# Compare SAP Concur vs FreshBooks 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SAP Concur and FreshBooks based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/380-142390/Concur-Expense-vs-FreshBooks

---

# SAP Concur vs FreshBooks Features and Cost Comparison

Last updated May 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SAP ConcurFreshBooks2/4 selected

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,249)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,515)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

[## SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,249)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

Based on [2,249 reviews](#user-reviews)

Positive

1,931

Neutral

220

Negative

98

[## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,515)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [4,515 reviews](#user-reviews)

Positive

4,152

Neutral

281

Negative

82

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## Summary

* * *

Key features rated by users

Features selected based on 8,251 reviews from expense report software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Expense Tracking

4.6

Receipt Management

4.5

Expense Claims

4.6

Invoice Management

4.3

Timesheet Management

NA

81%Fit

High performer

Feature ratings

Expense Tracking

4.5

Receipt Management

4.6

Expense Claims

4.4

Invoice Management

4.6

Timesheet Management

4.5

User satisfaction

User satisfaction

4.3

User reviews[2,249](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Ease of use

4.1

Functionality

4.2

Value for money

4.1

Customer support

4.1

User satisfaction

4.5

User reviews[4,515](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$7Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing.

Best for

FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors.

## User reviews

Pros & cons

VR

Verified Reviewer

Retail Sales Manager

> "I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent for..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078983)

VR

Verified Reviewer

President

> "The online travel booking features are slow, do not provide the same discounts, and have added travel fees."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7126371)

HL

Hunter L.

Executive Assistant

> "The configuration of my company's travel rules helped me always stay within budget, manage an entire team, and use their individual corporate cards."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207)

Martin L.

Sales Director

> "I didn't dislike anything about Concur however sometimes the 'app' managers configure it improperly so that there are limited expense items compared..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934)

Martin L.

Sales Director

> "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large events it will..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934)

CR

Cindy R.

IT Admin

> "I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't delete them..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171)

VR

Verified Reviewer

Curriculum Designer and Trainer II

> "Overall SAP concur is a great tool to keep track of expenses and how to organize those expenses into which reports and the ability to track down the..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672)

CN

Chris N.

HR Manager

> "Initially it could seem a bit overwhelming as the home screen has a lot of options to choose from...seems a bit busy looking."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7064955)

VR

Verified Reviewer

Curriculum Designer and Trainer II

> "What I like most about SAP concur is that it keeps all my expenses in one place and identifies expenses that is tied into my e-mail."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672)

Jeremy H.

Dispatch Coordinator

> "Can be overwhelming over time with how many transactions interact with each other when you are needing to change something"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7149761)

VR

Verified Reviewer

Account Manager

> "The auto expense feature is really useful, it loads expenses from your company card in automatically and you just add the receipts."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710)

GG

Gary G.

Director of Corporate Devlopment

> "Unintuitive navigation, easy to lose work, exception thresholds requiring use explanations too obtrusive/rigid, pdf formatting required for..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425793)

MT

Mallory T.

Executive sous chef

> "I have had to use excel sheets, other websites and paper to do expenses and it was always so time consuming, SAP really saves time and effort."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7096293)

Orlando E. G.

Advisor

> "Some issues with getting detailed information on the card charges to make sure they match up with the correct Receipts I have in hand."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680)

VR

Verified Reviewer

President

> "Ease of expense reporting, uploading receipts, approving multiple expense reports and the warning system for errors."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7126371)

AR

Arti R.

Software engineer

> "SAP Concur can feel clunky and outdated, especially the interface."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7138961)

AR

Anitha R.

Senior Technical Specialist

> "This helps prevent many errors and ensures better compliance, which is essential in the financial sector."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7092917)

Jacquelyn V.

Community Resource Coordinator II

> "Also, the travel booking experience is sometimes slower than consumer travel sites."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336)

UC

Urgan C.

Associate

> "You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining compliance..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628)

JG

Joel G.

Director of Operations

> "Also, moving expenses to other reports isn’t as easy as it is on the desktop."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7099910)

DL

Dave L.

Senior Consultant

> "What I like most about Concur is it gives me a way to enter in my company expenses, keep track of them, and give me notifications every step along..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157)

MS

Matthew S.

Director of Product Development

> "Delayed payment, sometimes taking up to a week to hit my bank account including the verification process."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6840592)

CR

Cindy R.

