# Compare Constant Contact vs Podium 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Constant Contact and Podium based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31898-164285/Constant-Contact-vs-Podium --- # Constant Contact vs Podium Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Constant ContactPodium2/4 selected [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) [Podium](https://www.capterra.com/p/164285/Podium/)[4.3 (522)](https://www.capterra.com/p/164285/Podium/reviews/) [## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [2,934 reviews](#user-reviews) Positive 2,534 Neutral 316 Negative 84 [## Podium](https://www.capterra.com/p/164285/Podium/)[4.3 (522)](https://www.capterra.com/p/164285/Podium/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.3 Customer Service 4 Reviews Sentiment Based on [522 reviews](#user-reviews) Positive 436 Neutral 27 Negative 59 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 3,704 reviews from campaign management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Email Management 4.7 Contact Management 4.4 Contact Database 4.5 Data Import/Export 4.3 Campaign Analytics 4.4 \--%Fit Not enough reviews Feature ratings Email Management 3.7 Contact Management \-- Contact Database 5.0 Data Import/Export 2.9 Campaign Analytics \-- User satisfaction User satisfaction 4.3 User reviews[2,934](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.2 User satisfaction 4.3 User reviews[522](https://www.capterra.com/p/164285/Podium/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 3.9 Customer support 4.0 Price starts from Price starts from $12Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals. Best for Podium caters to businesses across automotive, health and wellness, home services, and retail industries. ## User reviews Pros & cons AF Avery F. Artist and Tour Manager > "It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a heavy administrative..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618) AF Avery F. Artist and Tour Manager > "Additionally, the advanced automation options (complex behavioral scenarios) remain a bit more limited and less flexible than what other specialized marketing..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618) VR Verified Reviewer Director of Audio Visual and IT > "What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) Edmund S. Board Advisor > "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770) VR Verified Reviewer Director of Audio Visual and IT > "One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) HR Haley R. Member Engagement > "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358) VR Verified Reviewer Admin > "The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track engagement." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880) JB Jeanette B. Development Associate > "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047) RS Renee S. Office Manager > "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655) SM Sherry M. Executive Manager > "The cons of using Constant Contact included difficulty in creating the emails - the system was not easy to work with. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7137156) VR Verified Reviewer Admin > "It’s a dependable and accessible solution for email marketing that helps streamline communication and grow audience engagement with minimal effort." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880) HB Holly B. Real estate agent > "It has an outdated template appearance which is not very customizable." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259) TW Ty W. Executive Director > "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it would make the..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362) Bella C. Client Services Director > "Sometimes I feel a lack of personalization options in email templates." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) James G. Senior Manager, Infrastructure Engineering > "Campaign creation is also straightforward enough that non-technical users can build and send clean emails without IT standing nearby with a wrench and a..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7176205) JH Jenny H. Communications Director > "One downside I’ve experienced with Constant Contact is that the platform can glitch fairly often." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7158350) VR Verified Reviewer Owner > "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) VC Valerie C. Marketing Manager > "Emails look very clunky and do not appear as clean or as responsive as they should." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181) Quentin J. IT Manager > "It makes it simple to create professional email campaigns, manage contact lists, and tract key performance metrics." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7178560) VR Verified Reviewer Marketing Director > "Sometimes my content images would not get as big as I would want them because of the constraints on the template size." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727) Imanol Alfonso P. Content Creator > "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178) VR Verified Reviewer Founder > "What I don’t like is that the platform becomes expensive as your contact list grows." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756) BB Bree B. Ops Coordinator > "Its drag-and-drop editor allows users to craft professional emails without technical expertise." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127224) SS Sonny S. Admin > "What I least like about constant contact is it's expensive proving relative to the competition out there" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952) SH Samantha H. Memebership Coordinator > "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249) RB Rue B. Associate Broker > "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960) Amber M. Owner > "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and congregation." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128) SM Serene M. Head of Production and Development > "Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6478581) DN Deontay N. Recruiting Manager > "I like constant contact because it helps make contacting clients and talent alot easier when trying to search a contact number" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175884) TG Tiffany G. CEO, Co-Founder > "Due to the price and reliability issues, I chose a different software for my marketing and communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) James G. Senior Manager, Infrastructure Engineering > "Contacts are easy to store, organize, and segment, which makes it simple to reach the right audience for short-lived campaigns, seasonal messages, one-off..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7176205) KF Krista F. Fund Development Coordinator > "Their build feature could use some more options and sometimes the text editing function gets very glitchy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336) VC Valerie C. Marketing Manager > "It was generally fine, but it was not the cleanest system to use. If you're looking for an affordable option, but do not require a lot of branding or robust..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181) AC Abbie C. Managing Director > "Sometimes there are glitches and the program goes out of use for a short time. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995) VR Verified Reviewer Owner > "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) JV Justine V. Co-Founder > "I would often encounter glitches where the page would reload and I would lose my edits." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371) SD Segun D. Digital Marketing Manager > "Automation features in Constant Contact saves time and streamline email marketing processes via aspects such as autoresponders." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7004641) Judith S. Email Marketing Specialist > "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration options.- To make the..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823) HC Hilary C. Owner > "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their audience." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026) AM Allyson M. Director of External Relations > "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310) MB Maya B. Social Media Manager > "Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941) Ajay Singh R. Manager inside sales > "Creating a template is tuff in this app, due to less options available to edit" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6416142) AT Amanda T. Marketing Coordinator > "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational content..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) MD Martin D. Tech > "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) SC Susan C. Program Director > "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service is..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432) VR Verified Reviewer Director of Marketing and Communications > "Emails end up in spam sometimes." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667) MD Martin D. Tech > "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large National..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) AS Alisha S. Ast Project Manager > "It's integration with wordpress is also really tricky, you cannot edit it to look better" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697) AT Amanda T. Marketing Coordinator > "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and dermatology..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) NC Nick C. Clinical Director > "Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data we..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4999681) RJ Rashaad J. Junior A and R Associate > "The analytics are also useful for getting a better idea of what works with the audience and adjusting certain content." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429) VR Verified Reviewer General Manager of Manugacturing > "Sometimes the email is spammed or hasn't reached the recipient's default inbox." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476) BR Bradley R. IT Director > "It reduced the time needed to send professional campaigns and improved consistency in customer communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7147199) SF Sarah F. Owner > "I wanted more templates as i am not very good at sending emails for my boutique." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353) MB Maya B. Social Media Manager > "Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941) JB Julia B. Director of Communications > "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900) NR Nichole R. Program manager > "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and people can register..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966) AZ Adam Z. Marketing Director > "Your email will sometimes find its way into the recipients trash or spam folder." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909) RJ Rashaad J. Junior A and R Associate > "The templates available make it easy to create clean-looking emails without needing any special technical skills." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429) MM Marsha M. Owner > "They pictures often get flipped and it very difficult to get them to face the right direction." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231) AS Andrea S. Pastor > "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418) SA Selasi A. Communications Associate > "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but you..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365) DW Destinee W. General Manager > "Like the ability for branding and templates, makes keeping everything cohesive easy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119537) BL Brie L. CSC > "Difficulty in coding into emails and codes not working" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356) Bella C. Client Services Director > "I mostly use its email templates, which save me much of my time and keep a professional approach." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) JM Janet M. Coordinator for Finance and Operations > "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959) Sarah M. Owner > "The add-ons such as video integration allows for accelerated digital campaigns that get results." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630) MD Melissa D. Patient Coordinator > "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434) MBM Mary Beth M. Development Director > "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254) Hedi S. informatique > "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) RS Radha S. Legal Assistant > "The platform is intuitive and easy to navigate, making it well‑suited for creating and sending email campaigns efficiently." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127813) Hedi S. informatique > "One aspect I found a bit less satisfactory is the cost, which can be high for small businesses." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) Bella C. Client Services Director > "Constant Contact has helped us maintain communication with our clients via targeted campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) JK Jessica K. Development and Communications Manager > "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498) AJ Alec J. Director, Product and Marketing > "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689) Delly S. Telemarketer > "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195) TG Tiffany G. CEO, Co-Founder > "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) TA Taryn A. Business Operations Supervisor > "I don't like that they charge you based off of the amount of contacts you have." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6517771) VR Verified Reviewer Founder > "Overall, Constant Contact is a reliable platform for us due to the straightforward way to manage email marketing." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756) TR Tessa R. Marketing Specialist > "There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358) [View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/) JA Jhovanny A. Receptionist- New Client Liaison > "What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages,..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7067082) IS Ilayda S. Marketing Director > "It’s obviously designed with service businesses in mind, so some features that are common in retail, like inventory integration..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331) ClJ Céline J. Social Media Manager > "It works well with our setup — we can send payment links and bulk SMS to clients quickly and securely." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6873049) JL Jessica L. Dispatcher, Project manager, Purchasing manager > "The typed transcripts are not always accurate." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7097935) IS Ilayda S. Marketing Director > "I love that I can respond to customer inquiries via SMS quickly, while not switching between platforms including sending..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6788331) CW Casey W. Office Manager > "The anayltics dashboard is not very deep and there are times where i didnt receive alerts." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6504344) EB Eli B. CEO > "From the Podium dashboard, you are able to connect with your past customers via email or text to prequalify their experience..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779) SW Sean W. Vice President > "They did provide one less month payment , but that was not even close to many months with no proper service." [See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240) HL Holly L. Business Development Manager > "Great way to get Reviews with easy text and email links to send." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6480197) RG Ravin G. CEO > "Do your own research before investing your time and money here." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6885478) WS Whitney S. Paralegal > "I like the platform for messaging to our clients." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590) WS Whitney S. Paralegal > "We had several outages, and it was the worst because our clients could not get ahold of us." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590) ML Michael L. President and Physician > "I like the ability to integrate my business landline number with SMS capability. " [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175) ZD Zach D. director > "The interface can be a little overwhelming at times." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6773800) BB Brendan B. Sales Consultant > "So easy to send secure payment links and send mass-messages." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6546850) JB Jessica B. Marketing Manager > "Not being able to contact a person with issues." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496) Jennifer K. Marketing Manager > "Easy for our employees to use on both mobile and desktop." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136) JT Justin T. COO > "Absolute predatory and bottom notch customer service." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___7036877) VS Vikas S. office manager > "One of the notable features of Podium is its ability to help businesses improve their online reputation by automating the..." [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528) SW Sean W. Vice President > "Continuous IT tickets that had months with inadequate service." [See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6455240) SW Sam W. Service Advisor > "In less than 1 month, Podium has helped grow communications with customers and provided positive feedback for the business." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4923823) EB Eli B. CEO > "You may only want to use podium for one specific feature and have to pay for an annual plan that includes features you don't..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6035779) HR Heather R. Office Manager > "I didn't have any issues with the program while using it" [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6540937) AD Andy D. President > "It took over three months for them to release my phone number ($1800), and now they are saying that I "automatically" signed up..." [See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976) RA Rick A. Attorney > "All in one interface, mostly seamless communication portal, partial functionality standalone app." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6169494) Julie Anna E. Marketing Manager > "We had a manager leave at our company and they continued sending emails to her email address for a year and a half! Despite me..." [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016) TQ Tyler Q. Director of Business Development > "We found a more robust cost effective solution for our company with Sinch MessageMedia." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434) WS Whitney S. Paralegal > "Podium phones is the worst." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590) HDD H David D. Installed Sales Manager > "Easy to communicate with customers, request reviews and get payments either at the jobsite or from the office. " [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6004170) RM Rowena M. online seller > "From an admin perspective, the mobile app is less enlightening than the browser version.- Monitoring conversations is..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638) JF Josh F. COO > "Podium helps us track our Google reviews, collect payments, and communicate with customers" [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829636) Brandon B. Owner > "They will make HUGE mistakes like porting away your personal number with NO accountability or concerns for your business." [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6236312) AM Atendi M. IT Manager > "It supports live chat and makes meeting customer satisfaction easy" [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401) TQ Tyler Q. Director of Business Development > "It took 2 billing cycles and a few calls to finally cancel." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434) TH Trinity H. General Manager > "I like that chats are assigned to the person that answers and then disapears from others use." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6145420) Scott S. Owner > "the worst company I've ever dealt with!" [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6712204) JB Jessica B. Marketing Manager > "How easy everything is to use." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6610496) ML Michael L. President and Physician > "It was good until I stumbled upon problems on their end, and they do not respond to these problems in a timely fashion. " [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175) WS Whitney S. Paralegal > "The interface is user friendly and very easy to navigate." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6398590) ML Michael L. President and Physician > "I hope they iron out their problems so I don't ever have to speak to anyone at Podium Customer Service. " [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175) Jennifer K. Marketing Manager > "Easy setup on our website." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6497136) Julie Anna E. Marketing Manager > "Today I got a 16 step instructions document from a rep, with no help." [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016) CR Cheyenne R. MA > "Easy to navigate and gets the job done fairly quickly" [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6461937) DM Dickson M. Cyber security > "Does not offer notifications or gives too many alerts, is difficult to identify or locate the person you are speaking with,..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751) DM Dickson M. Cyber security > "Having discussions assigned to me allows me to quickly begin addressing inquiries and setting up appointments with clients." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4331751) TQ Tyler Q. Director of Business Development > "We no longer using Podium due to price." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6079434) DP Dan P. Marketing > "We enjoy gathering reviews from customers that have either purchased a vehicle or serviced a vehicle at our dealership." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4376893) CB Caitlin B. Payroll and Tax Coordinator > "There are updates often that change the layout and can make it difficult to navigate while getting used to the new layout." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3685274) AM Atendi M. IT Manager > "It makes handling customer experience easy" [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6165401) EH Elle H. Marketing Director > "The payment processing was not something we could use because it doesn't sync up with your website or inventory." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3940446) WS Wiatt S. Receptionist > "Podium is useful in billing, scheduling, assisting patients at home, and reducing phone calls in the clinic which makes a big..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3487106) ML Michael L. President and Physician > "They very rarely respond in a timely fashion." [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175) AW Amanda W. Administrative Assistant > "The texting feature is really convenient for our patients and they like being able to get real-time responses without having to..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3030785) MH Michaela H. Marketing Manager > "Their sales team is relentless and a little on the shady side." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6067297) LV Leah V. Admin Assistant > "We were pleased with the Podium texting feature that patients could communicate in this form and begin a chat from our website..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3559690) KK Kat K. Owner > "I had to dispute with my credit card company through several months, and now I’m being harassed by them for an outstanding bill..." [See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___4669007) EB Evan B. Owner > "Sales was good. Once I paid money, I was literally forgotten about, not one person would train me or get back to me and believe..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3829478) DK Devon K. Sales Associate > "Price was definetely not a good aspect of this product" [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___6243444) DP Dana P. Brand Ambassador > "Well, I didn't get the competitive they promised me, but I love their automated posts for a 4 star and above rating." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4787932) Julie Anna E. Marketing Manager > "Communication is a huge issue." [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___6223016) RM Rowena M. online seller > "The Facebook integration makes it simple to turn messages into leads.