Constant Contact vs Amazon SES: Which is a better fit?

It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.

It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.

Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.

Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.

Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.

I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.

Ervin E

CAN

I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.

It's definitely a great business email solution and I would recommend this to others. This is well suited for marketing emails and is simple to use after just setting it up once and off you go.

Angelica A

CEO

The support is as slow as it can be. It's really annoying to have to ask permission for everything and be under investigation for every email blast you send.

The pricing is amazing for such a great service. The API is well documented and SDKs are available for the most popular languages.

Getting started with high-volume emails can be costly.

I liked that it was fairly easy to set up, and there were a lot of "how to" guides available. I like that this is well supported.

There are initial sandbox limits are too low for a production application.

Perry P

Owner

The feature set is good, the speed is excellent and the ability to lease an IP and to have tiered levels is very good.

I don't think this is a negative but we need to learn configuration to setup it, which needs little effort to learn.i think they can simplify configuration settings.