# Compare Constant Contact vs Format 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Constant Contact and Format based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31898-157153/Constant-Contact-vs-Format

---

# Constant Contact vs Format Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Constant ContactFormat2/4 selected

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

[Format](https://www.capterra.com/p/157153/Format/)[4.7 (207)](https://www.capterra.com/p/157153/Format/reviews/)

[## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [2,911 reviews](#user-reviews)

Positive

2,514

Neutral

313

Negative

84

[## Format](https://www.capterra.com/p/157153/Format/)[4.7 (207)](https://www.capterra.com/p/157153/Format/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

IM

IM

SD

Based on [207 reviews](#user-reviews)

Positive

201

Neutral

5

Negative

1

## Summary

* * *

Key features rated by users

Features selected based on 17,248 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

3.9

Sales Pipeline Management

NA

Activity Dashboard

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

NA

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

\--

User satisfaction

User satisfaction

4.3

User reviews[2,911](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.7

User reviews[207](https://www.capterra.com/p/157153/Format/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.6

Customer support

4.8

Price starts from

Price starts from

$12Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$7Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals.

Best for

Photographers, videographers, artists, designers, models, architects and all creative professionals that are looking to build an online portfolio or portfolio website.

## User reviews

Pros & cons

SH

Samantha H.

Memebership Coordinator

> "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works really..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249)

JB

Jeanette B.

Development Associate

> "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047)

RS

Renee S.

Office Manager

> "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655)

Edmund S.

Board Advisor

> "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many choices."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770)

TW

Ty W.

Executive Director

> "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it would make the system..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362)

HR

Haley R.

Member Engagement

> "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358)

MD

Martin D.

Tech

> "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large National..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943)

HB

Holly B.

Real estate agent

> "It has an outdated template appearance which is not very customizable."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259)

VR

Verified Reviewer

Owner

> "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707)

RB

Rue B.

Associate Broker

> "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960)

Sarah M.

Owner

> "The add-ons such as video integration allows for accelerated digital campaigns that get results."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630)

TG

Tiffany G.

CEO, Co-Founder

> "Due to the price and reliability issues, I chose a different software for my marketing and communication."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271)

MBM

Mary Beth M.

Development Director

> "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254)

KF

Krista F.

Fund Development Coordinator

> "Their build feature could use some more options and sometimes the text editing function gets very glitchy."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336)

Imanol Alfonso P.

Content Creator

> "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178)

AC

Abbie C.

Managing Director

> "Sometimes there are glitches and the program goes out of use for a short time. "

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995)

TG

Tiffany G.

CEO, Co-Founder

> "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271)

VR

Verified Reviewer

Marketing Director

> "Sometimes my content images would not get as big as I would want them because of the constraints on the template size."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727)

Amber M.

Owner

> "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and congregation."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128)

MD

Martin D.

Tech

> "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943)

VR

Verified Reviewer

Owner

> "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707)

TR

Tessa R.

Marketing Specialist

> "There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just aren't..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358)

SD

Segun D.

Digital Marketing Manager

> "Automation features in Constant Contact saves time and streamline email marketing processes via aspects such as autoresponders."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7004641)

SS

Sonny S.

Admin

> "What I least like about constant contact is it's expensive proving relative to the competition out there"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952)

HC

Hilary C.

Owner

> "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their audience."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026)

AS

Alisha S.

Ast Project Manager

> "It's integration with wordpress is also really tricky, you cannot edit it to look better"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697)

MB

Maya B.

Social Media Manager

> "Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking lessons..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941)

TR

Tessa R.

Marketing Specialist

> "Additionally, mobile/tablet responsiveness isn't an option, so our emails show up differently depending on the device used."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358)

AT

Amanda T.

Marketing Coordinator

> "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational content on..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636)

SM

Serene M.

Head of Production and Development

> "Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6478581)

SC

Susan C.

Program Director

> "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service is..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432)

JM

Janet M.

