# Compare Constant Contact vs SurveyHero 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Constant Contact and SurveyHero based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31898-191055/Constant-Contact-vs-SurveyHero --- # Constant Contact vs SurveyHero Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Constant ContactSurveyHero2/4 selected [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) [## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [2,911 reviews](#user-reviews) Positive 2,514 Neutral 313 Negative 84 [## SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.7 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) Starting Price $35.00/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment BL Based on [206 reviews](#user-reviews) Positive 204 Neutral 2 Negative 0 ## Summary * * * Key features rated by users Features selected based on 8,721 reviews from survey software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions 4.6 Survey Builder 4.4 Data Security NA Anonymous Feedback NA \--%Fit Missing features Feature ratings Multiple Question Types NA Customizable Questions NA Survey Builder 4.6 Data Security NA Anonymous Feedback NA User satisfaction User satisfaction 4.3 User reviews[2,911](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.2 User satisfaction 4.7 User reviews[206](https://www.capterra.com/p/191055/SurveyHero/reviews/) Ease of use 4.8 Functionality 4.6 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $12Usage Based, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals. Best for HR, Students, Marketing, Event Managers, Social Influencers or any other professional who requires quick and easy feedback from their customers, employees or user base. ## User reviews Pros & cons SH Samantha H. Memebership Coordinator > "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works really..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249) JB Jeanette B. Development Associate > "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047) RS Renee S. Office Manager > "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655) Edmund S. Board Advisor > "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many choices." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770) TW Ty W. Executive Director > "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it would make the system..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362) HR Haley R. Member Engagement > "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358) MD Martin D. Tech > "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large National..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) HB Holly B. Real estate agent > "It has an outdated template appearance which is not very customizable." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259) VR Verified Reviewer Owner > "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) RB Rue B. Associate Broker > "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960) Sarah M. Owner > "The add-ons such as video integration allows for accelerated digital campaigns that get results." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630) TG Tiffany G. CEO, Co-Founder > "Due to the price and reliability issues, I chose a different software for my marketing and communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) MBM Mary Beth M. Development Director > "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254) KF Krista F. Fund Development Coordinator > "Their build feature could use some more options and sometimes the text editing function gets very glitchy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336) Imanol Alfonso P. Content Creator > "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178) AC Abbie C. Managing Director > "Sometimes there are glitches and the program goes out of use for a short time. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995) TG Tiffany G. CEO, Co-Founder > "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) VR Verified Reviewer Marketing Director > "Sometimes my content images would not get as big as I would want them because of the constraints on the template size." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727) Amber M. Owner > "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and congregation." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128) MD Martin D. Tech > "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) VR Verified Reviewer Owner > "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) TR Tessa R. Marketing Specialist > "There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just aren't..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358) SD Segun D. Digital Marketing Manager > "Automation features in Constant Contact saves time and streamline email marketing processes via aspects such as autoresponders." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7004641) SS Sonny S. Admin > "What I least like about constant contact is it's expensive proving relative to the competition out there" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952) HC Hilary C. Owner > "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their audience." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026) AS Alisha S. Ast Project Manager > "It's integration with wordpress is also really tricky, you cannot edit it to look better" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697) MB Maya B. Social Media Manager > "Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking lessons..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941) TR Tessa R. Marketing Specialist > "Additionally, mobile/tablet responsiveness isn't an option, so our emails show up differently depending on the device used." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358) AT Amanda T. Marketing Coordinator > "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational content on..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) SM Serene M. Head of Production and Development > "Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6478581) SC Susan C. Program Director > "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service is..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432) JM Janet M. Coordinator for Finance and Operations > "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959) CB CJ B. Director of Customer Advocacy > "Helped us with marketing purposes: designing and scheduling email campaigns, managing various target audiences." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6802653) MD Melissa D. Patient Coordinator > "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434) AT Amanda T. Marketing Coordinator > "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and dermatology..