--- title: "Compare SAP Concur vs Lanes & Planes 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare SAP Concur and Lanes & Planes based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/380-183676/Concur-Expense-vs-Lanes-Planes" page_type: "comparison" language: "en" --- # SAP Concur vs Lanes & Planes Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SAP ConcurLanes & Planes2/4 selected [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)[4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) [## SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.3 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) Starting Price $7.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment Based on [2,261 reviews](#user-reviews) Positive 1,943 Neutral 220 Negative 98 [## Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)[4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting Price €95.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.9 Reviews Sentiment Based on [685 reviews](#user-reviews) Positive 676 Neutral 8 Negative 1 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,862 reviews from travel management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings Online Booking 4.2 Expense Tracking 4.6 Mobile Access 4.4 Booking Management 4.2 Approval Workflow 4.5 87%Fit High performer Feature ratings Online Booking 4.7 Expense Tracking 4.4 Mobile Access 4.5 Booking Management 4.6 Approval Workflow 4.4 User satisfaction User satisfaction 4.3 User reviews[2,261](https://www.capterra.com/p/380/Concur-Expense/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 4.1 Customer support 4.1 User satisfaction 4.6 User reviews[685](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.9 Price starts from Price starts from $7Usage Based, Per Month - Free version - Free trial Price starts from €95Usage Based, Per Month - Free version - Free trial Best for Best for SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. Best for Lanes & Planes offers a comprehensive digital solution designed to simplify and optimize business travel and expense management for companies of all sizes. ## User reviews Pros & cons BB Brendan B. Operations Lead > "My main expenses revolve around engagement lunches and it allows me to connect delivery apps directly to Concur for quick access to..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7162855) VR Verified Reviewer Marketing Operations Manager > "Certain workflows required multiple clicks to complete simple tasks, and navigating between travel, expense, and reporting functions was..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329) VR Verified Reviewer Marketing Operations Manager > "SAP Concur is a solid expense and travel management platform that streamlines financial processes, but its dated interface and occasional..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329) VR Verified Reviewer President > "The online travel booking features are slow, do not provide the same discounts, and have added travel fees." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7126371) VR Verified Reviewer Curriculum Designer and Trainer II > "Overall SAP concur is a great tool to keep track of expenses and how to organize those expenses into which reports and the ability to..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672) VR Verified Reviewer Marketing Operations Manager > "One of the biggest drawbacks of SAP Concur was that the user interface could feel outdated and unintuitive, especially for infrequent..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329) RP Ryan P. Finance Operations Manager > "Being able to snap a picture of receipts and attach them directly makes tracking what we've spent much easier for the team." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471) Jeremy H. Dispatch Coordinator > "Can be overwhelming over time with how many transactions interact with each other when you are needing to change something" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7149761) VR Verified Reviewer Retail Sales Manager > "I submit all my travelling expenses through Concur and it is a amazing process to be notified when they got approved, when they were sent..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7078983) RP Ryan P. Finance Operations Manager > "Also, the initial setup for custom expense policies felt a bit fiddly to get just right." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471) HL Hunter L. Executive Assistant > "The configuration of my company's travel rules helped me always stay within budget, manage an entire team, and use their individual..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207) Orlando E. G. Advisor > "Some issues with getting detailed information on the card charges to make sure they match up with the correct Receipts I have in hand." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680) VR Verified Reviewer Curriculum Designer and Trainer II > "What I like most about SAP concur is that it keeps all my expenses in one place and identifies expenses that is tied into my e-mail." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7046672) Blake A. IT Technician > "Support documentation exists but finding answers to specific questions usually takes longer than it should." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7157795) VR Verified Reviewer Account Manager > "The auto expense feature is really useful, it loads expenses from your company card in automatically and you just add the receipts." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710) AR Arti R. Software engineer > "SAP Concur can feel clunky and outdated, especially the interface." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7138961) VR Verified Reviewer President > "Ease of expense reporting, uploading receipts, approving multiple expense reports and the warning system for errors." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7126371) Jacquelyn V. Community Resource Coordinator II > "Also, the travel booking experience is sometimes slower than consumer travel sites." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336) RP Ryan P. Finance Operations Manager > "It's a robust tool that has become indispensable for managing our business travel and personal travel expenses." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7176471) BB Bonnie B. Digital Systems Manager > "The UI is not as streamlined as cc expenses are." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7173957) UC Urgan C. Associate > "You can automate approval workflows and integrate with corporate policies ensures that expenses are processed quickly, while maintaining..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628) Martin L. Sales Director > "I didn't dislike anything about Concur however sometimes the 'app' managers configure it improperly so that there are limited expense..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934) Martin L. Sales Director > "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934) Jeremiah L. G. Chief Operating Officer > "They have no easy way to pay your bill and Support took 3 weeks to figure out why I could not access the online billing portal and in the..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432) DL Dave L. Senior Consultant > "What I like most about Concur is it gives me a way to enter in my company expenses, keep track of them, and give me notifications every..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6797157) CR Cindy R. IT Admin > "I didn't like that concor was ver specific with what image files it received and how when you uploaded and used receipts, it wouldn't..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171) MC Michael C. Sr. Director Professional Services > "The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892) VR Verified Reviewer Project Manager > "There are times that SAP Concur has a lag in slowness to it." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7121002) AK Ashfak K. Senior executive > "its automation of expense reporting helps reduce manual entry, minimizes errors, and can lead to more efficient reimbursement processes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567406) David K. Territory Manager > "There are many problems matching up receipts with expenses." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7154565) RS Rachel S. Treasurer > "I use SAP Concur on my mobile phone to manage expenses such as travel and spend which enhance compliance and eradicate fraud." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6516764) VR Verified Reviewer Account Manager > "Can be a little buggy and clunky sometimes with long page refreshes when making changes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7036710) FM Faisal M. Payroll > "It makes expense management more efficient through automation, reliable reimbursements, and strong reporting tools." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458) CN Chris N. HR Manager > "Initially it could seem a bit overwhelming as the home screen has a lot of options to choose from...seems a bit busy looking." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7064955) MB Matt B. Senior Software Engineer at JEOL USA > "It’s handy for keeping all expenses in one place and automating some tasks, which saves me time often." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7178421) David K. Territory Manager > "Not being able to talk with someone to help solve use problems." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7154565) Jacquelyn V. Community Resource Coordinator II > "Customer support was helpful when needed, and the mobile app made managing expenses during travel much more convenient." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336) Thomas C. civil engineer > "Sometimes the scanning of invoices can be a little slow and it does not allow the image to load correctly" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6625279) Orlando E. G. Advisor > "Good Program for submitting proposed travel/trip costs, and my department is good about reviewing expense report reconciliation requests." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680) Jeremiah L. G. Chief Operating Officer > "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432) VR Verified Reviewer Admin > "SAP Concur makes managing expenses, travel, and reimbursements much easier and more organized." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147540) BB Brendan B. Operations Lead > "Sometimes receipts can be tricky to upload manually." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7162855) AS Adeniran S. Associate Traveling Secretary > "SAP Concur enables me to save time by automating complex accounting processes mainly invoicing and inventory control." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6597728) JS Joshua S. Senior Learning Facilitator > "There seemed to be an issue at times where the pictures of some receipts would just disappear and I would have to double check they were..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6808645) NN Nabil N. IT Manager > "Approval workflows are easy to configure and the integration with our finance processes reduced a lot of back and forth." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7130343) Margaret R. Professor > "My University and the bureaucracy of SAP Concur acts like my time is free, when ultimately they are stealing from themselves and not using..