# Constant Contact Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Constant Contact Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/compare/31898-183433/Constant-Contact-vs-Outlook4Gmail --- # Constant Contact Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Constant Contact ## What is Constant Contact? Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com. ## What is Constant Contact used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Email Management](https://www.capterra.com/email-management-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 2,923 user reviews Reviews sentiment Positive 86% Neutral 11% Negative 3% Pros & cons Versatile campaign creation tools Comprehensive email performance analytics Limited and glitchy formatting options Deliverability and spam challenges Starting price $12 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Email Marketing / 2026 - SMS Marketing / 2026 - Contact Management / 2025 - Email Tracking / 2025 - Lead Generation / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Constant Contact?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.constantcontact.com&name=Constant Contact) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Constant Contact 4.3 (2,923) VS. [4.2 (991)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $12 Usage Based, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (2,871) Ease Of Use 4.0 (959) Value For Money 4.1 (2,196) Value For Money 4.2 (782) Customer Service 4.2 (2,041) Customer Service 4.0 (754) ## Constant Contact alternatives [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.6 (3,446)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (6,230)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,604)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110228/MailChimp/) [View all alternatives](https://www.capterra.com/p/31898/Constant-Contact/alternatives/) ## FAQs about Constant Contact Overview ### What problems does Constant Contact solve? Constant Contact solves time-consuming email outreach, disorganized contact lists, and limited visibility into campaign performance by combining templates, segmentation, scheduling, automation, and click/open tracking in one platform. Marketing teams, nonprofits, small businesses, and agencies benefit most when managing recurring newsletters, event promotions, lead nurturing, and coordinated email-social campaigns. Answer based on 1187 reviews Overview ### Which roles and teams benefit most from Constant Contact? Constant Contact benefits small business owners, executives, and marketing teams that need a simple way to run email campaigns, manage contact lists, and track engagement. Office managers and administrative staff use it for event promotion and customer communications, while directors and coordinators support fundraising, brand outreach, and recurring newsletters. Answer based on 2817 reviews Overview ### What company size and industries is Constant Contact built for? Constant Contact is designed for marketers, franchisors, universities, hospitals, real estate businesses, side-hustlers, nonprofits, and individuals, with strongest adoption among small businesses at 86%. It serves nonprofits most often at 11%, followed by marketing and advertising at 9% and health, wellness, and fitness at 5%. Answer based on 2923 reviews Features and Usability ### What are the key features of Constant Contact? Constant Contact includes core email marketing features like customizable email templates, contact management, list segmentation, campaign scheduling, and reporting analytics for opens and clicks. Differentiators include autoresponders, drip campaigns, A/B testing, landing pages, and social media posting, with third-party integrations supporting CRM and ecommerce workflows. Answer based on 1002 reviews Pricing ### How much does it cost and what fees or limitations are included? Constant Contact starts at $12/month for the Lite plan, with Standard at 35/month and Premium at 80/month, plus a free trial. Reviewers say pricing can feel high for small organizations as contact lists grow, and Lite is limited to one user, while annual billing may offer better savings than monthly. Answer based on 592 reviews Integrations ### Which third-party tools and platforms does Constant Contact integrate with? Constant Contact integrates with WordPress, DonorPerfect, Microsoft Outlook, Canva, Shopify, Mindbody, Eventbrite, and Zapier. It supports more than 100 integrations overall, spanning ecommerce, nonprofit, scheduling, and productivity tools, with additional catalog connections that extend coverage across CRM and business apps. Answer based on 461 reviews Getting Started and Support ### How easy is it to onboard and train a team on Constant Contact? Constant Contact is generally quick to onboard for beginners, small teams, volunteers, and nontechnical users, thanks to an intuitive interface and short ramp-up for basic email work. Admins handling automations, segmentation, imports, or workflow setup often need more time. Training includes live online sessions, webinars, documentation, and videos. Answer based on 202 reviews Getting Started and Support ### What customer support options does Constant Contact offer, and how do users rate the experience? Constant Contact offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as accessible, helpful, and available in real time for urgent campaign issues. Some report automated replies that point back to FAQs, slower resolution, and occasional language difficulties when calling support. Answer based on 788 reviews ## Who uses Constant Contact? