--- title: "Compare SAP Concur vs FreshBooks 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare SAP Concur and FreshBooks based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/380-142390/Concur-Expense-vs-FreshBooks" page_type: "comparison" language: "en" --- # SAP Concur vs FreshBooks Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SAP ConcurFreshBooks2/4 selected [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) [## SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price $7.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment Based on [2,261 reviews](#user-reviews) Positive 1,943 Neutral 220 Negative 98 [## FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.5 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting Price $21.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [4,529 reviews](#user-reviews) Positive 4,166 Neutral 281 Negative 82 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 9,577 reviews from expense report software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Expense Tracking 4.6 Invoice Management 4.3 Expense Claims 4.6 Mobile Receipt Upload 4.6 Mobile Access 4.4 81%Fit High performer Feature ratings Expense Tracking 4.5 Invoice Management 4.6 Expense Claims 4.4 Mobile Receipt Upload 4.5 Mobile Access 4.5 User satisfaction User satisfaction 4.3 User reviews[2,261](https://www.capterra.com/p/380/Concur-Expense/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.1 User satisfaction 4.5 User reviews[4,529](https://www.capterra.com/p/142390/FreshBooks/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $7Usage Based, Per Month - Free version - Free trial Price starts from $21Flat Rate, Per Month - Free version - Free trial Best for Best for SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. Best for FreshBooks is cloud based accounting designed to help small businesses in information technology, legal, creative, marketing and construction, among other sectors. ## User reviews Pros & cons BB Brendan B. Operations Lead > "My main expenses revolve around engagement lunches and it allows me to connect delivery apps directly to Concur for quick access to..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7162855) VR Verified Reviewer Marketing Operations Manager > "Certain workflows required multiple clicks to complete simple tasks, and navigating between travel, expense, and reporting functions was..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329) VR Verified Reviewer Marketing Operations Manager > "SAP Concur is a solid expense and travel management platform that streamlines financial processes, but its dated interface and occasional..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329) VR Verified Reviewer President > "The online travel booking features are slow, do not provide the same discounts, and have added travel fees." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7126371) VR Verified Reviewer Curriculum Designer and Trainer II > "Overall SAP concur is a great tool to keep track of expenses and how to organize those expenses into which reports and the ability to..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672) VR Verified Reviewer Marketing Operations Manager > "One of the biggest drawbacks of SAP Concur was that the user interface could feel outdated and unintuitive, especially for infrequent..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329) RP Ryan P. Finance Operations Manager > "Being able to snap a picture of receipts and attach them directly makes tracking what we've spent much easier for the team." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471) Jeremy H. Dispatch Coordinator > "Can be overwhelming over time with how many transactions interact with each other when you are needing to change something" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7149761) VR Verified Reviewer Retail Sales Manager > "I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078983) RP Ryan P. Finance Operations Manager > "Also, the initial setup for custom expense policies felt a bit fiddly to get just right." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471) HL Hunter L. Executive Assistant > "The configuration of my company's travel rules helped me always stay within budget, manage an entire team, and use their individual..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207) Orlando E. G. Advisor > "Some issues with getting detailed information on the card charges to make sure they match up with the correct Receipts I have in hand." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680) VR Verified Reviewer Curriculum Designer and Trainer II > "What I like most about SAP concur is that it keeps all my expenses in one place and identifies expenses that is tied into my e-mail." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672) Blake A. IT Technician > "Support documentation exists but finding answers to specific questions usually takes longer than it should." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7157795) VR Verified Reviewer Account Manager > "The auto expense feature is really useful, it loads expenses from your company card in automatically and you just add the receipts." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710) AR Arti R. Software engineer > "SAP Concur can feel clunky and outdated, especially the interface." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7138961) VR Verified Reviewer President > "Ease of expense reporting, uploading receipts, approving multiple expense reports and the warning system for errors." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7126371) Jacquelyn V. Community Resource Coordinator II > "Also, the travel booking experience is sometimes slower than consumer travel sites." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336) RP Ryan P. Finance Operations Manager > "It's a robust tool that has become indispensable for managing our business travel and personal travel expenses." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471) BB Bonnie B. Digital Systems Manager > "The UI is not as streamlined as cc expenses are." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7173957) UC Urgan C. Associate > "You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628) Martin L. Sales Director > "I didn't dislike anything about Concur however sometimes the 'app' managers configure it improperly so that there are limited expense..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934) Martin L. Sales Director > "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934) Jeremiah L. G. Chief Operating Officer > "They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432) DL Dave L. Senior Consultant > "What I like most about Concur is it gives me a way to enter in my company expenses, keep track of them, and give me notifications every..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157) CR Cindy R. IT Admin > "I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171) MC Michael C. Sr. Director Professional Services > "The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892) VR Verified Reviewer Project Manager > "There are times that SAP Concur has a lag in slowness to it." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7121002) AK Ashfak K. Senior executive > "its automation of expense reporting helps reduce manual entry, minimizes errors, and can lead to more efficient reimbursement processes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567406) David K. Territory Manager > "There are many problems matching up receipts with expenses." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7154565) RS Rachel S. Treasurer > "I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6516764) VR Verified Reviewer Account Manager > "Can be a little buggy and clunky sometimes with long page refreshes when making changes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710) FM Faisal M. Payroll > "It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458) CN Chris N. HR Manager > "Initially it could seem a bit overwhelming as the home screen has a lot of options to choose from...seems a bit busy looking." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7064955) MB Matt B. Senior Software Engineer at JEOL USA > "It’s handy for keeping all expenses in one place and automating some tasks, which saves me time often." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7178421) David K. Territory Manager > "Not being able to talk with someone to help solve use problems." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7154565) Jacquelyn V. Community Resource Coordinator II > "Customer support was helpful when needed, and the mobile app made managing expenses during travel much more convenient." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336) Thomas C. civil engineer > "Sometimes the scanning of invoices can be a little slow and it does not allow the image to load correctly" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6625279) Orlando E. G. Advisor > "Good Program for submitting proposed travel/trip costs, and my department is good about reviewing expense report reconciliation requests." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680) Jeremiah L. G. Chief Operating Officer > "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432) VR Verified Reviewer Admin > "SAP Concur makes managing expenses, travel, and reimbursements much easier and more organized." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147540) BB Brendan B. Operations Lead > "Sometimes receipts can be tricky to upload manually." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7162855) AS Adeniran S. Associate Traveling Secretary > "SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6597728) JS Joshua S. Senior Learning Facilitator > "There seemed to be an issue at times where the pictures of some receipts would just disappear and I would have to double check they were..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6808645) NN Nabil N. IT Manager > "Approval workflows are easy to configure and the integration with our finance processes reduced a lot of back and forth." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7130343) Margaret R. Professor > "My University and the bureaucracy of SAP Concur acts like my time is free, when ultimately they are stealing from themselves and not using..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849) JH Jamie H. Quality and Reliability Specialist > "There is an app that can be used on your phone that makes expense reports easier to manage." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7142309) IW Isla W. Operations Manager > "We're still using it, but it's kind of annoying when it crashes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536) GT Gary T. Solutions Architect > "SAP Concur makes expense reporting fast with its intuitive interface, automation, and seamless integration with finance systems." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332) EV Emily V. EA > "The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293) MC Michael C. Sr. Director Professional Services > "From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892) Margaret R. Professor > "I have a grant and should not be doing support staff work like this -- having faculty deal with the clunky system and people who refuse to..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849) IW Isla W. Operations Manager > "Overall, my experience with SAP Concur has been quite positive, with the platform's intuitive interface and robust features making it a..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536) GT Gary T. Solutions Architect > "SAP Concur can feel overly complex at times, with occasional glitches and confusions for new users or submitters." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332) MT Mallory T. Executive sous chef > "I have had to use excel sheets, other websites and paper to do expenses and it was always so time consuming, SAP really saves time and..