# Compare Constant Contact vs Emotive 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Constant Contact and Emotive based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/31898-202425/Constant-Contact-vs-Emotive --- # Constant Contact vs Emotive Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Constant ContactEmotive2/4 selected [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) [## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting Price $12.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [2,934 reviews](#user-reviews) Positive 2,534 Neutral 316 Negative 84 [## Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [106 reviews](#user-reviews) Positive 90 Neutral 3 Negative 13 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 3,704 reviews from campaign management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 81%Fit High performer Feature ratings Email Management 4.7 Contact Management 4.4 Contact Database 4.5 Data Import/Export 4.3 Campaign Analytics 4.4 \--%Fit Missing features Feature ratings Email Management NA Contact Management 3.7 Contact Database NA Data Import/Export NA Campaign Analytics NA User satisfaction User satisfaction 4.3 User reviews[2,934](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.2 User satisfaction 4.3 User reviews[106](https://www.capterra.com/p/202425/Emotive/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.0 Customer support 4.3 Price starts from Price starts from $12Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals. Best for Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers. ## User reviews Pros & cons AF Avery F. Artist and Tour Manager > "It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a heavy administrative..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618) AF Avery F. Artist and Tour Manager > "Additionally, the advanced automation options (complex behavioral scenarios) remain a bit more limited and less flexible than what other specialized marketing..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618) VR Verified Reviewer Director of Audio Visual and IT > "What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) Edmund S. Board Advisor > "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770) VR Verified Reviewer Director of Audio Visual and IT > "One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478) HR Haley R. Member Engagement > "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358) VR Verified Reviewer Admin > "The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track engagement." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880) JB Jeanette B. Development Associate > "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047) RS Renee S. Office Manager > "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655) SM Sherry M. Executive Manager > "The cons of using Constant Contact included difficulty in creating the emails - the system was not easy to work with. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7137156) VR Verified Reviewer Admin > "It’s a dependable and accessible solution for email marketing that helps streamline communication and grow audience engagement with minimal effort." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880) HB Holly B. Real estate agent > "It has an outdated template appearance which is not very customizable." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259) TW Ty W. Executive Director > "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it would make the..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362) Bella C. Client Services Director > "Sometimes I feel a lack of personalization options in email templates." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) James G. Senior Manager, Infrastructure Engineering > "Campaign creation is also straightforward enough that non-technical users can build and send clean emails without IT standing nearby with a wrench and a..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7176205) JH Jenny H. Communications Director > "One downside I’ve experienced with Constant Contact is that the platform can glitch fairly often." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7158350) VR Verified Reviewer Owner > "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) VC Valerie C. Marketing Manager > "Emails look very clunky and do not appear as clean or as responsive as they should." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181) Quentin J. IT Manager > "It makes it simple to create professional email campaigns, manage contact lists, and tract key performance metrics." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7178560) VR Verified Reviewer Marketing Director > "Sometimes my content images would not get as big as I would want them because of the constraints on the template size." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727) Imanol Alfonso P. Content Creator > "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178) VR Verified Reviewer Founder > "What I don’t like is that the platform becomes expensive as your contact list grows." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756) BB Bree B. Ops Coordinator > "Its drag-and-drop editor allows users to craft professional emails without technical expertise." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127224) SS Sonny S. Admin > "What I least like about constant contact is it's expensive proving relative to the competition out there" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952) SH Samantha H. Memebership Coordinator > "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249) RB Rue B. Associate Broker > "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960) Amber M. Owner > "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and congregation." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128) SM Serene M. Head of Production and Development > "Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6478581) DN Deontay N. Recruiting Manager > "I like constant contact because it helps make contacting clients and talent alot easier when trying to search a contact number" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175884) TG Tiffany G. CEO, Co-Founder > "Due to the price and reliability issues, I chose a different software for my marketing and communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) James G. Senior Manager, Infrastructure Engineering > "Contacts are easy to store, organize, and segment, which makes it simple to reach the right audience for short-lived campaigns, seasonal messages, one-off..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7176205) KF Krista F. Fund Development Coordinator > "Their build feature could use some more options and sometimes the text editing function gets very glitchy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336) VC Valerie C. Marketing Manager > "It was generally fine, but it was not the cleanest system to use. If you're looking for an affordable option, but do not require a lot of branding or robust..