Constant Contact vs BirdSeed: Which is a better fit?

It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.

It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.

Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.

Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.

Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.

I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.

Ervin E

CAN

I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.

I loved that I would allow me to add a chat function to my site that I could customize to send clients to different places. Being able to schedule meetings directly in the chat was really nice.

Carol C

president

I wrote a harsh review -- and now my tail is between my legs because it was ME that was the problem.

Fonda F

Marketing

I am not a long time user but am super excited to see where I will be able to take my business with this tool.

Fonda F

Marketing

My score of the likelihood of recommending is lower only because I am having trouble embedding the snippet. I really think it is my site, but I have to doublecheck it.

Fonda F

Marketing

I love that this tool can grow with my business either by volume or variety of the need of the customer. It is nonintrusive especially in the mobile experience which is so important.

Rithvik R

Chief Executive Officer

Popup were annoying my users but now with birdseed changed everything.

Dustin D

Director of UX development, social media and SEO/SEM

Love the knowledge base and video features. The tool does a great job of giving you a support dashboard/chat bubble for your site.

Janeris J

Photographer

I don't see anything I don't like. If I ever need something, they try to roll out specific features quickly.