Constant Contact vs Folio: Which is a better fit?

It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.

It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.

Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.

Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.

Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.

I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.

Ervin E

CAN

I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.

Clients love the shared timeline. It not only helps keep me organized through many transactions but the clients are impressed that you made it just for them.

Not sure what the problem with the plug-in is, or how to fix that glitch. Also, I desperately need an iPhone app where I can view escrow schedules and contacts, and make entries.

I am thrilled to be in this industry in a time when this tool is available. Being able to see all the conversations regarding one transaction in one place is wonderful in itself.

If/when a transaction is glitchy from the beginning I've noticed those same transactions tend to to miss emails, drop transaction data, etc throughout the process.

Easy to use, my clients love it. It is definitely helpful to have it so that my clients can keep track of what is going on.

Getting this was a [Sensitive Content Hidden] mistake.

I enjoy how easy it is to use. Setting up templates and having it autogenerate the timeline is a great feature-especially getting rid of the weekends & holidays.

It’s hard to move folders around. Can’t delete duplicate folders only archive which causes unnecessary clutter.