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Health clubs, gyms, medical wellness centers, campus recreation centers and other health and wellness facilities
Gymcatch is designed for independent fitness and wellness businesses delivering classes and appointments. The software is perfect for group instructors, boutique studios and gyms.
Great product, great solutions and a responsive team. I would urge anyone looking to consolidate their business strategy to try CSI as their platform.
You enter the dates of the leave, but the system does not delete the dues for those months. Prospecting using the Prospect option is very poor.
The user app and online services make it possible for members to ultilize the software and practice some self-care. I am very happy with the quality ad wide reach the software provides.
When I'm creating a new membership I have to be exact on everything I do. In many instances if I make a mistake, I can't back up and fix it.
Above all, someone is always available to help. I truly appreciate what they do and what they provide for our organization.
The only con I have is our initial training on site was inferior. The tech was more concerned with being on his computer and revamping our chart of accounts then teaching us how to use the software.
I liked the accounting side of the software as well as the reports that it offered. The accounting reports and overall reporting is great and provides a lot of detail for your company.
Service techs are rude and not very helpful. Over bloated software for most facilities.
Awesome support- this is the best feature from my view. I have 3 challenges and support have responded on the same day and within minutes of me sending emails.
Some features that were missing have now been included, such as participation waivers.
So many videos and posts showing you how to do it too. I hope the GC team are proud of their high level of support to their customers - really superb all-round.
Awkward to migrate existing customers into GC system.
One of the best features I find that this app has is the option to refund a client with a class pass rather than actually removing money from my account, a win win in my opinion.
I really didn't want an app that was too time consuming and would lead me to neglect my clients and take away that personal experience by constantly having to update or rework an app.
It's been perfect for my needs, and especially good during the lockdowns and other Covid restrictions, so that I have good records and can keep bookings in line with government requirements.
Logo in the corner, slightly limited in terms of colour/layout options.
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CSI Spectrum
Gymcatch
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Gymcatch
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