# Compare Constant Contact vs Podium 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Constant Contact and Podium based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31898-164285/Constant-Contact-vs-Podium

---

# Constant Contact vs Podium Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Constant ContactPodium2/4 selected

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.3 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

[## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [2,923 reviews](#user-reviews)

Positive

2,523

Neutral

316

Negative

84

[## Podium](https://www.capterra.com/p/164285/Podium/)[4.3 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.3

Customer Service

4

Reviews Sentiment

Based on [522 reviews](#user-reviews)

Positive

436

Neutral

27

Negative

59

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 14,181 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.6

Campaign Scheduling

4.7

Newsletter Management

\--

Email Tracking

4.8

Customizable Branding

4.1

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

NA

Campaign Scheduling

1.0

Newsletter Management

NA

Email Tracking

NA

Customizable Branding

NA

User satisfaction

User satisfaction

4.3

User reviews[2,923](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.3

User reviews[522](https://www.capterra.com/p/164285/Podium/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

3.9

Customer support

4.0

Price starts from

Price starts from

$12Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals.

Best for

Podium caters to businesses across automotive, health and wellness, home services, and retail industries.

## User reviews

Pros & cons

VR

Verified Reviewer

Director of Audio Visual and IT

> "What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478)

Edmund S.

Board Advisor

> "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770)

VR

Verified Reviewer

Director of Audio Visual and IT

> "One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478)

HR

Haley R.

Member Engagement

> "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358)

SH

Samantha H.

Memebership Coordinator

> "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249)

JB

Jeanette B.

Development Associate

> "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047)

RS

Renee S.

Office Manager

> "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655)

SM

Sherry M.

Executive Manager

> "The cons of using Constant Contact included difficulty in creating the emails - the system was not easy to work with. "

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7137156)

TW

Ty W.

Executive Director

> "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it would make the..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362)

HB

Holly B.

Real estate agent

> "It has an outdated template appearance which is not very customizable."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259)

VR

Verified Reviewer

Owner

> "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707)

VC

Valerie C.

Marketing Manager

> "Emails look very clunky and do not appear as clean or as responsive as they should."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181)

Sarah M.

Owner

> "The add-ons such as video integration allows for accelerated digital campaigns that get results."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630)

TG

Tiffany G.

CEO, Co-Founder

> "Due to the price and reliability issues, I chose a different software for my marketing and communication."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271)

Imanol Alfonso P.

Content Creator

> "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178)

KF

Krista F.

Fund Development Coordinator

> "Their build feature could use some more options and sometimes the text editing function gets very glitchy."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336)

BB

Bree B.

Ops Coordinator

> "Its drag-and-drop editor allows users to craft professional emails without technical expertise."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127224)

AC

Abbie C.

Managing Director

> "Sometimes there are glitches and the program goes out of use for a short time. "

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995)

TG

Tiffany G.

CEO, Co-Founder

> "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271)

VR

Verified Reviewer

Marketing Director

> "Sometimes my content images would not get as big as I would want them because of the constraints on the template size."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727)

Amber M.

Owner

> "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and congregation."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128)

VR

Verified Reviewer

Founder

> "What I don’t like is that the platform becomes expensive as your contact list grows."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756)

VC

Valerie C.

Marketing Manager

> "It was generally fine, but it was not the cleanest system to use. If you're looking for an affordable option, but do not require a lot of branding or..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181)

SS

Sonny S.

Admin

> "What I least like about constant contact is it's expensive proving relative to the competition out there"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952)

VR

Verified Reviewer

Owner

> "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707)

RB

Rue B.

Associate Broker

> "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960)

SD

Segun D.

Digital Marketing Manager

> "Automation features in Constant Contact saves time and streamline email marketing processes via aspects such as autoresponders."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7004641)

SM

Serene M.

Head of Production and Development

> "Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6478581)

HC

Hilary C.

Owner

> "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their audience."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026)

MD

Melissa D.

Patient Coordinator

> "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434)

MB

Maya B.

Social Media Manager

> "Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941)

JV

Justine V.

Co-Founder

> "I would often encounter glitches where the page would reload and I would lose my edits."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371)

AT

Amanda T.