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 125 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 125 reviews Administrative 41% Administrative 41% Creative & Design 15% Marketing 14% Consulting 8% Others 22% Top industries Based on 125 reviews Non-Profit Organization Management 51% Marketing and Advertising 15% Religious Institutions 12% Retail 12% Other 10% ## Pros and Cons Versatile campaign creation tools 94% positive reviews out of 271 Most reviewers describe email campaigns as easy to design, schedule, and personalize with numerous templates, automation, and detailed analytics. Gerard L Manager, 1 employee. "It's easy to use, has tons of cool email templates, and you can set up automated campaigns without breaking a sweat. Plus, they give you good insights into how your emails are doing." Limited and glitchy formatting options 68% negative reviews out of 149 Some reviewers say text and formatting tools are restrictive, with inconsistent font controls, layout glitches, and limited customization. Krista F Fund Development Coordinator, 2 - 10 employees. "Their build feature could use some more options and sometimes the text editing function gets very glitchy." Comprehensive email performance analytics 95% positive reviews out of 159 Most users report email tracking offers clear insights into opens, clicks, bounces, and engagement, helping refine marketing strategies. Angelica B University Intern, 501 - 1,000 employees. "We were able to track email campaign performance and gauge the effectiveness of our messaging thanks to its analytics and reporting features." Deliverability and spam challenges 75% negative reviews out of 140 Most users report email spam issues, including messages landing in junk folders, strict account suspensions, and difficulties with list management. Shannon H Communications & Development Consultant, 1 employee. "This was several years ago now, but at a previous organization (a very small nonprofit with a budget of less than $500k and only 1.5 staff working on communications & fundraising), our account was reported as spam, and I didn't appreciate the way we were treated by customer service after that happened." Effective client communication management 94% positive reviews out of 118 Most reviewers indicate client support features help maintain ongoing relationships, segment audiences, and streamline regular outreach. Bobby D CEO, 2 - 10 employees. "Support has been great and it gets the job done for multiple clients that we have provided services for." Account access and unsubscribe frustrations 71% negative reviews out of 139 Most reviewers find account and unsubscribe processes cumbersome, with difficult cancellations, user limits, and complex reactivation or resubscription. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Campaign Management 4.6 (617) 73.58% of 617 reviewers that rated this feature as important or highly important With this capability, you can easily plan, automate, and personalize email campaigns, segment audiences, and track results. Reviewers appreciate the intuitive interface, scheduling options, and detailed reporting, though some mention limited A/B testing and occasional email formatting glitches. Contact Management 4.4 (380) 65.53% of 380 reviewers that rated this feature as important or highly important You can store, segment, and update contacts seamlessly, supporting targeted communications. Reviewers appreciate the ease of importing, editing, and organizing contacts, though some report difficulties with unsubscribes, duplicates, and syncing with other systems. Mobile Optimization 4.5 (362) 63.81% of 362 reviewers that rated this feature as important or highly important It gives you the ability to preview and send emails that look professional on any device. Some reviewers find mobile-optimized emails boost engagement, but a few mention limited customization and occasional layout issues on mobile. Email Marketing 4.5 (274) 61.31% of 274 reviewers that rated this feature as important or highly important Constant Contact offers robust tools for designing, personalizing, and automating email marketing. Users think the platform is simple to use, with helpful templates and tracking, but some mention deliverability issues and limited customization options for templates. Contact Database 4.5 (243) 73.66% of 243 reviewers that rated this feature as important or highly important This aspect helps you organize, segment, and update contacts efficiently. Reviewers indicate it’s easy to import, categorize, and track engagement, though some find managing duplicates and syncing with other tools like NeonCRM challenging. Reporting/Analytics 4.4 (307) 65.47% of 307 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Constant Contact 143 features An @mention is a way to tag or notify a specific person about a message/post Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Establish rules for automatic propagation of social media posts across one or more channels Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Create and automatically send premade copy in response to customer messages Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage various distribution channels, build relations with channel partners, and track their performance Track the amount of clicks on individual products to measure campaign results Leave comments and notes on documents for others to view This aspect helps you organize, segment, and update contacts efficiently. Reviewers indicate it’s easy to import, categorize, and track engagement, though some find managing duplicates and syncing with other tools like NeonCRM challenging. You can store, segment, and update contacts seamlessly, supporting targeted communications. Reviewers appreciate the ease of importing, editing, and organizing contacts, though some report difficulties with unsubscribes, duplicates, and syncing with other systems. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Initiate interactions with customers by proactively starting conversations or providing informational content Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Collaborate on creating a product by sharing and adjusting designs through a shared portal Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Electronically collect payments for goods or services With this capability, you can easily plan, automate, and personalize email campaigns, segment audiences, and track results. Reviewers appreciate the intuitive interface, scheduling options, and detailed reporting, though some mention limited A/B testing and occasional email formatting glitches. Manage, store and organize emails within the system or via third-party apps Constant Contact offers robust tools for designing, personalizing, and automating email marketing. Users think the platform is simple to use, with helpful templates and tracking, but some mention deliverability issues and limited customization options for templates. Ability to oversee and optimize the operations of a mail server Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Track employee schedules, availability, and performance across projects and tasks Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan marketing campaigns for events Plan an event's time and location Manage tickets for specific events Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Adds a customizable form to the landing page, usually for the purposes of lead generation Store, manage and track all forms in a centralized location Store and manage images Organize, prioritize, and manage incoming communications Track interaction history by documenting conversations for contacts Monitor and collect information from social media based on specific keywords Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Manage contacts across multiple mailing lists Ability to chat online in real time Identify the physical location of an individual, asset, device, etc. Automate workflows and trigger campaigns based on customer actions See past and upcoming campaigns and communications in a calendar view Send messages to multiple subscribers at the same time Collection of images, videos and other digital content that can be used Manage the process of planning and scheduling meetings, including agenda creation Personalize text messages using templates and custom fields Access software remotely via mobile devices It gives you the ability to preview and send emails that look professional on any device. Some reviewers find mobile-optimized emails boost engagement, but a few mention limited customization and occasional layout issues on mobile. Distribute a survey via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and post content across multiple social media accounts and platforms simultaneously Manage multiple campaigns in one system Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Create many versions of emails, forms, or actions and gauge which is most effective Create and update newsletter content to increase engagement A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Schedules specific times for content to appear on social media platforms, blogs, websites etc. Preview materials before finalizing projects Design, communicate, and distribute incentives to perform a specific action Survey design technique that directs respondents to different questions based on their previous answers Randomize the displayed order of questions and answer options Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Ensure the answer provided fits set parameters (numerical, positive number, etc.) Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Send individual or bulk text messages at predetermined times Plan availability and assign specific time slots for tasks and resources Group leads or contacts based on their specific characteristics Optimize and manage the search engine optimization efforts for a website or digital content Internet standard communication protocol to transmit electronic mails Survey popup over a webpage to specific users based on their behavior Skip over or route respondents to different questions based on their previous answers Send promotional campaigns or transactional messages via text messages Create and manage advertising campaigns on social media networks Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Market event via social media tools Filters used to determine different types of malware threats Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Allow media to be embedded in the question or answer options Create and manage surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Make a list and register visitors Interact with data visualization elements, such as charts and graphs, to drill down into data Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain Monitor activity of individuals who visit your website using cookies Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.2 (2,854) 4.2 Based on 2,854 reviews ## Pricing Value for money 4.1 (2196) Free Trial [View pricing plan details](https://www.capterra.com/p/31898/Constant-Contact/pricing/) Lite $12.00 Usage Based,Per Month It includes: - Basic Email Marketing - Automated Welcome Email for New Contacts - Social Marketing - Event Management - Drag & Drop Email Templates - AI Content Recommendations - Polls & Surveys - Reporting Standard $35.00 Usage Based,Per Month It includes: - Email marketing with subject line A/B testing and email archive - Resend emails to non-openers - Contact segmentation - Social media ads integration - Scheduled Email Sends - Subject Line A/B Testing - Registration Form - Custom Segments Premium $80.00 Usage Based,Per Month It includes: - Advanced email marketing with dynamic content - Custom automations - Custom contact segmentation - Search engine optimization - Advanced ads with a dedicated ad manager\* (required minimum spend/month) - Contact Activity Segmentation - Sell Products & Services - SMS Marketing Value for money 4.1 (2,196) 4.1 Based on 2,196 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Canva](https://www.capterra.com/p/168956/Canva/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (2041) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (2,041) 4.2 Based on 2,041 reviews ## User reviews Overall rating 4.3 Based on 2,923 reviews Filter by rating 5(1528) 4(991) 3(320) 2(44) 1(40) Mentioned topic Sorted by most recent Marc R. Digital Media Specialist Education Management ### "A formidable organization tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 15, 2026 My overall experience with Constant Contact has been positive, particularly for its ease of use and consistency in managing email communications. It’s a dependable platform that allows you to quickly create, schedule, and distribute professional-looking emails, making it especially effective for newsletters, event promotion, and routine organizational