Coordinator for Finance and Operations

> "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959)

CB

CJ B.

Director of Customer Advocacy

> "Helped us with marketing purposes: designing and scheduling email campaigns, managing various target audiences."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6802653)

MD

Melissa D.

Patient Coordinator

> "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434)

AT

Amanda T.

Marketing Coordinator

> "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and dermatology..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636)

JV

Justine V.

Co-Founder

> "I would often encounter glitches where the page would reload and I would lose my edits."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371)

MB

Maya B.

Social Media Manager

> "Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941)

Judith S.

Email Marketing Specialist

> "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration options.- To make the..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823)

Sarah M.

Owner

> "The data management tools help create actionable lists and campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630)

AM

Allyson M.

Director of External Relations

> "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310)

NR

Nichole R.

Program manager

> "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and people can register through..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966)

Shiva J.

ASSISTANT MANAGER

> "Some users have reported that Constant Contact's pricing can be higher compared to other email marketing solutions, particularly for businesses with larger contact..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4708296)

VR

Verified Reviewer

Director

> "I like to schedule the emails so they are sent while I'm on vacation (like a Christmas card, for example)."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7058415)

Ajay Singh R.

Manager inside sales

> "Creating a template is tuff in this app, due to less options available to edit"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6416142)

AS

Andrea S.

Pastor

> "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418)

VR

Verified Reviewer

Director of Marketing and Communications

> "Emails end up in spam sometimes."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "I appreciate how quickly I can shape campaigns without overthinking design—the templates are clean and easy to tweak."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7068936)

LR

Leah R.

Office Mng.

> "sometimes it is hard to get an email out or generated."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6785962)

AJ

Alec J.

Director, Product and Marketing

> "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689)

NC

Nick C.

Clinical Director

> "Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data we..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4999681)

KS

Katie S.

Operations Manager

> "It works well for small businesses or anyone wanting to get professional email campaigns out quickly without a steep learning curve. While the cost can be higher..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6881798)

VR

Verified Reviewer

General Manager of Manugacturing

> "Sometimes the email is spammed or hasn't reached the recipient's default inbox."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476)

VR

Verified Reviewer

Development Manager

> "Learning center and webinars and useful and stick to the skills I need, give me opportunity to feel comfortable exploring functionality on my own."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879901)

SF

Sarah F.

Owner

> "I wanted more templates as i am not very good at sending emails for my boutique."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353)

JM

Janet M.

Coordinator for Finance and Operations

> "It's also easy to create mailing lists and it integrates with our software to sync updates to contacts emails."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959)

JB

Julia B.

Director of Communications

> "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900)

AG

Anna G.

Digital Marketing Manager

> "The fonts, colors, and layouts make it easy to keep my branding in every email I send."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6874862)

AZ

Adam Z.

Marketing Director

> "Your email will sometimes find its way into the recipients trash or spam folder."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909)

VR

Verified Reviewer

Marketing and Communications Specialist

> "The interface is so much more approachable than other applications and developing email campaigns are so easy and quick."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7064782)

SK

Sam K.

Executive Director

> "It sounded good but the way they bill us it equalled to us losing 2 months of value."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381)

EW

Elizabeth W.

Finance team

> "Connection to our database, clear and easy to analyse stats including individual engagement and very easy to create and design email campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879145)

EL

Evan L.

Director of Agency Solutions

> "It can get expensive quickly. And support is not the best - they don’t seem to know the product well."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6781674)

Jacob S.

Program Manager

> "Solid platform with plenty of features for those working within a smaller budget and not needing full customization"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6864538)

MM

Marsha M.

Owner

> "They pictures often get flipped and it very difficult to get them to face the right direction."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231)

AS

Aaron S.

Graphic Designer

> "The email editor is straightforward and the templates make it easy to design clean campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7111571)

SA

Selasi A.

Communications Associate

> "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but you..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365)

SK

Sam K.

