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Constant Contact's expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.
For B2B or B2C companies that care about customer nurturing, customized and scalable segmentation, personalization and deep customer engagement.
It is a great product, with great customer support. I liked the way that they walked me through everything when i first started using it.
It's very difficult to cancel the account, you can not delete your data online, also they will argue with you to cancel. No refunds are given if you are unhappy with the products.
Constant Contact is the perfect software for helping you to stay in contact with those important people that can have a positive impact on our organization.
Lack of responsiveness by vendor to problems. Feedback and problem reports get an autogenerated email.
Its easy to use once you get the hang of it, its user friendly, its cost effective, and their customer service is excellent.
I called the following Monday to cancel my service and they refused to refund my subscription cost even though no service had been provided.
I like the customer service. How they set up a call with you to determine what your objectives are and how they can help you succeed in your goals.
Email editor shortcomings: no way to create reusable items to be used across emails; hard to get to html when editor features are insufficient or inaccurate.
We just love this platform, it has improved our Sales-Marketing initiatives and we are able to achieve best results.
We have had problems getting Marketo to integrate with Domo reporting software and have to continually make adjustments. It is unclear whether the problem is with Marketo, Domo or both.
Marketo seems like it is a good option for large companies and developers. We successfully ran webinars through the automation functionality and thought their support staff were nice.
Templates break often, organization is a mess, building programs is not an intuitive process, time suck.
This is the second thing that I like about it. Marketo's amazing dashboards and reports features are the 3rd things that I like most about it.
Sluggish when it comes to speed at times and a bit pricey so, limited users/slots can only be given by my company to people they think is deserving to use the software. No built in CRM as well.
Marketo helps me generate leads and prospects to increase my customer database. The interface is easy to use, best application in automating tasks.
I occasionally have issues with email formatting and these problems are very hard to fix.
Stephen: Hi, my name is Stephen. I'm the CEO of Kayak Capital, and I give Constant Contact, a four out of five rating. Before using Constant Contact, I considered MailChimp as an alternative. The reason I chose Constant Contact, it's more widely recognized as a professional service, and it also integrated with my CRM more easily. Integration with Constant Contact was relatively easy. They worked directly with my CRM to integrate it and to upload my contacts into Constant Contact. My recommendation would be to work with Constant Contact to customize your output, to take off the constant contact name off the bottom, that's doable if you pay an additional fee.
John: Hi, I'm John. I'm a senior application developer, and my role was actually taking on the migratory effort from all of our database objects and users from Oracle Eloqua to Marketo. And a lot of the effort was involved in basically sitting down with team members and both training them on how to use the new objects, but also coordinating with members from the Marketo team and making sure that we didn't lose any of our data when we migrated it. Also, I was involved in creation of landing pages and creation of users for tracking the behaviors inside of Marketo, as well as designing templates to be reused by our team members while sending out campaigns. As far as my star rating, I'd give it a three out of five stars. The business problems are very common among the types of businesses that employ digital marketing. You need to have some sort of solution for sending out an email when users are interested or don't know that they're interested in buying something. So it's imperative that you have something. In our case, we did not have a lot of resources to continue on the existing platform we were on, so we sought out, we found Marketo as an alternative that was very cost available to us. I like Marketo Engage because it's a one size fits all solution for most business owners. These would be small to medium size business owners. It's easy to use. There are a lot of functionality and features built into the platform, from creating email campaigns to tracking information about your users, your unique visitors versus your return visitors, and building your business better. It's a nice one size fits all way to do it. As far as shortcomings for Marketo Engage, the things that I like the least about it are that it's not really enterprise ready. At the time we were using it, there were a lot of event-based technologies that didn't work the way that we anticipated they would work. There was a lot of on-prem strategies for marketing that today, it might actually be looked at as a little bit antiquated. Things like events and expos and things like that. We've transitioned into a more digital version of those with things like webcasts and live streams and things like that. So there's a lot of things that the enterprise businesses might be lacking in Marketo Engage. Yeah, they have a ways to go to build that.
Prioritize real-user-identified key features according to your needs to find your best fit.
Constant Contact
Marketo Engage
Constant Contact
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Marketo Engage
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