# Compare Constant Contact vs Microsoft Outlook 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Constant Contact and Microsoft Outlook based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31898-227138/Constant-Contact-vs-Microsoft-Outlook

---

# Constant Contact vs Microsoft Outlook Features and Cost Comparison

Last updated April 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Constant ContactMicrosoft Outlook2/4 selected

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

[## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [2,934 reviews](#user-reviews)

Positive

2,534

Neutral

316

Negative

84

[## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [2,481 reviews](#user-reviews)

Positive

2,284

Neutral

152

Negative

45

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 12,154 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

4.6

Inbox Management

4.6

Email Monitoring

4.6

Access Controls/Permissions

4.5

63%Fit

Missing features

Feature ratings

Mobile App

4.5

Email Distribution

NA

Inbox Management

4.6

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.3

User reviews[2,934](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.5

User reviews[2,481](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$12Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals.

Best for

Students and professionals, businesses of all sizes, educational institutions, etc.

## User reviews

Pros & cons

AF

Avery F.

Artist and Tour Manager

> "It is a robust tool that allows me to maintain a regular, secure connection with my community in compliance with regulations, lifting a heavy administrative..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618)

AF

Avery F.

Artist and Tour Manager

> "Additionally, the advanced automation options (complex behavioral scenarios) remain a bit more limited and less flexible than what other specialized marketing..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7163618)

VR

Verified Reviewer

Director of Audio Visual and IT

> "What I like most is that I can quickly create and manage recurring communications. Since I send emails weekly, being able to duplicate or reuse campaigns..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478)

Edmund S.

Board Advisor

> "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770)

VR

Verified Reviewer

Director of Audio Visual and IT

> "One area I would like to see improved is the flexibility of the design templates. While the existing templates are useful, more customization options and a..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7138478)

HR

Haley R.

Member Engagement

> "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358)

VR

Verified Reviewer

Admin

> "The platform offers intuitive tools, helpful templates, and reliable delivery, making it simple to stay connected with audiences and track engagement."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880)

JB

Jeanette B.

Development Associate

> "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047)

RS

Renee S.

Office Manager

> "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655)

SM

Sherry M.

Executive Manager

> "The cons of using Constant Contact included difficulty in creating the emails - the system was not easy to work with. "

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7137156)

VR

Verified Reviewer

Admin

> "It’s a dependable and accessible solution for email marketing that helps streamline communication and grow audience engagement with minimal effort."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7145880)

HB

Holly B.

Real estate agent

> "It has an outdated template appearance which is not very customizable."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259)

TW

Ty W.

Executive Director

> "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it would make the..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362)

Bella C.

Client Services Director

> "Sometimes I feel a lack of personalization options in email templates."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954)

James G.

Senior Manager, Infrastructure Engineering

> "Campaign creation is also straightforward enough that non-technical users can build and send clean emails without IT standing nearby with a wrench and a..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7176205)

JH

Jenny H.

Communications Director

> "One downside I’ve experienced with Constant Contact is that the platform can glitch fairly often."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7158350)

VR

Verified Reviewer

Owner

> "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707)

VC

Valerie C.

Marketing Manager

> "Emails look very clunky and do not appear as clean or as responsive as they should."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181)

Quentin J.

IT Manager

> "It makes it simple to create professional email campaigns, manage contact lists, and tract key performance metrics."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7178560)

VR

Verified Reviewer

Marketing Director

> "Sometimes my content images would not get as big as I would want them because of the constraints on the template size."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727)

Imanol Alfonso P.

Content Creator

> "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178)

VR

Verified Reviewer

Founder

> "What I don’t like is that the platform becomes expensive as your contact list grows."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756)

BB

Bree B.

Ops Coordinator

> "Its drag-and-drop editor allows users to craft professional emails without technical expertise."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127224)

SS

Sonny S.

Admin

> "What I least like about constant contact is it's expensive proving relative to the competition out there"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952)

SH

Samantha H.

Memebership Coordinator

> "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249)

RB

Rue B.

Associate Broker

> "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960)

Amber M.

Owner

> "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and congregation."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128)

SM

Serene M.

Head of Production and Development

> "Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6478581)

DN

Deontay N.

