# Compare Constant Contact vs Microsoft Outlook 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Constant Contact and Microsoft Outlook based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/31898-227138/Constant-Contact-vs-Microsoft-Outlook

---

# Constant Contact vs Microsoft Outlook Features and Cost Comparison

Last updated March 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Constant ContactMicrosoft Outlook2/4 selected

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,421)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

[## Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [2,911 reviews](#user-reviews)

Positive

2,514

Neutral

313

Negative

84

[## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,421)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [2,421 reviews](#user-reviews)

Positive

2,227

Neutral

149

Negative

45

## Summary

* * *

Key features rated by users

Features selected based on 11,536 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Feature ratings

Mobile App

NA

Email Distribution

4.6

Inbox Management

4.6

Email Monitoring

4.6

Access Controls/Permissions

4.5

63%Fit

Missing features

Feature ratings

Mobile App

4.5

Email Distribution

NA

Inbox Management

4.6

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.3

User reviews[2,911](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.5

User reviews[2,421](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$12Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Constant Contact's expanded online marketing platform is designed to help marketers, franchisors, universities, hospitals, real estate business owners, side-hustlers, nonprofits and individuals.

Best for

Students and professionals, businesses of all sizes, educational institutions, etc.

## User reviews

Pros & cons

SH

Samantha H.

Memebership Coordinator

> "I mostly use Constant Contact for very straightforward tasks like uploading contact lists and sending out email campaigns, and for those purposes, it works really..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052249)

JB

Jeanette B.

Development Associate

> "Drafting and designing emails can be challenging at times depending on the content you're adding, such as multiple pictures."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7032047)

RS

Renee S.

Office Manager

> "I really like the ability to send mass emails out using Constant Contact. And being able to copy previous campaigns to use as a template."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7096655)

Edmund S.

Board Advisor

> "With many of these platforms, there are a lot of templates you can use. But at times, this huge library can be a bit overwhelming for new users; too many choices."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7099770)

TW

Ty W.

Executive Director

> "The platform covers all the basics for email marketing and does them well. If they added the ability to save and reuse content blocks, it would make the system..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7012362)

HR

Haley R.

Member Engagement

> "Sometimes we have troubles with bounce lists and updating clean user lists, but that's not necessarily the product's fault."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7115358)

MD

Martin D.

Tech

> "Constant Contact provides a powerful, friendly, well supported email marketing tool that serves well users from small professional practices to large National..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943)

HB

Holly B.

Real estate agent

> "It has an outdated template appearance which is not very customizable."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7118259)

VR

Verified Reviewer

Owner

> "The platform also helps manage customer lists and email segmentation, making email management and data organization straightforward."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707)

RB

Rue B.

Associate Broker

> "Poor - weakest big company I've dealt with - any company charging you for zero services rendered is weak."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7018960)

Sarah M.

Owner

> "The add-ons such as video integration allows for accelerated digital campaigns that get results."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630)

TG

Tiffany G.

CEO, Co-Founder

> "Due to the price and reliability issues, I chose a different software for my marketing and communication."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271)

MBM

Mary Beth M.

Development Director

> "There are so many options to choose from for templates, segments and the integrated applications simplify the process of sending something out."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7028254)

KF

Krista F.

Fund Development Coordinator

> "Their build feature could use some more options and sometimes the text editing function gets very glitchy."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6843336)

Imanol Alfonso P.

Content Creator

> "The customer support is responsive and helpful, and the reporting features provide valuable insights into campaign performance."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7090178)

AC

Abbie C.

Managing Director

> "Sometimes there are glitches and the program goes out of use for a short time. "

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995)

TG

Tiffany G.

CEO, Co-Founder

> "I could create a newsletter relatively quickly using my own saved templates or templates made available by Constant Contact."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7049271)

VR

Verified Reviewer

Marketing Director

> "Sometimes my content images would not get as big as I would want them because of the constraints on the template size."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6868727)

Amber M.

