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Our customers range from small businesses to the Fortune 500. We have the spend management solutions you need today, and can grow with your business tomorrow and beyond.
Our customers range from small to large enterprises in any activity sector. Captio is scalable and customizable according to your business needs.
It is well organized and it does a great job tracking and reporting expenses. Their customer support has been competent and responsive when I have needed their help.
Dislike that when there is a problem, no one at Concur seems to know how to help or how to fix a problem. I am the administrator on the account and when I call I am told that "I don't have access.
Concur is a solid choice for expense reporting and approval. Only once did I have an issue with my account, and the customer support was highly responsive and resolved my issue quickly.
I've encountered numerous problems when using this software, but I am not sure if it is a Concur problem or if it is based on filters my company might have imposed.
Ease of use after a while of getting used to it. Once a user becomes proficient, it is a great tool, with excellent functionality.
Can be difficult to fix some errors in a process, other than starting that process over completely.
I like the ease of the program. I use the personal mileage weekly, and it is very nice to have the Concur map integrated into the system.
We were told that our cards would sync up, but they didn't and the customer service was bad. We really didn't even get to use the software as we never got through the whole onboarding phase.
I absolutely recommend this app. You save the manual work and you can spend more time on more important matters.
Now we just take a shot of the receipt and forget about it. It doesn't get any easier than this.
It has very important features like taking picture of the tickets from your traveling expenses for example and sometimes the recognition of the data (like cost of a ticket and date) is pretty good.
Due to my job, I use to attend meetings and events but I have to pay in advance with my own money my travel expenses, as taxi rides or meals.
After you have taking pictures of your tickets it's easy to modify the details.
The UI is not intuitive for both the admin and the users. And the tool is painfully slow.
It does is job, not well but it do. The best feature is the auto receipt reader, that allow the users to scan invoices ecc to ask for reimbourses.
Andrew: Hi, my name is Andrew. I'm an SEO manager. I would give Concur a four out of five. For more reviews like this, click below. Prior to using Concur, we were basically using Excel spreadsheets and just whatever means that every individual group deemed the best way to record expenses, which obviously was very inconsistent and created a lot of problems with accounting. The reasons we chose to go with Concur were pricing. It was not the cheapest, but it also wasn't the most expensive option out there. In addition, the features were excellent and it's well-known as a market leader in the industry. Getting started with Concur was incredibly easy. It operates in the cloud, for the most part. And so, once we had the account open and we were registered, basically all of the employees in the company registered for their own accounts and we were off and running. For any organization looking at Concur, I'd recommend they look at their internal accounting and whether it would integrate with Concur. Also, look at some of the other options out there, because Concur definitely is a great platform, but there are many others as well that may fit certain organizations better than others.
Prioritize real-user-identified key features according to your needs to find your best fit.
SAP Concur
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