Recruiting Manager

> "I like constant contact because it helps make contacting clients and talent alot easier when trying to search a contact number"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175884)

TG

Tiffany G.

CEO, Co-Founder

> "Due to the price and reliability issues, I chose a different software for my marketing and communication."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271)

James G.

Senior Manager, Infrastructure Engineering

> "Contacts are easy to store, organize, and segment, which makes it simple to reach the right audience for short-lived campaigns, seasonal messages, one-off..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7176205)

KF

Krista F.

Fund Development Coordinator

> "Their build feature could use some more options and sometimes the text editing function gets very glitchy."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336)

VC

Valerie C.

Marketing Manager

> "It was generally fine, but it was not the cleanest system to use. If you're looking for an affordable option, but do not require a lot of branding or robust..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7141181)

AC

Abbie C.

Managing Director

> "Sometimes there are glitches and the program goes out of use for a short time. "

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995)

VR

Verified Reviewer

Owner

> "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707)

JV

Justine V.

Co-Founder

> "I would often encounter glitches where the page would reload and I would lose my edits."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371)

SD

Segun D.

Digital Marketing Manager

> "Automation features in Constant Contact saves time and streamline email marketing processes via aspects such as autoresponders."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7004641)

Judith S.

Email Marketing Specialist

> "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration options.- To make the..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823)

HC

Hilary C.

Owner

> "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their audience."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026)

AM

Allyson M.

Director of External Relations

> "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310)

MB

Maya B.

Social Media Manager

> "Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941)

Ajay Singh R.

Manager inside sales

> "Creating a template is tuff in this app, due to less options available to edit"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6416142)

AT

Amanda T.

Marketing Coordinator

> "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational content..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636)

MD

Martin D.

Tech

> "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943)

SC

Susan C.

Program Director

> "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service is..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432)

VR

Verified Reviewer

Director of Marketing and Communications

> "Emails end up in spam sometimes."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667)

MD

Martin D.

Tech

> "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large National..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943)

AS

Alisha S.

Ast Project Manager

> "It's integration with wordpress is also really tricky, you cannot edit it to look better"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697)

AT

Amanda T.

Marketing Coordinator

> "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and dermatology..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636)

NC

Nick C.

Clinical Director

> "Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data we..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4999681)

RJ

Rashaad J.

Junior A and R Associate

> "The analytics are also useful for getting a better idea of what works with the audience and adjusting certain content."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429)

VR

Verified Reviewer

General Manager of Manugacturing

> "Sometimes the email is spammed or hasn't reached the recipient's default inbox."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476)

BR

Bradley R.

IT Director

> "It reduced the time needed to send professional campaigns and improved consistency in customer communication."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7147199)

SF

Sarah F.

Owner

> "I wanted more templates as i am not very good at sending emails for my boutique."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353)

MB

Maya B.

Social Media Manager

> "Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941)

JB

Julia B.

Director of Communications

> "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900)

NR

Nichole R.

Program manager

> "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and people can register..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966)

AZ

Adam Z.

Marketing Director

> "Your email will sometimes find its way into the recipients trash or spam folder."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909)

RJ

Rashaad J.

Junior A and R Associate

> "The templates available make it easy to create clean-looking emails without needing any special technical skills."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7149429)

MM

Marsha M.

Owner

> "They pictures often get flipped and it very difficult to get them to face the right direction."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231)

AS

Andrea S.

Pastor

> "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418)

SA

Selasi A.

Communications Associate

> "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but you..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365)

DW

Destinee W.

General Manager

> "Like the ability for branding and templates, makes keeping everything cohesive easy."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119537)

BL

Brie L.

CSC

> "Difficulty in coding into emails and codes not working"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356)

Bella C.

Client Services Director

> "I mostly use its email templates, which save me much of my time and keep a professional approach."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954)

JM

Janet M.

Coordinator for Finance and Operations

> "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959)

Sarah M.

Owner

> "The add-ons such as video integration allows for accelerated digital campaigns that get results."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630)

MD

Melissa D.

Patient Coordinator

> "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434)

MBM

Mary Beth M.

Development Director

> "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254)

Hedi S.

informatique

> "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615)

RS

Radha S.

