# SAP Concur Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SAP Concur Software - reviews, pricing plans, popular comparisons to other Expense Report products and more. Source: https://www.capterra.com/compare/380-182554/Concur-Expense-vs-CenterCard --- # SAP Concur Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SAP Concur ## What is SAP Concur? SAP Concur Expense takes companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, vendor invoice, compliance and risk. Our global expertise, industry-leading innovation and dynamic ecosystem of diverse partners and applications unlock powerful insights that help businesses reduce complexity and see spending clearly, so they can manage it proactively. ## What is SAP Concur used for? [Expense Report](https://www.capterra.com/expense-report-software/)[Travel Management](https://www.capterra.com/travel-management-software/)[Spend Management](https://www.capterra.com/spend-management-software/) Recognitions Shortlist Overall rating Based on 2,249 user reviews Reviews sentiment Positive 86% Neutral 10% Negative 4% Pros & cons Comprehensive expense tracking tools Streamlined multi-level approvals Sluggish interface and delays Frequent errors and glitches Starting price $7 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Accounts Payable / 2026 - Expense Report / 2026 - Spend Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SAP Concur alternatives [4.3 (684)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [webexpenses](https://www.capterra.com/p/140646/webexpenses/) [4.5 (1,105)](https://www.capterra.com/p/140646/webexpenses/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140646/webexpenses/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,451)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [Expensify](https://www.capterra.com/p/97594/Expensify/) [4.5 (1,331)](https://www.capterra.com/p/97594/Expensify/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/97594/Expensify/) [View all alternatives](https://www.capterra.com/p/380/Concur-Expense/alternatives/) ## FAQs about SAP Concur Overview ### What problems does SAP Concur solve? SAP Concur solves slow, error-prone expense reporting by replacing paper receipts, spreadsheets, and manual reimbursements with mobile capture, automatic transaction imports, and policy-based approvals. Finance teams, traveling employees, managers, and accounts payable staff use it to speed reimbursement, enforce compliance, track spend visibility, and manage travel expenses in one workflow. Answer based on 1621 reviews Overview ### Which roles and teams benefit most from SAP Concur? SAP Concur benefits finance teams, executives, project and program managers, sales teams, and administrative staff who need tighter control over travel and expense workflows. Accountants and CFOs use it for reimbursement, policy compliance, and reporting, while managers, assistants, and field teams streamline booking, receipt capture, approvals, and spend visibility. Answer based on 2204 reviews Overview ### What company size and industries is SAP Concur built for? SAP Concur is built for enterprises first, with 46% of reviewers from enterprise companies, and it is most common in Computer Software at 8%. It also serves small businesses at 32% and midsize businesses at 22%, with additional adoption in Information Technology and Services at 6% and Hospital & Health Care at 4%. Answer based on 2249 reviews Features and Usability ### What are the key features of SAP Concur? SAP Concur includes core expense management tools like expense reports, receipt upload with image-based data capture, reimbursement tracking, and approval workflows. Differentiating features include mobile app access for submitting and approving claims, travel booking for flights, hotels, and cars, plus accounting integration, corporate card support, and audit trails. Answer based on 1425 reviews Pricing ### How much does it cost and what fees or limitations are included? SAP Concur starts at $7 per month for the usage-based Concur Expense plan, and a free trial is available. Reviewers say it can be small-business friendly, but many smaller companies found implementation, training, and configuration costly, with per-user or per-report pricing making costs rise as usage increases. Answer based on 152 reviews Integrations ### Which third-party tools and platforms does SAP Concur integrate with? SAP Concur integrates with Microsoft Excel, NetSuite, QuickBooks Online Advanced, Sage Intacct, Qlik Sense, HubSpot CRM, and Dynamics 365, with more than 30 integrations overall. Official catalog connections also include Microsoft 365, ADP Workforce Now, Oracle E-Business Suite, QuickBooks Desktop, and SAP Business One. Answer based on 134 reviews Getting Started and Support ### How easy is it to onboard and train a team on SAP Concur? SAP Concur offers live online sessions, webinars, videos, and documentation, which help teams get started. Everyday employees often learn basic expense tasks quickly, sometimes with little formal training, while admins and finance teams usually need more time for setup, configuration, and less-frequent workflows because the system has a noticeable learning curve. Answer based on 176 reviews Getting Started and Support ### What customer support options does SAP Concur offer, and how do users rate the experience? SAP Concur offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. User experience with support is mixed: some report quick, helpful responses and strong communication, while others describe slow case handling, long phone waits, limited guidance, and inconsistent follow-through on urgent or complex issues. Answer based on 221 reviews ## Who uses SAP Concur? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 256 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 256 reviews Administrative 25% Administrative 25% Sales & Business Development 16% Finance & Accounting 13% Engineering 10% Others 36% Top industries Based on 256 reviews Food & Beverages 25% Information Technology and Services 22% Hospital & Health Care 22% Consumer Goods 16% Other 15% ## Pros and Cons Comprehensive expense tracking tools 85% positive reviews out of 1002 Most reviewers describe expense management as efficient, with automated workflows, real-time tracking, and easy mobile submissions. Faisal M Payroll, 1,001 - 5,000 employees. "It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools." Sluggish interface and delays 81% negative reviews out of 158 Most reviewers report performance and speed issues, citing slow load times, laggy navigation, and an outdated user interface. Vishal D Analyst, 10,001+ employees. "The software sometimes takes a little too long to load or open any tabs, it also crashes a couple of times on heavy use." Streamlined multi-level approvals 84% positive reviews out of 139 Most reviewers indicate the approval process is straightforward, with automated notifications, audit trails, and easy routing. Nabil N IT Manager, 10,001+ employees. "Approval workflows are easy to configure and the integration with our finance processes reduced a lot of back and forth." Frequent errors and glitches 64% negative reviews out of 131 Some reviewers describe bugs and issues, including confusing error messages, crashes, and difficulties resolving problems without support. Gary T Solutions Architect, 10,001+ employees. "SAP Concur can feel overly complex at times, with occasional glitches and confusions for new users or submitters." Timely and reliable reimbursements 90% positive reviews out of 115 Most reviewers find reimbursement fast and organized, with prompt payments and clear status updates through mobile and web. Marie K Success Manager, 501 - 1,000 employees. "It makes it so that we can get reimbursed quickly, and I like that it has a mobile app option" High cost for small businesses 58% negative reviews out of 105 Some users report pricing as expensive, with additional fees and limited affordability for smaller organizations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Expense Tracking 4.6 (670) 75.97% of 670 reviewers that rated this feature as important or highly important With this capability, you can categorize, monitor, and report expenses efficiently, including automatic imports from apps like Lyft and Uber. Reviewers appreciate easy tracking, approval workflows, and robust reporting, though some mention the interface could be more intuitive. Receipt Management 4.5 (452) 72.35% of 452 reviewers that rated this feature as important or highly important SAP Concur offers simple ways to capture, upload, and organize receipts, eliminating paper clutter. Reviewers appreciate uploading via mobile or web, receipt matching, and storage, though some mention the interface feels dated or image quality can be an issue. Mobile Receipt Upload 4.6 (344) 71.51% of 344 reviewers that rated this feature as important or highly important This aspect lets you snap and upload receipts instantly from your phone, making expense reporting more convenient. Users think it saves time and reduces lost receipts, but some report upload glitches and limitations with image size or batch uploads. Mobile Access 4.4 (280) 71.79% of 280 reviewers that rated this feature as important or highly important You benefit from managing expenses, uploading receipts, and submitting reports on the go. Reviewers indicate the mobile app is convenient and easy for frequent travelers, though some say it lacks certain desktop functions or could improve image capture quality. Reimbursement Management 4.5 (227) 67.84% of 227 reviewers that rated this feature as important or highly important It gives you a streamlined way to submit, track, and receive reimbursements. Some reviewers find the approval process transparent and timely, with helpful notifications, while others note occasional delays or difficulties in processing reimbursements. Expense Claims 4.6 (240) 80.83% of 240 reviewers that rated this feature as important or highly important Attaching relevant receipts or supporting documents to submit expenses for reimbursement SAP Concur 79 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Categorizes outstanding invoices based on the amount of time they have remained unpaid Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Organize