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Glance vs TeamViewer Remote: Which is a better fit?

Updated on February 11th, 2025
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Summary
Key features rated by users
Features selected based on 5,274 reviews from Remote Support users.
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.0
SSL Security
NA
Unattended Access
NA
Server Monitoring
NA
Multi-Channel Communication
--
% Fit
Missing features
Feature ratings
Remote Access/Control
4.7
SSL Security
NA
Unattended Access
NA
Server Monitoring
NA
Multi-Channel Communication
NA
User satisfaction
4.3
User reviews10
Ease of use
4.7
Functionality
4.1
Value for money
4.0
Customer support
4.0
4.6
User reviews11,515
Ease of use
4.6
Functionality
4.6
Value for money
4.4
Customer support
4.3
Price starts from
Yearly subscription
Free version
Free trial
/user
Yearly subscription
Free version
Free trial
Best for

Cloud-based platform that enables enterprises to provide digital collaboration solutions for immediate problem solving, data sharing, collaboration, presentations, demos, and more.

Remote desktop, remote support, IT management, web monitoring, remote work and web conferencing, Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Harlan E
Practice Administrator
5.0

Harlan E.: My name is Harlan. I'm a director of operations and I give Teamviewer five stars. And for more reviews, click below. Previously to using Teamviewer we actually used UltraVNC and it was a little bit more difficult to log in and remote support people. But Teamviewer made it so much easier. The reason we chose Teamviewer is exactly because it's so easy to use. It's easy to onboard. The price is right, and it makes supporting others whether local or far away super easy. Teamviewer was easy to onboard. Simply download. It installs quickly and you're there. You're ready to go. If you're interested in remote software Teamviewer's the way to go. Whether it's for work or for supporting your mother, your grandmother, gosh, it doesn't come any easier than this. Teamviewer's the way to go.

How Capterra sources reviews
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User interface
No videos provided by vendor
194565 video thumbnail}
1 Video
36708
5 screenshots
194565
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Glance

9/44
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Annotations
  • API
  • Audit Trail
  • Chat/Messaging
  • Compliance Management
  • CRM
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Multiple User Accounts
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • SSL Security
  • Summary Reports
  • Surveys & Feedback
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Workflow Management
  • Collaboration Tools
  • Multi-Channel Communication
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Screen Sharing
  • Support Ticket Management
  • Video Conferencing
  • Video Support
See All features
Hide Remote Support Software Features -

TeamViewer Remote

Top Features
18/44
Show Remote Support Software Features +
Glance
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TeamViewer Remote
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Glance
  • By Glance Networks
  • Located in United States
TeamViewer Remote
  • By TeamViewer
  • Located in Germany
  • Founded in 2005
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