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7096293) SR Shannon R. CFO > "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) AR Anitha R. Senior Technical Specialist > "This helps prevent many errors and ensures better compliance, which is essential in the financial sector." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7092917) JG Joel G. Director of Operations > "Also, moving expenses to other reports isn’t as easy as it is on the desktop." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7099910) CR Cindy R. IT Admin > "I loved the fact that you can save receipts inside of the application, You can later look for them amongst the saved files and pull what..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171) MS Matthew S. Director of Product Development > "Delayed payment, sometimes taking up to a week to hit my bank account including the verification process." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6840592) Jacquelyn V. Community Resource Coordinator II > "It also delivers good value for money by reducing manual work and improving compliance." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336) ZH Zachary H. EHS Manager > "This last update changed things up a bit and threw me for a loop finding everything again, but that usually happens when things update." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6786179) VM VINCE M. Director of Maintenance > "SAP Concur is a great tool for our company and make the expense process easier." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7124684) VR Verified Reviewer Data Analyst > "Automations don’t always work seamlessly across every system integration" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979) Matthew P. Founder > "The SAP Concur travel booking functionality is also quite useful, and I appreciate booking all of my travel options on one website." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6754629) SR Shannon R. CFO > "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) HL Hunter L. Executive Assistant > "As an executive assistant for 6 professionals that traveled to client sites often, SAP Concur was a lifesaver for travel booking." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207) CJ Caleb J. Internal Audit Associate > "Sometimes there is a lag in looking for certain reports but this boils down to information that is being loaded." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567846) Mark M. Global Finance Shared Services Manager > "Importing invoices either via app or scans is very simple and easy to use. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7156873) UC Urgan C. Associate > "SAP Concur's interface to be cluttered or not as intuitive as other expense management tools." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628) Jordan M. HR Generalist > "I enjoy the pre-populated items and navigation system that makes submitting reports a breeze." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7016717) JI Joy I. Administrative Coordinator > "Mobile application on Android system lack some features available on cloud apps." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790) EV Emily V. EA > "It also has a mobile app support where you can easily upload receipts and submit expenses." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293) BH Brian H. Environmental Compliance Engineer > "Daily expenses repeat and create flags." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7018783) IP Issac P. Senior Engineer > "Very easy to create a business travel expense for approval and dedicated emails are sent at every stage of approval process which ensures..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013) GG Gary G. Director of Corporate Devlopment > "Unintuitive navigation, easy to lose work, exception thresholds requiring use explanations too obtrusive/rigid, pdf formatting required..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425793) BB Brandon B. Senior Manager of IT Infrastructure > "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782) FM Faisal M. Payroll > "Interface feels outdated and not always intuitive" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458) IP Issac P. Senior Engineer > "The process of creating expense reports is very easy and the support of mobile app makes it more helpful as all expenses, bills etc" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013) TC Torey C. Junior Golf Tournament Manager > "It is very difficult to search for coding items. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7058326) IW Isla W. Operations Manager > "Overall, my experience with SAP Concur has been quite positive, with the platform's intuitive interface and robust features making it a..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536) VR Verified Reviewer Marketing Operations Manager > "One of the biggest drawbacks of SAP Concur was that the user interface could feel outdated and unintuitive, especially for infrequent..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329) VR Verified Reviewer Global Account Director > "Menu/interface is streamlined and graphically pleasing." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6645907) AR Arti R. Software engineer > "SAP Concur can feel clunky and outdated, especially the interface." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7138961) ES Evan S. Sales Director > "I have used it at four different companies as early as 2011 and I love how it has become more intuitive. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6573725) FM Faisal M. Payroll > "Interface feels outdated and not always intuitive" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458) CB Carly B. Business Consulting > "The platform is super efficient, intuitive, and designed to be really user-friendly." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6657532) Jim C. Lead application support analyst > "Some steps are not very intuitive." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7053350) BB Brandon B. Senior Manager of IT Infrastructure > "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782) SR Shannon R. CFO > "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) RT Ryan T. Senior Sales Engineer > "I like how easy SAP Concur integrates into my everyday life. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6338075) VR Verified Reviewer Data Analyst > "Automations don’t always work seamlessly across every system integration" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979) ER Elizabeth R. Assoc Events Coordinator > "Integrations process went well and did not take too much time" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___3811435) SR Shannon R. CFO > "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) VR Verified Reviewer senior software engineer > "It has good integrations like uber, etc." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___2923807) VR Verified Reviewer Instructional Designer and Training Specialist > "I also don't like that it is a little difficult to tell which rooms won't give points." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6853719) VR Verified Reviewer Business Development > "Very solid platform that helps our team stay focused and productive!" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7052781) FR Felix R. CEO, CMO and Co-Founder > "This is the biggest challenge I have experienced." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6603070) VR Verified Reviewer Business Development > "Forward thinking, functional, intuitive, integrated, efficient, effective and responsive." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7052781) EK Eranda K. Tax Accountant > "The website is not the easiest to follow." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6055668) BS Brett S. Technical Writer and Trainer > "All levels of management generally seem to find it easy to use." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054783) VR Verified Reviewer Regional Manager > "It is so poor, if I leave my company this app would be a major part of that decision" [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___5024298) Orlando E. G. Advisor > "Very easy to use and look up information. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680) Blake A. IT Technician > "Support documentation exists but finding answers to specific questions usually takes longer than it should." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7157795) Martin L. Sales Director > "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934) Jeremiah L. G. Chief Operating Officer > "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432) TH Tammy H. Accounting Clerk > "I've used Concur for years and I think it's the best system out right now and the customer service is awesome." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7089132) EV Emily V. EA > "The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293) IJ Ignacio J. Finance Manager > "Great, it is a 100/100 app, I can only imagine it improving with more automation between recurrent suppliers and Concur" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6753595) RM Raymond M. EVP Global Sales > "There is not customer service or technical support." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___4768142) [View Reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/) JM Jawad M. Operation Clerk > "The collaboration features in FreshBooks help me and my teammates to unite and work together collaboratively managing our finances from..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7161324) HL Hikmet L. Medical Assistance Specialist > "Occasionally the version has been changed to add or remove some important features without notice, and occasionally the mobile app fails to..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7087535) JJ Jessica J. Social Worker > "Its automation capabilities, particularly in areas like accounts payable, creating invoices, sending reminders, and reporting, significantly..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7156247) VR Verified Reviewer owner > "I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) SA Suman A. Owner,Bookkeeper,TAx Preparer > "It handles invoicing and expense management with ease, making it ideal for freelancers and small business owners who want simplicity without..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) Jerry L. CEO > "The workflows for accounting reports can feel a bit restricted at times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790) PO Paul O. Software Engineer > "It includes a time tracking system for services, and online payments are integrated to make collecting payments easier." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804) PC Patty C. ADM > "The only glitch is realizing any fees that are charge when making an on-line payment." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478) LS Leslie S. Co-Owner > "I love the hourly time tracking tool for creatives or anyone doing hourly service based work, I also appreciate the robust reporting tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7113513) Jerry L. CEO > "I've had a few issues with utilizing the reporting metrics." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7127790) Sarthak B. Software Developer > "Customer support is responsive, and although there are some limitations in advanced features, it works well for small businesses and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7126967) EJ Eric J. Consultant > "A monthly fee in addition to a high credit card processing fee is a lot to stomach unless you need a lot of the ancillary features that..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6824738) JM Jaime M. Outside Sales > "FreshBooks has been a key product in our business helping us to manage our finances from sending our invoices for collecting payments to..