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Constant Contact's expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.
Marketing agencies, e-commerce businesses, healthcare practices, and local service providers
It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.
It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.
Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.
Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.
Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.
I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.
I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.
Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.
The RevenueJump team appears to take great pride in delivering a quality product that meets their customers needs. They are easy to work and provide great support of their product.
It only has happened a few times in nearly two years but it still takes time and is just a little annoying.
And the reporting is clear and understandable. And most important, ratings started improving shortly after we sent our first batch of surveys.
Reviews were difficult to get before... now they're not.
The RevenueJump support team has also been great to work with and are constantly striving to improve the software and add new features to meet my business' needs.
I didn't find anything here to dislike about or any cons.
The tool is extremely easy to use and the analytics are powerful, allowing businesses to make changes to better meet customer expectations.
The Zapier integration with Zendesk is not ideal.
Stephen: Hi, my name is Stephen. I'm the CEO of Kayak Capital, and I give Constant Contact, a four out of five rating. Before using Constant Contact, I considered MailChimp as an alternative. The reason I chose Constant Contact, it's more widely recognized as a professional service, and it also integrated with my CRM more easily. Integration with Constant Contact was relatively easy. They worked directly with my CRM to integrate it and to upload my contacts into Constant Contact. My recommendation would be to work with Constant Contact to customize your output, to take off the constant contact name off the bottom, that's doable if you pay an additional fee.
Prioritize real-user-identified key features according to your needs to find your best fit.
Constant Contact
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RevenueJump
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