--- title: "Compare Constant Contact vs Twilio 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Constant Contact and Twilio based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/31898-180158/Constant-Contact-vs-Twilio-Communications-Platform" page_type: "comparison" language: "en" --- # Constant Contact vs Twilio Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Constant ContactTwilio2/4 selected [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) [## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [2,953 reviews](#user-reviews) Positive 2,551 Neutral 318 Negative 84 [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $0.01 Value-for-Money 4.2 Functionality 4.5 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [512 reviews](#user-reviews) Positive 450 Neutral 28 Negative 34 ## Summary * * * Key features rated by users Features selected based on 14,345 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Email Campaign Management 4.6 Campaign Scheduling 4.7 Customizable Branding 4.1 Lead Capture 4.3 Customer Segmentation 4.0 \--%Fit Missing features Feature ratings Email Campaign Management NA Campaign Scheduling NA Customizable Branding NA Lead Capture NA Customer Segmentation NA User satisfaction User satisfaction 4.3 User reviews[2,953](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.2 User satisfaction 4.4 User reviews[512](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Ease of use 4.1 Functionality 4.5 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $12Usage Based, Per Month - Free version - Free trial Price starts from $0.01Usage Based, Not provided by vendor - Free version - Free trial Best for Best for Small businesses, nonprofits, and franchise or multi-location organizations of all sizes. Serves early-stage and growing businesses across a wide range of industries. Best for Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, customer loyalty teams, sales orgs and more in over 180 countries. ## User reviews Pros & cons AF Avery F. Artist and Tour Manager > "It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618) AF Avery F. Artist and Tour Manager > "Additionally, the advanced automation options (complex behavioral scenarios) remain a bit more limited and less flexible than what other..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618) VR Verified Reviewer Director of Audio Visual and IT > "What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) BK Brad K. Gigawatt AI - Founder and Executive Chairman > "The monthly cost grows exponentially as the contact database expands, which represents a heavy financial burden for a growing business." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7179997) VR Verified Reviewer Director of Audio Visual and IT > "One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) HR Haley R. Member Engagement > "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358) VR Verified Reviewer Admin > "The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880) JB Jeanette B. Development Associate > "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047) VR Verified Reviewer Admin > "It’s a dependable and accessible solution for email marketing that helps streamline communication and grow audience engagement with minimal..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880) SM Sherry M. Executive Manager > "The cons of using Constant Contact included difficulty in creating the emails - the system was not easy to work with. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7137156) TW Ty W. Executive Director > "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362) HB Holly B. Real estate agent > "It has an outdated template appearance which is not very customizable." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259) James G. Senior Manager, Infrastructure Engineering > "Campaign creation is also straightforward enough that non-technical users can build and send clean emails without IT standing nearby with a..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7176205) Edmund S. Board Advisor > "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770) VR Verified Reviewer Owner > "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) Bella C. Client Services Director > "Sometimes I feel a lack of personalization options in email templates." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) Quentin J. IT Manager > "It makes it simple to create professional email campaigns, manage contact lists, and tract key performance metrics." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7178560) JH Jenny H. Communications Director > "One downside I’ve experienced with Constant Contact is that the platform can glitch fairly often." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7158350) BB Bree B. Ops Coordinator > "Its drag-and-drop editor allows users to craft professional emails without technical expertise." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127224) VC Valerie C. Marketing Manager > "Emails look very clunky and do not appear as clean or as responsive as they should." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181) SH Samantha H. Memebership Coordinator > "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249) VR Verified Reviewer Founder > "What I don’t like is that the platform becomes expensive as your contact list grows." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756) Amber M. Owner > "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128) SS Sonny S. Admin > "What I least like about constant contact is it's expensive proving relative to the competition out there" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952) RS Renee S. Office Manager > "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655) RB Rue B. Associate Broker > "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960) DN Deontay N. Recruiting Manager > "I like constant contact because it helps make contacting clients and talent alot easier when trying to search a contact number" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175884) TG Tiffany G. CEO, Co-Founder > "Due to the price and reliability issues, I chose a different software for my marketing and communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) James G. Senior Manager, Infrastructure Engineering > "Contacts are easy to store, organize, and segment, which makes it simple to reach the right audience for short-lived campaigns, seasonal..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7176205) KF Krista F. Fund Development Coordinator > "Their build feature could use some more options and sometimes the text editing function gets very glitchy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336) VC Valerie C. Marketing Manager > "It was generally fine, but it was not the cleanest system to use. If you're looking for an affordable option, but do not require a lot of..