and group data or items based on various criteria Issue payments to third parties via checks Track and manage adherence to policies for any service, product, process, or supplier Manage and track credit cards that are distributed to employees to use for authorized business expenses Financial system that helps create and manage physical/digital credit cards and track transaction activities Customize data fields to support various needs and use cases Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Receive an automatic notification when the exact same payment is about to be initiated for the second time Transfer money electronically between two bank accounts Electronically collect payments for goods or services Integrate with existing ERP systems Attaching relevant receipts or supporting documents to submit expenses for reimbursement Plan, pay and track business related expenses. With this capability, you can categorize, monitor, and report expenses efficiently, including automatic imports from apps like Lyft and Uber. Reviewers appreciate easy tracking, approval workflows, and robust reporting, though some mention the interface could be more intuitive. Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Intended for medical use such as diagnosis, treatment, and consultation Designed for small businesses Identify and prevent suspicious activity Centralized accounting record which tracks all financial transactions Create invoices from scratch or have recurring invoices Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Log miles driven for tax deduction or reimbursement purposes You benefit from managing expenses, uploading receipts, and submitting reports on the go. Reviewers indicate the mobile app is convenient and easy for frequent travelers, though some say it lacks certain desktop functions or could improve image capture quality. Access the system via a mobile application This aspect lets you snap and upload receipts instantly from your phone, making expense reporting more convenient. Users think it saves time and reduces lost receipts, but some report upload glitches and limitations with image size or batch uploads. Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, manage, and track policies and procedures within an organization Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics SAP Concur offers simple ways to capture, upload, and organize receipts, eliminating paper clutter. Reviewers appreciate uploading via mobile or web, receipt matching, and storage, though some mention the interface feels dated or image quality can be an issue. Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) It gives you a streamlined way to submit, track, and receive reimbursements. Some reviewers find the approval process transparent and timely, with helpful notifications, while others note occasional delays or difficulties in processing reimbursements. Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Establish limitations based on certain conditions Allow users to access multiple services after entering their login credentials once Review and uncover trends in spending activity Set allowances and ensure employees don't spend more than the allotted amounts Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (2,230) 4.2 Based on 2,230 reviews ## Pricing Value for money 4.1 (1211) Free Trial Base $7.00 Usage Based,Per Month It includes: - Unlimited Users - Concur Expense Plus $11.00 Usage Based,Per Month It includes: - Unlimited Users - Concur Expense - ExpenseIt - User Support Desk - Reporting Value for money 4.1 (1,211) 4.1 Based on 1,211 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (1313) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (1,313) 4.1 Based on 1,313 reviews ## User reviews Overall rating 4.3 Based on 2,249 reviews Filter by rating 5(1134) 4(798) 3(219) 2(51) 1(47) Mentioned topic Sorted by most recent Mark M. Global Finance Shared Services Manager Machinery ### "95% of the Way is Still an "A"" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 26, 2026 Our experience has overall been good with Concur. Sure there are somethings that every business wants that a service doesn't provide, but I'd say overall, Concur gets us 95% of the way to perfect state. It really helps us manage both travel, providers, and approvals in an organized and efficient means. Pros The expense reporting system is very easy to use, and flows nicely. Importing invoices either via app or scans is very simple and easy to use. Concur also allowed us to customize categories of expenses and accounts to put them to. Finally, it has a nice set up for booking travel via all the big outlets (hotel/airfare/rental cars/train). It also has allowed our company to identify preferred providers and push users toward those providers. Cons Reporting isn't great. Trying to get customized reporting for accounting purposes is definitely a struggle. Additionally, if you have less than conventional travel (one way train, where you want to change category during the trip (coach for part of the trip/sleeper for second part)) it's not quite flexible enough to