Legal Assistant

> "The platform is intuitive and easy to navigate, making it well‑suited for creating and sending email campaigns efficiently."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7127813)

Hedi S.

informatique

> "One aspect I found a bit less satisfactory is the cost, which can be high for small businesses."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615)

Bella C.

Client Services Director

> "Constant Contact has helped us maintain communication with our clients via targeted campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7175954)

JK

Jessica K.

Development and Communications Manager

> "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498)

AJ

Alec J.

Director, Product and Marketing

> "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689)

Delly S.

Telemarketer

> "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195)

TG

Tiffany G.

CEO, Co-Founder

> "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271)

TA

Taryn A.

Business Operations Supervisor

> "I don't like that they charge you based off of the amount of contacts you have."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6517771)

VR

Verified Reviewer

Founder

> "Overall, Constant Contact is a reliable platform for us due to the straightforward way to manage email marketing."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7120756)

TR

Tessa R.

Marketing Specialist

> "There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358)

[View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

ID

Isabelle D.

Accountant

> "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

CT

Cameron T.

IT Service Desk Analyst

> "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation problems..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

RR

Rebecca R.

Production manage

> "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can feel a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

Bongi N.

Financial Manager

> "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact or..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

SR

Samm R.

Office Finance Manager

> "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

AD

Alto D.

Operations Manager

> "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

TK

Tim K.

Assistant Professor Emeritus

> "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my workflow."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

DE

David E.

Maintenance Tech

> "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email clients."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375)

SR

Samm R.

Office Finance Manager

> "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes uses a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726)

Ryan M.

Director

> "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

VR

Verified Reviewer

Sales Specialist

> "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652)

Sven S.

Director

> "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

TK

Tim K.

Assistant Professor Emeritus

> "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

Nikolas H.

Quality Engineer

> "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

RR

Rebecca R.

Production manage

> "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

VR

Verified Reviewer

Product owner

> "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

EL

Eduardo L.

Safety Coordinator

> "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be confusing..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450)

KR

Katherine R.

School Administrator

> "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Ryan M.

Director

> "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

BD

Barrett D.

Night Auditor

> "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes and this..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904)

ID

Isabelle D.

Accountant

> "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

BA

Brad A.

Administrator

> "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002)

NG

Nathan G.

Member Service Advocate

> "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

Jhovanny A.

Receptionist- New Client Liaison

> "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640)

Hameeda T.

Analyst

> "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

KR

Katherine R.

School Administrator

> "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a godsend."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

OR

Oliver R.

Senior Designer

> "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like Adobe."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

Nikolas H.

Quality Engineer

> "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

CT

Cameron T.

IT Service Desk Analyst

> "The system being secure is a great benefit as it identifies spam effectively and potentially malicious emails which is great for keeping you safe."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

SR

Sebastien R.

CAD Designer

> "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't see..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

AM

Annie M.

Physician Assistant

> "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside of the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549)

MA

Mohammad A.

Senior Claims Adjuster

> "Also, at times it fails to open PDF files directly, so we need to download them first to view them."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

Sven S.

Director

> "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than hands-on..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

Hameeda T.

Analyst

> "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

VR

Verified Reviewer

IT Manager

> "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

BE

Ben E.

Marketing and communications executive

> "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155)

DY

Dannielle Y.

Head of Family Law

> "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the other."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919)

RR

Rebecca R.

Production manage

> "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

JM

Jordan M.

HR Generalist

> "Any time I want to send an email via Chrome or a similar browser version, the email never sends and it launches in a separate window."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6855643)

VR

Verified Reviewer

Product owner

> "you can manage email, meetings, tasks,calender and contacts from a single interface very efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

Kelly M.

content creator and podcaster

> "The free version has ads and collects data so there's privacy concerns. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541)

VR

Verified Reviewer

Account Manager

> "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166)

Hameeda T.

Analyst

> "Some advanced features are buried in menus, making them harder for new users to find."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

AM

Ali M.

Software Manager

> "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304)

CJ

Cortney J.

Paralegal

> "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881)

Jane F.

Customer Service Representative

> "It’s easy to organize messages, find what I need with the search, and it works smoothly with other Microsoft apps like Teams and OneDrive"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7088066)

Osvaldo B.

