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iDentalSoft is a robust One Solution practice management platform for dental practices of all sizes, with enterprise-level features to fully support multi-practice, multi-location operations.
Dental Professionals and clinic professionals. Because our software is web-based we can support your business requirements anywhere.
I really like the help desk. They are available all the time and easy to reach and help me.
Support is horrible!!!! Email and calls with no answers. Contacts after 20 hours of waiting at a time, had technical support in the morning only to get a machine and calls back after 4 hours.
The people I work with over at iDentalsoft, are always willing to help and they are so interested in finding out how to improve the software.
It has done nothing but cause hassle and not to mention their support system is horrible.
Our overall experience with iDentalSoft has been amazing. Great software and great support team.
The reporting was terrible. My end of day numbers would always be off.
The doctors love the ease of charting. The e-billing is amazing and we can instantly send patients their bills.
It's frustrating that there is no scrolling ability with reports, name searches - anything that may be multiple pages. We have to keep clicking "next" to move ahead.
One of the most important benefits from an IT providers view is all your data is safe and secure in the cloud.
No more Monday morning panic calls, my PC has crashed, can't open my dental software or all our IT equipment was stolen over the weekend.
Easy to use, straightforward software with great features. The customer service is always great.
Some things are long winded - too many clicks - trying to organise family groups a little difficult.
The customer service is amazing and they really help especially with a start-up. The cons are like any cloud computing and Ireland's poor broadband network.
Previously I used S.O.E. but the cost is prohibitive. I don't believe that I am in any way disadvantaged using Aerona.
Very positive experience. Easy to adapt to using the system and great customer service.
iDentalSoft
AeronaClinic
Top FeaturesiDentalSoft
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AeronaClinic
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