Marketing Coordinator

> "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636)

Judith S.

Email Marketing Specialist

> "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration options.- To make..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823)

SC

Susan C.

Program Director

> "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432)

AM

Allyson M.

Director of External Relations

> "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310)

MD

Martin D.

Tech

> "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943)

Ajay Singh R.

Manager inside sales

> "Creating a template is tuff in this app, due to less options available to edit"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6416142)

AT

Amanda T.

Marketing Coordinator

> "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636)

MD

Martin D.

Tech

> "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943)

MB

Maya B.

Social Media Manager

> "Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941)

VR

Verified Reviewer

Director of Marketing and Communications

> "Emails end up in spam sometimes."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667)

Sarah M.

Owner

> "The data management tools help create actionable lists and campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630)

AS

Alisha S.

Ast Project Manager

> "It's integration with wordpress is also really tricky, you cannot edit it to look better"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697)

NR

Nichole R.

Program manager

> "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and people can register..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966)

NC

Nick C.

Clinical Director

> "Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4999681)

VR

Verified Reviewer

Director

> "I like to schedule the emails so they are sent while I'm on vacation (like a Christmas card, for example)."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7058415)

VR

Verified Reviewer

General Manager of Manugacturing

> "Sometimes the email is spammed or hasn't reached the recipient's default inbox."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476)

AS

Andrea S.

Pastor

> "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418)

SF

Sarah F.

Owner

> "I wanted more templates as i am not very good at sending emails for my boutique."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353)

DW

Destinee W.

General Manager

> "Like the ability for branding and templates, makes keeping everything cohesive easy."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119537)

JB

Julia B.

Director of Communications

> "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "I appreciate how quickly I can shape campaigns without overthinking design—the templates are clean and easy to tweak."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7068936)

AZ

Adam Z.

Marketing Director

> "Your email will sometimes find its way into the recipients trash or spam folder."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909)

MBM

Mary Beth M.

Development Director

> "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254)

SK

Sam K.

Executive Director

> "It sounded good but the way they bill us it equalled to us losing 2 months of value."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381)

RS

Radha S.

Legal Assistant

> "The platform is intuitive and easy to navigate, making it well‑suited for creating and sending email campaigns efficiently."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127813)

MM

Marsha M.

Owner

> "They pictures often get flipped and it very difficult to get them to face the right direction."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231)

AJ

Alec J.

Director, Product and Marketing

> "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689)

SA

Selasi A.

Communications Associate

> "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365)

VR

Verified Reviewer

Founder

> "Overall, Constant Contact is a reliable platform for us due to the straightforward way to manage email marketing."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756)

BL

Brie L.

CSC

> "Difficulty in coding into emails and codes not working"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356)

KS

Katie S.

Operations Manager

> "It works well for small businesses or anyone wanting to get professional email campaigns out quickly without a steep learning curve. While the cost can be..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6881798)

JM

Janet M.

Coordinator for Finance and Operations

> "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959)

VR

Verified Reviewer

Director of Audio Visual and IT

> "It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478)

Hedi S.

informatique

> "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615)

VR

Verified Reviewer

Development Manager

> "Learning center and webinars and useful and stick to the skills I need, give me opportunity to feel comfortable exploring functionality on my own."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879901)

Kelly A.

Marketing Associate

> "We're still finding some design limitations when attempting to create more visually distinctive email campaigns particularly with the Canva integration..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4802656)

AG

Anna G.

Digital Marketing Manager

> "The fonts, colors, and layouts make it easy to keep my branding in every email I send."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6874862)

SD

Stephen D.

Business Manager

> "The multichannel campaigns are not as well supported by the knowledge bank as I would like."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6360874)

VR

Verified Reviewer

Marketing and Communications Specialist

> "The interface is so much more approachable than other applications and developing email campaigns are so easy and quick."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7064782)

Hedi S.

informatique

> "One aspect I found a bit less satisfactory is the cost, which can be high for small businesses."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615)

EW

Elizabeth W.

Finance team

> "Connection to our database, clear and easy to analyse stats including individual engagement and very easy to create and design email campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879145)

JK

Jessica K.