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181) AC Abbie C. Managing Director > "Sometimes there are glitches and the program goes out of use for a short time. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995) VR Verified Reviewer Owner > "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) VR Verified Reviewer Marketing Director > "Sometimes my content images would not get as big as I would want them because of the constraints on the template size." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727) HC Hilary C. Owner > "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026) JV Justine V. Co-Founder > "I would often encounter glitches where the page would reload and I would lose my edits." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371) AT Amanda T. Marketing Coordinator > "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) Judith S. Email Marketing Specialist > "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823) SC Susan C. Program Director > "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432) AM Allyson M. Director of External Relations > "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310) MD Martin D. Tech > "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) MD Martin D. Tech > "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) AT Amanda T. Marketing Coordinator > "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) AS Alisha S. Ast Project Manager > "It's integration with wordpress is also really tricky, you cannot edit it to look better" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697) RJ Rashaad J. Junior A and R Associate > "The analytics are also useful for getting a better idea of what works with the audience and adjusting certain content." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429) VR Verified Reviewer General Manager of Manugacturing > "Sometimes the email is spammed or hasn't reached the recipient's default inbox." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476) BR Bradley R. IT Director > "It reduced the time needed to send professional campaigns and improved consistency in customer communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7147199) SF Sarah F. Owner > "I wanted more templates as i am not very good at sending emails for my boutique." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353) NR Nichole R. Program manager > "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966) JB Julia B. Director of Communications > "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900) RJ Rashaad J. Junior A and R Associate > "The templates available make it easy to create clean-looking emails without needing any special technical skills." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429) AZ Adam Z. Marketing Director > "Your email will sometimes find its way into the recipients trash or spam folder." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909) AS Andrea S. Pastor > "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418) MM Marsha M. Owner > "They pictures often get flipped and it very difficult to get them to face the right direction." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231) DW Destinee W. General Manager > "Like the ability for branding and templates, makes keeping everything cohesive easy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119537) SA Selasi A. Communications Associate > "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365) Bella C. Client Services Director > "I mostly use its email templates, which save me much of my time and keep a professional approach." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) BL Brie L. CSC > "Difficulty in coding into emails and codes not working" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356) Sarah M. Owner > "The add-ons such as video integration allows for accelerated digital campaigns that get results." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630) JM Janet M. Coordinator for Finance and Operations > "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959) MBM Mary Beth M. Development Director > "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254) MD Melissa D. Patient Coordinator > "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434) Imanol Alfonso P. Content Creator > "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178) JK Jessica K. Development and Communications Manager > "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498) RS Radha S. Legal Assistant > "The platform is intuitive and easy to navigate, making it well‑suited for creating and sending email campaigns efficiently." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127813) Delly S. Telemarketer > "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195) Bella C. Client Services Director > "Constant Contact has helped us maintain communication with our clients via targeted campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) TA Taryn A. Business Operations Supervisor > "I don't like that they charge you based off of the amount of contacts you have." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6517771) AJ Alec J. Director, Product and Marketing > "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689) TR Tessa R. Marketing Specialist > "There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358) Jesse Z. Software Engineer > "Constant Contact has been a great tool for communication and marketing management for organizations of all kinds." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7188463) VR Verified Reviewer Director of Marketing and Communications > "Emails end up in spam sometimes." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667) TG Tiffany G. CEO, Co-Founder > "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) PW Peggie W. Account Resolution Analyst > "Some of the design elements lack flexibility." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6565049) VR Verified Reviewer Founder > "Overall, Constant Contact is a reliable platform for us due to the straightforward way to manage email marketing." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756) LR Leah R. Office Mng. > "sometimes it is hard to get an email out or generated." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6785962) VR Verified Reviewer Director of Audio Visual and IT > "It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) SW Savannah W. Media Manager > "There is not much room for customization" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6497444) AH Ashley H. Marketing Coordinator > "Working as a part-time marketing coordinator for a non-profit, Constant Contact seems to provide the most value for the money." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7180333) TR Tessa R. Marketing Specialist > "Additionally, mobile/tablet responsiveness isn't an option, so our emails show up differently depending on the device used." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358) Mittal B. Recruiter > "Ease of Use: High marks for accessibility." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7187672) JE Jennifer E. Secretary > "Calendar is hard to navigate at times. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6234108) GK Gabriel K. Development Assistant > "It feels modern, intuitive, and matches the ease of use I’ve experienced with MailChimp." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7013566) AR Aditya R. VP Marketing > "UI can feel a bit clunky and non-intuitive." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4327262) GK Gabriel K. Development Assistant > "The interface and user experience are a huge improvement compared to a few years ago." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7013566) Deepa K. Campaign Specialist > "The user interface is also outdated need improvements." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___3223662) IY Issam Y. issammgr > "Additionally, the UI provides you with some really useful hints that assist you navigate Constant Contact's platform with ease." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6117128) VR Verified Reviewer Marketing and Graphics Coordinator > "It can look a bit clunky and not the best in terms of presenting a user friendly interface." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___2974159) JP Jason P. Development Director > "I also enjoy that it integrates with Donor Perfect" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118670) AS Alisha S. Ast Project Manager > "It's integration with wordpress is also really tricky, you cannot edit it to look better" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697) IM Insel M. owner > "nice to be able to integrate to our Mind Body Online as well." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6831905) Rich C. Management Consultant > "Moreover, be careful if you have Salesforce, because the integration with Salesforce was broken for months without a fix." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6079238) JW Jennifer W. Paranormal tour guide > "A multitude of integrations are possible (Google, Microsoft, and Zoho products, Shopify, WordPress, Purplepass Ticketing, ETC.)" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4536840) BL Brittney L. Client Services Coordinator > "I am very familiar with canva but did not love the integration. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094718) John W. Owner > "My company enjoys how easy Constant Contact integrates with Wordpress websites. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4357990) Catherine P. Owner > "Integration between this and my last advertisement software were difficult and time consuming I wish there was a simpler way." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4204080) TR Tomia R. Sr help desk analyst > "Its very easy to use and\\nIs very convenient when you need to get information to and from a person." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7129496) AM Andrea M. Sr. Event Manager > "Not easy to get platform help." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6644130) Quentin J. IT Manager > "One of the biggest benefits of constant contact is its easy of use." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7178560) AW Anne W. Owner > "For someone new to the platform or someone who is not tech-savvy, it's hard to figure out how to get things the way you want them to be..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6132907) AS Aaron S. Graphic Designer > "It keeps things simple while still covering the basics." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7111571) TT Todor T. Photographer > "Well it is sort of basic but I don\`t need more anyway" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4576691) SH Samantha H. Memebership Coordinator > "Constant Contact is very friendly for beginners." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249) RH Robert H. Executive Director > "It was hard to get around or do anything in" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4676097) AF Avery F. Artist and Tour Manager > "It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618) AF Avery F. Artist and Tour Manager > "Additionally, the advanced automation options (complex behavioral scenarios) remain a bit more limited and less flexible than what other..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618) VR Verified Reviewer Owner > "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) TG Tiffany G. CEO, Co-Founder > "Due to the price and reliability issues, I chose a different software for my marketing and communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) Jesse Z. Software Engineer > "Constant Contact has been a great tool for communication and marketing management for organizations of all kinds." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7188463) JM Janet M. Coordinator for Finance and Operations > "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959) AH Ashley H. Marketing Coordinator > "Working as a part-time marketing coordinator for a non-profit, Constant Contact seems to provide the most value for the money." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7180333) Hedi S. informatique > "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) [View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/) BB Bonnie B. Digital Systems Manager > "We do appreciate the ability to send mass texts out to our constituents and the ability to provide what they need quickly." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7173962) Muhammed A. Technical Project Manager > "However, our experience with the verification and compliance process was disappointing. Despite submitting the required business..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) SS Shane S. CEO > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6832103) VR Verified Reviewer Backend Developer > "A few parts of the setup were confusing at first, especially while configuring some API settings." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7147106) DS David S. Vice President > "Twilio is very powerful and allows me to not only send bulk emails but also text." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7074898) Muhammed A. Technical Project Manager > "The account verification and compliance process was the most frustrating part of our experience." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) VR Verified Reviewer Software Engineer > "Anytime I have issues or questions with twilio development, I can easily reach out to the support and they will respond with solutions..