# Compare Constant Contact vs Direct Mail 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Constant Contact and Direct Mail based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31898-128355/Constant-Contact-vs-Direct-Mail --- # Constant Contact vs Direct Mail Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Constant ContactDirect Mail2/4 selected [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.8 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/) [## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [2,923 reviews](#user-reviews) Positive 2,523 Neutral 316 Negative 84 [## Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.8 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/) Starting Price $15.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.8 Customer Service 4.7 Reviews Sentiment Based on [162 reviews](#user-reviews) Positive 157 Neutral 5 Negative 0 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 14,192 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Email Campaign Management 4.6 Campaign Scheduling 4.7 Newsletter Management \-- Email Tracking 4.8 Customizable Branding 4.1 72%Fit Missing features Feature ratings Email Campaign Management 4.9 Campaign Scheduling 4.9 Newsletter Management NA Email Tracking 4.6 Customizable Branding 4.3 User satisfaction User satisfaction 4.3 User reviews[2,923](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.2 User satisfaction 4.8 User reviews[162](https://www.capterra.com/p/128355/Direct-Mail/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.8 Customer support 4.7 Price starts from Price starts from $12Usage Based, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals. Best for Individuals and small- to medium-sized businesses and organizations looking to expand their reach via easy-to-use email marketing. ## User reviews Pros & cons VR Verified Reviewer Director of Audio Visual and IT > "What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) Edmund S. Board Advisor > "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770) VR Verified Reviewer Director of Audio Visual and IT > "One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) HR Haley R. Member Engagement > "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358) VR Verified Reviewer Admin > "The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track engagement." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880) JB Jeanette B. Development Associate > "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047) SH Samantha H. Memebership Coordinator > "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249) SM Sherry M. Executive Manager > "The cons of using Constant Contact included difficulty in creating the emails - the system was not easy to work with. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7137156) RS Renee S. Office Manager > "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655) HB Holly B. Real estate agent > "It has an outdated template appearance which is not very customizable." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259) VR Verified Reviewer Admin > "It’s a dependable and accessible solution for email marketing that helps streamline communication and grow audience engagement with minimal effort." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880) VC Valerie C. Marketing Manager > "Emails look very clunky and do not appear as clean or as responsive as they should." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181) TW Ty W. Executive Director > "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it would make the..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362) TG Tiffany G. CEO, Co-Founder > "Due to the price and reliability issues, I chose a different software for my marketing and communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) VR Verified Reviewer Owner > "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) KF Krista F. Fund Development Coordinator > "Their build feature could use some more options and sometimes the text editing function gets very glitchy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336) Sarah M. Owner > "The add-ons such as video integration allows for accelerated digital campaigns that get results." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630) AC Abbie C. Managing Director > "Sometimes there are glitches and the program goes out of use for a short time. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995) Imanol Alfonso P. Content Creator > "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178) VR Verified Reviewer Marketing Director > "Sometimes my content images would not get as big as I would want them because of the constraints on the template size." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727) BB Bree B. Ops Coordinator > "Its drag-and-drop editor allows users to craft professional emails without technical expertise." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127224) VR Verified Reviewer Founder > "What I don’t like is that the platform becomes expensive as your contact list grows." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756) TG Tiffany G. CEO, Co-Founder > "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) SS Sonny S. Admin > "What I least like about constant contact is it's expensive proving relative to the competition out there" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952) Amber M. Owner > "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and congregation." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128) RB Rue B. Associate Broker > "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960) VC Valerie C. Marketing Manager > "It was generally fine, but it was not the cleanest system to use. If you're looking for an affordable option, but do not require a lot of branding or..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181) SM Serene M. Head of Production and Development > "Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6478581) VR Verified Reviewer Owner > "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) MD Melissa D. Patient Coordinator > "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434) SD Segun D. Digital Marketing Manager > "Automation features in Constant Contact saves time and streamline email marketing processes via aspects such as autoresponders." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7004641) JV Justine V. Co-Founder > "I would often encounter glitches where the page would reload and I would lose my edits." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371) HC Hilary C. Owner > "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their audience." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026) Judith S. Email Marketing Specialist > "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration options.- To make..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823) MB Maya B. Social Media Manager > "Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941) AM Allyson M. Director of External Relations > "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310) AT Amanda T. Marketing Coordinator > "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) Ajay Singh R. Manager inside sales > "Creating a template is tuff in this app, due to less options available to edit" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6416142) SC Susan C. Program Director > "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432) MD Martin D. Tech > "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) MD Martin D. Tech > "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) VR Verified Reviewer Director of Marketing and Communications > "Emails end up in spam sometimes." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667) AT Amanda T. Marketing Coordinator > "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) AS Alisha S. Ast Project Manager > "It's integration with wordpress is also really tricky, you cannot edit it to look better" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697) RJ Rashaad J. Junior A and R Associate > "The analytics are also useful for getting a better idea of what works with the audience and adjusting certain content." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429) NC Nick C. Clinical Director > "Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4999681) BR Bradley R. IT Director > "It reduced the time needed to send professional campaigns and improved consistency in customer communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7147199) VR Verified Reviewer General Manager of Manugacturing > "Sometimes the email is spammed or hasn't reached the recipient's default inbox." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476) MB Maya B. Social Media Manager > "Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941) SF Sarah F. Owner > "I wanted more templates as i am not very good at sending emails for my boutique." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353) Sarah M. Owner > "The data management tools help create actionable lists and campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630) JB Julia B. Director of Communications > "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900) NR Nichole R. Program manager > "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and people can register..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966) AZ Adam Z. Marketing Director > "Your email will sometimes find its way into the recipients trash or spam folder." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909) VR Verified Reviewer Director > "I like to schedule the emails so they are sent while I'm on vacation (like a Christmas card, for example)." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7058415) SK Sam K. Executive Director > "It sounded good but the way they bill us it equalled to us losing 2 months of value." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381) RJ Rashaad J. Junior A and R Associate > "The templates available make it easy to create clean-looking emails without needing any special technical skills." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429) MM Marsha M. Owner > "They pictures often get flipped and it very difficult to get them to face the right direction." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231) AS Andrea S. Pastor > "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418) SA Selasi A. Communications Associate > "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365) DW Destinee W. General Manager > "Like the ability for branding and templates, makes keeping everything cohesive easy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119537) BL Brie L. CSC > "Difficulty in coding into emails and codes not working" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356) RL Ruth L. Digital Marketing and Growth Strategist > "I appreciate how quickly I can shape campaigns without overthinking design—the templates are clean and easy to tweak." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7068936) JM Janet M. Coordinator for Finance and Operations > "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959) MBM Mary Beth M. Development Director > "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254) Hedi S. informatique > "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) RS Radha S. Legal Assistant > "The platform is intuitive and easy to navigate, making it well‑suited for creating and sending email campaigns efficiently." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127813) SD Stephen D. Business Manager > "The multichannel campaigns are not as well supported by the knowledge bank as I would like." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6360874) AJ Alec J. Director, Product and Marketing > "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689) Hedi S. informatique > "One aspect I found a bit less satisfactory is the cost, which can be high for small businesses." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) VR Verified Reviewer Founder > "Overall, Constant Contact is a reliable platform for us due to the straightforward way to manage email marketing." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756) JK Jessica K. Development and Communications Manager > "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498) KS Katie S. Operations Manager > "It works well for small businesses or anyone wanting to get professional email campaigns out quickly without a steep learning curve. While the cost can be..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6881798) Delly S. Telemarketer > "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195) VR Verified Reviewer Director of Audio Visual and IT > "It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) TA Taryn A. Business Operations Supervisor > "I don't like that they charge you based off of the amount of contacts you have." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6517771) VR Verified Reviewer Development Manager > "Learning center and webinars and useful and stick to the skills I need, give me opportunity to feel comfortable exploring functionality on my own." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879901) DJ Deidre J. Sr. Pastor > "It was too expensive for my limited email list when I was just starting out." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6341645) AG Anna G. Digital Marketing Manager > "The fonts, colors, and layouts make it easy to keep my branding in every email I send." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6874862) TR Tessa R. Marketing Specialist > "There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358) [View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/) TS Thea S. Freelancer > "Increasing our email engagement aims at utilizing the customer data we already have to build a hyper-targeted segments to..." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6312907) DJ Doug J. Principal, Author, Publisher > "Only about 66% of my recipients actually do open the mail and I suspect that's because they're the message on cheri..." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488) FR Franco R. President > "This makes DirectMail an excellent service for mass mailing" [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6816865) DJ Doug J. Principal, Author, Publisher > "Organizing addresses can be cumbersome, copying from a previous list to a new one." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488) OR Oscar R. Owner > "What i like most is the professional look for my emails." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6885914) AM Andy M. owner > "Nothing really jumps out as being difficult or hard to work out, in fact I cannot think of a single thing they could do to..." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6857362) FR Franco R. President > "Support is efficient and updates come regularly." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6816865) RH Robert H. Owner > "After switching my platforms on other operating systems I couldn\`t use it anymore." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455) LG Luc G. Creative industry initiator > "Simple and straightforward, great UI, awesome and hasslefree software!" [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6886373) MF Michael F. Cinematographer and Career Coach > "I have to struggle to come up with something." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6201642) JR John R. admin > "I love the support I get from \[sensitive content hidden\] , everytime I need help. " [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7033618) AK Andrew K. Managing editor > "One or two people on an opt in mailing list can hit the spam button and I am threatened with a warning that I am sending..." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___3391801) DJ Doug J. Principal, Author, Publisher > "Help people proved very helpful a few years back when I was trying to install my smtp Account." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6456488) MR Marco R. Web Developer > "Not so easy to customize." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6080102) Mark L. Lay Pastor > "There's a really elegant mixture of cloud-based services (the email sending and report viewing) and native application." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6126789) SA Sayre A. Author > "There aren't many cons to this software, but one that does stand out for my use is that the open rate percentage and click..." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2877302) AB Andrei B. Branch Manager > "Automation for you campaigns saves you a lot of time and is a great feature that all email marketing apps should have." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750) SP Sheri P. HSE Manager > "Not used enough at my organization to warrant training and cost" [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4177266) VR Verified Reviewer CEO > "Some of the key features and benefits of Direct Mail include:- Easy to use and intuitive interface: Direct Mail's..." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4558778) RJ Rajesh J. Business Owner > "Currently we are not able to have put the excel format inside the body of the campaign." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2872490) AB Andrei B. Branch Manager > "Optimizing the emails for mobile view is a must nowadays and Direct Mail does this without any troubles." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750) SA Sayre A. Author > "It keeps me from obsessing over things which can sometimes cause me to nit pick something that doesn't need to be picked at." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2877302) JH Jason H. REALTOR > "Easy contact management" [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7005675) AR Abdelaziz R. Social Media Manager > "Customer service is difficult to reach when needed!" [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___4105630) JH Jason H. REALTOR > "Easy to use" [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___7005675) SK Stephen K. Editor & Publisher > "They really come after you when you violate their spam criteria. " [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2889639) RH Robert H. Owner > "Has a lot of features that ease my workflow." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455) DP Dave P. Global PR Director > "it does crash at least once a week, but that's the only downside." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2872392) RH Robert H. Owner > "Extremely fast for editing and creating the email campaigns." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6170455) AM Andrea M. owner > "really hard to find something I don't like" [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2871851) AB Andrei B. Branch Manager > "Managing the contacts is easy, importing them easy and sending the email easy again." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6280750) BL Bill L. Owner > "Difficult to understand layout schema." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2275600) JA Joseph A. IT Expert > "Direct Mail has incredible features that make email marketing so good." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___6298189) JB Jeni B. Director of Marketing and Communications > "Customer Service when you have a problem." [See full review](https://www.capterra.com/p/128355/Direct-Mail/#Capterra___2642675) [View Reviews](https://www.capterra.com/p/128355/Direct-Mail/reviews/) ## User interface [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) 4.34 (2,923) [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/) 4.78 (162) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Constant Contact Top features 36/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/31898/Constant-Contact/#features) Direct Mail 27/45 - A/B Testing - Activity Dashboard - AI Copilot - API - Autoresponders - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Newsletter Management - Personalization - Preview Functionality - Process/Workflow Automation - Product Recommendations - Real-Time Analytics - Reporting/Analytics - ROI Tracking - Subscriber Management - Template Management - Third-Party Integrations - WYSIWYG Editor [See all features](https://www.capterra.com/p/128355/Direct-Mail/#features) ### Recognition Constant Contact is recognized as a top-rated tool in 5 Capterra Shortlist reports Direct Mail Best Value Email MarketingSoftware (2022)  ### Deployment & support Constant Contact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Direct Mail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Constant Contact - By Constant Contact - Located in United States - Founded in 1998 Direct Mail - By e3 Software - Located in United States - Founded in 2002 ## Popular Comparisons [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) $12/month Price $9/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo) [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,398)](https://www.capterra.com/p/202338/Gmail/reviews/) $15/month Price $0 4.6 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/128355-202338/Direct-Mail-vs-Gmail) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/) $12/month Price $13/month 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/31898-110228/Constant-Contact-vs-MailChimp) [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,553)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $15/month Price $7/month 4.6 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/128355-247901/Direct-Mail-vs-Google-Workspace) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $12/month Price $15/month 4.2 Features 4.5 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/31898-79367/Constant-Contact-vs-ActiveCampaign) [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/) vs [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,451)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) $15/month Price Contact vendor for pricing 4.6 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/128355-227138/Direct-Mail-vs-Microsoft-Outlook) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $12/month Price $10/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-136603/Constant-Contact-vs-MailerLite) [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,600)](https://www.capterra.com/p/110228/MailChimp/reviews/) $15/month Price $13/month 4.6 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-128355/MailChimp-vs-Direct-Mail) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) $12/month Price $9/month 4.2 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/31898-147415/Constant-Contact-vs-EmailOctopus) [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/) $15/month Price $9/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/128355-132996/Direct-Mail-vs-brevo) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/) $12/month Price $17/month 4.2 Features 4.7 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-198994/Constant-Contact-vs-Systeme) [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/)[4.78 (162)](https://www.capterra.com/p/128355/Direct-Mail/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/) $15/month Price $10/month 4.6 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/128355-136603/Direct-Mail-vs-MailerLite)