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849) JH Jamie H. Quality and Reliability Specialist > "There is an app that can be used on your phone that makes expense reports easier to manage." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7142309) IW Isla W. Operations Manager > "We're still using it, but it's kind of annoying when it crashes." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536) GT Gary T. Solutions Architect > "SAP Concur makes expense reporting fast with its intuitive interface, automation, and seamless integration with finance systems." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332) EV Emily V. EA > "The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293) MC Michael C. Sr. Director Professional Services > "From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6589892) Margaret R. Professor > "I have a grant and should not be doing support staff work like this -- having faculty deal with the clunky system and people who refuse to..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___6603849) IW Isla W. Operations Manager > "Overall, my experience with SAP Concur has been quite positive, with the platform's intuitive interface and robust features making it a..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536) GT Gary T. Solutions Architect > "SAP Concur can feel overly complex at times, with occasional glitches and confusions for new users or submitters." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6812332) MT Mallory T. Executive sous chef > "I have had to use excel sheets, other websites and paper to do expenses and it was always so time consuming, SAP really saves time and..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7096293) SR Shannon R. CFO > "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) AR Anitha R. Senior Technical Specialist > "This helps prevent many errors and ensures better compliance, which is essential in the financial sector." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7092917) JG Joel G. Director of Operations > "Also, moving expenses to other reports isn’t as easy as it is on the desktop." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7099910) CR Cindy R. IT Admin > "I loved the fact that you can save receipts inside of the application, You can later look for them amongst the saved files and pull what..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6821171) MS Matthew S. Director of Product Development > "Delayed payment, sometimes taking up to a week to hit my bank account including the verification process." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6840592) Jacquelyn V. Community Resource Coordinator II > "It also delivers good value for money by reducing manual work and improving compliance." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7147336) ZH Zachary H. EHS Manager > "This last update changed things up a bit and threw me for a loop finding everything again, but that usually happens when things update." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6786179) VM VINCE M. Director of Maintenance > "SAP Concur is a great tool for our company and make the expense process easier." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7124684) VR Verified Reviewer Data Analyst > "Automations don’t always work seamlessly across every system integration" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979) Matthew P. Founder > "The SAP Concur travel booking functionality is also quite useful, and I appreciate booking all of my travel options on one website." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6754629) SR Shannon R. CFO > "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) HL Hunter L. Executive Assistant > "As an executive assistant for 6 professionals that traveled to client sites often, SAP Concur was a lifesaver for travel booking." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7076207) CJ Caleb J. Internal Audit Associate > "Sometimes there is a lag in looking for certain reports but this boils down to information that is being loaded." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6567846) Mark M. Global Finance Shared Services Manager > "Importing invoices either via app or scans is very simple and easy to use. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7156873) UC Urgan C. Associate > "SAP Concur's interface to be cluttered or not as intuitive as other expense management tools." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6504628) Jordan M. HR Generalist > "I enjoy the pre-populated items and navigation system that makes submitting reports a breeze." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7016717) JI Joy I. Administrative Coordinator > "Mobile application on Android system lack some features available on cloud apps." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6665790) EV Emily V. EA > "It also has a mobile app support where you can easily upload receipts and submit expenses." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293) BH Brian H. Environmental Compliance Engineer > "Daily expenses repeat and create flags." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7018783) IP Issac P. Senior Engineer > "Very easy to create a business travel expense for approval and dedicated emails are sent at every stage of approval process which ensures..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013) GG Gary G. Director of Corporate Devlopment > "Unintuitive navigation, easy to lose work, exception thresholds requiring use explanations too obtrusive/rigid, pdf formatting required..