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7082379) JC Jessica C. Customer service representative > "the amount of times there were issues receiving calls and or there were no calls coming in thru the lines without rebooting the system." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7040475) Andrew M. Owner > "An excellent developer platform for telephony communications, cheap and relatively easy to build no-code solutions" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7157141) MT Mario T. Admin > "They are charging me for services I never used and previously blocked, such as long-distance and regular calls." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) WS William S. Director > "Twilio provides API access so you have full control over all your call data" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6850543) BB Bonnie B. Digital Systems Manager > "It's also difficult to navigate the backend and find what you're looking for including billing." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7173962) Lydia L. Blow Mold Operator > "It allows us to collect our customer data and analyze them so as to achieve a better understanding of our customers at a more personal..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6025564) Muhammed A. Technical Project Manager > "This significantly delayed our project and made the onboarding process much more difficult than expected." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) AS Arjan S. CEO > "The value for money is excellent, especially with the robust features for automating SMS and emails in India." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6593213) Eric T. Director, DX > "When Twilio goes down or there are issues with a number, it is on the "user" to figure out what is broken." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7086351) RA Rahman A. Marketing Specialist > "It’s helped us get to customers more quickly and more directly, especially when email is simply ignored." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6793859) MF Megan F. Owner Manager > "I do not like how hard it was to get our A2P registration set up and the back and forth with the support team, I don't like the cost on..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6649987) ZS Zoltan S. Developer > "The cost was very low compared to other options I saw and handled bulk API requests very well" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6625963) EP Emanuele P. Software Engineer > "It's really expensive for basic services, but unfortunately it's the only way to have everything integrated in one place" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7051415) James C. Director of Digital Marketing > "good platform for mass SMS blasts to reach a wide audience" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6583894) JS Josh S. IT Coordinator > "The configuration can be a little tedious getting the campaign and everything situated.. be prepared to configure it a couple of times." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6813991) VR Verified Reviewer Lead Egineer > "SMS sending is easy with multiple numbers with multiple countries" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6685305) JB Justin B. Manager > "For a company that markets itself as developer-friendly with seamless integration, their customer onboarding experience contradicts..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) VR Verified Reviewer Outreach Director > "For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6865179) JB Justin B. Manager > "Meanwhile, my purchased toll-free number remained unusable, returning busy signals when called." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) Nikita V. Marketing Manager CRM > "Each sales managers operates in their own market and language, due to this setup many other tools were skipped and Twilio actually..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6356663) JB Justin B. Manager > "The lack of internal communication between support teams resulted in days of back-and-forth for what should have been a simple..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) VL Vinicius L. Software Engineer > "Twillio SMS sending stands out for it's efficiency." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6699580) VR Verified Reviewer CTO > "Overall, it feels more like a developer tax than a reliable communication platform." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) VR Verified Reviewer CDO > "I like the company proposition, how there are tutorials and thorough documentation for everything that you will rarely talk to support..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6245197) MT Mario T. Admin > "Customer service is terrible; they don't understand that they have a responsibility for the options they give us." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) SG Steven G. Production Supervisor > "I wish it was a bit more stable, but the fact it allows hundreds of CCRs/CCAs/sales reps to be on calls simultaneously is a huge plus." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6000651) PG Paul G. Programmer > "Do not use this company for text messaging." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7047071) VR Verified Reviewer Senior Frontend Engineer. > "I find their customer service team very responsive to queries and inquiries and I love how Twilio has SDK's in my favorite programming..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6148613) MO Meghann O. Customer Success Manager > "Overall it feels like we're stuck using them because they integrate and have international numbers." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6575656) EF Ed F. Owner > "I like that Twillio integrates with my CRM" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6618704) VR Verified Reviewer CTO > "The worst part of Twilio is its support model." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) CP Charlie P. Director > "Easy to customise the message content and deploy instantly." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6568341) PG Paul G. Programmer > "They wasted two months of development time for our company." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7047071) DB Diana B. Founder > "Everything works together quite nicely, and their pricing is quite good for what you get." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) CM Clancy M. CEO > "They allowed our start up to get scammed via toll fraud then when we disputed the payment they abruptly paused our account a month..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6378498) Andrew B. Owner/ Operator > "You can get add-ons from GitHub, integrate into your website especially Shopify and answer calls with a number that you can bring with..