# Compare NextGen Office vs AestheticsPro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare NextGen Office and AestheticsPro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31268-93446/NextGen-Ambulatory-EHR-vs-AestheticsPro

---

# NextGen Office vs AestheticsPro Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NextGen OfficeAestheticsPro2/4 selected

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

[## NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting Price

$300.00

Value-for-Money

3.7

Functionality

3.9

Ease of Use

3.9

Customer Service

4

Reviews Sentiment

Based on [1,280 reviews](#user-reviews)

Positive

1,015

Neutral

148

Negative

117

[## AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.4 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting Price

$160.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

CH

MA

AC

Based on [637 reviews](#user-reviews)

Positive

559

Neutral

40

Negative

38

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## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

HIPAA Compliant

4.6

Patient Records Management

4.0

Charting

3.8

Patient Scheduling

4.1

Document Management

4.6

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

4.4

Patient Scheduling

4.4

Document Management

4.4

User satisfaction

User satisfaction

4.0

User reviews[1,280](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Ease of use

3.9

Functionality

3.9

Value for money

3.7

Customer support

4.0

User satisfaction

4.4

User reviews[637](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$300Not provided by vendor

-   Free version
-   Free trial

Price starts from

$160Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers.

Best for

AestheticsPro is built for medspas, wellness clinics, and aesthetic practices seeking an all-in-one, HIPAA-compliant solution to streamline operations and grow their business.

## User reviews

Pros & cons

VR

Verified Reviewer

Admin

> "It simplifies document management, collaboration, and workflow, and the cloud-based access adds great..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7127324)

MU

Muhammad U.

Manager

> "Ineffective texting and emailing utilization without the required patient portal. ""

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

OE

Omid E.

President

> "NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "Faxes have been a struggle for many as there seems to be limited to no accountability for the NGO faxing..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

OE

Omid E.

President

> "It works well for those who have invested time in developing custom forms, blueprints, care plans, etc. If..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

Steve B.

Owner doctor

> "The software had a horrible easy to use. When I logged on before the official training I could not figure out..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

MU

Muhammad U.

Manager

> "NextGen was one of the top of the line EHR when it came to converting from paper charts to EMR in our practice..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7120346)

OE

Omid E.

President

> "It is very difficult to explain to key stakeholders for us that NGO support just said it is a problem with know..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

CJ

Crystal J.

Claims Service Specialist

> "Next Gen does amazing with automatically pulling up my claims from our customers entering their information..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6531405)

TR

Tracy R.

Office Manager

> "It makes it difficult for the staff and the doctor to enter what they need to in a timely fashion."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7011640)

SD

Shacria D.

Medical records clerk

> "Filing features were very simple and it had a lot of features that help with separating documents while they..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6806622)

Kristin H.

owner

> "Next gen makes posting payments really challenging."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7131632)

Steve B.

Owner doctor

> "The software was highly customizable to fit with my practice. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

Steve B.

Owner doctor

> "It was much more expensive than we were originally lead to believe. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7098053)

SP

Sarojben P.

Caregiver

> "NextGen Office is a useful platform to manage patient information with various templates / customizable options."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6406639)

NM

Nicholas M.

Physician

> "The desktop is unbelievably slow and offers no advantage over any of its competitors."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

DT

Diana T.

Clinical Office Manager

> "My overall experience it was great when it came to a corporation status, meaning larger practices combine."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___7084660)

HB

Hope B.

Director of Operations

> "The cost of the product(s) feels excessive."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868898)

LM

Lloyd M.

President

> "telemed solution that can be used on any device, anywhere."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

BB

Beth B.

Owner operator

> "The program likely cost our company thousands of dollars plus it was quite expensive to have just two providers."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

JB

Jazel B.

Pharmacist

> "We like how it is customizable for our small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6855334)

NM

Nicholas M.

Physician

> "Using this may adversely affect employee morale."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

CD

Cooper D.

Office Manager

> "The layout is crisp and clean which allows for a smooth day of charting!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

MB

Michael B.

dermtologist

> "Poor fit for dermatology. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6716224)

LM

Lloyd M.

President

> "The program is easy to use, intuitive and very fast to document a patient encounter."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6868734)

SW

Sally W.

Owner

> "Zero customer service. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

NB

Nicholle B.

Office Administrator

> "We are much happier now that \[sensitive content hidden\] has taken over the account."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418)

CR

Constanze R.