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181) AC Abbie C. Managing Director > "Sometimes there are glitches and the program goes out of use for a short time. " [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995) VR Verified Reviewer Owner > "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707) JV Justine V. Co-Founder > "I would often encounter glitches where the page would reload and I would lose my edits." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371) SD Segun D. Digital Marketing Manager > "Automation features in Constant Contact saves time and streamline email marketing processes via aspects such as autoresponders." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7004641) Judith S. Email Marketing Specialist > "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration options.- To make the..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823) HC Hilary C. Owner > "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their audience." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026) AM Allyson M. Director of External Relations > "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310) MB Maya B. Social Media Manager > "Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941) Ajay Singh R. Manager inside sales > "Creating a template is tuff in this app, due to less options available to edit" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6416142) AT Amanda T. Marketing Coordinator > "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational content..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) MD Martin D. Tech > "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) SC Susan C. Program Director > "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service is..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432) VR Verified Reviewer Director of Marketing and Communications > "Emails end up in spam sometimes." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667) MD Martin D. Tech > "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large National..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943) AS Alisha S. Ast Project Manager > "It's integration with wordpress is also really tricky, you cannot edit it to look better" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697) AT Amanda T. Marketing Coordinator > "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and dermatology..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636) NC Nick C. Clinical Director > "Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data we..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4999681) RJ Rashaad J. Junior A and R Associate > "The analytics are also useful for getting a better idea of what works with the audience and adjusting certain content." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429) VR Verified Reviewer General Manager of Manugacturing > "Sometimes the email is spammed or hasn't reached the recipient's default inbox." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476) BR Bradley R. IT Director > "It reduced the time needed to send professional campaigns and improved consistency in customer communication." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7147199) SF Sarah F. Owner > "I wanted more templates as i am not very good at sending emails for my boutique." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353) MB Maya B. Social Media Manager > "Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941) JB Julia B. Director of Communications > "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900) NR Nichole R. Program manager > "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and people can register..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966) AZ Adam Z. Marketing Director > "Your email will sometimes find its way into the recipients trash or spam folder." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909) RJ Rashaad J. Junior A and R Associate > "The templates available make it easy to create clean-looking emails without needing any special technical skills." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429) MM Marsha M. Owner > "They pictures often get flipped and it very difficult to get them to face the right direction." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231) AS Andrea S. Pastor > "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418) SA Selasi A. Communications Associate > "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but you..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365) DW Destinee W. General Manager > "Like the ability for branding and templates, makes keeping everything cohesive easy." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119537) BL Brie L. CSC > "Difficulty in coding into emails and codes not working" [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356) Bella C. Client Services Director > "I mostly use its email templates, which save me much of my time and keep a professional approach." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) JM Janet M. Coordinator for Finance and Operations > "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959) Sarah M. Owner > "The add-ons such as video integration allows for accelerated digital campaigns that get results." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630) MD Melissa D. Patient Coordinator > "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434) MBM Mary Beth M. Development Director > "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254) Hedi S. informatique > "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) RS Radha S. Legal Assistant > "The platform is intuitive and easy to navigate, making it well‑suited for creating and sending email campaigns efficiently." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127813) Hedi S. informatique > "One aspect I found a bit less satisfactory is the cost, which can be high for small businesses." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615) Bella C. Client Services Director > "Constant Contact has helped us maintain communication with our clients via targeted campaigns." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954) JK Jessica K. Development and Communications Manager > "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498) AJ Alec J. Director, Product and Marketing > "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689) Delly S. Telemarketer > "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195) TG Tiffany G. CEO, Co-Founder > "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271) TA Taryn A. Business Operations Supervisor > "I don't like that they charge you based off of the amount of contacts you have." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6517771) VR Verified Reviewer Founder > "Overall, Constant Contact is a reliable platform for us due to the straightforward way to manage email marketing." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756) TR Tessa R. Marketing Specialist > "There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just..." [See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358) [View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/) TL Trevor L. VP of Business Operations and Strategy > "They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135) LL Leonard L. Employee > "They charged me for a bunch of unsent SMS campaigns - I lost thousands of revenue from their ability to not deliver on..