Owner

> "Constant Contact was a great asset for the church marketing platform we needed to send emails and communicate with the staff and congregation."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7117128)

MD

Martin D.

Tech

> "Recent improvements data reporting failed to capture Vital Information necessary to evaluate the impact of Outreach"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6773943)

VR

Verified Reviewer

Owner

> "The platform continues to make updates and improvements, which helps keep it relevant for businesses looking to grow their marketing efforts."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7113707)

TR

Tessa R.

Marketing Specialist

> "There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just aren't..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358)

SD

Segun D.

Digital Marketing Manager

> "Automation features in Constant Contact saves time and streamline email marketing processes via aspects such as autoresponders."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7004641)

SS

Sonny S.

Admin

> "What I least like about constant contact is it's expensive proving relative to the competition out there"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7112952)

HC

Hilary C.

Owner

> "It’s a solid platform for email marketing, especially for beginners or small businesses looking for an easy way to connect with their audience."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7119026)

AS

Alisha S.

Ast Project Manager

> "It's integration with wordpress is also really tricky, you cannot edit it to look better"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6803697)

MB

Maya B.

Social Media Manager

> "Constant Contact supported our marketing plans and organized campaigns at all stages, and the data maintained continuity in evaluating campaigns and taking lessons..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941)

TR

Tessa R.

Marketing Specialist

> "Additionally, mobile/tablet responsiveness isn't an option, so our emails show up differently depending on the device used."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6292358)

AT

Amanda T.

Marketing Coordinator

> "For more than a decade, it has provided a dependable solution for all our clinic's email marketing needs, from mass promotions to sharing educational content on..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636)

SM

Serene M.

Head of Production and Development

> "Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6478581)

SC

Susan C.

Program Director

> "Constant Contact covers most of our marketing communication needs with their many tools, ease of developing a campaign or email, and their customer service is..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432)

JM

Janet M.

Coordinator for Finance and Operations

> "Customer support is not readily available. When you run into an issue, it can be difficult to resolve it."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959)

CB

CJ B.

Director of Customer Advocacy

> "Helped us with marketing purposes: designing and scheduling email campaigns, managing various target audiences."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6802653)

MD

Melissa D.

Patient Coordinator

> "It was great for beginning email blasts, but compared to competitors now, I feel like it is outdated."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6822434)

AT

Amanda T.

Marketing Coordinator

> "We particularly value the ability to segment our mailing list and track email performance, allowing us to tailor promotions and share skincare and dermatology..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6546636)

JV

Justine V.

Co-Founder

> "I would often encounter glitches where the page would reload and I would lose my edits."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6570371)

MB

Maya B.

Social Media Manager

> "Constant Contact creates regularity for email campaigns, as the completed campaign becomes a reference for future campaigns, giving the workflow a unique..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6422941)

Judith S.

Email Marketing Specialist

> "It also lacks some advanced optimization features like dynamic text replacement, advanced targeting options, and opt-in form integration options.- To make the..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5094823)

Sarah M.

Owner

> "The data management tools help create actionable lists and campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052630)

AM

Allyson M.

Director of External Relations

> "Also, sometimes the system options do not allow for a preferred format for e-mail campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6655310)

NR

Nichole R.

Program manager

> "Constant contact For surveys is a great way to follow up with anyone that’s attended an event. Since you’re able to create an event and people can register through..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6503966)

Shiva J.

ASSISTANT MANAGER

> "Some users have reported that Constant Contact's pricing can be higher compared to other email marketing solutions, particularly for businesses with larger contact..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4708296)

VR

Verified Reviewer

Director

> "I like to schedule the emails so they are sent while I'm on vacation (like a Christmas card, for example)."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7058415)

Ajay Singh R.

Manager inside sales

> "Creating a template is tuff in this app, due to less options available to edit"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6416142)

AS

Andrea S.

