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Cvent OnArrival vs Eventzilla: Which is a better fit?

Updated on January 19th, 2025
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Summary
Features in Event Check In
13
49
  • Badge Printing
  • Real-Time Data
33
Best performer
49
  • Alerts/Notifications
  • API
  • Attendee Profiles
User satisfaction
4.5
User reviews12
Ease of use
4.8
Functionality
4.7
Value for money
3.7
Customer support
4.6
4.4
User reviews389
Ease of use
4.3
Functionality
4.2
Value for money
4.5
Customer support
4.2
Price starts from
--
Not provided by vendor
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Not provided by vendor

Virtual Conferences, Virtual Events, Online Training Classes, Fundraisers, Sports events, Music Festivals, and Social Events

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-3e3786c5-9b6a-4656-dfaf-08dc32701445
Lorena A
New Business Coordinator
5.0

Lorena: Hi, my name is Lorena. I'm an event coordinator for a small to medium-sized business, and I give Eventzilla a five star. I use Eventzilla as our preferred event ticket management system for our attendees to register for the tickets, transfer, be able to view the agenda, and even have access to passkey link to book our rooms for our attendees. What I like most about Eventzilla is how it's user-friendly. It's easy for anyone at your position even if you're not an event coordinator, you might be in HR, you might be the owner yourself of the business, of the event that you're having. It's very user-friendly. It's pretty much like setting up a social media profile. You're able to see the categories you need and customize it just the way you like. I think the only thing that I would improve about Eventzilla is I feel like it is a newer startup type of a company. So you're probably only going to talk to the same one or two people. So there may be a little bit of lag when it comes to customer service, but they always get back to you. But you can definitely tell they are managed by just a handful of people. So hope is they grow, they can expand their customer service. That way we can give better service to our attendees as well.

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1 Video
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117828
5 screenshots

Cvent OnArrival

13/49
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Attendee Profiles
  • Attendee Segmentation
  • Barcode/Ticket Scanning
  • Commenting/Notes
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Data Import/Export
  • Data Synchronization
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Event Calendar
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Floor Plans & Maps
  • Gamification
  • Guest List Management
  • Guest List Search
  • Lead Capture
  • Mobile Access
  • Multi-Event
  • Multi-Language
  • Offline Access
  • QR Codes
  • Real-Time Notifications
  • Seating Map
  • SMS Reminders
  • Support Ticket Management
  • Survey/Poll Management
  • Third-Party Integrations
  • Attendance Tracking
  • Attendee Management
  • Badge Management
  • Badge Printing
  • Event Management
  • Group Registration
  • Online Registration
  • Onsite Registration
  • Real-Time Data
  • Registration Management
  • Reporting/Analytics
  • Self Check-In/Check-Out
  • Social Media Integration
See All features
Hide Event Check In Software Features -

Eventzilla

Top Features
33/49
Show Event Check In Software Features +
Cvent OnArrival
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Eventzilla
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Cvent OnArrival
  • By Cvent
  • Located in United States
  • Founded in 1999
Eventzilla
  • By Eventzilla
  • Located in United States
  • Founded in 2009
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