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6843358) MF Megan F. Owner > "I dont like that with credit card payments, I cant break them down individually and record all the transactions that make up that monthly..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6835526) Bridget W. Marketing Consultant > "Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) PL Phillip L. Director of Marketing > "The easiest way to generate invoice for billable hours is through the time tracker which is annoying." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6560551) FN Faith N. Head of Accounts > "The platform's navigation is straightforward, with clearly labeled menus and intuitive workflows that guide users through tasks such as..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6568895) MHE Michael Herbert E. Furniture Salesperson > "the reporting features are a bit limited, so it might not have all the insights you need if you are looking for something more detailed" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6686082) AA Amir A. Administrative > "FreshBooks offers an intuitive interface, robust invoicing capabilities, and seamless time-tracking features, making it ideal for freelancers..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6570951) PO Paul O. Software Engineer > "It can become expensive with additional options." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7172804) SM Stephen M. Managing Director > "Additionally it integrates with payment gateways such as PayPal which allow us to accept credit card payments directly within the FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) VR Verified Reviewer Senior Software Development Engineer > "It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6289387) Jessica M. BCBA > "I liked that it generated yearly forms for my earnings and showed me what I earned month to month." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7154016) ZZ Zandalee Z. Senior Analyst Programmer > "FreshBooks Invoicing App on my iOS has limited features compared to cloud apps." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6493051) CC Crystal C. Boss > "It’s intuitive user interface, first rate customer service, and extensive accounting capabilities designed specifically for freelancers and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6504643) DG Derek G. Owner > "I found the inventory management features a bit limited for large-usage" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6764036) SM Stephen M. Managing Director > "It has also provided us with an affordable and flexible solution that has streamlined regular billing, improved cash flow and simplified..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6511740) Patricia P. Owner > "I have demanded a full refund of my money and 60 days to extract all data off their site. If my business is to survive, I need to hire an..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6073831) Zulma Q. Corporate Credit Risk Analyst > "Through the software, I can design visually pleasing credit risk reports in which complicated data can be communicated effectively across..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531494) SM Sean M. Marketing and operations coordinator > "I wouldn't recommend for small businesses that don't have their data in multiple places" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) Tony J. CEO > "Value for money, this SAAS is a good way for businesses to have a good CRM and to organize the daily operations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7187719) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) AK Alexander K. Counsellor > "FreshBooks helps me save a lot of time every day and allows me to do my bookkeeping much more efficiently than I had been previously. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6527459) SM Sean M. Marketing and operations coordinator > "They shut my account down and didn't explain why and started ignoring my emails." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7005391) SA Suman A. Owner,Bookkeeper,TAx Preparer > "FreshBooks makes accounting feel effortless with its clean interface and straightforward navigation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) VR Verified Reviewer Executive Director > "Was not robust enough for my business accounting." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6584529) Rachid K. Sales executive > "Freshbooks is a software that it helps to make the best accounting software designed for freelancers and small business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6548321) AM Abbey M. Financial Specialist > "What I dislike about FreshBooks is the limitation in terms of invoice template customization. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6083025) JS Jack S. Finance Director > "It works well for keeping a clear overview of financial flows." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119735) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) DB Dylan B. Controller > "It does a great job in capturing the basics of what you need to run your business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583) TE Timothy E. Owner > "The weirdest thing is an accounting program that wont show you a bank register. How can you SEE what is going on without a register." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6433272) ML Matt L. Owner > "The mobile app is also well-designed, allowing me to manage invoices and expenses on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) MS Mohammed S. Owner > "Only downsides I have is that for the price I am paying, 50 active clients is not enough (I keep having to archive clients). " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) AP Aimee P. Owner > "I loved the ease of use and the price was awesome.nevwr had connection issues or issues with it missing or duplicating bank transaction." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7143257) RR Robyn R. Owner > "It is a little costly for a small business" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) AK Andros K. Account Manager > "FreshBooks is a great solution for small businesses seeking easy invoicing and expense management, though more advanced features and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) VR Verified Reviewer Principal > "My rep hasn’t responded to me in 2 weeks, despite their own encouragement that I reduce my subscription level at the end of my discounted..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___6107024) BK Blerta K. Language Instructor > "With FreshBooks, I can now genuinely keep track of that whole process without fear of it." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7137258) VR Verified Reviewer Podcast Manager > "So if you’re looking to have lots of clients or very detailed accounting reports, it may not be the right choice for you." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6014749) CS Christina S. Area Director of Sales > "FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6629145) SH Samir H. Insurance Claims Specialist > "The feature to track billing sometimes lags and is slow and definitely needs improvement." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6335269) Adelia D M. Senior Field Service Engineer > "It has high-end security tools that ensure total safety of our sensitive financial data." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) BA Bryan A. CEO > "Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform. While FreshBooks..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4662540) Bridget W. Marketing Consultant > "Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6821343) RL Ronald L. Owner > "The worst issue has been since day one, they cannot seem to permanently fix issues importing my bank account." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6406423) JO John O. Finance Officer > "Invoicing, billing and general ledger are some of the tools which I like most on FreshBooks." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6662815) TM Tina M. Marketing Executive > "It doesn't have advanced features like adding the teams and getting extensive reports." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6115197) AK Andros K. Account Manager > "I especially appreciate the automated payment reminders and the ability to accept online payments easily." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6586145) NI Naquentta I. Medical biochemistry and molecular biology > "The free trial doesn't have most of the basic features needed to write a financial report" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6016450) KB Khaoula B. Accounts Manager > "It also supports mobile apps where one can manage billing on the go." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) IK Ibrahim K. Grants Writer > "I slightly dislike that FreshBooks has unlimited features on mobile app compared to cloud solution." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6440675) Adelia D M. Senior Field Service Engineer > "FreshBooks swift integration and compatibility with our other project management products makes budgeting for our projects very easy." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) DS David S. CEO > "It fails at critical billing stages, making it hard to get paid online." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___5076605) PJ Pius J. Accountant > "As an Accountant, I am able to relish a lot with FreshBooks, mainly creating and sending invoices." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6549943) JA Joana A. Disc jockey > "It's relatively expensive compared to some other accounting software options, especially for businesses with multiple users or complex needs." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6352778) Adelia D M. Senior Field Service Engineer > "It has been easy for us to determine our expenses with FreshBooks thanks to the Expenses tracking feature." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6634501) AM Amit M. Director > "The feature which I like the least is this software does not create quarterly tax estimates which are required in accounting, customer..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4115918) VR Verified Reviewer consultant > "The streamlined invoicing and expense tracking features were lifesavers, freeing up time and helping me keep my finances organized. Plus,..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6268371) VR Verified Reviewer Salesman > "For instance, the dashboard and reporting features are not as customizable as I would like them to be. While I can view certain metrics and..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4685021) Kimani W. Financial Analyst > "I like it's incredible ability to create our invoices through the cloud am able to track invoices paid, scheduling recurring invoices with..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5027395) OE Olusegun E. senior accountant > "It may lack advanced accounting features required by larger enterprises." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5069117) MS Mohammed S. Owner > "It integrates nicely with my existing technology stack, so when a client books a session using my booking tool, via zapier, an invoice is..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5035859) Sukesh H. Assistant Manager Compliance > "With large volumes of information it can be slow to loadNo option to customize interest/late fees per client or per invoiceEditing different..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4236020) Beth W N. Digital Creator > "FreshBooks makes invoicing such a simple task for us and we are able to send our clients very professional invoices to keep them on the know..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631) NE Noel E. Computer Specialist > "Limited features: Some users have reported that FreshBooks lacks some of the advanced accounting features found in more comprehensive..