Pastor

> "The variety of templates coupled with the opportunity to track who reads, clicks, etc. is invaluable at our knowing who is engaging with our community."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6648418)

VR

Verified Reviewer

Director of Marketing and Communications

> "Emails end up in spam sometimes."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6872667)

RL

Ruth L.

Digital Marketing and Growth Strategist

> "I appreciate how quickly I can shape campaigns without overthinking design—the templates are clean and easy to tweak."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7068936)

LR

Leah R.

Office Mng.

> "sometimes it is hard to get an email out or generated."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6785962)

AJ

Alec J.

Director, Product and Marketing

> "We managed multiple mailing lists of 10's of thousands of subscribers each, and it was a reliable, affordable partner as we grew our business."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586689)

NC

Nick C.

Clinical Director

> "Constant Contact creates email campaigns that we were unable to create, markets it to populations we didn't know needed specific emails, and collects data we..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4999681)

KS

Katie S.

Operations Manager

> "It works well for small businesses or anyone wanting to get professional email campaigns out quickly without a steep learning curve. While the cost can be higher..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6881798)

VR

Verified Reviewer

General Manager of Manugacturing

> "Sometimes the email is spammed or hasn't reached the recipient's default inbox."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6515476)

VR

Verified Reviewer

Development Manager

> "Learning center and webinars and useful and stick to the skills I need, give me opportunity to feel comfortable exploring functionality on my own."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879901)

SF

Sarah F.

Owner

> "I wanted more templates as i am not very good at sending emails for my boutique."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6572353)

JM

Janet M.

Coordinator for Finance and Operations

> "It's also easy to create mailing lists and it integrates with our software to sync updates to contacts emails."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6805959)

JB

Julia B.

Director of Communications

> "While it is easy to drag & drop to build campaigns, it doesn't offer as much customization as I would like."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6564900)

AG

Anna G.

Digital Marketing Manager

> "The fonts, colors, and layouts make it easy to keep my branding in every email I send."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6874862)

AZ

Adam Z.

Marketing Director

> "Your email will sometimes find its way into the recipients trash or spam folder."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6719909)

VR

Verified Reviewer

Marketing and Communications Specialist

> "The interface is so much more approachable than other applications and developing email campaigns are so easy and quick."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7064782)

SK

Sam K.

Executive Director

> "It sounded good but the way they bill us it equalled to us losing 2 months of value."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381)

EW

Elizabeth W.

Finance team

> "Connection to our database, clear and easy to analyse stats including individual engagement and very easy to create and design email campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6879145)

EL

Evan L.

Director of Agency Solutions

> "It can get expensive quickly. And support is not the best - they don’t seem to know the product well."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6781674)

Jacob S.

Program Manager

> "Solid platform with plenty of features for those working within a smaller budget and not needing full customization"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6864538)

MM

Marsha M.

Owner

> "They pictures often get flipped and it very difficult to get them to face the right direction."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6544231)

AS

Aaron S.

Graphic Designer

> "The email editor is straightforward and the templates make it easy to design clean campaigns."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7111571)

SA

Selasi A.

Communications Associate

> "Some of the features are still a little clunky and the wide variety makes for lack of depth within each (e.g. you can schedule a post to social media, but you..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___5090365)

SK

Sam K.

Executive Director

> "The control over content design has been good for our small organization as the staff were able to learn the basics very quickly."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6815381)

BL

Brie L.

CSC

> "Difficulty in coding into emails and codes not working"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6586356)

AA

Adegboyega A.

Ticketing Agent

> "Constant Contact offers a wide range of email templates which makes it easy and quick to create and customize marketing emails."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6372490)

Hedi S.

informatique

> "Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615)

MN

Melissa N.

Owner

> "It allows you to use templates that look professional to represent your business."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6850331)

Kelly A.

Marketing Associate

> "We're still finding some design limitations when attempting to create more visually distinctive email campaigns particularly with the Canva integration since is..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___4802656)

AC

Abbie C.