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4983185) LC Luke C. CEO > "The Twilio console and services more broadly are highly unreliable." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6751311) AkG Ajay kumar G. Full Stack Developer > "Two things motivate me to use Twilio one is, compare to other SMS Platform it's very easy to get the payed API Key and and minimum of..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6109809) Tanya D. Head > "Being a global service provider based in the US, they do not take into account the time zone differences and the customer support..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___5063552) VR Verified Reviewer VP of Marketing > "Our devs like their clear docs." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6836673) BA Brent A. Lead Developer > "The process to get a verified campaign, brand, and messaging service is dismal despite even after 8 months of working with their new..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6123416) AG Adarsh G. Analyst > "the software offers a range of communication channels, including voice, SMS, and chat, making it a comprehensive solution for..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4632940) James C. Director of Digital Marketing > "not a ton of support and working with carriers can be tricky" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6583894) Efezino U. Managing Director & Software Developer > "Features: Twilio offers a range of advanced features, including tracking and analytics, voice recognition, and integration with other..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4333116) JB Justin B. Manager > "This experience makes me question their operational efficiency and customer-centric approach." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) Matthew K. Director of IT > "It works well, and is relatively inexpensive." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7018144) Muhammad Aamer K. full stack developer > "so the sms sent is from twilio's own username i do not know why is twilio not allowing to use a custom sender name in all countries but..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6090319) AM Aseel M. Account > "I benefited a lot from the application, as it provided me with many functions and capabilities that helped me greatly in performing the..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4792300) DB Diana B. Founder > "It can be very overwhelming to use if you're not an advanced A2P communications user." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) Suzi L. Project Manager > "It also offers a variety of ways to get in touch, including phone, text, video, and electronic mail, so that each user's experience can..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4697335) VR Verified Reviewer COO > "There is no chat support for all customers (you have to pay for this support type in addition to the contracted service)." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___6165916) AM Aseel M. Account > "I found many advantages of making voice calls and sending text messages through the application and using them in the performance of..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4792300) GS Gaurav S. Director > "Not meant for Canada as 70% of outbound calls show as Spam to the receiver and causes loss of leads." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#SoftwareAdvice___6405062) Ahmed A. Founder, Biomedical Engineer & Data Scientist > "Twilio's platform also provides a variety of features such as call routing, message personalization, 2-way messaging, contact..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4496334) VR Verified Reviewer VP of Marketing > "You often feel ripped off, and pay for things you don't need." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6836673) FM FAUZIA M. Owner > "Easy to integrate with your setup." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6713914) AS Arjan S. CEO > "It took some time to fully grasp all the functionalities." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6593213) PX Phill X. Personal Trainer > "Great product, I use it to remind clients of appointments, send bulk messages as well as automated reminders to myself." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4351060) MA Mohamad A. manager > "charging without providing service , scam" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#SoftwareAdvice___6710380) AA Armando A. Marketing Manager > "Twilio is simply the most compatible SMS platform out there and basically a ''must-have'' for a lot of businesses." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6246537) EB Ewa B. Marketing Team Lead > "When having unstable internet connectivity,I find it difficult to make or receive phone calls with Twilio." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6287823) VR Verified Reviewer Marketing Consultant > "Their phone number rental and call fees are very reasonable too making it affordable for anyone to create a telecoms presence in almost..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4149613) VR Verified Reviewer CDO > "A lot of bureaucracy and long wait times are not suitable for businesses looking for a solution." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6245197) AA Anish A. Software Development Engineer > "We use Twilio to buy virtual numbers and connect with our customer support center which helps us save tons of time" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4752420) VR Verified Reviewer COO > "The ticket response time lasts an average of 24 hours. If it's an important issue your company will suffer the consequences." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___6165916) GD Geoffrey D. CEO > "Sending text messages, automating them with automation tools, getting a new phone number in a few clicks, all this is amazing." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) Marty W. Founder > "It is kind of a pain in the neck to set up." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6540913) DB Diana B. Founder > "The customer service is fairly good." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) AD Anil D. Founder and lead consultant, tpm > "The product is on the way to universal acceptability and unstability, reliability are some concerns with scripting for communication,..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4424965) NR Nallely R. Data Technologies Martech Product Manager > "Good customer support and highly committed staff" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6795269) PN Pavan N. Vice President > "They can not open any pdf files you send them, yet they want proof." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6135956) Devendra Kumar S. Manager > "In addition, Twilio has allowed us to streamline our communication process, resulting in more efficient use of our resources." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4575842) SG Steven G. Production Supervisor > "It crashes a fair amount and we do have issues with it at times." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6000651) RB Roberto B. Creator Content > "The Twilio dashboard is very easy to use thanks to its intuitive interface, and they also offer a wide variety of communication..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4775438) GD Geoffrey D. CEO > "UX / UI are terrible, and it looks really technical." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) SS Shane S. CEO > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6832103) MO Meghann O. Customer Success Manager > "Overall it feels like we're stuck using them because they integrate and have international numbers." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6575656) EF Ed F. Owner > "I like that Twillio integrates with my CRM" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6618704) MG Maud G. Digital Marketing & Communications Manager > "The integration function is cumbersome. " [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4163444) FM FAUZIA M. Owner > "Easy to integrate with your setup." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6713914) VR Verified Reviewer Solutions Manager > "The WA integration was pretty frustrating. " [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4991171) GD Geoffrey D. CEO > "Good integration with HighLevel." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) GD Geoffrey D. CEO > "I never saw a more complicated software." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) VR Verified Reviewer Outreach Director > "For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6865179) EP Emanuele P. Software Engineer > "It's really expensive for basic services, but unfortunately it's the only way to have everything integrated in one place" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7051415) VR Verified Reviewer Analyst > "It is easy to install." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3790848) JB Justin B. Manager > "For a company that markets itself as developer-friendly with seamless integration, their customer onboarding experience contradicts..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) AM Alok M. Senior Backend Engineer > "Good UI and easy to understand" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3758484) MT Mario T. Admin > "Customer service is terrible; they don't understand that they have a responsibility for the options they give us." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) MG Michael G. Product Director > "It's simple and it does its job well." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3442592) VR Verified Reviewer CTO > "The worst part of Twilio is its support model." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) [View Reviews](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) ## User interface [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) 4.35 (2,953) 4.38 (512) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Constant Contact Top features 27/50 - A/B Testing - Activity Dashboard - AI Copilot - AI Text Generation - AI Text Summarization - API - Automated Email Responses - Autonomous Task Execution - Autoresponders - Basic Reporting - Breadth of Partner Applications - Building and Personalizing Emails - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - CRM Integration - Cross-system Integration - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Data Import & Export Tools - Drip Campaigns - Dynamic Content - E-commerce Integration - Email and Mobile Preview - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - High-Volume Sending - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Manage Email Deliverability - Manage Email Lists - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Multi-step Planning - Multi-user Account [See all features](https://www.capterra.com/p/31898/Constant-Contact/#features) Twilio 3/50 - A/B Testing - Activity Dashboard - AI Copilot - AI Text Generation - AI Text Summarization - API - Automated Email Responses - Autonomous Task Execution - Autoresponders - Basic Reporting - Breadth of Partner Applications - Building and Personalizing Emails - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - CRM Integration - Cross-system Integration - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Data Import & Export Tools - Drip Campaigns - Dynamic Content - E-commerce Integration - Email and Mobile Preview - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - High-Volume Sending - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Manage Email Deliverability - Manage Email Lists - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Multi-step Planning - Multi-user Account [See all features](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#features) ### Recognition Constant Contact is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Twilio ### Deployment & support Constant Contact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Twilio Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Constant Contact - By Constant Contact - Located in United States - Founded in 1998 Twilio - By Twilio - Located in United States - Founded in 2008 ## Popular Comparisons [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) $12/month Price $9/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.83 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) $0.0079 Price $29/month 4.5 Features 4.7 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155430-180158/SlickText-com-vs-Twilio-Communications-Platform) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $12/month Price $12/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-136603/Constant-Contact-vs-MailerLite) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) $0.0079 Price $25/month 4.5 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-180158/Ez-Texting-vs-Twilio-Communications-Platform) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $12/month Price $15/month 4.2 Features 4.5 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/31898-79367/Constant-Contact-vs-ActiveCampaign) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) $0.0079 Price $16/month 4.5 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153508-180158/Omnisend-vs-Twilio-Communications-Platform) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (656)](https://www.capterra.com/p/147415/EmailOctopus/reviews/) $12/month Price $9/month 4.2 Features 4.5 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/31898-147415/Constant-Contact-vs-EmailOctopus) 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