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Construction companies, civil contractors, engineering firms, public utilities, and infrastructure contractors.
Raken’s flexible solutions work for general contractors and subcontractors of any size and specialty, from small businesses to enterprise corporations.
Invest into spending the time to explore the capabilities of the software and take advantage of the amazing support that is offered.
Can be a bit buggy when within an activity, which may force it to crash. This is primarily because of user error though and you learn ways to stop this from happening.
The best I like is you can create your company database with all the cost and production rate and it's easy to pull those data to your estimate. Vendor support to is the best.
Some of the character limitations are ridiculous and entering bid prices for comparison is not as intuitive as it could be.
What I like best about this product is the many ways that you can get the same result. I also like that you can customize almost every report to give you what you are looking for.
If you do not have experience using the software, you are lost. Even experienced users such as myself wouldn't mind a friendlier experience.
So far it has been user friendly for most of the basics and the help hotline has been great.
Only 3 are allowed as compared to other competing softwares. Also the reports are limited in what is shown.
I love the ability to quickly snap pictures right within the app and the final report timestamps the photos and formats them beautifully in the end product for distribution.
That it does not work offline. We were told that is now capable of offline but it still doesn't work, unless my guys are doing something wrong.
The best feature of this app is the ease of use for all of our foremen. The speak-to-text works great, and uploading pictures are simple.
Lack of OneDrive interface. Inability to turn off photo saving.
Simple Interface, focused functionality makes it simple. Great to help keep record of conversations with subs and document safety concerns.
I dislike having to scroll to find my subcontractors on my jobsite everyday.
I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions.
Our superintendents dreading writing out laborious daily reports.
Clay C.: Hi, I'm Clay. I'm with IAC Adelphi. I'm the Director of Resource Planning and Safety. We're about a $300-million company and I rate the Raken app about five. Before Raken, we didn't use any kind of software. All we had were homegrown Excel spreadsheets and tracking with Excel. The reasons we started using Raken was we needed more visibility out in the field and letting the guys move their people around more with some notifications and move their equipment around. Onboarding with Raken was a struggle at first, just due to the fact that change is always difficult with personnel. Once they got on board, we had no problems. Our customer service was always far and above everybody else that I had ever dealt with. And once the guys decided, yep, this is a horse we're riding, they really enjoyed it and learned how to use it. The advice I would give is get your customer service representatives involved immediately. Have them talk to your people, have them work with all your people. Don't try to do it alone.
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