handle those situations. Not a huge deal, but can be annoying at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Consultant Broadcast Media ### "Media Sales using Concur for a long time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 21, 2026 Overall, it's easy to download and add each receipt separately. You can even add receipts as you go and then submit ALL at the end of the month. Pros It's easy to navigate and to add expenses. Attachments are easy to add as a pdf. You can also add separately what the expense was for as it relates to each entry. Cons If you don't have the name of the people at a particular business that you are adding the expense to, it's a little complicated to search. If they are there then you just add them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. David K. Territory Manager Food & Beverages ### "SAP Concur program designers, please go back to drawing board." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 21, 2026 I would rather work with an expense form using a pen or pencil. Working with Concur is extremely frustrating and time consuming. I have to complete the forms numerous times because of error codes that do not adequately explain how to correct the errors. Pros The sign in process is easy. Other than that, I cannot think of anything there is to like about SAP Concur. Cons Cumbersome. Not user friendly. It takes hours to complete a simple report. There are many problems matching up receipts with expenses. Not being able to talk with someone to help solve use problems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeremy H. Dispatch Coordinator Machinery ### "The most versatile program out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 13, 2026 Pros The flexibility to use SAP programs in nearly every aspect of my work life. Being able to manipulate the programs to work with what we need when we need it Cons Can be overwhelming over time with how many transactions interact with each other when you are needing to change something Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Admin Accounting ### "Efficient and Convenient Expense Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2026 My experience with SAP Concur has been very positive. It helped simplify expense tracking and made the reimbursement process much more efficient and organized Pros SAP Concur makes managing expenses, travel, and reimbursements much easier and more organized. The platform is easy to use, helps save time, and keeps everything in one place. Cons Some features can take a little time to learn at first, but overall the system works well once you get familiar with it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacquelyn V. Community Resource Coordinator II Insurance ### "Consolidated Expense Reports and Managed Reimbursements all in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 9, 2026 My overall experience with SAP Concur was positive. The platform helped simplify my expense reports and individual items for reimbursement processing, and team approvals in one system. It streamlines expense visibility across the organization. While some features had a learning curve, the interface became easier to navigate over time. Customer support was helpful when needed, and the mobile app made managing expenses during travel much more convenient. Pros What I liked most about SAP Concur was its all-in-one approach to travel booking, expense tracking, and payment processing. The platform is easy to use, helps streamline approvals and team management, and provides strong visibility into company spending. It also delivers good value for money by reducing manual work and improving compliance. Customer support was responsive when issues arose, and the mobile app made submitting expenses while traveling especially convenient. Cons What I liked least about SAP Concur was that some features can feel overly complex and take time for new users to learn. Expense tracking and payment processing require many steps, which could be consolidated if frequently inputted information could self-populate once recognized. Also, the travel booking experience is sometimes slower than consumer travel sites. Team management and approval workflows are powerful but can be difficult to customize without admin support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Patty B. Accounting Supervisor Paper & Forest Products ### "SAP Concur - Worth the time and Money " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 1, 2026 Easy to train peopje on how to use. Reduces time of expense reporting. Reportis correct expense coding. Reduces accounts payable intervention and correction of errors. Streamlines the authozation process. Produces monthly expenses reports. Pros Easy to use Can scan/ use from phone, tablet or PC on or off line. Visa statements can be sent and easily uploaded and coded Records the expenses automatically - no manual input required You can have default expense coding which can be easily changed if required Many levels of review and authorization can be set up.. Cons If an expenses is shared between departments this requires manual