IT Admin

> "I loved the fact that you can save receipts inside of the application, You can later look for them amongst the saved files and pull what you needed."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171)

Jeremiah L. G.

Chief Operating Officer

> "They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the interim I..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432)

MC

Michael C.

Sr. Director Professional Services

> "The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and submittal much..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892)

VR

Verified Reviewer

Project Manager

> "There are times that SAP Concur has a lag in slowness to it."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7121002)

AK

Ashfak K.

Senior executive

> "its automation of expense reporting helps reduce manual entry, minimizes errors, and can lead to more efficient reimbursement processes."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567406)

VR

Verified Reviewer

Account Manager

> "Can be a little buggy and clunky sometimes with long page refreshes when making changes."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710)

RS

Rachel S.

Treasurer

> "I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6516764)

Thomas C.

civil engineer

> "Sometimes the scanning of invoices can be a little slow and it does not allow the image to load correctly"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6625279)

FM

Faisal M.

Payroll

> "It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458)

Jeremiah L. G.

Chief Operating Officer

> "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff then you..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432)

Jacquelyn V.

Community Resource Coordinator II

> "Customer support was helpful when needed, and the mobile app made managing expenses during travel much more convenient."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336)

TC

Torey C.

Junior Golf Tournament Manager

> "It is very difficult to search for coding items. "

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7058326)

Orlando E. G.

Advisor

> "Good Program for submitting proposed travel/trip costs, and my department is good about reviewing expense report reconciliation requests."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680)

JS

Joshua S.

Senior Learning Facilitator

> "There seemed to be an issue at times where the pictures of some receipts would just disappear and I would have to double check they were still on..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6808645)

VR

Verified Reviewer

Admin

> "SAP Concur makes managing expenses, travel, and reimbursements much easier and more organized."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147540)

Margaret R.

Professor

> "My University and the bureaucracy of SAP Concur acts like my time is free, when ultimately they are stealing from themselves and not using my time..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849)

HL

Hunter L.

Executive Assistant

> "As an executive assistant for 6 professionals that traveled to client sites often, SAP Concur was a lifesaver for travel booking."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207)

EV

Emily V.

EA

> "The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293)

AS

Adeniran S.

Associate Traveling Secretary

> "SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6597728)

Margaret R.

Professor

> "I have a grant and should not be doing support staff work like this -- having faculty deal with the clunky system and people who refuse to help us..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849)

NN

Nabil N.

IT Manager

> "Approval workflows are easy to configure and the integration with our finance processes reduced a lot of back and forth."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7130343)

GT

Gary T.

Solutions Architect

> "SAP Concur can feel overly complex at times, with occasional glitches and confusions for new users or submitters."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332)

BB

Brandon B.

Senior Manager of IT Infrastructure

> "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782)

SR

Shannon R.

CFO

> "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951)

JH

Jamie H.

Quality and Reliability Specialist

> "There is an app that can be used on your phone that makes expense reports easier to manage."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7142309)

MK

Marie K.

Success Manager

> "I have used it at two companies, and while it does make it easy to upload things for reimbursements, the site itself is a little clunky, and is..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425287)

SN

Suraj N.

Inside Product Specialist

> "The platform's integration capabilities and robust reporting features make it an invaluable tool for businesses looking to manage their expenses..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6458762)

KG

Katerina G.

Business development manager

> "It is difficult to navigate and find key information for proposed option while impossible to modify things on your bookings"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6342696)

VR

Verified Reviewer

Operations manager

> "Very easy to use with the mobile app that allows you to upload receipts on the go and also check booked travel information."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078058)

VR

Verified Reviewer

Instructional Designer and Training Specialist

> "I also don't like that it is a little difficult to tell which rooms won't give points."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6853719)

GT

Gary T.

Solutions Architect

> "SAP Concur makes expense reporting fast with its intuitive interface, automation, and seamless integration with finance systems."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332)

Jim C.

Lead application support analyst

> "Some steps are not very intuitive."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7053350)

DH

Daniel H.

Power Platform Developer

> "Easy receipt upload, automated expense reports, seamless travel booking. Once this is all set up it makes everything so much more manageable"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821671)

ZH

Zachary H.

EHS Manager

> "This last update changed things up a bit and threw me for a loop finding everything again, but that usually happens when things update."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6786179)

JA

Jackline A.

Customer Relationship Manager

> "SAP Concur automates repetitive accounting procedures that help save time and reduce financial errors."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7007829)

VR

Verified Reviewer

Data Analyst

> "Automations don’t always work seamlessly across every system integration"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979)

CR

Clinton R.

Fleet Manager

> "The app makes it even better allowing easier access and not having to open up your laptop or desktop to complete your expenses."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6819332)

SR

Shannon R.

CFO

> "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is Jan 1 2025)..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951)

MC

Michael C.

Sr. Director Professional Services

> "From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your mobile devise..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892)

CR

Clinton R.

Fleet Manager

> "When traveling, it doesn't recognize hotel taxes."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6819332)

Jacquelyn V.

Community Resource Coordinator II

> "It also delivers good value for money by reducing manual work and improving compliance."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336)

NB

Nick B.

Senior Accountant

> "It wasn't easy for us to update our own information in SAP Concur without it de-syncing the export."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6432938)

VM

VINCE M.

Director of Maintenance

> "SAP Concur is a great tool for our company and make the expense process easier."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7124684)

CJ

Caleb J.

Internal Audit Associate

> "Sometimes there is a lag in looking for certain reports but this boils down to information that is being loaded."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567846)

PF

Ping F.

Operations Analyst

> "I also like that it provides access to check traveler profiles and records, which helps a lot with work needs."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6441755)

UC

Urgan C.

Associate

> "SAP Concur's interface to be cluttered or not as intuitive as other expense management tools."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628)

Matthew P.

Founder

> "The SAP Concur travel booking functionality is also quite useful, and I appreciate booking all of my travel options on one website."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6754629)

JI

Joy I.

Administrative Coordinator

> "Mobile application on Android system lack some features available on cloud apps."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790)

Jordan M.

HR Generalist

> "I enjoy the pre-populated items and navigation system that makes submitting reports a breeze."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7016717)

BH

Brian H.

Environmental Compliance Engineer

> "Daily expenses repeat and create flags."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7018783)

EV

Emily V.

EA

> "It also has a mobile app support where you can easily upload receipts and submit expenses."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293)

FM

Faisal M.

Payroll

> "Interface feels outdated and not always intuitive"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458)

IP

Issac P.

Senior Engineer

> "Very easy to create a business travel expense for approval and dedicated emails are sent at every stage of approval process which ensures no..."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013)

TP

Tess P.

Customer Care Representative

> "Sometimes there are not the right categories/sections to input information"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6569348)

IP

Issac P.

Senior Engineer

> "The process of creating expense reports is very easy and the support of mobile app makes it more helpful as all expenses, bills etc"

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013)

DL

Dave L.

Senior Consultant

> "Overall it gets the job done, but for me it's not the easiest to understand at first glance, and wish the interface would be simplified a bit."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157)

TH

Tammy H.

Accounting Clerk

> "I've used Concur for years and I think it's the best system out right now and the customer service is awesome."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7089132)

GM

Galateya M.

Executive Administrative Assistant

> "It lags sometimes and gets a lot of bugs."

[See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6449251)

[View Reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/)

LS

Leslie S.

Co-Owner

> "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513)

HL

Hikmet L.

Medical Assistance Specialist

> "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535)

JM

Jaime M.

Outside Sales

> "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358)

EJ

Eric J.

Consultant

> "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

Bridget W.

Marketing Consultant

> "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

MF

Megan F.

Owner

> "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly payment"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526)

Sarthak B.

Software Developer

> "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967)

VR

Verified Reviewer

owner

> "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285)

FN

Faith N.

Head of Accounts

> "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as creating..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895)

Jerry L.

CEO

> "The workflows for accounting reports can feel a bit restricted at times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

JM

Joao M.

Spinning Instructor

> "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

PC

Patty C.

ADM

> "The only glitch is realizing any fees that are charge when making an on-line payment."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478)

IK

Ibrahim K.

Grants Writer

> "FreshBooks allocates an extended range of online accounting features and has a mobile application that makes it easy to carry out repetitive..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

Jerry L.

CEO

> "I've had a few issues with utilizing the reporting metrics."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790)

PE

Princess E.

Customer adviser

> "it offers robust set of features for small businesses and freelancers, particular excelling in invoicing, time tracking."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

TE

Timothy E.

Owner

> "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

AA

Amir A.