Owner

> "A month later when I had more questions the rep said we had used up all of our hours."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6720019)

OE

Omid E.

President

> "Like all, there are some exceptional people in each department that make it worth it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

JA

Justin A.

DME Coordinator

> "Its been buggy lately, and the server has not been sable causing slow downs, but its something that can be..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

GM

Gina M.

Owner

> "Perfect for small businesses looking for platform"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6493252)

VR

Verified Reviewer

Owner

> "Been with this EMR for over 5 years and it seems to get worse every year. When you point out problems they..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

NM

Nicholas M.

Physician

> "The mobile app is at least not substandard."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

NM

Nicholas M.

Physician

> "It is slow, inconvenient and your staff will not like it."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6809048)

SB

Sunaina B.

Director of Operations

> "Overall it's a great software, when I don't understand something I can always contact their desk support team."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6700822)

Heather T.

Administrative Medical Assistant

> "It's really not the best for a small practice."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6470000)

Omar A.

IT Manager

> "What is most prominent is a User friendly design focused on registering the patient and updating his status."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4805285)

VR

Verified Reviewer

Owner

> "Recurrent multiple mistakes by billing side (revenue cycle), very poor communication. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#GetApp___6146524)

AV

Ansh V.

Digital marketing Executive

> "NextGen Office is a cloud-based office productivity suite that includes tools for word processing, spreadsheet..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4374853)

DN

Diana N.

Practice Manager

> "We walked away from the company after 10 years because of their unreasonable negotiation with dropping the RCM..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4931330)

SA

Sami A.

Reviewer - Auditor

> "This could include features like smart lighting and temperature controls, flexible and collaborative..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

VR

Verified Reviewer

Project Manager

> "The only downside I've encountered is related to system upgrades or maintenance performed over weekends."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

PP

Patti P.

Controller

> "The report features were nice in that you can save and share the reports amongst other users."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6049713)

AB

Angela B.

Manager

> "The review of systems that we ask questions are not very customizable."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6220654)

KA

Kim A.

administrator

> "Account manager always keeps me advise"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6865358)

VR

Verified Reviewer

Insurance Verification Specialist

> "I also feel like its slower than the other EMRs out there."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6230174)

NB

Nicholle B.

Office Administrator

> "My account representatives have been great!"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6869418)

BB

Bernard B.

Company Director

> "NextGen Office may not be suitable for smaller practices or solo practitioners."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

OE

Omid E.

President

> "EHR-wise is great. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6862908)

BB

Bernard B.

Company Director

> "Additionally, the software may be too pricey for some smaller practices."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

DN

Debbie N.

Manager

> "The integration of appointment scheduling, billing, and other features help reduce administrative tasks and..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

BB

Bernard B.

Company Director

> "Some of the features may be overwhelming, and the learning curve can be steep."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4594646)

SW

Sally W.

Owner

> "The platform is easy to use and the product used to be good."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#SoftwareAdvice___6858202)

MJ

Mikala J.

Medical insurance

> "Sometimes lagged and didn’t have updated thing I have seen"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3774800)

BB

Beth B.

Owner operator

> "The actual patient encounter portion was fairly user-friendly."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6807115)

AA

Abdelrahman A.

accontant

> "sometimes it was difficult to deal with slow customer service"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4723431)

NB

NATALIE B.

MA

> "EASY TO NAVOGATE IN NEXTGEN, ONE OF MY FAVORITE SYSTEMS."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6572017)

AW

Anna W.

CFO

> "The company does not provide quick customer service."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

VR

Verified Reviewer

Project Manager

> "Like any EHR system, it has its advantages and disadvantages, but I find that NextGen Office strikes a good..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___5076794)

AW

Anna W.

CFO

> "They will not integrate with any other software."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4315941)

JA

Justin A.

DME Coordinator

> "The Practice Management features are great, we have 2 locations and you can see both schedules with ease. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4995801)

TG

Terry G.

Practice Manager

> "Setting up reports was difficult and required special privileges"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3503342)

DN

Debbie N.

Manager

> "The appointment scheduling feature helps reduce wait times and improve patient satisfaction by streamlining the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

JF

Jessica F.

Physical Therapist

> "This scheduling system did not connect to our documentation system. Because of the disconnect we would have..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2507986)

CD

Cooper D.

Office Manager

> "NextGen is very easy to learn and use with little to no growing pains."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6509939)

AB

Amanda B.

vpm director

> "I do not like the note field. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3102171)

DN

Debbie N.

Manager

> "It also integrates with other healthcare technologies, allowing for seamless workflow and improved patient care."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4551122)

AR

Ashliegh R.

A&D Counselor

> "My understanding from other users at the clinic was that it was "GREAT" for the medical department, but the..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2264100)

NAR

Nunurai Agnes R.

Carer

> "The company produce and sells electronic health records thereby improving technology and standards of living in..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___3594289)

Isaiah N.

CEO

> "I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2315969)

VS

Vishal S.

Business Associate

> "The product is really user friendly takes only few days to understand the interface, it's not at all confusing,..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4774096)

VR

Verified Reviewer

Medical Billing Manager

> "I feel like every time I have an issue no one knows how to answer it and just passes me off to the next person."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2844483)

SA

Sami A.

Reviewer - Auditor

> "This could refer to the next generation of office productivity software, such as Microsoft Office or Google..."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4589689)

Tina C.

Office Manager

> "It's not streamlined or user friendly as the demo's show and through training."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2648612)

TS

Tracy S.

Nurse Practitioner

> "I like the custom forms, knowledge database, and templates."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4672010)

CG

Christine G.

MD

> "Often times, had to call customer support and they were always hard to get a hold of."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407823)

KD

Kelsey D.

Customer service representative

> "It’s easy to use and your able to reset it as fast tosay"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___6136794)

HP

Heather P.

Practice Manager

> "I would rather use Nextgen than the software Amazing Charts we use now. "

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2214596)

AC

Amy C.

Outreach Worker

> "It makes medical documentation streamlined and simple"

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___4207290)

AP

Amanda P.

Nurse Practitioner

> "I was never formally trained on the software, but I found it very confusing to use."

[See full review](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#Capterra___2407320)

[View Reviews](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

CH

Carlos H.

Founder

> "Our intake process is seamless, and we can document each step of a client's beautiful journey and show them the progression with..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117857)

RM

Rhea M.

directive

> "The text and call service doesn't work for Belize and this is a major form of marketing and automated confirmation of clients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7118086)

MA

Michelle A.

OwnerNurseAesthetician

> "The photo feature is also fantastic—it allows us to easily document treatments and track progress, which is invaluable in an..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

DD

Donise D.

Provider

> "The platform has a steep learning curve and can feel unintuitive at times, requiring extra time to navigate certain features."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

AC

Angela C.

ceo

> "The software is aesthetically geared toward medspas and wellness clinics, which makes it easier to organize services and streamline..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929)

MA

Michelle A.

OwnerNurseAesthetician

> "We don’t love being charged extra for text message reminders and email communications."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

HP

Hunter P.

Office Manager

> "The staff is lovely and not once have I had to talk to an automated voice, they offer their own AI helper to get through set up..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7117410)

WW

Wayne W.

owner

> "ok but much more burdensome and time consuming to use program for doc, pic, treatment records."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7090376)

IA

Isabel A.

Consultant,Manager

> "I appreciate how straight forward and complex free AestheticsPro is making it a faster and smoother process to schedule patients..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7124072)

LH

Lilyth H.

Manager

> "We dislike the customer support process and have found it very difficult to resolve issues in a timely manner."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7131646)

AH

Alejandra H.

Owner

> "The platform itself is very versatile and continues to evolve with new features and improvements, making it adaptable as my..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

BS

Blaire S.

Admin Staff

> "The only thing I didn’t like about it was some area covered didn’t make sense for my practice, they weren’t things I could utilize."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

JT

Jeremy T.

Owner

> "It covers everything I’d ever need for a booking software, charting, customer support and the price is amazing!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7150508)

MM

Mandi M.

Supervisor

> "We have experienced glitches and when you checkout a client you cannot check more than one out at a time."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

ED

Esther D.

Owner

> "It's a breath of fresh air to find an EMR built specifically for Aesthetics that has so many inclusions and options - without the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7142477)

HC

Hulnara C.

Medspa owner

> "The marketing is nonexistent, the eblasts are sent with a bunch of signs and symbols instead of attached photos, no 2 way messaging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

JS

Joanna S.

President

> "Being at the forefront of electronic documentation and being one of the only paperless practices in our town (at the time), made..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DH

Deborah H.

Medical Director

> "They'll then close your ticket if you don't respond in enough time for them, like they expect you to serve them vs them serving you..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

MC

Madai C.

