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Constant Contact's expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.
An email marketing tool that helps businesses of all sizes to create and send interactive AMP and HTML emails, and automates and manage marketing campaigns with rich analytics.
It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.
It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.
Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.
Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.
Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.
I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.
I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.
Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.
Overall it's a good experience. The team is really helpful and is willing to do things to improve their customer's experience.
Most of my emails are going to spam which I do not understand the reason for since it didn't happen on Mailchimp. I find it difficult to integrate my SMTP.
They have awesome customer service which is a dedicated person for your account to help set things up.
In my opinion upload the contacts sometimes is annoying, because not always work well the name and last name field.
In general I would recommend the solution for the price and the functionality, my experience whas amazing with the support team even as a free user.
I still find it difficult to understand how to enable sending AMP messages.
This is one of the best applications to use AMP mails. Loved the interface, very easy and accessible to use.
Everything worked as I expected. There are some integrations I am missing, but those are coming in a future update.
Stephen: Hi, my name is Stephen. I'm the CEO of Kayak Capital, and I give Constant Contact, a four out of five rating. Before using Constant Contact, I considered MailChimp as an alternative. The reason I chose Constant Contact, it's more widely recognized as a professional service, and it also integrated with my CRM more easily. Integration with Constant Contact was relatively easy. They worked directly with my CRM to integrate it and to upload my contacts into Constant Contact. My recommendation would be to work with Constant Contact to customize your output, to take off the constant contact name off the bottom, that's doable if you pay an additional fee.
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