Administrative

> "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951)

PL

Phillip L.

Director of Marketing

> "The easiest way to generate invoice for billable hours is through the time tracker which is annoying."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551)

SS

Sampath S.

Web designer

> "We can easily maintain financial records and it has a automated features like expense tracking, recurring invoices which is really time saver as..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6422384)

MHE

Michael Herbert E.

Furniture Salesperson

> "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082)

SM

Stephen M.

Managing Director

> "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

VR

Verified Reviewer

Senior Software Development Engineer

> "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387)

CC

Crystal C.

Boss

> "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643)

SM

Sean M.

Marketing and operations coordinator

> "I wouldn't recommend for small businesses that don't have their data in multiple places"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

VR

Verified Reviewer

Operations manager

> "It simplifies time tracking, expense management, and financial reporting, making it ideal for small businesses and freelancers."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051)

SM

Stephen M.

Managing Director

> "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified payment..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740)

SH

Samir H.

Insurance Claims Specialist

> "The feature to track billing sometimes lags and is slow and definitely needs improvement."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269)

JM

Joao M.

Spinning Instructor

> "FreshBooks has user-friendly invoice generator tool that allows us to create personalized invoices for clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

RL

Ronald L.

Owner

> "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423)

Zulma Q.

Corporate Credit Risk Analyst

> "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494)

SM

Sean M.

Marketing and operations coordinator

> "They shut my account down and didn't explain why and started ignoring my emails."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

AK

Alexander K.

Counsellor

> "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459)

IK

Ibrahim K.

Grants Writer

> "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675)

Bridget W.

Marketing Consultant

> "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

JA

Joana A.

Disc jockey

> "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has made it easy for us to manage our cash flow and to streamline our financial operations like budgeting and invoicing."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

DG

Derek G.

Owner

> "I found the inventory management features a bit limited for large-usage"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036)

MA

Mujeezah A.

Personal Assistant

> "Unlike other 'Big names'accounting softwares, FreshBooks is very user friendly and fun!It meets all our needs for we can easily track our..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6389083)

PE

Princess E.

Customer adviser

> "the price is high , expensive, limited inventory management, project management limitations"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138)

KB

Khaoula B.

Accounts Manager

> "It also supports mobile apps where one can manage billing on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823)

Thomas R.

MGR Technical Training

> "The only thing I haven't liked so far is the limited functionality for larger companies."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6439808)

Rachid K.

Sales executive

> "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321)

Alex G.

Director Of Business Development

> "The drag-and-drop feature does not work efficiently."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6485105)

JS

Jack S.

Finance Director

> "It works well for keeping a clear overview of financial flows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735)

Patricia P.

Owner

> "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831)

IB

India B.

Solicitor Apprentice

> "FreshBooks has really helped us to transfer our timesheets data to invoices and we can quickly receive our payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6480391)

ML

Matt L.

Owner

> "Additionally, I’ve experienced minor delays in customer support response times."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

DB

Dylan B.

Controller

> "It does a great job in capturing the basics of what you need to run your business."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583)

VR

Verified Reviewer

Executive Director

> "Was not robust enough for my business accounting."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529)

ML

Matt L.

Owner

> "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002)

Stephen M.

F. B reviews

> "Customization options for reports and advanced analytics may be less comprehensive compared to specialized accounting software.3."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4811707)

AP

Aimee P.

Owner

> "I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7143257)

AM

Abbey M.

Financial Specialist

> "What I dislike about FreshBooks is the limitation in terms of invoice template customization. "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025)

AK

Andros K.

Account Manager

> "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and competitive..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

EMA

EVA M. A.

Member

> "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563)

BK

Blerta K.

Language Instructor

> "With FreshBooks, I can now genuinely keep track of that whole process without fear of it."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7137258)

MS

Mohammed S.

Owner

> "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). "

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859)

CS

Christina S.

Area Director of Sales

> "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145)

RR

Robyn R.

Owner

> "It is a little costly for a small business"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413)

MSR

Md Sazedur R.

CEO

> "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827)

VR

Verified Reviewer

Principal

> "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted trial..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024)

Bridget W.

Marketing Consultant

> "It also allows you to send professional quotes."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343)

TE

Timothy E.

Owner

> "Bank feeds are not your friend."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272)

Adelia D M.

