# Compare AutoShop vs Shop-Ware 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shop-Ware and AutoShop based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/35810-153469/AutoShop-vs-Shop-Ware

---

# Shop-Ware vs AutoShop Features and Cost Comparison

Last updated June 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Shop-WareAutoShop2/4 selected

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)[4.7 (108)](https://www.capterra.com/p/35810/AutoShop/reviews/)

[## Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [163 reviews](#user-reviews)

Positive

159

Neutral

3

Negative

1

[## AutoShop](https://www.capterra.com/p/35810/AutoShop/)[4.7 (108)](https://www.capterra.com/p/35810/AutoShop/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

AZ

TB

AL

Based on [108 reviews](#user-reviews)

Positive

101

Neutral

3

Negative

4

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Auto Repair Software

Best performer

30 / 45

Only Shop-Ware

-   Appointment Management
-   Appointment Scheduling
-   Communication Management

21 / 45

Only AutoShop

-   Marketing Management
-   Reminders

User satisfaction

User satisfaction

4.8

User reviews[163](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.8

Customer support

4.8

User satisfaction

4.7

User reviews[108](https://www.capterra.com/p/35810/AutoShop/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Independent Automotive Repair, Automotive Aftermarket

Best for

Winworks AutoShop helps independent automotive repair facilities, tire shops, RV service centers, and automotive dealers with their work order writing and shop management needs.

## User reviews

Pros & cons

AZ

Ahmed Z.

Auto Shop co-owner

> "They also have real-time profitability tracker which helps you optimize your business' revenue."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___6750068)

DW

David W.

Tech

> "For example shop 4D all data manager or auto text me you quickly learn the lack of features and organization that the system has"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3940133)

CE

Casey E.

Owner

> "Shop-Ware is the easiest system to navigate."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___7136041)

GK

Gen K.

Service Writer

> "Inputting the Vin. Does not recognize older cars and in Hawaii, we have a lot of old cars on the road so it gets frustrating..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3037555)

AZ

Ahmed Z.

Auto Shop co-owner

> "Managing customer's communications and issues and orders is very easy and simple to do with Shop-ware"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___6750068)

NL

Nathan L.

Service Advisor

> "The lack of orderable recommendations in the context of being able to drag/drop, while shopware has been saying this feature is..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3595858)

NL

Nathan L.

Service Advisor

> "Some of the most impactful features shopware offers is the ability to add media to repair order and being able to send work..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3595858)

JM

Josh M.

Service Manager

> "The aforementioned inability to unlink with WorldPac, causing parts to wrongly "shoot" onto repair orders already linked."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3046036)

JM

Josh M.

Service Manager

> "Accessibility for customers and all employees helps keep the flow of the shop moving and everyone informed, very easy, and..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3046036)

JM

John M.

Operations Manager

> "Once a name is on a ticket it cannot be removed. If there are two \[SENSITIVE CONTENT\] in your system and you pick the wrong one..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3577755)

MP

Marc P.

Shop manager

> "It helps us efficiently schedule customers, track customer information, and bill customers."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3583066)

JR

Joseph R.

Director of Operations

> "Technician's hour rate (cost of labor) is figured as an average so the analytics are useless or at least incorrect"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578067)

GJ

Gregory J.

Foreman/General Manager

> "Shop-Ware is a very efficient and convenient way to keep track of customers work orders and transfer work between technicians."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3046569)

BS

Benjamin S.

Technician

> "The service advisors use at the VIN details and service specifications occasionally which I find inconsistently correct."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3029967)

Rosita O.

administrator

> "This tool helps us enormously with notifications to our clients about the progress of the tasks to be carried out."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3485979)

DH

David H.

shop Forman

> "some times my tool bar gets over filled with cars i have looked at and i have to clear it out"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3604743)

Kevin W.

Supply Chain Manager

> "Great workflow functionality."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3885472)

RM

Robert M.

Owner

> "Ordering parts from shop ware not working with our service manager"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3039602)

SS

Stacey S.

CEO

> "Customer facing sms with powerful features to paint the value picture to your customers."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3056655)

JR

Jennifer R.

Owner

> "There is a glitch in the software for the camera the that deters my technicians from taking photos, which is a huge drawback..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2447629)

MF

Mason F.

Owner

> "Love the inspection feature and being able to take pictures of the issue."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578449)

BS

Benjamin S.

Technician

> "I have found that some of the fluid capacities are wrong as well."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3029967)

JP

Jacob P.

Service Consultant

> "The service history is easy to access and laid out in a way that allows for speedy research of prior appointments."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3052633)

GJ

Gregory J.

Foreman/General Manager

> "Doesn't work quite like I would expect a good search engine to work."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3046569)

DH

David H.

shop Forman

> "write up is easy the pictures that we add to our r. o. are a great benfit the costumer see s there car and its repair needs ..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3604743)

KR

Kory R.

Owner

> "Minor deal, but it doesn’t integrate repairlink"

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3583433)

MF

Mason F.

Owner

> "Great modern solution to the outdated or expensive options like shop monkey or protractor."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578449)

JR

Jennifer R.

Owner

> "The flaws in the partnerships that shop-ware has, such as parts tech and the labor guide."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2447629)

MF

Mason F.

Owner

> "Very easy to train use and train new users on, can be accessed on phones and tablets which is needed for mobile service."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3578449)

WL

William L.

