owner > "There are so many errors still happening and I need proper assistance to make sure things are..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) JA Jazmine A. Billing Office Manager > "We love CollaborateMD's customizable reporting." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020186) KB Kern B. Owner > "Terrible, no help for set up, trying to get you as a physician to call and interact with billing..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6695320) PY Paul Y. Administrator > "The integration with our EMR is excellent. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177) JL Julian L. Administrator > "We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461) RS Rebecca S. Office ManagerBiller > "Good but could certainly improve their customer services and timely response to issues when help..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6351662) BS Brandi S. Co-Owner > "Another major issue I have is the pricing model. Why is everything nickel and dimed to death for a..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) LS Lindsey S. Owner > "The system may be great once I get it set up to work like it needs too." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) AZ Ashley Z. President > "Some pieces are missing for laboratory billing like client billing and invoicing." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6394473) KF Korvan F. Medical Biller > "I most liked the ease of use, the flexibility in functionality, the integration with our EMR, and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303) AC Annette C. Billing Manager > "There was a problem with an ERA last week and I cannot settle the claim because he didn't know how..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) KG KATHLENA G. OFFICE MANAGER > "I LIKE THAT IT HELPS ME WITH DEALING WITH INSURANCE CLAIMS" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341510) AC Annette C. Billing Manager > "I really do not think my trainer has ever entered a claim so they really can't see what I see and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) SG Sherlynn G. Clinic Manager > "Overall it has been a very good experience and it is way better than the old system our office..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) JL Julian L. Administrator > "They DO NOT have the heart to help you although they take the fees. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461) RM Regine M. Director > "The customer service is also very knowledgeable and helpful." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7018911) TB Traci B. Owner Billing Manager Administrator > "I am not impressed with the lack of knowledge of the support staff, especially since the sale of..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) JC Joey C. Operations > "The integration with our EHR is the most important part by far." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340034) MR Margo R. Medical biller > "I think there may be a little too much on the tabs-" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) SG Sherlynn G. Clinic Manager > "It makes my job way easier than before." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) AC Annette C. Billing Manager > "I cannot get anyone to answer my emails. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) SA Sandy A. doctor > "Customer support is excellent and it always there if you have any questions. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7022352) LS Lindsey S. Owner > "The setup process has been a disaster." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) SG Sherlynn G. Clinic Manager > "I really enjoy the chat feature." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) OE OLGA E. MD > "not being able to use all the features for the price we paid" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711) JD Jennifer D. Billing > "I like the ease of navigating through the software and the record keeping." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466) AC Annette C. Billing Manager > "My business is in limbo. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) KF Korvan F. Medical Biller > "By the time training was complete, I was fully equipped to work with CollaborateMD." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303) DV Doreen V. Director of Finance > "We have not yet experienced any cons, therefore do not have any items to report being liked least." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341776) JB Jessica B. Executive Director > "Its easy to use and provides all the information needed for our team." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340404) CA Cyndi A. Office Manager > "No genuine concern for their clients whatsoever." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6405295) OE OLGA E. MD > "In general, so far we are very happy, we like the learning center because we can use it any time..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711) AW Andrea W. Medical Billing Manager > "A little tedious to use." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341785) BS Brandi S. Co-Owner > "Overall there are good things about CMD, but honestly if I had it to do over, I would not have..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) TP Tracy P. Owner > "Seems expensive" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022) MR Margo R. Medical biller > "Excellent customer service." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) MP Molly P. Co-owner > "It used to be really hard to talk to someone, but that has changed recently. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042) MR Margo R. Medical biller > "The training was phenomenal." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) RB Russell B. Physician > "We are now being charge a $250 penalty per month because their own clearinghouse hasn't done its..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) TB Traci B. Owner Billing Manager Administrator > "It has been pretty easy to use since I first started using it in 2011. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) RB Russell B. Physician > "The clearinghouse does not even support Medicare Advantage and Medicaid products in our state. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) MP Molly P. Co-owner > "There are some features that allow me to view claims more easily, but that's it." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042) RB Russell B. Physician > "Likewise, an eligibility check doesn't go through and you must do it again. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) MF Megan F. Executive Director > "Functionality for the money is good." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342918) MW Max W. Physician/owner > "It was nearly impossible to get someone on the phone if there was an issue. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962) TP Tracy P. Owner > "Easy to use once you understand it" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022) MW Max W. Physician/owner > "I've sent over $30,000 to this company over the past decade and was treated horribly in the end. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962) LH Latosha H. Certified Surgical First Assist > "Very affordable and the software is easy to navigate." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6338487) RB Russell B. Physician > "ZERO and I mean ZERO customer service when things go wrong. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) AB Alexandra B. medical biller > "It is easy to use and the custom reports are so helpful and easy to use." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4837301) NB Natalia B. Practice Manager > "The feature to run reports is not easy to understand" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392) EC Erin C. Owner > "I also love that you can customize reports and export them into formats that can be edited for..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923938) SL Samantha L. Business Analyst > "Also it is not possible to use CMD reminders just on certain providers, you have to do them all. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129) RB Russell B. Physician > "The program is easy to use and provides full reporting capabilities. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) GD Geoffrey D. CEO > "No way of storing encrypted credit cards." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3383620) SS SLOAN S. OFFICE MANAGER > "I liked most that in scheduling/calendar area you could at a very quick glance differentiate..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) SL Sheryl L. Owner practice manager > "Not user friendly." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3614274) PS Patricia S. Accountant > "Can easily create any custom report wanted." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923990) LF Leah F. Billing Supervisor > "Claims showing on rejection report that weren’t actually rejected" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2929714) SS SLOAN S. OFFICE MANAGER > "The scheduling platform that Collaborate offered was very user friendly and offered a lot of..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) GG Gary G. physician > "CollaborateMD has become the biggest problem in running my practice." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___3335085) NB Natalia B. Practice Manager > "Easy to use in the most common functions." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392) SL Samantha L. Business Analyst > "So we cannot take advantage of this feature the way we would like to." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129) Vishal P. Senior AR Associate > "Simple and excellent." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3799102) AS Abigail S. Coding Specialist > "The fact that it freezes a lot and takes a while for it to start working again. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2410047) SS SLOAN S. OFFICE MANAGER > "Initially when I started using this program I was new to everything and had never even done..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) JN JENIFER N. ADMIN > "LIKE THE CODE WERE ENTERED WRONG" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924218) [View Reviews](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) ## User interface 4.02 (1,280) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/) 4.06 (113) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features NextGen Office Top features 39/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features) CollaborateMD 36/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/81299/CollaborateMD-PMS/#features) ### Recognition NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports CollaborateMD is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support NextGen Office Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CollaborateMD Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details NextGen Office - By NextGen Healthcare - Located in United States - Founded in 1994 CollaborateMD - By CollaborateMD - Located in United States - Founded in 1999 ## Popular Comparisons [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $300 Price $49/month 3.9 Features 4.2 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-136876/NextGen-Ambulatory-EHR-vs-Pediatric-Therapy-EMR) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) $235/month Price $199/month 4.0 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-106348/CollaborateMD-PMS-vs-EZClaim-Medical-Billing) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $300 Price $0 3.9 Features 4.3 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-195467/NextGen-Ambulatory-EHR-vs-Care-Patron) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $235/month Price Contact vendor for pricing 4.0 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81299-129169/CollaborateMD-PMS-vs-Tebra) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-124590/NextGen-Ambulatory-EHR-vs-EMA) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $235/month Price $0 4.0 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/81299-195467/CollaborateMD-PMS-vs-Care-Patron) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/31268-180899/NextGen-Ambulatory-EHR-vs-Alleva) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $235/month Price Contact vendor for pricing 4.0 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/81299-124590/CollaborateMD-PMS-vs-EMA) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $300 Price Contact vendor for pricing 3.9 Features 3.8 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $235/month Price $54/month 4.0 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-178984/CollaborateMD-PMS-vs-Jane-App) [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $300 Price Contact vendor for pricing 3.9 Features 4.4 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) $235/month Price $129/month 4.0 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-142407/CollaborateMD-PMS-vs-ChiroFusion-Complete-Practice-Management)