Managing Director

> "It helps us advertise all of our programs"

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7052995)

SD

Stephen D.

Business Manager

> "The multichannel campaigns are not as well supported by the knowledge bank as I would like."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6360874)

LC

Leah C.

Communications Specialist

> "I love that Constant Contact saves my previously sent documents."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___7044638)

Hedi S.

informatique

> "One aspect I found a bit less satisfactory is the cost, which can be high for small businesses."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6380615)

Ilich Rafael T.

Visiting Lecturer

> "What I like the most about the Constant Contact is the ease of use of the program and the different templates that can be found in their library, and the..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6348663)

JK

Jessica K.

Development and Communications Manager

> "There are multiple individuals that are in our contact list that never receive our emails, even if they have saved our email address and whitelisted it."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6097498)

SC

Susan C.

Program Director

> "Also, the flexibility, ease of use, the many templates, not just email marketing, but surveys, event registration and management, ability to test your message..."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6635432)

Delly S.

Telemarketer

> "limited design and spam testing are making it hard to get creative and yield enough results they only offer options to test subject lines."

[See full review](https://www.capterra.com/p/31898/Constant-Contact/#Capterra___6146195)

[View Reviews](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

BD

Barrett D.

Night Auditor

> "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904)

CT

Cameron T.

IT Service Desk Analyst

> "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

Jhovanny A.

Receptionist- New Client Liaison

> "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640)

SR

Sebastien R.

CAD Designer

> "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

BA

Brad A.

Administrator

> "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002)

AD

Alto D.

Operations Manager

> "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

AM

Annie M.

Physician Assistant

> "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549)

VR

Verified Reviewer

IT Manager

> "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

Ryan M.

Director

> "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

CJ

Cortney J.

Paralegal

> "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881)

VR

Verified Reviewer

Product owner

> "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

Osvaldo B.

Cinema oparator

> "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992)

SK

Sarah K.

Case Manager

> "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921)

VR

Verified Reviewer

Emergency Planner

> "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

TD

Teodor D.

Data Engineer

> "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429)

AO

Alanna O.

Systems Analyst Trainee

> "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178)

VR

Verified Reviewer

Emergency Planner

> "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

Ryan M.

Director

> "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

JP

Julie P.

Legal counsel

> "The tags are useful and allow to organize easily the emails, the possibility to add colors to the folders in the new MS Outlook is also great."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6816183)

NG

Nathan G.

Member Service Advocate

> "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

SJ

Stefanny J.

Project Coordinator

> "It helps you create tasks per email and send them to the Task Manager app, which allows you to distribute and categorize your work."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6846219)

OR

Oliver R.

Senior Designer

> "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971)

CT

Cameron T.

IT Service Desk Analyst

> "The system being secure is a great benefit as it identifies spam effectively and potentially malicious emails which is great for keeping you safe."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

TH

Tim H.

Insight Manager

> "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437)

VR

Verified Reviewer

Product owner

> "you can manage email, meetings, tasks,calender and contacts from a single interface very efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

VK

Vatsal K.

SDE Intern

> "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666)

VR

Verified Reviewer

Account Manager

> "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166)

VS

Valentin S.

Sales

> "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248)

RH

Richelle H.

Proposal Project Manager

> "Schedule meetings, set reminders, schedule focus time automatically when you need to be heads, it does it all to help you be productive & make the most of your day!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821)

TZ

Tobias Z.

Jr ICT Officer

> "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394)

Jane F.

Customer Service Representative

> "It’s easy to organize messages, find what I need with the search, and it works smoothly with other Microsoft apps like Teams and OneDrive"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7088066)

RH

Richelle H.

Proposal Project Manager

> "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821)

JS

Jack S.

Finance Director

> "Shared calendars and meeting scheduling are especially useful for coordinating with internal teams and external partners."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7084991)

JH

Jennifer H.