updates. The interface is intuitive, which helps streamline workflow and reduces the learning curve for users who may not have extensive experience with email marketing tools. Pros What I liked most about Constant Contact is its simplicity and reliability for email marketing. The platform makes it easy to build, schedule, and send professional-looking emails without needing extensive technical knowledge. The drag-and-drop editor is straightforward, and the templates provide a strong starting point, which helps streamline the content creation process. Cons What I liked least about Constant Contact is that it can feel somewhat limited in terms of advanced customization and automation. While the platform is great for straightforward email campaigns, it doesn’t offer the same level of flexibility or sophistication you’d find in more robust marketing automation tools. Things like complex workflows, deeper personalization, or behavioral triggers can be harder to execute. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for your review, Marc! We are glad our email templates and editor streamline your campaigns, and we appreciate the feedback on our customization and automation options. We'll pass your suggestions along to our development team for consideration in future platform updates. RJ Rashaad J. Junior A and R Associate Arts and Crafts ### "Constant Contact" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2026 Constant Contact is a good solution for managing email campaigns in a simple and fast way. I found it useful for staying connected with an audience and sharing information in a more professional way. Pros The templates available make it easy to create clean-looking emails without needing any special technical skills. The analytics are also useful for getting a better idea of what works with the audience and adjusting certain content. Cons Even though the platform is easy to use, the cost can increase pretty quickly depending on the size of the contact list. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for your 5-star review, Rashaad! BR Bradley R. IT Director Information Technology and Services ### "Reliable email marketing platform that’s easy to use" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 8, 2026 Constant Contact helped simplify email marketing and communication with customers by centralizing contact lists, campaign creation, scheduling, and reporting into one platform. It reduced the time needed to send professional campaigns and improved consistency in customer communication. Pros Constant Contact makes it very easy to create and send professional-looking email campaigns without needing a lot of technical experience. The drag-and-drop editor is simple to use, contact management is straightforward, and scheduling campaigns is quick. It’s been especially useful for newsletters, announcements, and marketing emails where reliability and ease of use matter most. Cons Some of the automation and advanced segmentation features are not as deep as some higher-end marketing platforms. Pricing can also increase as contact lists grow, but overall the platform is stable and easy to manage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thanks for taking the time to leave a detailed review, Bradley! AU Anonymous User Admin Accounting ### "User-Friendly Email Marketing Platform for Growing Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 Overall, my experience with Constant Contact has been very positive. It’s a dependable and accessible solution for email marketing that helps streamline communication and grow audience engagement with minimal effort. Pros What I liked most about Constant Contact is how easy it is to create and manage email campaigns. The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track engagement. Cons One area for improvement is that some advanced features and customizations are a bit limited compared to more complex platforms. However, its simplicity and ease of use make it a great choice for users who value a straightforward experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for your 5-star review and valuable feedback! AU Anonymous User Founder, Owner Marketing and Advertising ### "A Delivery Powerhouse with a Creative Ceiling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2026 Overall, my experience is positive. While I'd like to be more creative with the layout and design, the platform's functionality, detailed data collection, and the overall package are good value. Whenever I've had an issue, the CC Customer Service Team has always been quick to respond and help me resolve the issue. Pros The Constant Contact platform is reliable, easy to use, and a good value for the money. The data collection, analysis and automations are solid winners that are only outshined by their tremendous customer support. Cons The layout editor is pretty inflexible, or at least not a "friendly" user experience. While they have a lot of templates, there are definitely limitations on the creativity end. You can't resize images within blocks, for example, and when you create a new block yourself, you can't copy and paste them into a new template or save them as a content block for reuse. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) The contact list limitation and corresponding price increases. While Mailchimp's features were a little more advanced as you climbed in tiers, the pricing for the number of contacts and sends we have was not significant enough to justify the additional cost. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reasons for choosing Constant Contact We did not need as robust a CRM platform as Hubspot and ActiveCampaign included, and opted for the reliability and ease of use/learning that CC provided at a lower cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for leaving a review! We're thrilled to hear our support and automations bring you value. To enhance your designs, you can easily resize images by dragging the arrows in the lower right-hand corner of the Image Block to resize the entire block. Additionally, we just released Saved Content in our email editor, allowing you to save and re-use content blocks across emails. Check out our community article on the release here! https://community.constantcontact.com/news/post/introducing-saved-email-content-U5yuNq59ksymmGj VC Valerie C. Marketing Manager Entertainment ### "Not My Fave Email System" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 29, 2026 It was very mixed. It was generally fine, but it was not the cleanest system to use. If you're looking for an affordable option, but do not require a lot of branding or robust marketing needs, this should be fine for smaller businesses. Pros It's affordable and fairly easy to use in building email campaigns and managing assets. Scheduling emails was also a breeze. Cons Emails look very clunky and do not appear as clean or as responsive as they should. I had many instances where I'd build an email, test it, everything looked great, but once deployed, it would have odd errors in the template, e.g. broken images that weren't inserted or placed there to begin with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2026 Thanks for your detailed review and valuable feedback, Valerie! AU Anonymous User Director of Audio Visual and IT Religious Institutions ### "Easy to Use and Reliable for Weekly Email Communication " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 26, 2026 I have used Constant Contact for about four years to send weekly emails for church groups, and overall it has been a very helpful and reliable tool. The biggest benefit for me is the low learning curve. It is easy to set up email campaigns, make updates, and reuse previous campaigns without having to start from scratch each time. What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns saves a lot of time and keeps the process simple. One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a broader variety of layouts would make it easier to create emails that feel more unique and tailored to different groups or purposes. Overall, I would recommend Constant Contact, especially for churches, nonprofits, or small organizations that need an email marketing platform that is easy to learn and simple to use consistently. Pros Constant Contact is easy to learn and makes it simple to create, manage, and reuse email campaigns. It works well for weekly communication and does not require a lot of technical experience. Cons The design templates could offer more flexibility and variety. More layout and customization options would make the emails feel more personalized. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reasons for choosing Constant Contact Because this was easiest for everyone to learn and use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for leaving a review! We're thrilled our platform helps your church easily send weekly emails. We really appreciate your recommendation and valuable feedback regarding our email templates; that's an area of the product that our team continuously evaluates for improvements as our customers' needs evolve, and we'll share your feedback with our developers for consideration in future Constant Contact updates. SM Sherry M. Executive Manager Leisure, Travel & Tourism ### "Constant Contact is great for sending mass emails to customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 23, 2026 Overall we did use Constant Contact for several years, but eventually changed to another system that was less expensive and easier to use. Pros We used Constant Contact to send out mass emails to our various customer groups. A Pro of using Constant Contact was the ability to send prepared emails to large groups of people at one time. Cons The cons of using Constant Contact included difficulty in creating the emails - the system was not easy to work with. The cost was more expensive than other options as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 18, 2026 Thank you for taking the time to leave a review, Sherry! We appreciate your valuable feedback. TR Tomia R. Sr help desk analyst Financial Services ### "Always in contact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 April 12, 2026 I have never had a problem with it. It is a very easy application to use if you're trying to get information from one place to the other Pros Its very easy to use and\\nIs very convenient when you need to get information to and from a person.I enjoy this very much Cons Its a little costly, it is a little expensive, but I guess for what it does.It's worth it. I just wouldnt spend as much as my company pays Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2026 Thank you, Tomia, for your fantastic review! It’s great to know how easy and convenient it is for you to use Constant Contact; that ease is exactly what we aim for. We understand that pricing is a concern, and we are constantly working to ensure our value matches the investment. Did you know we offer ways to help reduce costs, such as prepay options or optimizing your contact tiers? Please contact our support team if you’d like to explore these options! Melanie M. Blogger Consumer Services ### "The email marketing platform of the future" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 April 11, 2026 It is ideal for business owners who want an application that you can use from desktop or mobile with ease. Creating campaigns that hit different demographics of your audience is easier with Constant Contact, plus the features present allow replicability and efficiency. Pros reliable email deliverability, the ability to monitor how my emails are performing, plus marketing options for social media and text/SMS which feels very fresh and modern Cons The AI integration makes things feel a little bit messy and convoluted, no free plan so purchase when you are ready to get serious about your email marketing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2026 Melanie, thanks for sharing your feedback! We’re so glad you find our platform ideal for creating campaigns and appreciate you highlighting reliable deliverability and modern features. Our goal is to ensure ease of use, and we are working hard to refine our AI features to make them even more impactful. 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