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) JV Justine V. Co-Founder > "I would often encounter glitches where the page would reload and I would lose my edits." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371) MB Maya B. Social Media Manager > "Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941) Judith S. Email Marketing Specialist > "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration options.- To make the..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823) Sarah M. Owner > "The data management tools help create actionable lists and campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630) AM Allyson M. Director of External Relations > "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310) NR Nichole R. Program manager > "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and people can register through..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966) Shiva J. ASSISTANT MANAGER > "Some users have reported that Constant Contact's pricing can be higher compared to other email marketing solutions, particularly for businesses with larger contact..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4708296) VR Verified Reviewer Director > "I like to schedule the emails so they are sent while I'm on vacation (like a Christmas card, for example)." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7058415) Ajay Singh R. Manager inside sales > "Creating a template is tuff in this app, due to less options available to edit" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6416142) AS Andrea S. Pastor > "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418) VR Verified Reviewer Director of Marketing and Communications > "Emails end up in spam sometimes." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667) RL Ruth L. Digital Marketing and Growth Strategist > "I appreciate how quickly I can shape campaigns without overthinking design—the templates are clean and easy to tweak." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7068936) LR Leah R. Office Mng. > "sometimes it is hard to get an email out or generated." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6785962) AJ Alec J. Director, Product and Marketing > "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689) NC Nick C. Clinical Director > "Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data we..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4999681) KS Katie S. Operations Manager > "It works well for small businesses or anyone wanting to get professional email campaigns out quickly without a steep learning curve. While the cost can be higher..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6881798) VR Verified Reviewer General Manager of Manugacturing > "Sometimes the email is spammed or hasn't reached the recipient's default inbox." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476) VR Verified Reviewer Development Manager > "Learning center and webinars and useful and stick to the skills I need, give me opportunity to feel comfortable exploring functionality on my own." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879901) SF Sarah F. Owner > "I wanted more templates as i am not very good at sending emails for my boutique." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353) JM Janet M. Coordinator for Finance and Operations > "It's also easy to create mailing lists and it integrates with our software to sync updates to contacts emails." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959) JB Julia B. Director of Communications > "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900) AG Anna G. Digital Marketing Manager > "The fonts, colors, and layouts make it easy to keep my branding in every email I send." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6874862) AZ Adam Z. Marketing Director > "Your email will sometimes find its way into the recipients trash or spam folder." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909) VR Verified Reviewer Marketing and Communications Specialist > "The interface is so much more approachable than other applications and developing email campaigns are so easy and quick." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7064782) SK Sam K. Executive Director > "It sounded good but the way they bill us it equalled to us losing 2 months of value." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381) EW Elizabeth W. Finance team > "Connection to our database, clear and easy to analyse stats including individual engagement and very easy to create and design email campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879145) EL Evan L. Director of Agency Solutions > "It can get expensive quickly. And support is not the best - they don’t seem to know the product well." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6781674) Jacob S. Program Manager > "Solid platform with plenty of features for those working within a smaller budget and not needing full customization" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6864538) MM Marsha M. Owner > "They pictures often get flipped and it very difficult to get them to face the right direction." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231) AS Aaron S. Graphic Designer > "The email editor is straightforward and the templates make it easy to design clean campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7111571) SA Selasi A. Communications Associate > "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but you..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365) SK Sam K. Executive Director > "The control over content design has been good for our small organization as the staff were able to learn the basics very quickly." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381) BL Brie L. CSC > "Difficulty in coding into emails and codes not working" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356) AA Adegboyega A. Ticketing Agent > "Constant Contact offers a wide range of email templates which makes it easy and quick to create and customize marketing emails." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6372490) Hedi S. informatique > "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) MN Melissa N. Owner > "It allows you to use templates that look professional to represent your business." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6850331) Kelly A. Marketing Associate > "We're still finding some design limitations when attempting to create more visually distinctive email campaigns particularly with the Canva integration since is..