Senior Field Service Engineer

> "It has high-end security tools that ensure total safety of our sensitive financial data."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

IS

Ilya S.

ceo

> "In my experience, this platform is a woefully inadequate solution, only suitable for the tiniest of businesses that exclusively offer services."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4979855)

LW

Lars W.

Sales and Strategic Partnership VP

> "It has very powerful data security functions that keeps our financial data very safe and confidential."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6450552)

VR

Verified Reviewer

CEO

> "The fact that FreshBooks charges extra to incorporate credit card charging for repetitive invoicing"

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4890520)

JO

John O.

Finance Officer

> "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815)

VR

Verified Reviewer

Podcast Manager

> "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749)

AK

Andros K.

Account Manager

> "I especially appreciate the automated payment reminders and the ability to accept online payments easily."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145)

SM

Sean M.

Marketing and operations coordinator

> "Customer support is horrible."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391)

JM

Joao M.

Spinning Instructor

> "It also makes it so easy to generate customized invoices to collect monthly payments from our clients."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739)

BA

Bryan A.

CEO

> "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks provides..."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540)

Adelia D M.

Senior Field Service Engineer

> "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501)

GM

Gauravi M.

Learning Designer

> "Pricing structure can become expensive eventually for our team as the number of users in a team grows."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4963169)

EJ

Eric J.

Consultant

> "I liked how easy it was to send proposals, convert them to estimates or invoices, and schedule payments."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738)

VR

Verified Reviewer

Accounting

> "The software makes extensive use of manual data entering, which could result in errors."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4874773)

PJ

Pius J.

Accountant

> "As an Accountant, I am able to relish a lot with FreshBooks, mainly creating and sending invoices."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6549943)

TM

Tina M.

Marketing Executive

> "It doesn't have advanced features like adding the teams and getting extensive reports."

[See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6115197)

[View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/)

## User interface

4.30 (2,249)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

4.48 (4,515)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting Integration

150

Important

Activity Dashboard

120

Important

SAP Concur

Top features

29/42

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Billable & Non-Billable Hours
-   Budgeting/Forecasting
-   Categorization/Grouping
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Electronic Payments
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Invoice Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Multi-Currency
-   Optical Character Recognition
-   Policy Management
-   Real-Time Notifications
-   Real-Time Updates
-   Receipt Management
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Secure Data Storage
-   Single Sign On
-   Spend Control
-   Third-Party Integrations
-   Timesheet Management
-   Workflow Management

[See all features](https://www.capterra.com/p/380/Concur-Expense/#features)

FreshBooks

19/42

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   API
-   Approval Process Control
-   Audit Trail
-   Automated Receipt Matching
-   Billable & Non-Billable Hours
-   Budgeting/Forecasting
-   Categorization/Grouping
-   Compliance Management
-   Corporate Card
-   Credit Card Management
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Duplicate Detection
-   Electronic Payments
-   Expense Claims
-   Expense Tracking
-   Financial Analysis
-   Generative AI
-   Invoice Management
-   Mileage Tracking
-   Mobile Access
-   Mobile Receipt Upload
-   Multi-Currency
-   Optical Character Recognition
-   Policy Management
-   Real-Time Notifications
-   Real-Time Updates
-   Receipt Management
-   Reimbursement Management
-   Reminders
-   Reporting & Statistics
-   Secure Data Storage
-   Single Sign On
-   Spend Control
-   Third-Party Integrations
-   Timesheet Management
-   Workflow Management

[See all features](https://www.capterra.com/p/142390/FreshBooks/#features)

### Recognition

SAP Concur is recognized as a top-rated tool in 5 Capterra Shortlist reports

FreshBooks is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

SAP Concur

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

FreshBooks

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SAP Concur

-   By SAP
-   Located in Germany
-   Founded in 1999

FreshBooks

-   By FreshBooks
-   Located in Canada
-   Founded in 2004

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4.4

[View full comparison](https://www.capterra.com/compare/380-120109/Concur-Expense-vs-Xero)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,515)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,639)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/)

$21/month

Price

$2210/year

4.3

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/142390-174984/FreshBooks-vs-QuickBooks-Enterprise)

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,249)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

vs

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.44 (1,043)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/)

$7/month

Price

$235/month

4.2

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/380-189398/Concur-Expense-vs-QuickBooks-Online)

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,515)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$21/month

Price

$39/month

4.3

Features

4.3

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks)