Constant Contact vs Group Leads: Which is a better fit?

It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.

It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.

Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.

Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.

Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.

I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.

Ervin E

CAN

I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.

Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.

Nadine N

Owner

It's also less expensive, AND there's a lifetime membership option which makes cost even better. Not only that, the developer has been super responsive and helpful any time I've had a question.

My VA was frustrated with Tech Support. Company missed out on capturing at least 2 weeks of email subscribers.

Michael M

Owner

This nice plug-in delivers an excellent user experience to our dear FB group members. It also saved me hundreds of hours by automating my tasks.

Kristen K

CEO

The software sometimes disconnects and needs to be reconnected. This has happened about a dozen times in 2 years - so not very common, but is annoying.

It is user-friendly, has great customer service, and offers a comprehensive lead management solution. We highly recommend Group Leads to anyone looking for a reliable lead management platform.

Getting in touch with customer service was a long, incredibly frustrating experience.

Brooke B

Founder

The automations are awesome. I love being able to add leads to my email list and automatically send them a message when thye join my group.

It took me several attempts to understand when the extension was live and automating. That was a little stressful, thinking I was 'live' when it wasn't collecting and importing data.