Physician Assistant

> "The software is totally customizable to fit anyone’s personal brand colors, logo, pricing systems, scheduling format, membership..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6647742)

CI

Cara I.

Practice Manager, Coolsculpting Specialist and Aesthetic Specialist.

> "It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6473908)

BS

Blaire S.

Admin Staff

> "I like that it went over the basics, I learned to use AP based on how other staff members where using it but they weren’t..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

TP

Tiffany P.

Manager

> "For example, the online booking portal lacks in aesthetics and customization."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6843305)

EG

Esra G.

Operations

> "Last but not least, the contemporary features like the patient portal that come with AP are very important for us to stay..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098068)

SM

Sheri M.

RN, Owner

> "Continuous additional cost is the only reason I haven't added it yet."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7138474)

AC

Angela C.

ceo

> "With more refinement and modernization, it could become an even stronger all in one solution for growing medspas."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149929)

LO

Lisa O.

Owner

> "My charts were messy and not in chronological order, making it difficult to keep patient records organized."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

CM

Caroline M.

Chief Marketing Office

> "Hearing from us as clients as to what needs to be improved and actually being taken into consideration and seeing the improvements..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149848)

SR

Stacy R.

Aesthetics Coordinator

> "I don't believe from a provider point of view that the charting and patient management is helpful."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7016018)

AH

Alejandra H.

Owner

> "With expanded integration options, it could become an even more powerful all-in-one solution."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7091526)

KH

Kody H.

Medical Aesthetician, Owner

> "The setup has been a bit harder for me just because of a personal/time constraint."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6826867)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "It has streamlined our workflow, improved organization, and enhanced the overall client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

DH

Deborah H.

Medical Director

> "Having to ask customer support for the same thing over and over again with no resolve; they would consistently get back to you ,..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

JM

Jen M.

Provider

> "Love the one on one customized help especially being able to walk through most important workflow during my check in calls."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7025157)

AS

Anace S.

MD

> "Very convoluted, difficult to reach to navigate."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JR

Jessy R.

Patient Care Coordinator

> "AestheticsPro offers a highly user-friendly platform that makes onboarding and training seamless."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7115500)

AS

Anace S.

MD

> "Difficult in processing payments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

SA

Selena A.

Office Manager

> "The easy access and uncomplicated process of scheduling patients, and the ability to have easy customer support."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7043986)

FE

Fatemeh E.

Owner and Sole Provider

> "I’ve reported this multiple times, but nothing has changed."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079238)

BT

Bryce T.

Owner

> "There are a plethora of videos available that help with issues you may have, and if you need more help you put in a support ticket..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6480472)

AS

Anace S.

MD

> "Recently they increased their prices."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

MA

Michelle A.

OwnerNurseAesthetician

> "It’s also great to see new features being released more frequently—this shows they are continuously improving and evolving the..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106595)

LO

Lisa O.

Owner

> "Accessing consent forms was particularly challenging, as I had to dig through the system just to confirm they were even there."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6510615)

JG

Joanna G.

Office manager

> "This software gives you the ability to have great patient management."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

GY

George Y.

Owner

> "Notifications are not customizable for separate services."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6340399)

EF

Ellen F.

Practice Manager

> "We have tried other sytems and Aesthetics Pro is the most streamlined for scheduling and rebooking appointments."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6823553)

SK

Stacie K.

RN, owner, founder, CEO

> "The fact that it can’t migrate charts over."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6842861)

AD

Andrew D.

Receptionist

> "so i dont have to bug \[sensitive content hidden\] about every tiny thing, but she is great so i dont mind, but making the onboarding..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6883565)

SL

Sarah L.

Co founder spa development

> "Appt reminder text message is too small for anyone to read ."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6347044)

JS

Joanna S.

President

> "Initial and continued training is incredibly streamlined and communication with the team members is easy. When we are in need of..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

HC

Hulnara C.

Medspa owner

> "I dont care for any new features if it is unusable due to glitches."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

TK

Trina K.

Aesthetics nurse

> "They were extremely informative of the process for utilizing online booking for new and existing patients."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6822123)

MM

Mandi M.

Supervisor

> "This upsets some of our clients coming in together."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6859072)

WW

Wendy W.

Office Manager

> "All product info & inventory is easily accessible as well as client info."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

BC

Bri C.

Founder

> "Updates to the system have made it more difficult for our workflow. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6488065)

EC

Emma C.

