# Compare BNTouch Mortgage CRM vs Floify 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare BNTouch Mortgage CRM and Floify based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/37032-138124/BNTouch-vs-Floify

---

# BNTouch Mortgage CRM vs Floify Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BNTouch Mortgage CRMFloify2/4 selected

[BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/)[4.5 (98)](https://www.capterra.com/p/37032/BNTouch/reviews/)

[Floify](https://www.capterra.com/p/138124/Floify/)[4.8 (74)](https://www.capterra.com/p/138124/Floify/reviews/)

[## BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/)[4.5 (98)](https://www.capterra.com/p/37032/BNTouch/reviews/)

Starting Price

$165.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [98 reviews](#user-reviews)

Positive

86

Neutral

7

Negative

5

[## Floify](https://www.capterra.com/p/138124/Floify/)[4.8 (74)](https://www.capterra.com/p/138124/Floify/reviews/)

Starting Price

$79.00/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

AE

DK

AE

Based on [74 reviews](#user-reviews)

Positive

74

Neutral

0

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Loan Origination Software

18 / 50

Only BNTouch Mortgage CRM

-   Client Management
-   Contact Management
-   Task Scheduling

Best performer

34 / 50

Only Floify

-   Activity Tracking
-   Audit Trail
-   Communication Management

User satisfaction

User satisfaction

4.5

User reviews[98](https://www.capterra.com/p/37032/BNTouch/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.5

User satisfaction

4.8

User reviews[74](https://www.capterra.com/p/138124/Floify/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$165Per User, Per Month

-   Free version
-   Free trial

Price starts from

$79Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Mortgage Professionals: Loan Officers, Loan Advisors, Mortgage Brokers, and Mortgage Marketers

Best for

Mortgage professionals and loan originators.

## User reviews

Pros & cons

RK

Rob K.

Mortgage Loan Originator

> "Its intuitive interface and powerful automation tools have streamlined my workflow, allowing me to focus on..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#SoftwareAdvice___6445017)

JM

James M.

Mortgage Loan Officer

> "There are some bugs that occur like frequently creating duplicate client information whenever I update a client..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#SoftwareAdvice___6445120)

KG

Karola G.

Assistant

> "The client portal is another highlight; it lets my clients securely upload documents and track their loan progress,..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#SoftwareAdvice___6445014)

Gregory V.

Loan Originator

> "They refused to offer any refund at all, including for the "white glove" service, which they never actually..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7144542)

SG

Stephen G.

Branch Manager

> "Overall, BNTouch has been a strong tool for managing my pipeline, staying consistent with client communication, and..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7001151)

RM

Rosie M.

Mortgage company.

> "A lot of the features are difficult to use, marketing and drip aren’t aesthetically pleasing. And triggers aren’t..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7005142)

DH

Don H.

Loan Officer

> "Can easily keep track of former and new clients along with sending communication out to all clients with just a few..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#SoftwareAdvice___6511663)

TY

Tomer Y.

Mortgage Originator

> "Sometimes the content is too much and repetitive , i would like to see more visual and graph content related to the..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6781611)

CT

Ciara T.

Loan Processor

> "Loan and Mortgage Management - makes follow up with current and past clients so easy. "

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7150681)

AN

Alex N.

Marketing Coordinator

> "Terrible online demos, needs documentation so I don't need to ask support everything."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7002730)

SG

Stephen G.

Branch Manager

> "It saves time, improves follow-up, and gives me more ways to connect with borrowers and partners."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7001151)

Gregory V.

Loan Originator

> "Now I understand why they don't offer a free trial."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7144542)

Kristie A.

Mortgage Advisor

> "I like that BNTouch is very easy to use and any time I have any questions I just email my client specialist, and..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7178292)

KG

Karola G.

Assistant

> "The cost is also a consideration—it can be pricey, especially for smaller teams or individuals."

[See full review](https://www.capterra.com/p/37032/BNTouch/#SoftwareAdvice___6445014)

SG

Stephen G.

