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Member-based health and wellness organizations including YMCAs, JCCs, and community centers
Trade and professional associations, typically 3 to 50 users. Our clients usually need more than "cookie cutter" products offer. We customize all dues flows and e-commerce web sites to fit needs.
I love the ease of use with the entire system, it is very user friendly and any time i have needed help Customer Service has been top notch every single time.
Also, the Daxko Ops interface with our web site is downright awful for users trying to log in or conduct searches - although they are working on that.
Overall this software does a great job with our Operations, Billing, and Fundraising. What I really love is how it imports directly into our Daxko Accounting software.
Their contracts are very rigid for the non-profit sector and they do not integrate well with other services. We have been told their back-end API is a mess.
Love that Daxko is always willing to improve to meet our needs. The community site is very helpful.
I hate the fact that they keep moving stuff around.
Daxko Operations is very easy to use. The help feature is great when you do not know how to do things.
It took a long time to figure out where each report was hidden and still have trouble locating certain things on the web page.
Very intuitive, very easy to use, clear and simple - even for non-techie types. Robust database, good overall design.
The internal nomenclature and terminology can sometimes be a bit confusing.
We love the integration to our website and the experience for members to make dues renewal and event registration easier.
There are a ton of ways to pull the same type of information which can get confusing.
There customer services is the best. I can't say enough about them.
The lag times and sometimes it can be hard to run reports.
I've been working with DBMS products for over a decade, and with Association Management Systems for the last five; MemberMax is the best I've worked with to date.
In some places, I have to enter the slash marks myself while in other places, the slash marks are automatically entered.
Prioritize real-user-identified key features according to your needs to find your best fit.
Daxko Operations
Top FeaturesMemberMax
Daxko Operations
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MemberMax
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