Development and Communications Manager

> "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498)

Jacob S.

Program Manager

> "Solid platform with plenty of features for those working within a smaller budget and not needing full customization"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6864538)

Delly S.

Telemarketer

> "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195)

AS

Aaron S.

Graphic Designer

> "The email editor is straightforward and the templates make it easy to design clean campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7111571)

TA

Taryn A.

Business Operations Supervisor

> "I don't like that they charge you based off of the amount of contacts you have."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6517771)

SK

Sam K.

Executive Director

> "The control over content design has been good for our small organization as the staff were able to learn the basics very quickly."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381)

DJ

Deidre J.

Sr. Pastor

> "It was too expensive for my limited email list when I was just starting out."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6341645)

[View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

JA

Jhovanny A.

Receptionist- New Client Liaison

> "What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages,..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7067082)

IS

Ilayda S.

Marketing Director

> "It’s obviously designed with service businesses in mind, so some features that are common in retail, like inventory..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331)

ClJ

Céline J.

Social Media Manager

> "It works well with our setup — we can send payment links and bulk SMS to clients quickly and securely."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6873049)

JL

Jessica L.

Dispatcher, Project manager, Purchasing manager

> "The typed transcripts are not always accurate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7097935)

IS

Ilayda S.

Marketing Director

> "I love that I can respond to customer inquiries via SMS quickly, while not switching between platforms including sending..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331)

RM

Rowena M.

online seller

> "From an admin perspective, the mobile app is less enlightening than the browser version.- Monitoring conversations is..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

EB

Eli B.

CEO

> "From the Podium dashboard, you are able to connect with your past customers via email or text to prequalify their experience..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779)

CW

Casey W.

Office Manager

> "The anayltics dashboard is not very deep and there are times where i didnt receive alerts."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6504344)

HL

Holly L.

Business Development Manager

> "Great way to get Reviews with easy text and email links to send."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6480197)

SW

Sean W.

Vice President

> "They did provide one less month payment , but that was not even close to many months with no proper service."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240)

WS

Whitney S.

Paralegal

> "I like the platform for messaging to our clients."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

RG

Ravin G.

CEO

> "Do your own research before investing your time and money here."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6885478)

ML

Michael L.

President and Physician

> "I like the ability to integrate my business landline number with SMS capability. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

WS

Whitney S.

Paralegal

> "We had several outages, and it was the worst because our clients could not get ahold of us."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

BB

Brendan B.

Sales Consultant

> "So easy to send secure payment links and send mass-messages."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6546850)

ZD

Zach D.

director

> "The interface can be a little overwhelming at times."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6773800)

Jennifer K.

Marketing Manager

> "Easy for our employees to use on both mobile and desktop."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136)

JB

Jessica B.

Marketing Manager

> "Not being able to contact a person with issues."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

VS

Vikas S.

office manager

> "One of the notable features of Podium is its ability to help businesses improve their online reputation by automating the..."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528)

JT

Justin T.

COO

> "Absolute predatory and bottom notch customer service."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7036877)

SW

Sam W.

Service Advisor

> "In less than 1 month, Podium has helped grow communications with customers and provided positive feedback for the business."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4923823)

SW

Sean W.

Vice President

> "Continuous IT tickets that had months with inadequate service."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240)

HR

Heather R.

Office Manager

> "I didn't have any issues with the program while using it"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6540937)

EB

Eli B.

CEO

> "You may only want to use podium for one specific feature and have to pay for an annual plan that includes features you don't..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779)

RA

Rick A.

Attorney

> "All in one interface, mostly seamless communication portal, partial functionality standalone app."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6169494)

AD

Andy D.

President

> "It took over three months for them to release my phone number ($1800), and now they are saying that I "automatically" signed..."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

TQ

Tyler Q.

Director of Business Development

> "We found a more robust cost effective solution for our company with Sinch MessageMedia."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

Julie Anna E.

Marketing Manager

> "We had a manager leave at our company and they continued sending emails to her email address for a year and a half! Despite..."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

HDD

H David D.