changes to the default expenses codes Switched from [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Ease of use Less manual input required Less time requirements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jamie H. Quality and Reliability Specialist Oil & Energy ### "Awesome updates" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Used this program for multiple years and completed a lot of expense reports. The recent updates to the program made it more user friendly. Pros There is an app that can be used on your phone that makes expense reports easier to manage. Pictures of receipts can be added immediately so you don't have to carry them around. Cons If you have expenses from last month, the phone app is not as user friendly as the desktop program on transferring the expenses to the new month. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Arti R. Software engineer Accounting ### "Convenient but Clunky: A Mixed Experience with SAP Concur" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 27, 2026 Overall, SAP Concur has made managing expenses easier but it’s not perfect. It’s convenient for capturing receipts and tracking expenses on the go, but the interface could use some polish. Sometimes, syncing and approval processes take longer than expected. Once you get the hang of it, it’s a solid tool, but it could be more user-friendly and reliable. It’s good for what it does, but there's room for improvement. Pros SAP Concur makes expense tracking way easier—everything’s in one place and you can snap receipts on the go. Approvals are faster, and it cuts down on manual entry. I like how it integrates with travel booking too, so trips and expenses stay organized. Helps keep things compliant without much effort. Cons SAP Concur can feel clunky and outdated, especially the interface. It’s not always intuitive, so simple tasks take extra clicks. Mobile app can be glitchy at times. Also, setup and customization seem overly complex, and syncing issues occasionally cause delays with expenses or approvals. Switched from [Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/) This was manageable decision so I was not involved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NN Nabil N. IT Manager Consumer Goods ### "Gets expense management out of everyone's inbox" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 14, 2026 Solid choice for centralizing expense and travel management. It's not the most modern looking tool but it's reliable and once it's configured properly it mostly runs itself, which is what you want from this kind of software. Pros Receipt capture and expense submission is straightforward enough that employees actually use it without complaints. Approval workflows are easy to configure and the integration with our finance processes reduced a lot of back and forth. Cons The interface feels a bit heavy and dated in places. Mobile app works but isn't the smoothest experience. Initial setup takes some time to get the policies and approval chains configured correctly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [webexpenses vs SAP Concur](https://www.capterra.com/compare/380-140646/Concur-Expense-vs-webexpenses)[QuickBooks Online vs SAP Concur](https://www.capterra.com/compare/380-190778/Concur-Expense-vs-QuickBooks-Online)[Expensify vs SAP Concur](https://www.capterra.com/compare/380-97594/Concur-Expense-vs-Expensify)[Zoho Expense vs SAP Concur](https://www.capterra.com/compare/380-142384/Concur-Expense-vs-Zoho-Expense)[Xero vs SAP Concur](https://www.capterra.com/compare/380-120109/Concur-Expense-vs-Xero)[QuickBooks Online Advanced vs SAP Concur](https://www.capterra.com/compare/380-189398/Concur-Expense-vs-QuickBooks-Online)[Wave vs SAP Concur](https://www.capterra.com/compare/380-178021/Concur-Expense-vs-Wave-Apps)[Circula vs SAP Concur](https://www.capterra.com/compare/380-185116/Concur-Expense-vs-Circula)[Sage Intacct vs SAP Concur](https://www.capterra.com/compare/76-380/Intacct-vs-Concur-Expense)[BILL Spend & Expense vs SAP Concur](https://www.capterra.com/compare/380-166905/Concur-Expense-vs-Divvy) [Ramp vs SAP Concur](https://www.capterra.com/compare/380-207081/Concur-Expense-vs-Ramp)[BQE CORE Suite vs SAP Concur](https://www.capterra.com/compare/380-141096/Concur-Expense-vs-BQE-Software)[FreshBooks vs SAP Concur](https://www.capterra.com/compare/380-142390/Concur-Expense-vs-FreshBooks)[Expensya vs SAP Concur](https://www.capterra.com/compare/380-144890/Concur-Expense-vs-Expensya)[Sage Accounting vs SAP Concur](https://www.capterra.com/compare/380-168740/Concur-Expense-vs-Sage-One-UK)[Lanes & Planes vs SAP Concur](https://www.capterra.com/compare/380-183676/Concur-Expense-vs-Lanes-Planes)[Elorus vs SAP Concur](https://www.capterra.com/compare/380-152770/Concur-Expense-vs-Elorus)[Zoho Books vs SAP Concur](https://www.capterra.com/compare/380-163115/Concur-Expense-vs-Zoho-Books)[Zoho Invoice vs SAP Concur](https://www.capterra.com/compare/380-163114/Concur-Expense-vs-Zoho-Invoice)[Moss vs SAP Concur](https://www.capterra.com/compare/380-211744/Concur-Expense-vs-getmoss)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)