Constant Contact vs Mad Mimi: Which is a better fit?

It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.

It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.

Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.

Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.

Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.

I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.

Ervin E

CAN

I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.

It is extremely easy to use: when I started, I knew absolutely nothing and I learned so much from them. The service is always reliable and the interface is so fun, which I love.

Samuel S

Digital Marketing Executive

The templates designs are very poor and customizing a template (colour, layout, etc) is too limited and difficult.

Michelle M

Owner, Acupuncturist

Great tech support, very responsive, although I very rarely need to reach out to them. I teach marketing to others and for those who are just getting into email marketing, I often recommend MadMimi.

Andrew A

Founder

There's been ZERO updates that I recall in the past 5 years using Mad Mimi. It seems that Go Daddy bought them out and they have no plans to update the service in any way.

Michelle M

Owner, Acupuncturist

Loved how super easy MadMimi is to set up and use, and how clean and crisp the emails are visually. I used this software for four years and always got compliments on my email designs.

Similarly, if you need "columns," you can fake it by creating a table in a text section, etc.

John J

Owner

Unlike many other email marketing companies, they also make it fun and have very quick, friendly, and helpful customer service reps.

Debra D

IT-Marketing

Absolutely nothing, as you get what you pay for and we get more.