Installed Sales Manager

> "Easy to communicate with customers, request reviews and get payments either at the jobsite or from the office. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6004170)

WS

Whitney S.

Paralegal

> "Podium phones is the worst."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

JF

Josh F.

COO

> "Podium helps us track our Google reviews, collect payments, and communicate with customers"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829636)

Brandon B.

Owner

> "They will make HUGE mistakes like porting away your personal number with NO accountability or concerns for your business."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6236312)

LV

Leah V.

Admin Assistant

> "We were pleased with the Podium texting feature that patients could communicate in this form and begin a chat from our..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3559690)

TQ

Tyler Q.

Director of Business Development

> "It took 2 billing cycles and a few calls to finally cancel."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

AM

Atendi M.

IT Manager

> "It supports live chat and makes meeting customer satisfaction easy"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401)

Scott S.

Owner

> "the worst company I've ever dealt with!"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6712204)

RM

Rowena M.

online seller

> "The Facebook integration makes it simple to turn messages into leads.+ "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

LA

Lisa A.

Owner

> "Quickbooks lack of integration and sane for PestRoutes"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4862935)

TH

Trinity H.

General Manager

> "I like that chats are assigned to the person that answers and then disapears from others use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6145420)

ML

Michael L.

President and Physician

> "It was good until I stumbled upon problems on their end, and they do not respond to these problems in a timely fashion. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

JB

Jessica B.

Marketing Manager

> "How easy everything is to use."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496)

ML

Michael L.

President and Physician

> "I hope they iron out their problems so I don't ever have to speak to anyone at Podium Customer Service. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

WS

Whitney S.

Paralegal

> "The interface is user friendly and very easy to navigate."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590)

Julie Anna E.

Marketing Manager

> "Today I got a 16 step instructions document from a rep, with no help."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

Jennifer K.

Marketing Manager

> "Easy setup on our website."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136)

DM

Dickson M.

Cyber security

> "Does not offer notifications or gives too many alerts, is difficult to identify or locate the person you are speaking with,..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751)

CR

Cheyenne R.

MA

> "Easy to navigate and gets the job done fairly quickly"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6461937)

TQ

Tyler Q.

Director of Business Development

> "We no longer using Podium due to price."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434)

DM

Dickson M.

Cyber security

> "Having discussions assigned to me allows me to quickly begin addressing inquiries and setting up appointments with clients."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751)

CB

Caitlin B.

Payroll and Tax Coordinator

> "There are updates often that change the layout and can make it difficult to navigate while getting used to the new layout."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3685274)

DP

Dan P.

Marketing

> "We enjoy gathering reviews from customers that have either purchased a vehicle or serviced a vehicle at our dealership."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4376893)

EH

Elle H.

Marketing Director

> "The payment processing was not something we could use because it doesn't sync up with your website or inventory."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3940446)

AM

Atendi M.

IT Manager

> "It makes handling customer experience easy"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401)

ML

Michael L.

President and Physician

> "They very rarely respond in a timely fashion."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

WS

Wiatt S.

Receptionist

> "Podium is useful in billing, scheduling, assisting patients at home, and reducing phone calls in the clinic which makes a..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3487106)

MH

Michaela H.

Marketing Manager

> "Their sales team is relentless and a little on the shady side."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6067297)

AW

Amanda W.

Administrative Assistant

> "The texting feature is really convenient for our patients and they like being able to get real-time responses without having..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3030785)

KK

Kat K.

Owner

> "I had to dispute with my credit card company through several months, and now I’m being harassed by them for an outstanding..."

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___4669007)

EB

Evan B.

Owner

> "Sales was good. Once I paid money, I was literally forgotten about, not one person would train me or get back to me and..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829478)

DK

Devon K.

Sales Associate

> "Price was definetely not a good aspect of this product"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6243444)

DP

Dana P.

Brand Ambassador

> "Well, I didn't get the competitive they promised me, but I love their automated posts for a 4 star and above rating."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4787932)

Julie Anna E.

Marketing Manager

> "Communication is a huge issue."

