Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Cloud-based platform that enables enterprises to provide digital collaboration solutions for immediate problem solving, data sharing, collaboration, presentations, demos, and more.
Remote Desktop, Remote Support, Screen Sharing and Web Presentation
I enjoy how we can help a client who is having trouble figuring out the system navigate with ease, and the end user will be pleased with this navigation.
The software's lack of a real-time window makes it more challenging to utilise.
I appreciate the functions offered, such as screen sharing and the built-in communicator setup, which are quite helpful for the representative when resolving any client issue.
We deal with high volume analytics companies, who often have a heavy traffic load on their computer systems. That was/is very frustrating.
The thing I like most about Glance is the ease of use to glance into another employees computer and help them with their needs.
There was not much more functionality - and it sometimes stopped working.
Best screen sharing program out there in my opinion and great customer support.
Periodically, Glance will hang, which might be troublesome in urgent circumstances. Loading takes some time.
Over all the my experience with AnyDesk is excellent. It is a great product with good potential, with very attractive pricing, it is a best Alternative to Team Viewer for remote support.
At times the connection seems to drop and no alert or notification is given. This is really annoying.
I love using AnyDesk, it works really good, it is fast, user friendly and reliable and I can always deliver super support to my customers with the use of this software.
Unfortunately, I don't receive any warnings before they do so, so there have been times when they take over my computer and I am unaware.
Compared to its famous rivals this is a much better tool because it is lightweight and free. This is very important especially for small offices and if you have to use older machines.
The only feature of Mobile support I found a little disappointing, the mouse control on the mouse device is a bit difficult and is difficult to use over mobile.
While doing work from home it's very helpful to me. Very responsive and Their customers support also awesome.
Whenever you have a weak internet connection it takes longer and it lags a bit.
Abhishek: Hello, my name is Abhishek. I work for Technologic IT Services. We are an MSP based in Nanda, and for AnyDesk, out of five, I give five. Mostly we were sticking on to TeamViewer, but the problem with TeamViewer, or some of the remote access tools, is that the user also need to give us the password. So in case we make the client or the user download the respective software, they have to give the address or a unique key, and along with that, they also have to give the password, but in case of AnyDesk, it's just about an address and it's easy access. The main reason is AnyDesk is super easy to set up initially. So whether it be a user who has limited technical know-how, it's very easy to guide them to AnyDesk website, and then we can tell them there's a download now button and we can make them directly run. Even if they don't know the administrative password, it's perfectly fine because we just get a run-only option where the software doesn't right away install. It directly gives us the address and it's super easy to connect. Yeah, onboarding and integration was fairly simple because we were using the free AnyDesk software before that, and we were using it so much that we were hitting the limits and they were like, "You [inaudible 00:01:25] to pay for that." That's when we [inaudible 00:01:27] in. So onboarding was kind of easy because we were perfectly using the free software, and the entire team was happy with AnyDesk, so it was very easy. Yeah, it would be better if they can go for the team license because it works out cheaper. So yeah, if anyone is considering AnyDesk, better go for the team version. And if they're doing the purchase during the Black Friday time or something, they can even get really good discounts and stuff, so yeah.
Prioritize real-user-identified key features according to your needs to find your best fit.
Glance
AnyDesk
Top FeaturesProducts similar to those you're currently comparing: