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ProSolutions Software vs Square Appointments: Which is a better fit?

Updated on February 18th, 2025
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Summary
Key features rated by users
Features selected based on 2,586 reviews from Salon users.
% Fit
Not enough reviews
Feature ratings
Appointment Scheduling
--
Mobile Access
--
Calendar Management
--
Confirmations/Reminders
--
Online Booking
--
% Fit
High performer
Feature ratings
Appointment Scheduling
4.6
Mobile Access
4.5
Calendar Management
4.5
Confirmations/Reminders
4.4
Online Booking
4.3
User satisfaction
4.4
User reviews111
Ease of use
4.3
Functionality
4.2
Value for money
4.2
Customer support
4.7
4.5
User reviews219
Ease of use
4.5
Functionality
4.2
Value for money
4.3
Customer support
4.3
Price starts from
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Salon, Spa and Resort Spa, Hotel Spa, Hotel Salon

Designed for salons, barber shops, spas (including med spas/estheticians), tattoo parlors, and other service professionals with POS, appointment booking, and staff management needs.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-736f1ae7-4785-4d6f-dfb7-08dc32701445
Carolyn B
Owner, President.
4.0

Carolyn B.: Hi, I'm Carolyn, owner Carolyn's Mobile Cat Grooming, it's a small business, and we give Square Appointments a four out of five stars. Prior to using Square we were using a patchwork of applications and we thought moving into Square Appointments would bring it everything into one space concisely for us. I really like that Square keeps us organized, and I also like their reputation. My customers are comfortable with it, they know them, and we're able to move on to the business at hand. Setup process was a little bit cumbersome for us as a company, just because of the massive numbers of contacts we already had with Google. The syncing isn't perfect with Square as far as syncing contacts from communications in say Google Workspace and then onto Square, you have to create a whole document, and then there's duplicates and issues with it being formatted correctly. However, their customer service is at hand and they're very patient and they're happy to help figure out any problems that you come across. They do have a service where they'll do it for you and format it for you, but again, I spent a couple of months fixing that for our company. Otherwise, I found their setup process to be easier than some. You get bombarded by a lot of steps that you want to take. However, they do offer a step-by-step list so you know, oh, you completed this step, you haven't completed this step, so it does help you keep organized in that respect. I would definitely ask Square to upgrade their syncing across platforms such as Google Workspace and Google Contacts, but other than that I was pretty happy with the initial setup process. If you're thinking about using Square Appointments, I would start slow. They have a lot of bells and whistles that you can purchase, but it's easier to grow into their product than it is to start large and then move back a little bit. They have some really great basic options that have a lot of tools available, you may not necessarily have to start on their largest package. I like Square and I'm happy to be with them.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

ProSolutions Software

Top Features
37/39
  • Reputation Management
  • Reviews Management
  • Activity Dashboard
  • API
  • Appointment Scheduling
  • Automated Scheduling
  • Booth Rental Management
  • Calendar Management
  • Client Database
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Mobile App
  • Customer Surveys
  • Customizable Branding
  • Discount Management
  • Drag & Drop
  • Electronic Forms
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Salons and Spas
  • Inventory Management
  • Loyalty Program
  • Marketing Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Store
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments
  • Reporting & Statistics
  • SMS Marketing
  • Third-Party Integrations
  • Transaction History
  • Waitlist Status Tracking
See All features
Hide Salon Software Features -

Square Appointments

32/39
Show Salon Software Features +
ProSolutions Software
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Square Appointments
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ProSolutions Software
  • By ProSolutions Software
  • Located in United States
  • Founded in 1998
Square Appointments
  • By Square
  • Located in United States
  • Founded in 2009
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