Paralegal

> "The space wasn't enough and I had to add more space to keep my emails all in one place. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149)

VR

Verified Reviewer

Emergency Planner

> "It has option to have multiple inbox down the side of the main page, this is useful because you do not have to keep logging in and out of accounts to see emails coming..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

DY

Dannielle Y.

Head of Family Law

> "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919)

EE

Emily E.

CEO

> "I also really like the calendar and task features; being able to schedule things, set reminders, and view everything in one place is genuinely helpful."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6839466)

JM

Jordan M.

HR Generalist

> "Any time I want to send an email via Chrome or a similar browser version, the email never sends and it launches in a separate window."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6855643)

VR

Verified Reviewer

Case Manager

> "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380)

SS

Seharshah S.

Freelance Graphic Designer at Fiverr

> "The interface can feel a bit complex at first, especially if you only need basic email features."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7068938)

MR

Marvin R.

IT Manager

> "With Outlook I use everyday I am able to coordinate meetings, reply to clients on time and never miss a calendar event."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6825139)

GA

Glory A.

Customer Service Representative

> "It can feel a bit heavy and slow at times, especially when starting up. And some of the settings are buried or overly complex—like managing rules or customizing the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6797814)

EK

Emre K.

IT Professor

> "With Outlook I can take care of client emails, organize meetings within the company and tackle my personal tasks using just one account."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6857156)

VR

Verified Reviewer

Marketing

> "It can feel heavy and slow at times, especially with large inboxes, and some advanced features are buried in menus that aren’t always intuitive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6873485)

JPN

Jean-Pierre N.

Instructional Designer

> "I find MS Outlook to be a very robust platform for organizing emails, contact management, and files."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507)

ES

Elizabeth S.

Administrative Assistant

> "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806)

CJU

Chiamaka Juliet U.

Case manager

> "I like that it is integrated to other microsoft office apps like teams and calendar or scheduling , it filters spam and fraudulent mails, it is easy to use."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7039888)

PW

Pixiang W.

scientist

> "Managing alerts across email and calendar can be confusing."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7053880)

VR

Verified Reviewer

IT Manager

> "Microsoft Outlook allows me to easily keep track of all the emails I receive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

JS

Jack S.

Finance Director

> "Search performance can occasionally be slow with large mail archives."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7084991)

LH

Luke H.

Financial Advisor

> "It doesn’t require a Hotmail or Outlook address to create an account, and it works for other ecosystem apps."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7059890)

VKJ

Vaibhav Kant J.

Student

> "The interface feels a bit heavy and sometimes slow, especially on older systems."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7103573)

SS

Seharshah S.

Freelance Graphic Designer at Fiverr

> "The calendar, reminders, and email rules make it easier to stay on top of multiple projects at the same time."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7068938)

PL

Pam L.

Intake Coordinator

> "At first, I didn’t fully master the tool and wasn’t very focused, mainly because I assumed it wouldn’t handle my emails properly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7088541)

GM

Georgeta M.

Account Payable

> "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844)

AD

Alto D.

Operations Manager

> "It helps me stay on top of meetings, reminders, and deadlines without jumping between apps."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

WJ

Walter J.

Sr MEP Project Manager

> "There have been instances when your pst folder goes corrupt and outlooks seems like it wont open, or if a folder got to full ."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6795722)

RT

Rosaide T.

Paralegal

> "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000)

KS

Kristi S.

Director of Events

> "I think the search feature it awful . When emails are nested it makes it so difficult to look for specific emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6825147)

VR

Verified Reviewer

Civil Engineer

> "I liked Microsoft Outlook's comprehensive email management, including its powerful organizational features, integrated calendar, and task management, which streamline..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6466535)

HC

Hadi C.

Senior Associates

> "The email search function occasionally was missing some of the older messages unless I manually rebuilt the index."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6827394)

JP

Johnny P.

UX Designer II

> "It allows me to quickly and simply schedule meetings, send emails, and set up reminders."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6763844)

NA

Nadeem A.