Spa Owner, Medical Aesthetician

> "Everyone has been so prompt to help answer any of my questions and guide me through making this dream a reality for my business!"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7079872)

HC

Hulnara C.

Medspa owner

> "Their support team i fins is quite incompetent and answers with premade learned generic sentences."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#SoftwareAdvice___6494338)

CC

Candice C.

Medspa Director

> "From 2018 Aesthetic Pro Software and my 17 year Medical Spa operation have been true growth partners"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7098740)

KS

Kyle S.

Owner

> "Well, aesthetics pro assumes your staff is working every minute of every day. And clients will begin booking online for time slots..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

ST

Samantha T.

Patient Coordinator

> "We have regular check-ins with our account manager \[sensitive content hidden\] to make sure our business is doing well and letting..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6578299)

SG

Shelby G.

APRN

> "Working with worldpro and processing payments is near impossible."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6462648)

KU

Kathryn U.

Owner

> "Also, our practice loved the ability to differentiate between quantity purchased and quantity used."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6847333)

MP

Michael P.

Owner

> "I liked the least not being able to call right away if there was a problem in trying to figure out the software. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6535427)

WW

Wendy W.

Office Manager

> "The calendar is customizable and the client info is easy to use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7056298)

AS

Anace S.

MD

> "Not user friendly."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7114072)

JS

Joanna S.

President

> "Data analytics helped streamline both our finances and decision-making."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6821377)

DD

Donise D.

Provider

> "At this time, my overall experience has been challenging."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7074468)

MY

Melissa Y.

Clinic Director

> "What I liked most about AestheticsPro is how thoughtfully it’s built for aesthetic clinics."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

EP

Eileen P.

Nurse Practitioner

> "So, it wasn't as easy to track inventory with this model for me."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6765891)

MY

Melissa Y.

Clinic Director

> "Overall, it has improved both our team workflow and the client experience."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7130151)

KS

Kyle S.

Owner

> "Your accounting in AP can't be trusted unless you scour it, which I have to. And the commission report cant be trusted, so I have..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___5006346)

AV

Amy V.

Office Manager

> "I like that new features are coming out more frequently to improve the overall ease of use."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7109616)

DH

Deborah H.

Medical Director

> "Too many bugs and glitches to name"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6631265)

HW

Hannah W.

DNP, Owner

> "Looking forward to having everything in one place and reducing the amount of paperwork in our office and streamlining check in for..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6798919)

CK

Carol K.

Practitioner

> "A little too expensive as a small business owner, I wish was more affordable"

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6546841)

DS

Daria S.

Nurse Practitioner and Practice Owner

> "AestheticsPro has provided an excellent experience for our med spa for nearly one year."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7106666)

EB

Elizabeth B.

Office Manager

> "It seems that once one problem is solved another once arises and it causes more chaos during payroll because everything is logged..."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___4966976)

BS

Blaire S.

Admin Staff

> "I like seeing it from the provider/admin and the client prospective."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7149887)

LP

Leonard P.

CEO

> "The training was not able to be scheduled immediately."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6780688)

JG

Joanna G.

Office manager

> "I also feel it makes scheduling easy for the patient."

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___7111020)

KH

Karen H.

RN

> "Offers many features I do not use and feel I’m paying too much. "

[See full review](https://www.capterra.com/p/93446/AestheticsPro/#Capterra___6527815)

[View Reviews](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

## User interface

4.02 (1,280)

4.45 (637)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

NextGen Office

Top features

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/#features)

AestheticsPro

27/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/93446/AestheticsPro/#features)

### Recognition

NextGen Office is recognized as a top-rated tool in 4 Capterra Shortlist reports

AestheticsPro is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

NextGen Office

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AestheticsPro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

NextGen Office

-   By NextGen Healthcare
-   Located in United States
-   Founded in 1994

AestheticsPro

-   By AestheticsPro
-   Located in United States
-   Founded in 2007

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vs

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[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

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[View full comparison](https://www.capterra.com/compare/31268-129169/NextGen-Ambulatory-EHR-vs-Tebra)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

$160/month

Price

$165/month

4.2

Features

4.8

4.2

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/93446-187593/AestheticsPro-vs-Mangomint)

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$300

Price

Contact vendor for pricing

3.9

Features

4.4

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/31268-122278/NextGen-Ambulatory-EHR-vs-EpicCare-EMR)

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.45 (637)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$160/month

Price

$23.99/month

4.2

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/93446-153752/AestheticsPro-vs-Vagaro)