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4777893) JM Joao M. Spinning Instructor > "It allows us to track our cash flow which allows us to get useful financial insights that we need to maintain a healthy financial situation." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6477739) PE Princess E. Customer adviser > "the price is high , expensive, limited inventory management, project management limitations" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6408138) Beth W N. Digital Creator > "We use the financial reporting tool to run financial reports, and were are able to understand our financial health, this has helped us make..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___5078631) Géovanny N. graphic designer > "FreshBooks has limitations in features for large businesses, an unintuitive interface for some users, and additional costs for accessing..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4564191) PC Patty C. ADM > "It is very user friendly, precise and convenient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7150478) OE Oktay E. Data Analyst > "No matter how useful the interface is, sometimes the theme can be tiring." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4061019) RM Ryan M. Owner > "Freshbooks has a modern user interface and cheap." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6554909) RW Randal W. Managing Partner > "We are sad to say, the problems by far outweighs the pretty interface, and we find ourselves forced to use something functional." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___3173813) RW Ray W. Consultant > "Really simple to use interface." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7042696) Alfred O. Content Writer/Copywriter > "Their new interface is slow." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___3294309) JF Joe F. Associate Professor of Law > "Using FreshBooks is easy thanks to the intuitive user interface." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6616779) SH Steve H. General Manager > "For me anyways, it is no longer "user friendly"." [See full review](https://www.capterra.com/p/142390/FreshBooks/#GetApp___2542201) VR Verified Reviewer owner > "I like the ease of use and integration with gusto. " [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7119285) CR Claire R. Filmmaker > "It was hard to integrate with other platforms we use for our business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6029565) KB Khaoula B. Accounts Manager > "Secondly, FreshBooks integrates well with Other tools making the tool more efficient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6862823) PJ Priyanshu J. Manager > "It integrates with a limited number of other platforms, which can limit its usefulness for businesses that use multiple tools." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4566945) MSR Md Sazedur R. CEO > "The platform is user-friendly and offers integrations with other tools, making it easy to manage various aspects of a business from one place." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6476827) FU Figue U. Freelance > "it has limited integration capabilities with other software programs, which can make it challenging to use in conjunction with other business..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4666601) VR Verified Reviewer Operations manager > "Integration with numerous apps enhances its functionality, making accounting straightforward and efficient." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6360186) VB Vivak B. Music Producer > "It has a pretty steep learning curve and the layout doesn't make it any easier." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4394019) DB Dylan B. Controller > "It does a great job in capturing the basics of what you need to run your business." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7132583) OJ Ogundimu J. graphics designer > "it is not beginner friendly especially for those with no experience at all" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4393390) JM Joann M. COO CFO > "It was so easy to use." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7065984) CK Cansu K. Senior Finance Manager > "It's not very intuitive." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4080351) JM Jennifer M. Event specialist > "I like this it was easy to be into a finish" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6540001) JZ Jeffrey Z. Owner > "The system is too simple." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4060417) RR Robyn R. Owner > "It is an easy to use software that was easily implemented" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6531413) ML Matt L. Owner > "Additionally, I’ve experienced minor delays in customer support response times." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6589002) SA Suman A. Owner,Bookkeeper,TAx Preparer > "Customer support is quick and friendly." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7163532) EMA EVA M. A. Member > "It hindered rather than helped my business operations, causing unnecessary stress and frustration. Despite my efforts to make it work, the..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6262563) Mark L. D. CEO > "Excellent overall experience especially ease of use and excellent customer service experience as well." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___7035976) AW Arianna W. Principal > "Some features need fixing, customer service not very responsive or satisfactory" [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6037481) BV Bongekile V. Teacher > "It is very easy to use and it has a standby customer service." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___6591343) IZ Idris Z. Content writer > "Limited international support: Freshbooks is primarily designed for businesses based in the United States, Canada, and the UK, so businesses..." [See full review](https://www.capterra.com/p/142390/FreshBooks/#Capterra___4589043) [View Reviews](https://www.capterra.com/p/142390/FreshBooks/reviews/) ## User interface 4.30 (2,261) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) 4.48 (4,529) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting Integration 150 Important Activity Dashboard 120 Important SAP Concur Top features 21/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Advanced Integrations - AI Copilot - API - Approval Process Control - Audit Trail - Automated Receipt Matching - Autonomous Task Execution - Bank / Credit Card Integration - Billable & Non-Billable Hours - Biometric Recognition - Booking Management - Budgeting/Forecasting - Business Tool Integration - Calendar Management - Categorization/Grouping - Complex Approval Workflow - Compliance Management - Corporate Card - Credit Card Management - Cross-system Integration - Customizable Fields - Customizable Templates - Data Import/Export - Duplicate Detection - Ease of Booking - Ease of Creating Expense Reports - Electronic Payments - Embedded AI / Machine Learning - Employee Management - Employee Reimbursement - Expense Claims - Expense Tracking - Financial Analysis - Generative AI - Image-to-Text - Internationalization - Invoice Creation and Delivery - Invoice Management - Itinerary Management - Mileage Tracking - Mobile Access - Mobile Receipt Upload - Mobile User Support - Multi-Currency - Offline - Online Booking - Optical Character Recognition [See all features](https://www.capterra.com/p/380/Concur-Expense/#features) FreshBooks 14/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Advanced Integrations - AI Copilot - API - Approval Process Control - Audit Trail - Automated Receipt Matching - Autonomous Task Execution - Bank / Credit Card Integration - Billable & Non-Billable Hours - Biometric Recognition - Booking Management - Budgeting/Forecasting - Business Tool Integration - Calendar Management - Categorization/Grouping - Complex Approval Workflow - Compliance Management - Corporate Card - Credit Card Management - Cross-system Integration - Customizable Fields - Customizable Templates - Data Import/Export - Duplicate Detection - Ease of Booking - Ease of Creating Expense Reports - Electronic Payments - Embedded AI / Machine Learning - Employee Management - Employee Reimbursement - Expense Claims - Expense Tracking - Financial Analysis - Generative AI - Image-to-Text - Internationalization - Invoice Creation and Delivery - Invoice Management - Itinerary Management - Mileage Tracking - Mobile Access - Mobile Receipt Upload - Mobile User Support - Multi-Currency - Offline - Online Booking - Optical Character Recognition [See all features](https://www.capterra.com/p/142390/FreshBooks/#features) ### Recognition SAP Concur is recognized as a top-rated tool in 4 Capterra Shortlist reports FreshBooks is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support SAP Concur Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos FreshBooks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SAP Concur - By SAP Concur - Located in United States - Founded in 1993 FreshBooks - By FreshBooks - Located in Canada - Founded in 2004 ## Popular Comparisons [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/) $7/month Price $5/month 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/380-97594/Concur-Expense-vs-Expensify) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $21/month Price $38/month 4.3 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/142390-190778/FreshBooks-vs-QuickBooks-Online) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $7/month Price $38/month 4.2 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/380-190778/Concur-Expense-vs-QuickBooks-Online) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [PayPal](https://www.capterra.com/p/207944/PayPal/)[4.65 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) $21/month Price $0.29 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142390-207944/FreshBooks-vs-PayPal) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [webexpenses](https://www.capterra.com/p/140646/webexpenses/)[4.52 (1,105)](https://www.capterra.com/p/140646/webexpenses/reviews/) $7/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/380-140646/Concur-Expense-vs-webexpenses) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Abby](https://www.capterra.com/p/268623/Abby/)[4.75 (604)](https://www.capterra.com/p/268623/Abby/reviews/) $21/month Price €0.01/month 4.3 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142390-268623/FreshBooks-vs-Abby) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[4.62 (1,227)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) $7/month Price $3/month 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/380-142384/Concur-Expense-vs-Zoho-Expense) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) $21/month Price $25/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/120109-142390/Xero-vs-FreshBooks) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [Xero](https://www.capterra.com/p/120109/Xero/)[4.40 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) $7/month Price $25/month 4.2 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/380-120109/Concur-Expense-vs-Xero) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) $21/month Price $39/month 4.3 Features 4.4 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-142390/Jobber-vs-FreshBooks) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,050)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) $7/month Price $235/month 4.2 Features 4.4 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/380-189398/Concur-Expense-vs-QuickBooks-Online) [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[4.48 (4,529)](https://www.capterra.com/p/142390/FreshBooks/reviews/) vs [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[4.51 (20,684)](https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews/) $21/month Price $2210/year 4.3 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/142390-174984/FreshBooks-vs-QuickBooks-Enterprise)