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___6110400) TA Trevor A. Owner > "Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) DR Derek R. Marketing Director > "On the Attribution side it would sometimes take weeks to get responses to questions. " [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430950) MU Megan U. Owner > "She is so good at capturing the voice and brand of glō as well as checking in to see if I need her to create broadcasts." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925) VV Victoria V. CEO > "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) NA Natalie A. Founder > "As the founder of a growing e-commerce brand, I have been looking for the right partner to grow my SMS subscriber list..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6407013) AF Amry F. CMO > "This is because we have a high-cost product, so browse abandonment emails don't work as well as abandoned..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) ME Megan E. Director of Marketplace Operations > "Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6429031) LH Liz H. Owner > "We are obligated to buy out the full contract or keep using this stupid and expensive service. When they schedule you..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) HR Heather R. Director of Marketing > "The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6342523) FD Fausto D. Brand Manager > "It lacks a mobile app." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766) LM Laura M. Strategy Director > "Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854) EL Ermias L. Founder > "They left the part where there is a $500 minimum out of the contract (but still billed my payment method for it despite..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891) CP Christopher P. Director of Marketing > "We are a large company that sends over 100 SMS message a month, and have always had great results." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) MM Marco M. CEO > "In addition to the problems above, Emotive stores our payment information without our authorization." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3815961) MU Megan U. Owner > "ROI is high, easy to use, great support and when my business is in high season, \[sensitive content hidden\] (my assigned..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925) NS Nick S. Founder > "Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) TA Trevor A. Owner > "Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) LH Liz H. Owner > "They give no notice of contract auto renews and then offer not solutions on breaking it early." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) TL Trevor L. VP of Business Operations and Strategy > "Their UI is so easy to use and they have tons of templates that you can pull from." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135) JP John P. Founder and President > "They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter. When I..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) PC Paul C. eComm Strategy > "Case in point: in just our first three months, we tripled our SMS opt-ins." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6508422) JG Jen G. President > "We did change providers and were told by the new provider that the Emotive customers are dropping like flies ." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) LS Lital S. Owner, Designer > "JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777) NS Nick S. Founder > "They do not care about their customers AT ALL, all they care about is collecting their next monthly payment." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) VV Victoria V. CEO > "They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) AA Alex A. Manager > "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our brand..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462) UD Undra D. Creative Director > "I like the one-on-one customer service." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6716603) JG Jen G. President > "Emotive continues to charge me even though we changed providers." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) CP Christopher P. Director of Marketing > "The platform is dependable and the analytics are very good." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) JG Jen G. President > "They have now overcharged me by $1300 in the last 45 days." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) SR Stephanie R. Email and SMS Marketing > "sensitive content hidden\] have been fantastic to work with; anytime we need assistance, they are quick to provide..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979) Paola J. Owner > "I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit card." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3459928) LM Laura M. Strategy Director > "They are always responsive and seems like they love their job with Emotive." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854) Karagan O. CEO > "Limited segmentation as well - and very slow delivery for the messages during high volume times." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304) AR Ashley R. General Manager > "They have made the switch to SMS marketing a breeze!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018) TH Taylor H. Owner > "This pissed me off that we’d been so screwed on prosing for the past year." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4474178) CP Christopher P. Director of Marketing > "They are a great company to work with and their customer service is fantastic." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) VR Verified Reviewer Marketing DIrector > "We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without notice..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3582889) TA Trevor A. Owner > "The best thing about it is the pricing." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) Karagan O. CEO > "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304) LS Lital S. Owner, Designer > "We highly recommend emotive for sms marketing." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777) NS Nick S. Founder > "I've never been treated so horribly by a company, let alone one that I paid over $100k to." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) AR Ashley R. General Manager > "They are always prompt and happy to assist you with any questions you may have." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018) CK Cameron K. Marketing Associate > "Not enough data behind the information provided, and our deliverability is lacking." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314) SR Stephanie R. Email and SMS Marketing > "We couldn't be happier with the services provided by Emotive!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979) Lynn P. Co-Founder & CEO > "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to having..