+ " [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4824638) VR Verified Reviewer Director of Institutional Sales > "Now the customer service help feels like I'm chatting with overworked, underpaid, and uninterested grumpy teenagers." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912) DR Diego R. Practice Director > "The responses would show up on our Google page within a day." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3855197) VR Verified Reviewer Director of Institutional Sales > "The employees and I complained so much about the glitch issues of Swell that our company returned to Podium. " [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4039912) JT Jacqueline T. csr > "Its very user friendly as well as reliable and has alot of useful features for small and big businesses." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3863032) AD Andy D. President > "This has been an awful experience. " [See full review](https://www.capterra.com/p/164285/Podium/#SoftwareAdvice___6272976) RV Robin V. Administrator > "Loved the fact that I could email and text on the same screen." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4319516) ML Michael L. President and Physician > "Customer service is horrific. " [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___5007175) DW Darren W. Marketing Coordinator > "The UX may not be as great as Podium but the delivery rates are much better which is leading to us having more leads (and..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325) LA Lisa A. Owner > "Quickbooks lack of integration and sane for PestRoutes" [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4862935) SC Shauna C. Operations Manager > "Our customers are happy with the communication options that we have." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4377565) KW Kevin W. Owner > "I tried to work through the onboarding team to see if there was something I was missing but couldn't get a response and when..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3484335) AA Amanda A. Insurance Claims Manager > "We use it daily to text with our customers who love to communicate via text messages." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___3297042) DW Darren W. Marketing Coordinator > "I began to question the validity of Podiums claims and asked numerous times if they could provide an actual report on sends and..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325) BW Bird W. Sales > "It helps me organize customers, keep communication lines open, and allows me to communicate easily and effectively without the..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2649007) MC Mikey C. VP Marketing > "Eventually support dropped off and no longer saw the value in the pricing" [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___4765030) CG Carrie G. Office Manager > "This will help us track all of our online reviews, help us survey customers, and help us make payment options easier for our..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2514294) DW Darren W. Marketing Coordinator > "Had brought countless questions and issues I was noticing with the platform on missing leads and review requests not reaching..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2998325) BH Brooke H. Admin > "Text templates make appointment reminders simpler, automated google review invitations sent when we complete a job has aided in..." [See full review](https://www.capterra.com/p/164285/Podium/#Capterra___2519158) VS Vikas S. office manager > "one potential downside of Podium is its pricing" [See full review](https://www.capterra.com/p/164285/Podium/#GetApp___4703528) [View Reviews](https://www.capterra.com/p/164285/Podium/reviews/) ## User interface 4.34 (2,934) [Podium](https://www.capterra.com/p/164285/Podium/) 4.26 (522) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Constant Contact Top features 45/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Autoresponders - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Channel Management - Click Tracking - Contact Database - Contact Management - Content Management - Conversion Rate Optimization - Conversion Tracking - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Drag & Drop - Drip Campaigns - Email Management - Email Marketing - Email Templates - Engagement Tracking - Event Marketing - Event Triggered Actions - Generative AI - Lead Capture - Lead Generation - Lead Management - Monitoring - Multi-Campaign - Multi-Channel Marketing - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting & Statistics - Social Media Integration - Social Promotion - Template Management - Third-Party Integrations [See all features](https://www.capterra.com/p/31898/Constant-Contact/#features) Podium 28/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Autoresponders - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Channel Management - Click Tracking - Contact Database - Contact Management - Content Management - Conversion Rate Optimization - Conversion Tracking - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Drag & Drop - Drip Campaigns - Email Management - Email Marketing - Email Templates - Engagement Tracking - Event Marketing - Event Triggered Actions - Generative AI - Lead Capture - Lead Generation - Lead Management - Monitoring - Multi-Campaign - Multi-Channel Marketing - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting & Statistics - Social Media Integration - Social Promotion - Template Management - Third-Party Integrations [See all features](https://www.capterra.com/p/164285/Podium/#features) ### Recognition Constant Contact is recognized as a top-rated tool in 1 Capterra Shortlist reports Podium is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Constant Contact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Podium Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Constant Contact - By Constant Contact - Located in United States - Founded in 1998 Podium - By Podium - Located in United States - Founded in 2014 ## Popular Comparisons [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/) $12/month Price $9/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo) [Podium](https://www.capterra.com/p/164285/Podium/)[4.26 (522)](https://www.capterra.com/p/164285/Podium/reviews/) vs 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