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Neat vs Google Docs: Which is a better fit?

Updated on February 13th, 2025
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Summary
Key features rated by users
Features selected based on 32,308 reviews from Document Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Secure Data Storage
5.0
Document Storage
3.3
Mobile Access
--
File Sharing
NA
Email Management
NA
% Fit
Missing features
Feature ratings
Secure Data Storage
4.6
Document Storage
4.7
Mobile Access
NA
File Sharing
4.8
Email Management
NA
User satisfaction
4.0
User reviews101
Ease of use
4.0
Functionality
3.8
Value for money
3.7
Customer support
3.6
4.7
User reviews28,303
Ease of use
4.7
Functionality
4.5
Value for money
4.8
Customer support
4.3
Price starts from
Yearly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Small business owners with up to 10 employees who want to increase operational efficiency, gain real-time insights about their finances, and optimize the customer billing process.

Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-ed861853-90ba-4a8e-5322-08dc963c213d
Jeb B
Project Manager
5.0

Jeb B.: Hi. My name is Jeb. I'm the owner of a small business and I give Google Docs five out of five stars. So before I had Google Docs and we're talking many, many years ago, it was before everything was in the cloud. We had used Microsoft Word and just the ability to work in the cloud made such a huge difference for us. So we chose Google Docs because, I mean, for starters it was free and that was back in the day when you'd have to pay to use Microsoft Word and so we wanted to give Google Docs a try, again, because it was free. But also it was in the cloud and we didn't have to use space up on our computer to save documents. So getting started with Google Docs was super easy. It was the same as using any other similar Microsoft Word style program. It just jumped in with both feet and it was a piece of cake. So just jump in with both feet for Google Docs. It's super simple to use. Anyone who can use a computer in this day and age can use Google Docs. It's a no-brainer.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
160756 video thumbnail}
1 Video
32157
5 screenshots
160756
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Access Expiration Management
388
Important

Neat

Top Features
16/45
  • Access Expiration Management
  • Activity Tracking
  • Alerts/Notifications
  • Annotations
  • API
  • Approval Process Control
  • Audit Trail
  • Commenting/Notes
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Document Automation
  • Document Classification
  • Document Editing
  • Document Generation
  • Document Review
  • Electronic Signature
  • Email Management
  • File Conversion
  • File Recovery
  • File Sharing
  • Forms Management
  • Metadata Extraction
  • Offline Access
  • SSL Security
  • Tagging
  • Task Management
  • Version Control
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Archiving & Retention
  • Collaboration Tools
  • Compliance Tracking
  • Data Import/Export
  • Document Capture
  • Document Storage
  • Drag & Drop
  • Full Text Search
  • Mobile Access
  • Optical Character Recognition
  • Reporting & Statistics
  • Search/Filter
  • Secure Data Storage
  • Third-Party Integrations
See All features
Hide Document Management Software Features -

Google Docs

12/45
Show Document Management Software Features +

Neat

--

Google Docs

Neat
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Google Docs
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Neat
  • By Neat
  • Located in United States
  • Founded in 2002
Google Docs
  • By Google
  • Located in United States
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