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Recreation Departments. Canada and USA
Local Government Parks and Recreation Departments
Our customers are happy & our staff are happy with the easy to use software.
Problems take a bit longer to fix based when their developers are available to fix the issues. Waiting several months for our card printer alignment problem to be fixed).
I use BookKing everyday at work and I am happy about the latest version. The overall appearance is more modern and clean and easier to use especially when it comes to processing payments and refunds.
We're in our second year with Book King after moving from a manual system that was clunky and awful.
Book King has been a very important component of our facilities operating model. The ease of the software and the customer support are second to none.
There should be a drop down feature for auto-refill the filled data on the page.
Great value for the product benefits. Developer updates based on client requests.
Limited reports generated and at times has glitches.
The staff are very responsive and personable. They truly care about making our experience successful.
Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email.
Staff is friendly, specific, quick to respond, and always there to help. Out of all the customer service needs with online services I have used over the years, Rec1 staff have clearly been the best.
Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally, correspondence is done through email.
I was very pleased with the customization of the software. Having multiple facilities, amenities and rates it was a lot to set up, however the customization was well worth it.
So, if a user only selects 19 days out of the 20 max they can schedule the system only charges them $117 instead of the $124 I want charged.
The outstanding customer service. And the fact that they have a spell check feature in their feedback.
From Facility rentals to Program set up we have encountered copious amounts of issues errors and bugs that exist in the software.
Book King
CivicPlus Recreation Management
Top FeaturesBook King
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CivicPlus Recreation Management
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