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better software since 1999
better software since 1999
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Our customers range from small businesses to the Fortune 500. We have the spend management solutions you need today, and can grow with your business tomorrow and beyond.
Direct-to-consumer brands, E-commerce brands, Enterprise, Media Agencies, Content Creators, Influencer Marketing Agencies, Talent Agencies, Creative Agencies
It is well organized and it does a great job tracking and reporting expenses. Their customer support has been competent and responsive when I have needed their help.
Dislike that when there is a problem, no one at Concur seems to know how to help or how to fix a problem. I am the administrator on the account and when I call I am told that "I don't have access.
Concur is a solid choice for expense reporting and approval. Only once did I have an issue with my account, and the customer support was highly responsive and resolved my issue quickly.
I've encountered numerous problems when using this software, but I am not sure if it is a Concur problem or if it is based on filters my company might have imposed.
Ease of use after a while of getting used to it. Once a user becomes proficient, it is a great tool, with excellent functionality.
Can be difficult to fix some errors in a process, other than starting that process over completely.
I like the ease of the program. I use the personal mileage weekly, and it is very nice to have the Concur map integrated into the system.
We were told that our cards would sync up, but they didn't and the customer service was bad. We really didn't even get to use the software as we never got through the whole onboarding phase.
The customer service is wonderful, always super prompt and help to troubleshoot any issues a customer may be having.
Sometimes social accounts get disconnected or we loose advertiser permission without warning or any indication how to fix it.
Because Lumanu was created with the creator in mind first and the brand second, it's such a fun tool for both sides of the content / ad creation -- and the influencers we work with have loved it too.
Frequently the influencers struggle with connecting to the platform.
It's been great and we will continue to use and leverage lumanu to accomplish our growth goals.
Very confusing to explain to the creator, they get nervous that we essentially can run any creative through their account.
I really love the ease of getting new influencers added on the program. Our team at Village Marketing helps set the users up, but from what we have been told it is a seamless process.
Occasionally the platform's simplicity can be a negative, as there's sometimes a need for a bit more specificity with paid media needs.
Andrew: Hi, my name is Andrew. I'm an SEO manager. I would give Concur a four out of five. For more reviews like this, click below. Prior to using Concur, we were basically using Excel spreadsheets and just whatever means that every individual group deemed the best way to record expenses, which obviously was very inconsistent and created a lot of problems with accounting. The reasons we chose to go with Concur were pricing. It was not the cheapest, but it also wasn't the most expensive option out there. In addition, the features were excellent and it's well-known as a market leader in the industry. Getting started with Concur was incredibly easy. It operates in the cloud, for the most part. And so, once we had the account open and we were registered, basically all of the employees in the company registered for their own accounts and we were off and running. For any organization looking at Concur, I'd recommend they look at their internal accounting and whether it would integrate with Concur. Also, look at some of the other options out there, because Concur definitely is a great platform, but there are many others as well that may fit certain organizations better than others.
Prioritize real-user-identified key features according to your needs to find your best fit.
SAP Concur
Top FeaturesLumanu
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