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Web-based platform for the real estate industry which helps with accounting, property management, workflow automation, alerts/notifications, a centralized database and more.
Hotelogix is designed to provide solutions to small and mid-market hotels and hotel chains, motels, resorts, boutique hotels, business hotels, service apartments, bed-and-breakfasts, camp and hostels.
The customer service was second to none (I've never had such an awesome support team that was so responsive). The software also seemed to be pretty good for the property management side.
There are a lot of "options" in drop down menus that are not actually options. One terrible thing is I can't even print a full list of addresses without it being labels.
The different ways to view reports is nice. I love that I can look at numbers in great detail or summarize them for quick reviewing.
Every once in a while we get an error message, but that could be less to do with the software and more the servers/internet connection.
I love the simplicity that Yardi Voyager offers to maneuver from resident profiles and reporting functions. I would definitly recommend Yardi as the top system for any property manager.
Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm.
This has helped our organization out with our Tax Credit Syndicators as some prefer PDF reports and others Excel. Thus making the ability to do this a great asset to the company.
But, in that beginner start up, there are often a lot of errors made and you can't delete duplicate guest cards and such.
We are working with Hotelogix for a year now, the team is very helpful and is working constantly in upgrading its services. Very good customer care approach.
This has been a horrendous experience and the support staff doesn't understand the severity of the issue. We have had several double bookings due to sudden integration failures with booking.com.
And by not being an expert , I have an advantage on judging a software interface and usability. Great product that I would like to see in Greek Hotel Market too.
We hate night audit but understand other properties needing it. When you do locate a help area you have no option to "search" for your problem.
We found that Hotelogix was by far the best solution: easy to use, easy to install, feature rich and cost effective. We are sure that our partnership will bring a big value added to Hotels in Morocco.
A missing feature is a manual for troubleshooting.
I think overall it's a good system and it is pretty user friendly as you go through it. The different departments is definitely a nice feature.
Those issues have been fixed quickly by the support staff but really hurt our reputation even if it just happens a few times. Again, completely unreliable.
Elijah: My name is Elijah. I'm a senior leasing consultant in the apartment leasing industry, and I give Yardi Voyager a five out of five. Generally, Yardi Voyager has made our jobs a lot easier with the day-to-day communication of our residents, and also being able to take in work orders and so forth. It makes the workflow go by a lot easier and we're able to keep everything in one centralized location. We have an online portal for our residents and they're able to communicate with us back and forth all virtually. I really like Yardi Voyager, because it makes our day-to-day processes a lot easy for signing leases, leasing apartments, work order requests, billing. Any reports that we need, Yardi Voyager makes that a lot easy for us to pull and be able to get the information right away, being that we work remotely from our corporate office and they always need different reports. Generally, what I don't like about Yardi Voyager is the fact that sometimes it does lag as far as the processes sometimes lag. And that's simply because they're always updating it, making it better for us to use. So, sometimes the lag is generally what I don't like about it, and that's like the only thing that I can find.
Yardi Voyager
Top FeaturesHotelogix
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