Branch Manager

> "It’s not perfect, but the value is definitely there, and it feels like a system designed for the way mortgage..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7001151)

KG

Karola G.

Assistant

> "Lastly, I've experienced some delays with customer support, which can be challenging when I need quick assistance."

[See full review](https://www.capterra.com/p/37032/BNTouch/#SoftwareAdvice___6445014)

MD

Mark D.

Loan Officer

> "The system's strengths lie in its specialized features and robust automation."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7001207)

NP

Nick P.

Loan Officer

> "there is a graph on your dashboard that shows you your leads through funded loans, but the funded loans is never..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6151133)

SG

Stephen G.

Branch Manager

> "It’s flexible, customizable, and the support team is always responsive when I need help."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7001151)

JD

Jeb D.

Loan origination

> "As in the entire system crashes about once a quarter"

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6779682)

KB

Kelli B.

Processing manager

> "positive very informative helps keep up with customer base reports like birthday and anniversary of loan closings..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6667764)

LH

Lauran H.

Production Manager

> "It can be cumbersome and cluttered and sometimes we feel like we are paying for lots of features that we aren't..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6304977)

AH

Anna H.

Loan Professional

> "It really helps me stay organized, follow up with leads, and move deals along more smoothly."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6780516)

JR

JEFF R.

Loan Officer

> "too many options and it took some time to learn"

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6150715)

Kristie A.

Mortgage Advisor

> "The set up was super easy, which was one of my favorite things about it!"

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7178292)

NM

Nick M.

Loan Officer

> "The site is a little overly complicated IMO"

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6150713)

CT

Ciara T.

Loan Processor

> "I love using BN touch"

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___7150681)

JM

Jessica M.

Loan coordinator

> "Clients can’t get a little confused especially when knowing what to fill out"

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6186331)

JS

Jason S.

Mortgage Loan Originator

> "I like having my leads import and having the vital data on one screen so that I'm not clicking around to see the..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6150778)

MS

Matt S.

Vice President - Partner

> "It syncs to our LOS, but its not great. "

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6151937)

TM

Tyler M.

Residential Mortgage Loan Officer

> "I have refused to change my CRM because it keeps up with everything so well and sends out constant content to my..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6150714)

HK

Holli K.

BUS DEVELOPMENT

> "THE CLUNKINESS OF THE MARKETING PLANS~"

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6150762)

MW

Michael W.

Mortgage Loan Officer

> "BN Touch is an incredible CRM with support that is top notch, friendly and extremely helpful. "

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6665177)

DW

Dan W.

Business Development Manager

> "Old tech."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6150817)

AH

Annabelle H.

Loan Officer

> "I love that we can communicate with our clients."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6780246)

CD

CHief D.

CEO

> "The system is always glitching, crashing and their customer service does not exist."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___2742525)

TY

Tomer Y.

Mortgage Originator

> "I love that its very user friendly system and easy to maneuver , the marketing is very useful and i get very good..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6781611)

GA

George A.

Mortgage Lender

> "Our team has used different CRMs and this one is the most difficult to navigate through as there is so much going..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___2557592)

AP

Alex P.

Loan Officer

> "The monthly email of newsletters is convenient"

[See full review](https://www.capterra.com/p/37032/BNTouch/#SoftwareAdvice___6483384)

CD

CHief D.

CEO

> "We just lost a $7,800 commission today because we thought we were communicating with a client via text."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___2742525)

SL

Scott L.

Sales Manager

> "The value and features it offers for the price"

[See full review](https://www.capterra.com/p/37032/BNTouch/#SoftwareAdvice___6444899)

GA

George A.

Mortgage Lender

> "It took our team a few days to get around the CRM and it feels overwhelming of all the options... still."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___2557592)

JH

Jeff H.

Manager

> "I have been using BNTouch for 5 years and it is simple to use and has so many features that help you keep track of..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6073585)

CD

CHief D.

CEO

> "The system glitches and crashes all the time."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___2742525)

GH

Greg H.