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4802656) AC Abbie C. Managing Director > "It helps us advertise all of our programs" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995) SD Stephen D. Business Manager > "The multichannel campaigns are not as well supported by the knowledge bank as I would like." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6360874) LC Leah C. Communications Specialist > "I love that Constant Contact saves my previously sent documents." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7044638) Hedi S. informatique > "One aspect I found a bit less satisfactory is the cost, which can be high for small businesses." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) Ilich Rafael T. Visiting Lecturer > "What I like the most about the Constant Contact is the ease of use of the program and the different templates that can be found in their library, and the..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6348663) JK Jessica K. Development and Communications Manager > "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498) SC Susan C. Program Director > "Also, the flexibility, ease of use, the many templates, not just email marketing, but surveys, event registration and management, ability to test your message..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432) Delly S. Telemarketer > "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195) [View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/) VR Verified Reviewer Student > "The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) Divyam B. Student > "Some of the advanced data export options (like exporting directly to SPSS or Excel with advanced filters) are locked..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) BR Brooke R. Director > "SurveyHero allows users to adjust colors, themes, and layouts so surveys can match branding or look more visually..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7110432) VR Verified Reviewer Student > "The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) AQ Alissa Q. \- > "The app has helped me efficiently design surveys for academic research and collect responses seamlessly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197) RD Rhonda D. Staff Technician MFG Engineering > "The graphs generated for my data had odd labels for x and y axis with no way to change them." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7096384) SB Sercan B. ka > "The ability to upload images directly into questions is extremely useful, especially for academic projects where..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308) NG Nicole G. Trainee > "It wasn't easy to find the settings on how the data will be collected in terms of - is it anonymos or not and I wanted to..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7030728) AQ Alissa Q. \- > "The interface is clean, intuitive, and allows me to create professional surveys quickly." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7081197) AV Aku V. Associate professor > "Implementation of survey-level randomization (for example, for experimental studies) is a bit clunky." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234) Divyam B. Student > "It’s perfect for simple surveys, though you might hit a ceiling if you need highly complex logic or custom branding." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7052075) CS Chloe S. Student Radiographer > "SurveyHero has limited customization options for free users, which can restrict design flexibility." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6590442) VR Verified Reviewer Masters Computer Science > "The free student access is precious for academic research purposes, and the platform's reliability in handling detailed..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587899) RG Raquel G. Student > "So I needed to upgrade it which as a student can be a bit costly, especially because there is no option to pay monthly..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6266268) AC Arbi C. Student > "It provides a seamless experience for creating, customizing, and distributing surveys, which is essential for my research..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6587763) NC Nicholas C. Assistant Coach > "The only thing that I didn't like was that it was not super clear to me what level of subscription I was signing up for..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6511902) SB Sercan B. ka > "The fact that it is free for students is also a huge advantage, since it supports research and education without extra..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7058308) KK Kristi K. Deputy Principal > "I am now unable to collect data on closed surveys without paying $35 a month." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6276981) VR Verified Reviewer RA > "Building, translating, and distributing surveys felt smooth, and the platform offered everything I needed without..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129) JM James M. Head of Talent and Development > "Expiration of surveys on basic plan, unable to get previous results, etc" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6671829) VR Verified Reviewer Student > "This allows me to focus on crafting the right questions rather than fighting with the software." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7020128) AM Alex M. Manufacturing Engineer > "There is no way to export the data with the basic version." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6445965) TP Tara P. CTAE Director > "I was able to use the free version to accommodate my needs for a regional meeting survey." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7093957) NR Nicole R. Admin Service Manager > "You can't review responses with the basic account after 30 days." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6549348) NH Niklas H. digital konceptdeveloper > "you have a lot of options for survey implementations that can make the survey really good." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7054358) FD Frederico D. Master's Student > "Freemium is too limited (10 questions amount to nothing, honestly)" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6566835) AT Asil T. Student > "User friendly and easy to use and I can create surveys with my student account for absolutely free which is very..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7039615) MW Mary W. Student > "did not recognize student account directly" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6765318) JO Jefney O. Researcher > "I like how I can customize what kind of surveys I ask and it allows me to gather data in different methods" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224) IP Isaac P. Student > "Need to pay for it in some use cases which can be inconvenient." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6565225) VR Verified Reviewer RA > "Clear layout, easy multilingual setup, and smooth response collection made the tool stand out." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7055129) MM Michelle M. office tech > "the only thing i do not like about it is the free trial that it limits you on a lot of things" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6367095) AV Aku V. Associate professor > "It provides a straightforward but powerful enough platform for conducting online surveys for research purposes." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6871234) SG Sierra G. Student > "so I do not have anything that I like least about the service." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896) CO Chibuzo O. Student > "This feature is invaluable for my PhD dissertation in which I have to collect survey data from respondents in two..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6634528) KH Kayla H. Student > "sometimes in survey hero it lags out on survey hero." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6539801) KK Kenza K. Epidemiology Research student > "I especially appreciate the wide range of question types and the flexibility in customizing surveys to suit different..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290) MW Maxime W. PhD Candidate, entrepreneur > "The website and the app isn't translated." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6661188) SR Samantha R. Student > "There are a lot of different options for question/ answer development and endless ways to make this survey custom to what..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6544355) HM Hannah M. Student > "The price for the subscription is a little high in my opinion." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6351955) LG Lucus G. Student > "The ease-of-access and the ability to create surveys that meet the needs of the research that I am completing." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6813106) JO Jefney O. Researcher > "I don't know how long a survey can last." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6529224) YL Yizi L. Tutor > "Very clear and structural, good interface design and easy to use, professional, no need to provide detailed register..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7080649) ZT Zoe T. Student > "good, although exporting is annoying because you have to pay" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6577589) RU Rachelle U. Student > "I do like that it has a free version for students." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7068116) AA Ashton A. Student > "Cost money which is a pain in the butt for real" [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6531796) LR Lea R. PhD Student > "I just started using it but I like that they offer a free student plan." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7056843) YZ Yujing Z. Ph.D.Graduate Student > "Especially once the survey has been sent but it takes a while to get responses, yet we continued being charged." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6172576) JC Jennifer C. Makeup Artist > "It simplifies the process for both creators and respondents, making it ideal for quick feedback or detailed research." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6607410) MP Molly P. Student > "I just applied and I have not used it yet." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6646066) SG Sierra G. Student > "Sign up was quick and I was able to create a survey with ease." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___7089896) MB Mika B. Project Manager > "Also there are not much admin features and managing the whole platform is very difficult." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___3480993) KK Kenza K. Epidemiology Research student > "What I liked most about SurveyHero is its user-friendly interface, which makes creating and distributing surveys..." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___6522290) MS Mohammed S. Field Manager > "Their pricing model is not the greatest." [See full review](https://www.capterra.com/p/191055/SurveyHero/#Capterra___2967278) [View Reviews](https://www.capterra.com/p/191055/SurveyHero/reviews/) ## User interface 4.34 (2,911) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) 4.68 (206) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Constant Contact Top features 31/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/31898/Constant-Contact/#features) SurveyHero 13/45 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - Anonymous Feedback - API - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Data Analysis Tools - Data Cleansing - Data Import/Export - Data Security - Drag & Drop - Dynamic Content - Email Marketing - Email Reminders - Feedback Management - Gamification - Generative AI - Mobile Survey - Multi-Channel Distribution - Multi-Language - Multiple Question Types - NPS Survey Structure - Offline Response Collection - Pulse Surveys - Question Branching - Question Library - Question Piping - Randomization - Real-Time Data - Reporting/Analytics - Response Quotas - Response Validation - Sentiment Analysis - Site Intercept Survey - Skip Logic - Support Audio/Images/Video - Survey Builder - Template Management - Third-Party Integrations - URL Customization - Visual Analytics [See all features](https://www.capterra.com/p/191055/SurveyHero/#features) ### Recognition No recognitions have been awarded to Constant Contact No recognitions have been awarded to SurveyHero ### Deployment & support Constant Contact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SurveyHero Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Constant Contact - By Constant Contact - Located in United States - Founded in 1998 SurveyHero - By SurveyHero - Located in Switzerland - Founded in 2016 ## Popular Comparisons [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) $12/month Price $9/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)[4.63 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Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,256)](https://www.capterra.com/p/136603/MailerLite/reviews/) $12/month Price $10/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-136603/Constant-Contact-vs-MailerLite) [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/)[4.68 (206)](https://www.capterra.com/p/191055/SurveyHero/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $35/month Price $39/month 4.6 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158456-191055/JotForm-4-0-vs-SurveyHero) [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs 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