Service Manager

> "As a counter person/service advisor my biggest complaint is the lack of auto-fill."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2463478)

JM

John M.

Operations Manager

> "The ability to share photos with a customer is great."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3577755)

AS

Alan S.

Owner

> "I wish there was a better payment option and the 2 issues listed above were taken care of."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2464157)

TO

Thomas O.

Owner/CFO

> "I'm impressed by their responsiveness to the admin/user community, and the constant improvements to the platform."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3028556)

AS

Alan S.

Owner

> "I hesitate to move because there is a learning curve and other hick ups involved with that change that I would prefer not to..."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2464157)

BS

Benjamin S.

Technician

> "I also love how willing the Shopware team is to accepting our input and ideas and implementing things we need."

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___3029967)

KH

Kenny H.

Owner

> "A lot of the things I disliked about this program have been fixed or upgraded. "

[See full review](https://www.capterra.com/p/153469/Shop-Ware/#Capterra___2458559)

[View Reviews](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

AZ

Ahmed Z.

Auto Shop co-owner

> "It helps with invoicing, inventory tracking and customer details."

[See full review](https://www.capterra.com/p/35810/AutoShop/#Capterra___6719878)

AZ

Ahmed Z.

Auto Shop co-owner

> "There is honestly nothing to dislike about AutoShop except that the user interface is too..."

[See full review](https://www.capterra.com/p/35810/AutoShop/#Capterra___6719878)

TB

Temple B.

Owner

> "Simple and efficient and gets the job done!"

[See full review](https://www.capterra.com/p/35810/AutoShop/#Capterra___6779320)

KA

Ken A.

Owner/CEO

> "The report options were limited and poor, in our opinion."

[See full review](https://www.capterra.com/p/35810/AutoShop/#Capterra___3509309)

AL

Alfazar L.

Call center

> "All features are impactful product and services was nice highly recommended for everyone..."

[See full review](https://www.capterra.com/p/35810/AutoShop/#Capterra___5095905)

GAK

Godwin Appiah K.

Mechanical engineer

> "It does not have enough space for repair write up."

[See full review](https://www.capterra.com/p/35810/AutoShop/#Capterra___2813842)

[View Reviews](https://www.capterra.com/p/35810/AutoShop/reviews/)

## User interface

4.77 (163)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)

4.66 (108)

### Features

Shop-Ware

Top features

30/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/153469/Shop-Ware/#features)

AutoShop

21/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/35810/AutoShop/#features)

### Recognition

No recognitions have been awarded to Shop-Ware

No recognitions have been awarded to AutoShop

### Deployment & support

Shop-Ware

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AutoShop

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shop-Ware

-   By Shop-Ware
-   Located in United States
-   Founded in 2014

AutoShop

-   By Winworks Software
-   Located in United States
-   Founded in 1993

## Popular Comparisons

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

[ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

$249/month

Price

$39.99/month

4.5

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/153469-201737/Shop-Ware-vs-ARI)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)[4.66 (108)](https://www.capterra.com/p/35810/AutoShop/reviews/)

vs

[ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

$99/month

Price

$39.99/month

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/35810-201737/AutoShop-vs-ARI)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

$249/month

Price

$179/month

4.5

Features

4.8

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153469-216500/Shop-Ware-vs-Autoleap)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)[4.66 (108)](https://www.capterra.com/p/35810/AutoShop/reviews/)

vs

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.84 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

$99/month

Price

$179/month

4.6

Features

4.8

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/35810-216500/AutoShop-vs-Autoleap)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

[AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/)

$249/month

Price

$59.99/month

4.5

Features

4.9

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147213-153469/AutoRepair-Cloud-vs-Shop-Ware)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)[4.66 (108)](https://www.capterra.com/p/35810/AutoShop/reviews/)

vs

[AutoRepair Cloud](https://www.capterra.com/p/147213/AutoRepair-Cloud/)[4.88 (163)](https://www.capterra.com/p/147213/AutoRepair-Cloud/reviews/)

$99/month

Price

$59.99/month

4.6

Features

4.9

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/35810-147213/AutoShop-vs-AutoRepair-Cloud)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

$249/month

Price

$109/month

4.5

Features

4.1

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/61551-153469/NAPA-TRACS-vs-Shop-Ware)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)[4.66 (108)](https://www.capterra.com/p/35810/AutoShop/reviews/)

vs

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)[4.21 (262)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

$99/month

Price

$109/month

4.6

Features

4.1

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/35810-61551/AutoShop-vs-NAPA-TRACS)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

$249/month

Price

$239/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153469-169022/Shop-Ware-vs-Shopmonkey)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)[4.66 (108)](https://www.capterra.com/p/35810/AutoShop/reviews/)

vs

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[4.60 (265)](https://www.capterra.com/p/169022/Shopmonkey/reviews/)

$99/month

Price

$239/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/35810-169022/AutoShop-vs-Shopmonkey)

[Shop-Ware](https://www.capterra.com/p/153469/Shop-Ware/)[4.77 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

vs

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.75 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/)

$249/month

Price

$179/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153469-190952/Shop-Ware-vs-Tekmetric)

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)[4.66 (108)](https://www.capterra.com/p/35810/AutoShop/reviews/)

vs

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[4.75 (103)](https://www.capterra.com/p/190952/Tekmetric/reviews/)

$99/month

Price

$179/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/35810-190952/AutoShop-vs-Tekmetric)