Constant Contact vs CANDDi: Which is a better fit?

It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.

It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.

Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.

Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.

Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.

I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.

Ervin E

CAN

I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.

The idea behind CANDDi is really great and most of it works up to standard. It tracks clicks successfully and it is really easy to segment customers and the channels they are coming from.

It is quite often I receive CANDDi profiles with 'No name' and 'No company,' this can be annoying as it fills up the stream with useless data.

It beats any other "similar" software in the level of information it feeds back and the accuracy of the IP match. Great layout, easy to use and fantastic support team.

Sean S

Marketing Assistant

Perhaps I am biased because it is such an upgrade from the lead generation tracking tool we previously had been using for our site.

David D

Founder

Because we can see in real time who is visiting the website, picking up the phone is super simple because they know the prospect is actually interested.

I am also unimpressed with the CANDDi for Outlook plugin.

Steven S

Founder, Volunteer and Designer

This is a invaluable tool to help us determine the best places that are worthy of a cut of our annual marketing budget.

CANDDi doesn't seem to be very compatible with Google Ads - I have had a number of problems in trying to track clicks from Ads and the issue still isn't fully resolved.