Client Relations Manager

> "The platforms are easy to get in and out to change."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6665184)

GA

George A.

Mortgage Lender

> "Also the formatting is clunky and slightly dated."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___2557592)

LH

Lauran H.

Production Manager

> "We like being able to log events and keep everyone in the loop. "

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6304977)

CD

CHief D.

CEO

> "Poor customer service."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___2742525)

LH

Lauran H.

Production Manager

> "It can do anything we might ever want it to, and we could do a better job of utilizing this tool and making the..."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___6304977)

CD

CHief D.

CEO

> "Horrible."

[See full review](https://www.capterra.com/p/37032/BNTouch/#Capterra___2742525)

[View Reviews](https://www.capterra.com/p/37032/BNTouch/reviews/)

AE

Alan E.

Broker/Owner

> "The user interface is a little outdated, but Floify does what it needs to do in..."

[See full review](https://www.capterra.com/p/138124/Floify/#Capterra___4669080)

SS

Sharlene S.

mortgage advisor

> "some features I cannot figure out and don't use them"

[See full review](https://www.capterra.com/p/138124/Floify/#Capterra___3922945)

[View Reviews](https://www.capterra.com/p/138124/Floify/reviews/)

## User interface

[BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/)

4.52 (98)

[Floify](https://www.capterra.com/p/138124/Floify/)

4.84 (74)

### Features

BNTouch Mortgage CRM

18/50

-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Decisioning/Underwriting
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Configurable Workflow
-   Contact Management
-   Customer Database
-   Customer Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Payments
-   Electronic Signature
-   Financial Analysis
-   Financial Management
-   Generative AI
-   Lead Management
-   Loan Management
-   Loan Portfolio Management
-   Loan Processing
-   Multi-Company
-   Online Applications
-   Payment Collection
-   Pipeline Management
-   Pricing Management
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Rules-Based Workflow
-   Secure Data Storage
-   Self Service Portal
-   Status Tracking
-   Task Management
-   Task Scheduling
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/37032/BNTouch/#features)

Floify

Top features

34/50

-   Accounting
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Decisioning/Underwriting
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Configurable Workflow
-   Contact Management
-   Customer Database
-   Customer Management
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Digital Signature
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Payments
-   Electronic Signature
-   Financial Analysis
-   Financial Management
-   Generative AI
-   Lead Management
-   Loan Management
-   Loan Portfolio Management
-   Loan Processing
-   Multi-Company
-   Online Applications
-   Payment Collection
-   Pipeline Management
-   Pricing Management
-   Real-Time Reporting
-   Reminders
-   Reporting & Statistics
-   Rules-Based Workflow
-   Secure Data Storage
-   Self Service Portal
-   Status Tracking
-   Task Management
-   Task Scheduling
-   Template Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/138124/Floify/#features)

### Recognition

BNTouch Mortgage CRM

Best Value CRMSoftware (2025) 

No recognitions have been awarded to Floify

### Deployment & support

BNTouch Mortgage CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Floify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

BNTouch Mortgage CRM

-   By BNTouch
-   Located in United States
-   Founded in 2004

Floify

-   By Floify
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/)[4.52 (98)](https://www.capterra.com/p/37032/BNTouch/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$165/month

Price

$20/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/37032-152373/BNTouch-vs-HubSpot-CRM)

[Floify](https://www.capterra.com/p/138124/Floify/)[4.84 (74)](https://www.capterra.com/p/138124/Floify/reviews/)

vs

[Mortgage Automator](https://www.capterra.com/p/191761/Mortgage-Automator/)[4.92 (116)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/)

$79/month

Price

Contact vendor for pricing

4.7

Features

4.8

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/138124-191761/Floify-vs-Mortgage-Automator)

[BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/)[4.52 (98)](https://www.capterra.com/p/37032/BNTouch/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$165/month

Price

$25/month

4.4

Features

4.4

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/37032-61368/BNTouch-vs-Salesforce)