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DSOs, multilocation group dental practices, and solo dental practices looking to centralize, scale, and grow.
EMA® EHR features adaptive learning in 10 specialties. gGastro® EHR serves gastroenterology. They integrate with our Practice Management and gPM™ systems, all accessed via tablet, browser or mobile.
They are responsive to all inquiries and their customer service is some of the best in the industry.
If you believe the other false reviews and buy Denticon and hate it, I'm sorry you should have listened to this review.
I love that you can access this software anywhere. It is easy to use and the help portal is great.
The slowness of speed can be frustrating at times along with the delay (waiting for Denticon to respond).
I have been very pleased over the years with Denticon's features and services. It is easy to use and cost effective at the same time.
A bit condescending when you submit a problem; yjeu always assume it's your fault.
Their software is efficient and is backed-up by wonderful, knowledgeable, friendly support team. They integrate with companies who also gives great service like them.
It’s hard to get someone to call you back if any issues with the software.
Its easy to use, intuitive, and robust; support is excellent, the company is responsive, and constantly improving the software.
This means loss of revenue for the practice. The reminder system is also very redundant and I have had numerous patient complaints over it.
The online training was great and timely (we fit the sessions within a month and this gave me time to spare for going online in time for October 2012). Customer service has also been wonderful.
I have reported this to the company but have only been told that it is being "looked into. I am very concerned that this information from the old paper charts has been lost.
Overall, they are pretty reliable and their system works really well with our PM system, so win win all around.
Although there was an attempt to be organized, it fell a little short. I also hated the bridging errors we would get from EMA to our billing software.
The benefit of going paperless is amazing and streamlines the front and back office to work together for quality patient care.
When a problem arises, sometimes you cannot reach someone directly and leaving an email is not always convenient. The response is too delayed and very frustrating.
Denticon
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