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6425793) BB Brandon B. Senior Manager of IT Infrastructure > "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782) FM Faisal M. Payroll > "Interface feels outdated and not always intuitive" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458) IP Issac P. Senior Engineer > "The process of creating expense reports is very easy and the support of mobile app makes it more helpful as all expenses, bills etc" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6576013) TC Torey C. Junior Golf Tournament Manager > "It is very difficult to search for coding items. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7058326) IW Isla W. Operations Manager > "Overall, my experience with SAP Concur has been quite positive, with the platform's intuitive interface and robust features making it a..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7186536) VR Verified Reviewer Marketing Operations Manager > "One of the biggest drawbacks of SAP Concur was that the user interface could feel outdated and unintuitive, especially for infrequent..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7180329) VR Verified Reviewer Global Account Director > "Menu/interface is streamlined and graphically pleasing." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6645907) AR Arti R. Software engineer > "SAP Concur can feel clunky and outdated, especially the interface." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7138961) ES Evan S. Sales Director > "I have used it at four different companies as early as 2011 and I love how it has become more intuitive. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6573725) FM Faisal M. Payroll > "Interface feels outdated and not always intuitive" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011458) CB Carly B. Business Consulting > "The platform is super efficient, intuitive, and designed to be really user-friendly." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6657532) Jim C. Lead application support analyst > "Some steps are not very intuitive." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7053350) BB Brandon B. Senior Manager of IT Infrastructure > "Prior to moving away from SAP for our ERP platform, it's direct integration into our Finance platform was extremely nice." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054782) SR Shannon R. CFO > "No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS)." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) RT Ryan T. Senior Sales Engineer > "I like how easy SAP Concur integrates into my everyday life. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6338075) VR Verified Reviewer Data Analyst > "Automations don’t always work seamlessly across every system integration" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7012979) ER Elizabeth R. Assoc Events Coordinator > "Integrations process went well and did not take too much time" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___3811435) SR Shannon R. CFO > "Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#SoftwareAdvice___6642951) VR Verified Reviewer senior software engineer > "It has good integrations like uber, etc." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___2923807) VR Verified Reviewer Instructional Designer and Training Specialist > "I also don't like that it is a little difficult to tell which rooms won't give points." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6853719) VR Verified Reviewer Business Development > "Very solid platform that helps our team stay focused and productive!" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7052781) FR Felix R. CEO, CMO and Co-Founder > "This is the biggest challenge I have experienced." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6603070) VR Verified Reviewer Business Development > "Forward thinking, functional, intuitive, integrated, efficient, effective and responsive." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7052781) EK Eranda K. Tax Accountant > "The website is not the easiest to follow." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6055668) BS Brett S. Technical Writer and Trainer > "All levels of management generally seem to find it easy to use." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7054783) VR Verified Reviewer Regional Manager > "It is so poor, if I leave my company this app would be a major part of that decision" [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___5024298) Orlando E. G. Advisor > "Very easy to use and look up information. " [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7011680) Blake A. IT Technician > "Support documentation exists but finding answers to specific questions usually takes longer than it should." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7157795) Martin L. Sales Director > "What is great about Concur is that it makes it easy to identify the individual customers you are entertaining - especially for large..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7062934) Jeremiah L. G. Chief Operating Officer > "It did not play well with other applications and the onboarding success team takes over a week to respond. If you have in house IT staff..." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6628432) TH Tammy H. Accounting Clerk > "I've used Concur for years and I think it's the best system out right now and the customer service is awesome." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___7089132) EV Emily V. EA > "The customer support is not the best. If one is calling the phone line sometimes it can wait up to 20 minutes for an agent." [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6507293) IJ Ignacio J. Finance Manager > "Great, it is a 100/100 app, I can only imagine it improving with more automation between recurrent suppliers and Concur" [See full review](https://www.capterra.com/p/380/Concur-Expense/#Capterra___6753595) RM Raymond M. EVP Global Sales > "There is not customer service or technical support." [See full review](https://www.capterra.com/p/380/Concur-Expense/#GetApp___4768142) [View Reviews](https://www.capterra.com/p/380/Concur-Expense/reviews/) NK Nikhita K. Senior Customer Success Manager > "The ability to book flights and hotels easily for work travel and have everything consolidated into one request is a huge time-saver." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___7050168) VB Vittorio B. Head of Policy > "The UI still has some quirks and small flaws, some even obvious (such as the cursor not moving automatically to the return date after entering the..." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___7070335) ROMAN C. QM manager > "The platform offers competitive prices, convenient booking options, and helpful vendor negotiations that help reduce costs. While the website could be..." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6857811) DD Daniel D. Exchange Coordinator > "Unfortunately it still has some difficulties in finding transantional connections." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___7140950) DD Daniel D. Exchange Coordinator > "The business trips can be easily booked and it can be a helpfull tool for bigger companies." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___7140950) CW Christoph W. Field Service Engineer > "The mobile app can feel a bit limited compared to the desktop version—some actions like modifying bookings aren’t as smooth." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6837345) NP Nicolas P. International Integration Consultant > "I use Lanes and Planes for professional trips, and since I started using it, booking all my accommodation (flights, trains, hotels, etc.) has become..." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6831644) TB Toni B. Management Consultant > "Merging all hotels and offers makes it very untransparent - you don't know which provider you have, how the hotel will receive you, etc.." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6843231) EL Emilio L. Graphic designer > "It removes a lot of the manual effort, from booking to reimbursement, and makes the whole process smoother and more transparent." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6765540) EL Emilio L. Graphic designer > "Also, the search results can be a bit slow or show outdated availability, especially during peak times." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6765540) FO Filipa O. Strategic Content Creator > "Having flights, hotels, and expense management integrated into one single platform, allowing for a more efficient trip planning." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6808626) VR Verified Reviewer MDR > "The only thing is that sometimes when I search for flights, the first flight of the day isn't displayed first." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___7006390) VR Verified Reviewer Senior Business Development Manager > "Booking work trips through Lanes & Planes is very convenient. While customer service in Germany usually takes quite a long time, the Lanes & Planes CS..." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6885759) SP Sarang P. Head of Global Automation > "Another disadvantage because its enterprise level service, the cheapest direct flights are not shown sometimes." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6857860) AME Ali Mert E. Service Engineer > "Fast and uncomplicated process, There is a wide range of options from different hotel websites and also connection with Airbnb." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6818158) NB Nicholas B. Financial Controller > "It wasn't very clear when booking flights what the baggage included was." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6793685) EL Emilio L. Graphic designer > "The interface is intuitive, and having everything—flights, trains, hotels, receipts—in one place makes it incredibly efficient." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6765540) MH Marie H. Fleetmanager > "The prices are sometimes a little more expensive than on comparison sites." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6871350) FO Filipa O. Strategic Content Creator > "Being able to handle all aspects of business travel within a single platform is both convenient and efficient." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6808626) JNC Jordan Nimrod C. Equipment Engineer > "It took a while to cancel l/rebooking via app, my other colleague is not able to do it at all thus i sent email to CS" [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6247477) SP Sarang P. Head of Global Automation > "Good software for managing business trips, flights & hotels all in one platform." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6857860) VR Verified Reviewer Senior Business Development Manager > "The website is very slow." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6885759) Márcia M. COO > "There’s still room for improvement in terms of options and flexibility, but the time savings and visibility into travel costs are well worth it." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___6781619) SC Stephen C. Engineering Manager > "Booking references are custom, which means online check-in may not always be available at some airports." [See full review](https://www.capterra.com/p/183676/Lanes-Planes/#Capterra___4870700) [View Reviews](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) ## User interface 4.30 (2,261) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) 4.64 (685) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features SAP Concur Top features 26/50 - Accounting Integration - Activity Dashboard - Advanced Integrations - AI Copilot - Alerts/Notifications - API - Approval Process Control - Approval Workflow - Autonomous Task Execution - Billing & Invoicing - Booking Management - Budget Control - Carbon Emissions Tracking - Categorization/Grouping - Compliance - Compliance Management - Cost Savings - Credit Card Management - Customizable Reports - Dashboard - Dashboard Creation - Ease of Booking - Efficiency - Electronic Payments - Emergency Assistance Integration - Employee Self Service - ERP integration - Expense Automation - Expense Claims - Expense Tracking - Financial Analysis - Generative AI - Green Travel Recommendations - Invoice Management - Itinerary Management - Mobile Access - Mobile Functionality - Multi-Currency - Multi-Language - Online Booking - Personalization - Policy Enforcement & Compliance - Policy Management - Predictive Analytics - Proactive Assistance - Promotions Management - Real-time Alerts - Real-Time Analytics - Real-Time Assistance - Real-Time Data [See all features](https://www.capterra.com/p/380/Concur-Expense/#features) Lanes & Planes 16/50 - Accounting Integration - Activity Dashboard - Advanced Integrations - AI Copilot - Alerts/Notifications - API - Approval Process Control - Approval Workflow - Autonomous Task Execution - Billing & Invoicing - Booking Management - Budget Control - Carbon Emissions Tracking - Categorization/Grouping - Compliance - Compliance Management - Cost Savings - Credit Card Management - Customizable Reports - Dashboard - Dashboard Creation - Ease of Booking - Efficiency - Electronic Payments - Emergency Assistance Integration - Employee Self Service - ERP integration - Expense Automation - Expense Claims - Expense Tracking - Financial Analysis - Generative AI - Green Travel Recommendations - Invoice Management - Itinerary Management - Mobile Access - Mobile Functionality - Multi-Currency - Multi-Language - Online Booking - Personalization - Policy Enforcement & Compliance - Policy Management - Predictive Analytics - Proactive Assistance - Promotions Management - Real-time Alerts - Real-Time Analytics - Real-Time Assistance - Real-Time Data [See all features](https://www.capterra.com/p/183676/Lanes-Planes/#features) ### Recognition SAP Concur is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Lanes & Planes ### Deployment & support SAP Concur Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lanes & Planes Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SAP Concur - By SAP Concur - Located in United States - Founded in 1993 Lanes & Planes - By Lanes & Planes - Located in Germany - Founded in 2017 ## Popular Comparisons [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/) $7/month Price $5/month 4.2 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/380-97594/Concur-Expense-vs-Expensify) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)[4.64 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) vs [Perk](https://www.capterra.com/p/171040/TravelPerk/)[4.70 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) €95/month Price $99/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/171040-183676/TravelPerk-vs-Lanes-Planes) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.34 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) $7/month Price $38/month 4.2 Features 4.3 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/380-190778/Concur-Expense-vs-QuickBooks-Online) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)[4.64 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) vs [Expensify](https://www.capterra.com/p/97594/Expensify/)[4.51 (1,368)](https://www.capterra.com/p/97594/Expensify/reviews/) €95/month Price $5/month 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/97594-183676/Expensify-vs-Lanes-Planes) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [webexpenses](https://www.capterra.com/p/140646/webexpenses/)[4.52 (1,105)](https://www.capterra.com/p/140646/webexpenses/reviews/) $7/month Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/380-140646/Concur-Expense-vs-webexpenses) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)[4.64 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) vs [myBiz](https://www.capterra.com/p/10008559/myBiz/)[4.35 (55)](https://www.capterra.com/p/10008559/myBiz/reviews/) €95/month Price Contact vendor for pricing 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/183676-10008559/Lanes-Planes-vs-myBiz) [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[4.30 (2,261)](https://www.capterra.com/p/380/Concur-Expense/reviews/) vs [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[4.62 (1,227)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) $7/month Price $3/month 4.2 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/380-142384/Concur-Expense-vs-Zoho-Expense) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)[4.64 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) vs [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[4.62 (1,227)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/) €95/month Price $3/month 4.4 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142384-183676/Zoho-Expense-vs-Lanes-Planes) [SAP 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Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[4.43 (1,050)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) $7/month Price $235/month 4.2 Features 4.4 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/380-189398/Concur-Expense-vs-QuickBooks-Online) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)[4.64 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) vs [Circula](https://www.capterra.com/p/185116/Circula/)[4.62 (567)](https://www.capterra.com/p/185116/Circula/reviews/) €95/month Price €10/month 4.4 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/183676-185116/Lanes-Planes-vs-Circula)