People Analytics

> "the outlook user interface looks quite outdated and old, and has done so for a while."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7042327)

AC

Andrea C.

HR DIRECTOR

> "We use the calendar function to stay on top of projects and that is seamless."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7047789)

Hallye N.

Operations Manager

> "The only issues I have had with outlook is the layout can be clunky at times."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107750)

HC

Hadi C.

Senior Associates

> "It helps me keep myself on top of things from scheduling meetings to tracking invites across different time zones."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6827394)

CU

Comfort U.

Admin Manager

> "It can be tiring sometimes searching for old mail only to discover that it has been merged together with the latest update on that trail."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6860331)

MR

Mike R.

Project Manager

> "Microsoft Outlook integrates with calendar that making it simple to schedule online meetings in Zoom, Microsoft Teams, Webex Meetings etc."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6732238)

SV

Sebastian V.

Manager

> "Organization and searchability can be difficult as you get more emails, automation can be difficult to manage"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6852023)

FA

Fabrizio A.

Technician

> "Managing your enails and email accounts is easy, you can add a new account just following the instructions (in the file section or under the windows control panel) and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6359109)

AB

Aaron B.

Manufacturing Engineer

> "so moving to the new version of outlook has not been easy for me, beacuse I already have many VBA codes, to autome and facilitate my job."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6834293)

KC

Kevin C.

IT Intern

> "What I like the most about Microsoft Outlook is that it seamlessly integrates with Microsoft 365, the calendar and scheduling features are great, and the search..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789)

VR

Verified Reviewer

Owner

> "It feels a little bloated and the design is outdated."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7109143)

VR

Verified Reviewer

Student

> "It allows me to check my emails and also see and schedule any important meetings in one place."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7000014)

Stuart W.

Teacher Of Accounting

> "It is very cluttered when on a small Surface Pro screen - you need a big display when all the alerts and insight views are enabled."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6364824)

DS

Danielli S.

Architect

> "Professionally, in the companies I've worked for, Outlook has always been the standard software due to its integration with the Microsoft suite, especially the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6856571)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

SR

Sebastien R.

CAD Designer

> "My favorite function is that you can have the calendar everytime open on the lateral with all your meeting."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

WG

Wendy G.

Finance Director

> "It does seem to have a large amount of junk mail that comes through."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584)

[View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

## User interface

4.34 (2,911)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

4.54 (2,421)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Constant Contact

Top features

29/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/31898/Constant-Contact/#features)

Microsoft Outlook

11/47

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Archiving & Retention
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Inbox Management
-   Mobile App
-   Multiple User Accounts
-   Prioritization
-   Process/Workflow Automation
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes
-   Signature Management
-   Social Media Integration
-   Spam Blocker
-   Support Ticket Management
-   Tagging
-   Third-Party Integrations
-   Whitelisting/Blacklisting
-   Workflow Management

[See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features)

### Recognition

No recognitions have been awarded to Constant Contact

No recognitions have been awarded to Microsoft Outlook

### Deployment & support

Constant Contact

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Outlook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Constant Contact

-   By Constant Contact
-   Located in United States
-   Founded in 1998

Microsoft Outlook

-   By Microsoft
-   Located in United States
-   Founded in 1975

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4.1

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

vs

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[4.83 (2,126)](https://www.capterra.com/p/198994/Systeme/reviews/)

$12/month

Price

$17/month

4.2

Features

4.7

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/31898-198994/Constant-Contact-vs-Systeme)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,421)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Contact vendor for pricing

Price

$9/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-227138/brevo-vs-Microsoft-Outlook)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (653)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$12/month

Price

$9/month

4.2

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/31898-147415/Constant-Contact-vs-EmailOctopus)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,421)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,564)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Contact vendor for pricing

Price

$13/month

4.5

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-227138/MailChimp-vs-Microsoft-Outlook)