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Professional and trade associations (25-10,000 members) Clubs that people join through their personal lives (same member range)
Trade Associations, Professional Societies, Credentialing Organizations, Association Management Companies
I truly love the customer service and I believe the pricing is fair reasonable. The platform has evolved over time and it has been great to watch the growth.
Very difficult to use for email. Lots of email gets stuck in recipients spam folders.
Membership module is powerful and has tightened our organizations' membership count. Offers more capabilities than our org currently use which is a good thing for our growing organization.
Users are constantly confused, user interface design is horrendous, Folks who worked with club members on implementation did not provide adequate guidance so product is almost unusable.
I love that there are constant improvements and additional functionality being added. There are many more things to love but most of all I love the stellar support via email and/or phone.
And there is no record of the email going out (how many people got it, bounces etc --that info goes to the sender but there is no area where it is retained.
The ease of use, coupled with good tutorials and great support, makes this a fantastic way for someone inventive to create their own site.
A lot of the functionality is hidden and hard to use. Using the website is very frustrating and often needs a call to customer service for assistance.
I also feel like they openly share about the roadmap for the product so I can have confidence in their vision.
Making changes to the package can be difficult and require upgrade fees.
For us it is a trusted database and helpful for cultivating donation relationships.
Most of the old (non-APEX) reports don't work and should be updated or removed. The fields available in AA reporting are very limited, which forces us to go out to BOXI.
Their bi-annual users group conference is an excellent event called Knowledge Days. I highly recommend "KDays" to others for its valuable content and the ability to network with peers and ACGI staff.
Association Anywhere is one of the best membership management software with a great price to features and performance ratio.
Dick E.: Hello. My name is Dick. I'm a founder of a nonprofit organization that supplies services to seniors. I've been using ClubExpress for over 10 years, and I would give it a five out of five rating. For more reviews, click below. Before using ClubExpress, we were using spreadsheets, and I was considering writing an application myself using Microsoft Access. Fortunately, ClubExpress came along. We evaluated it and decided it was perfect. ClubExpress had all the features we were looking for. It helped us manage our volunteers. It helped us email members and volunteers. It provided website support so that we could create our website within the tool. And it had many other features, surveys, frequently asked questions, news, support, and so on. No other product met all our needs in this way. We had a newly formed organization, and ClubExpress guided us through the process of deciding how our organization should run. We followed the way the software was organized, and it led us to a process for running our organization. I think that ClubExpress has a great many features, not all of which you will need to use immediately. But remember that they have wonderful help that will explain how to use features and they're available weekdays during business hours and are always very helpful, very.
Prioritize real-user-identified key features according to your needs to find your best fit.
ClubExpress
Top FeaturesAssociation Anywhere
Association Anywhere
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