Executive Director

> "The control over content design has been good for our small organization as the staff were able to learn the basics very quickly."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381)

BL

Brie L.

CSC

> "Difficulty in coding into emails and codes not working"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356)

AA

Adegboyega A.

Ticketing Agent

> "Constant Contact offers a wide range of email templates which makes it easy and quick to create and customize marketing emails."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6372490)

Hedi S.

informatique

> "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615)

MN

Melissa N.

Owner

> "It allows you to use templates that look professional to represent your business."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6850331)

Kelly A.

Marketing Associate

> "We're still finding some design limitations when attempting to create more visually distinctive email campaigns particularly with the Canva integration since is..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4802656)

AC

Abbie C.

Managing Director

> "It helps us advertise all of our programs"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995)

SD

Stephen D.

Business Manager

> "The multichannel campaigns are not as well supported by the knowledge bank as I would like."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6360874)

LC

Leah C.

Communications Specialist

> "I love that Constant Contact saves my previously sent documents."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7044638)

Hedi S.

informatique

> "One aspect I found a bit less satisfactory is the cost, which can be high for small businesses."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615)

Ilich Rafael T.

Visiting Lecturer

> "What I like the most about the Constant Contact is the ease of use of the program and the different templates that can be found in their library, and the..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6348663)

JK

Jessica K.

Development and Communications Manager

> "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498)

SC

Susan C.

Program Director

> "Also, the flexibility, ease of use, the many templates, not just email marketing, but surveys, event registration and management, ability to test your message..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432)

Delly S.

Telemarketer

> "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195)

[View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

IM

Ian M.

freelance photographer and videographer

> "My favourite thing has been just playing around with the layout and getting things the way i want them to look for my..."

[See full review](https://www.capterra.com/p/157153/Format/#Capterra___3497079)

HF

Heather F.

Freelance Designer and Artist

> "The caps on the number of images or projects I could include felt very limiting, but the next tier of subscription felt..."

[See full review](https://www.capterra.com/p/157153/Format/#Capterra___4223731)

IM

Ian M.

freelance photographer and videographer

> "its all new to me making a website and the staff/ team have been so helpful."

[See full review](https://www.capterra.com/p/157153/Format/#Capterra___3497079)

HF

Heather F.

Freelance Designer and Artist

> "For the price I was paying, I felt that I wasn't getting the most out of my investment."

[See full review](https://www.capterra.com/p/157153/Format/#Capterra___4223731)

SD

Stacy D.

Arts Department Chair

> "The customer service people are knowledgeable, king, and patient. "

[See full review](https://www.capterra.com/p/157153/Format/#Capterra___3462729)

FP

Frank P.

photographer

> "Perhaps they folded when they got an anonymous compliant? Or maybe they just don't like art, free expression, ideas and..."

[See full review](https://www.capterra.com/p/157153/Format/#Capterra___2377139)

DB

Darren B.

Photographer

> "Stunning templates."

[See full review](https://www.capterra.com/p/157153/Format/#Capterra___3541515)

AW

Alex W.

Photographer

> "One thing I dislike about Format is that you cannot pay for a 6 month plan."

[See full review](https://www.capterra.com/p/157153/Format/#Capterra___2174386)

[View Reviews](https://www.capterra.com/p/157153/Format/reviews/)

## User interface

4.34 (2,911)

[Format](https://www.capterra.com/p/157153/Format/)

4.74 (207)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Constant Contact

Top features

24/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/31898/Constant-Contact/#features)

Format

4/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/157153/Format/#features)

### Recognition

No recognitions have been awarded to Constant Contact

No recognitions have been awarded to Format

### Deployment & support

Constant Contact

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Format

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Constant Contact

-   By Constant Contact
-   Located in United States
-   Founded in 1998

Format

-   By Ideaform
-   Located in Canada
-   Founded in 2010

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Contact vendor for pricing

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