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046) AF Amry F. CMO > "What impressed me most was their understanding of how we wanted to target our audience across our various..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) EL Ermias L. Founder > "A complete scam." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891) AF Amry F. CMO > "I like how it can track users after 7 days." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) Steve M. President > "Way to expensive." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4285216) EM Elizabeth M. VP > "We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6239339) JG Jen G. President > "Bad company, dirty practices." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) MM Makio M. Founder > "Very engaged and supportive to your goals." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6462548) LH Liz H. Owner > "DO NOT USE, I repeat, DO NOT USE" [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) TA Trevor A. Owner > "The pricing is also a huge pro!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) JB Joe B. partner > "Emotive has many hidden costs and what I consider to be shady practices." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116) JW Jesse W. Operations Director > "Easy to use." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430004) PD Paul D. CEO > "The only complaint I have with this software is the character counts and the image sizes for broadcasts." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2650046) SM Susan M. Owner > "I recommend this team." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6676872) KT Kiara T. Customer Service > "For me its the character count, with a limited about of characters sometimes it can be very hard to get a message across..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2649706) KG Karen G. Owner > "The great customer service and the people" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6442023) JB Joe B. partner > "They are, or at least the individual with whom we are dealing, are void of any integrity." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116) JW Junyi W. Co-Founder > "Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6269640) JP John P. Founder and President > "I took him on his word and failed (my bad) to follow up in writing. " [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) VV Victoria V. CEO > "The Emotive team has honestly been the key reason I decided to switch from Postscript." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) Madison A. Marketing Director > "The desktop feature is currently not working, so this isn't an option for signups/opting in." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2848316) JL John L. E-commerce Project Manager > "Emotive was exactly what we were looking for in an SMS platform." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6344281) JP John P. Founder and President > "the reason for this negative review (which I have never previously taken the time to do for any company)...." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) IS Ioana S. Marketing Coordinator > "Great customer service and representative team- every member I've worked with on our service has been fantastic." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366) HK Hrag K. President > "The customer communication tool is a bit hard to use, and sometimes challenging." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2767068) IS Ioana S. Marketing Coordinator > "Overall, Emotive has become a customer support channel for us." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366) Lynn P. Co-Founder & CEO > "A shame since we are a small business and feel taken advantage of. . ." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046) CO Carlton O. Manager > "The experience with \[sensitive content hidden\] was one of the most pleasant experiences I have ever had with efforts of..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6312323) RN Rick N. CEO > "I do not see $400 worth of value for the price." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2651970) AF Amry F. CMO > "were particularly responsive and patient, addressing all of my questions promptly." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) JK Jared K. Co-founder > "Not easy to manage via mobile" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503) [View Reviews](https://www.capterra.com/p/202425/Emotive/reviews/) ## User interface 4.34 (2,934) [Emotive](https://www.capterra.com/p/202425/Emotive/) 4.32 (106) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Constant Contact Top features 45/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Autoresponders - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Channel Management - Click Tracking - Contact Database - Contact Management - Content Management - Conversion Rate Optimization - Conversion Tracking - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Drag & Drop - Drip Campaigns - Email Management - Email Marketing - Email Templates - Engagement Tracking - Event Marketing - Event Triggered Actions - Generative AI - Lead Capture - Lead Generation - Lead Management - Monitoring - Multi-Campaign - Multi-Channel Marketing - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting & Statistics - Social Media Integration - Social Promotion - Template Management - Third-Party Integrations [See all features](https://www.capterra.com/p/31898/Constant-Contact/#features) Emotive 6/50 - A/B Testing - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Autoresponders - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Channel Management - Click Tracking - Contact Database - Contact Management - Content Management - Conversion Rate Optimization - Conversion Tracking - CRM - Customer Segmentation - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Data Import/Export - Drag & Drop - Drip Campaigns - Email Management - Email Marketing - Email Templates - Engagement Tracking - Event Marketing - Event Triggered Actions - Generative AI - Lead Capture - Lead Generation - Lead Management - Monitoring - Multi-Campaign - Multi-Channel Marketing - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Reporting & Statistics - Social Media Integration - Social Promotion - Template Management - Third-Party Integrations [See all features](https://www.capterra.com/p/202425/Emotive/#features) ### Recognition Constant Contact is recognized as a top-rated tool in 1 Capterra Shortlist reports Emotive is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Constant Contact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Emotive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Constant Contact - By Constant Contact - Located in United States - Founded in 1998 Emotive - By Emotive - Located in United States - Founded in ## Popular Comparisons [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/) $12/month Price $9/month 4.2 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/31898-132996/Constant-Contact-vs-brevo) [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) vs [Project 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