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016)

RM

Rowena M.

online seller

> "It is simple to utilize for the entire crew here."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638)

VR

Verified Reviewer

Director of Institutional Sales

> "Now the customer service help feels like I'm chatting with overworked, underpaid, and uninterested grumpy teenagers."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

DR

Diego R.

Practice Director

> "The responses would show up on our Google page within a day."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3855197)

VR

Verified Reviewer

Director of Institutional Sales

> "The employees and I complained so much about the glitch issues of Swell that our company returned to Podium. "

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912)

JT

Jacqueline T.

csr

> "Its very user friendly as well as reliable and has alot of useful features for small and big businesses."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3863032)

AD

Andy D.

President

> "This has been an awful experience. "

[See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976)

RV

Robin V.

Administrator

> "Loved the fact that I could email and text on the same screen."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4319516)

ML

Michael L.

President and Physician

> "Customer service is horrific. "

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175)

DW

Darren W.

Marketing Coordinator

> "The UX may not be as great as Podium but the delivery rates are much better which is leading to us having more leads (and..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

KW

Kevin W.

Owner

> "I tried to work through the onboarding team to see if there was something I was missing but couldn't get a response and when..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3484335)

Jordan B.

VP

> "It is expensive but allows us to reach our clients and accept payments the way that they want to and in a secure way."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2889926)

DW

Darren W.

Marketing Coordinator

> "I began to question the validity of Podiums claims and asked numerous times if they could provide an actual report on sends..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

SC

Shauna C.

Operations Manager

> "Our customers are happy with the communication options that we have."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4377565)

MC

Mikey C.

VP Marketing

> "Eventually support dropped off and no longer saw the value in the pricing"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4765030)

AA

Amanda A.

Insurance Claims Manager

> "We use it daily to text with our customers who love to communicate via text messages."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3297042)

DW

Darren W.

Marketing Coordinator

> "Had brought countless questions and issues I was noticing with the platform on missing leads and review requests not..."

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325)

CD

Charles D.

BDC Director

> "Generated almost 1300 reviews with an aggregate 4.7 rating on Google in just 3 years"

[See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3607589)

VS

Vikas S.

office manager

> "one potential downside of Podium is its pricing"

[See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528)

[View Reviews](https://www.capterra.com/p/164285/Podium/reviews/)

## User interface

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

4.34 (2,923)

[Podium](https://www.capterra.com/p/164285/Podium/)

4.26 (522)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Constant Contact

Top features

36/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/31898/Constant-Contact/#features)

Podium

14/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/164285/Podium/#features)

### Recognition

Constant Contact is recognized as a top-rated tool in 5 Capterra Shortlist reports

Podium is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Constant Contact

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Podium

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Constant Contact

-   By Constant Contact
-   Located in United States
-   Founded in 1998

Podium

-   By Podium
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

vs

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4.2

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4.6

4.3

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[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

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4.3

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[View full comparison](https://www.capterra.com/compare/31898-110228/Constant-Contact-vs-MailChimp)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

Contact vendor for pricing

Price

$99/month

4.2

Features

4.7

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144990-164285/Referral-Marketing-Automation-vs-Podium)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$12/month

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$15/month

4.2

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4.5

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/31898-79367/Constant-Contact-vs-ActiveCampaign)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Thryv](https://www.capterra.com/p/156926/Thryv/)[4.18 (514)](https://www.capterra.com/p/156926/Thryv/reviews/)

Contact vendor for pricing

Price

$244/month

4.2

Features

4.1

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/156926-164285/Thryv-vs-Podium)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

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4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/31898-136603/Constant-Contact-vs-MailerLite)

[Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/)

vs

[Swell](https://www.capterra.com/p/172802/Swell/)[4.59 (357)](https://www.capterra.com/p/172802/Swell/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/164285-172802/Podium-vs-Swell)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

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$9/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/31898-147415/Constant-Contact-vs-EmailOctopus)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

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Features

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4.3

Ease of Use

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[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,229)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

$12/month

Price

$15/month

4.2

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-171840/Constant-Contact-vs-HubSpot-Marketing)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,923)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$12/month

Price

$14.99/month

4.2

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/31898-178819/Constant-Contact-vs-EngageBay-Marketing)