Cinema oparator

> "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992)

SR

Samm R.

Office Finance Manager

> "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

Mohamed A.

quality control senior engineer

> "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085)

JS

Jack S.

Finance Director

> "Shared calendars and meeting scheduling are especially useful for coordinating with internal teams and external partners."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7084991)

VR

Verified Reviewer

Marketing

> "It can feel heavy and slow at times, especially with large inboxes, and some advanced features are buried in menus that aren’t always intuitive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6873485)

Ivan A.

Human Resources Generalist

> "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086)

VR

Verified Reviewer

Emergency Planner

> "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

VR

Verified Reviewer

Case Manager

> "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380)

ES

Elizabeth S.

Administrative Assistant

> "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and then I can..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806)

WR

William R.

SR HR Operations Specialist

> "It’s helpful for organizing work since you can easily schedule meetings and manage emails together."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543)

JS

Jack S.

Finance Director

> "Search performance can occasionally be slow with large mail archives."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7084991)

EK

Emre K.

IT Professor

> "With Outlook I can take care of client emails, organize meetings within the company and tackle my personal tasks using just one account."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6857156)

AM

Anna M.

Customer Service Agent

> "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VKJ

Vaibhav Kant J.

Student

> "The interface feels a bit heavy and sometimes slow, especially on older systems."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7103573)

JPN

Jean-Pierre N.

Instructional Designer

> "I find MS Outlook to be a very robust platform for organizing emails, contact management, and files."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507)

AO

Alanna O.

Systems Analyst Trainee

> "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a bit..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178)

Sven S.

Director

> "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

PL

Pam L.

Intake Coordinator

> "At first, I didn’t fully master the tool and wasn’t very focused, mainly because I assumed it wouldn’t handle my emails properly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7088541)

SK

Sarah K.

Case Manager

> "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is lagged."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844)

GM

Georgeta M.

Account Payable

> "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710)

Brett S.

Corporate Paralegal

> "I've had calendar events not enter correctly even though I did everything right mechanically, for example."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238)

AD

Alto D.

Operations Manager

> "It helps me stay on top of meetings, reminders, and deadlines without jumping between apps."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

Hallye N.

Operations Manager

> "The only issues I have had with outlook is the layout can be clunky at times."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107750)

RT

Rosaide T.

Paralegal

> "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000)

CU

Comfort U.

Admin Manager

> "It can be tiring sometimes searching for old mail only to discover that it has been merged together with the latest update on that trail."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6860331)

VR

Verified Reviewer

Civil Engineer

> "I liked Microsoft Outlook's comprehensive email management, including its powerful organizational features, integrated calendar, and task management, which streamline..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6466535)

SV

Sebastian V.

Manager

> "Organization and searchability can be difficult as you get more emails, automation can be difficult to manage"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6852023)

TD

Teodor D.

Data Engineer

> "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without overwhelming..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429)

TH

Tim H.

Insight Manager

> "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of unwanted..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437)

[View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

## User interface

4.34 (2,934)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

4.54 (2,481)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Constant Contact

Top features

29/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/31898/Constant-Contact/#features)

Microsoft Outlook

11/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features)

### Recognition

Constant Contact is recognized as a top-rated tool in 1 Capterra Shortlist reports

Microsoft Outlook is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Constant Contact

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Outlook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Constant Contact

-   By Constant Contact
-   Located in United States
-   Founded in 1998

Microsoft Outlook

-   By Microsoft
-   Located in United States
-   Founded in 1975

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4.2

[View full comparison](https://www.capterra.com/compare/31898-79367/Constant-Contact-vs-ActiveCampaign)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.22 (858)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.1

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.82 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/)

$12/month

Price

$17/month

4.2

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/31898-198994/Constant-Contact-vs-Systeme)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Contact vendor for pricing

Price

$13/month

4.5

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-227138/MailChimp-vs-Microsoft-Outlook)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$12/month

Price

$9/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/31898-147415/Constant-Contact-vs-EmailOctopus)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/)

Contact vendor for pricing

Price

$9/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-227138/brevo-vs-Microsoft-Outlook)